This is a great place. Smaller, but still has a good selection of goods. Staff is friendly and helpful without being overbearing. Would have given 5 stars, but I have to acknowledge that they carry a smaller selection of goods and brands. Five stars for those of us that are novice or budget outdoorsman.
Great shoes but no help whatsoever. In fact, the employees seem to be having their own personal party in the cashier area. Lazy customer service and it showed from the state of the store. I saw six employees standing around, two of which were so enthralled with their plans of video game playing after work they ignored us as we searched for sizes.At the register I mentioned having a coupon and was told I had to have my phone on me to show it to them or use it next time. I have spent over 400 bucks in the past two weeks...very rude manager when discussing the discount.Shawnee, the young lady that did our transaction was the only pleasant one in the bunch. She took my info and was going to send us a coupon for next time! Way to go Shawnee! You should get a raise and a day off (paid of course) just for having to work with those lethargic non workers...but mostly for being friendly and understanding and going out of your way to help customers.Thanks!
Great customer service by Garret yesterday. Got me a discover pass, signed me up for an email notification for future discounts and helped me find a new pair of binoculars. Even noticed I was a veteran and gave me a discount. I didnt have to ask. Knowledgeable, efficient and courteous! Thanks!
Great customer service. There is always someone to answer my questions and help us find what we are looking for. We have purchased camping tents, kids soccer, baseball, football, and shoes at Big 5.
THE BEST CUSTOMER SERVICE I HAVE EVER HAD!
I asked an employee where mens shoes were on the sales tables. He showed me and then disappeared to talk to another employee. Fifteen minutes later another employee showed up and said she was new but could she help me. She did an excellent informative job and I walked out with two pairs of shoes.
Very convenient location. Pleasant shopping with short lines.
Staff was friendly, and very personable, but not in a pushy way
Has a bit of everything you need. Super nice staff and friendly awesome cashiers.
Did not have my size of shoe. Disappointing, but shelves seemed pretty full along with other items being plentiful
You can usually find what you need for all the family members. And they have decent prices
They ALWAYS have great customer service!!
I love buying shoes for my whole family at Big5.
Alot more items In Big 5 than we thought. A nice selection of shoes, for running, hiking, walking, etc. A large variety of everything sports related. We will definitely be back to get some more stuff.
Store requires mask as of 8/23 and don’t give out masks to customers. Cashier was very rude after asking for a mask since I didn’t have one. Won’t be coming back
I wish they had shoes for people with big feet
I couldn’t walk to the back wall without getting greeted and asked for assistance was happy with the employees helping me buy sports shoes and other items
Very nice store for all of your sporting needs
Theyve got a lot of options for whatever your looking for. Knowledgeable staff who proactively assist you to get what you need and quickly on your way. They understand specific needs and always feels as though your getting expert advice.
When Mark Olmsted contracted HIV, in the early 1980s, he figured the disease was a death sentence. And so he hatched a scheme to live out his last years in style—swiping credit cards, bilking insurance companies, even faking his own death. What’s the problem with some forgery, fraud, and crystal meth if you’ll soon be gone? A better question might have been: What the hell happens if you survive?BY NATHANIEL PENNPHOTOGRAPHY BY IAN ALLENMay 20, 2019The Curious Cons of the Man Who Wouldnt DieMark was tweaking when he forged his own death certificate. Meth gave him diamantaire focus and huge confidence. The drug was like a cheering section in his veins, telling him he was a genius, they’d never catch him. This was late in October 2003, at his desk in the apartment on Willoughby Avenue in West Hollywood.Mark based the forgery, as usual, on his brother Luke’s death certificate, now more than ten years old. Using Photoshop, he altered names, dates, vital statistics. (Such a boon, Photoshop. For his first forgery, he’d had to use scissors and adhesive.) He imported the public health director’s signature straight into the file. The final flourish was the embossed seal he’d bought off the shelf at Office Depot.Sometime between 2 A.M. and 5 A.M., Mark completed the death certificate, as well as a fake New York Times paid death notice—a ridiculously easy project, by comparison. In the high-WASP tones of his childhood in Mount Vernon, New York, he wrote a cover letter for the documents, addressed to the Los Angeles County Probation Department. He signed the letter in the name of his dead brother, Luke.
Shout out to Tyler!! I had the best customer service from him. He helped me decide on an all terrain utility wagon. He went out if his way to show me various options including taking a display wagon down from a shelf that required the use of a ladder. He never once acted inconvenienced in any way at all and was always friendly and polite. I will absolutely choose Big 5 in Wenatchee now as our go to sporting goods store. Thanks again, Tyler!
Attentive staff, great selection
Reasonable prices
On Monday January 21st 2018 I went to this store to try to find something to fix my truck which was broken down. The gentleman at the store went to the back room and loaned me a roll of duct tape which was just enough to repair my truck to get it to a parts store. I did not purchase anything from the store and was still treated very very wonderfully!! I came back the next day to return the duct tape and the staff that was there that day greeted me and treated me also very well even shook my hand!! It is this kind of customer service that our world is lacking these days, thank you so much for your help and I hope you and your team enjoys the chocolates!!! I will be sure to come back and purchase from this store!?
Real friendly. Good sales. Only down side is right now the owner is only one who can sale guns.
Enjoy going there for shoes and sports equipment and clothes. I really like their swimsuit selection and camping gear husband likes getting gift certificates and finding just the right item.
I went there tonight for the first time in years to buy baseball tees. Failing to find them, I asked an associate for help. They were put away for the season, however, they were more than happy to go in the back and hunt them down for me. If I could give more than 5 stars I would. Highly recommend.
Great place for a variety of your sporting needs. If you watch for the sales advertisement as you come in the door you can save some money too.
Great place to get quality shoes at a great price. Customer service is great. Just a little cramped with all of the stuff.
Love this place..good prices for everythung from back braces to tennis shoes to boots etc for small children
Helpful staff and great prices.
Good customer service and found a good deal on golf shoes
Good ppl to help
Had just the sandals I wanted, and they were on sale also
The salesman helped me pick an awesome day pack and it was also on sale!!
About as good as it gets in Wenatchee for sporting goods. Occasionally youll find good deals. Equally true often youll find better stuff online or Amazon quite frankly.
They need to put Restrooms in the store
While the store is well stocked, I have shopped there on more the one occasion to purchase on sale ad items only to find the items not in stock, or removed from stock prior to ad coming out.When approaching store manager on issue, found him to be rude and unapologetic over these issues.I no longer shop there.
I went in there just to look around, and was interrogated by 2 different employees 3 times. All three times I told them I was just looking around, and they still egged onto me like I was stealing. It was absolutely ridiculous. I decided to get a backpack (that I need for school, of which I get a 3.6 GPA in) mostly because I knew that I left without something, theyd probably stop me. When I got to the counter, the lady said, are you going to get that bag, buddy. It was pretty offensive. Im paying MY money that I worked hard for at your store, you dont need to be on my case all the time. I definitely wont be going here again. Ever.
A great selection of exercise gear/equipment! I purchased my workout Speedo and goggles here as well as a kettlebell. My go to to store for gear/equipment, at reasonable prices!
The store and actual products are great. The hiring process fails or has failed somewhere allong the way because for over 15 years theyve never had friendly, knowledgable, or competent employees
Good prices
Great customer service and info on the shotgun I was buying. The manager was real cool. Great store.
Too expensive and basketball shoes are only under armour. Would love to see some nike or air jordan shoes
I go here for all of my shoes. They have the best deals in brand name shoes. Friendly helpful customer service
They always have what Im looking for.
The employees very helpful and friendly
They are still around! Great merch at this location.
Love the store and all it’s deals. Hated the rude pushy white lady in the shoe department that kept staring at me. P.S. if you’re going to talk badly about a customer because they ask to try on a couple shoes & you’re mad because you have to put them away- you’re probably in the wrong line of work.
Typical Big 5 store, they follow you around like youre going to steal them blind. You can get your fishing license and forest or discovery passes there. Which makes it one of a few places available in town. Bad selection of fishing gear.
Had a great deal with the sale on ts. Quick in and out.
In and out in no time. Good selection. Great location. Friendly helpful staff.
They were really nice when we exchanged swim shorts
I always stop in here when Im headed into the woods for a backpacking trip and I have forgotten something (frequently) great place friendly staff and good selection. Reasonable prices, and they are open 7 days a week.
Were we able to purchase a pair of duty footwear here.Very helpful staff.
I brought my son here to buy his first cleats for football. Friendly helpful staff and clean store. Thank you Big 5
My family loves going here to buy shoes you can always find a good bargain.
Great staff, helped me out with fishing hook and bait suitable for Chelan waters waters and season. Great deals on fishing rods and camping stoves
Great customer service! I found exactly what I wanted and they have a military discount.
Good place to go for those tubes to float the river on plus all those little things that make the outdoors more enjoyable.
Staff was unable to complete purchase of a firearm due to an error on their part. But they were friendly and apologetic.
Very cramped. Lots of bargains, but watch the quality. They are easy to get in and out of, but they are located way at the North end of town.
Good selection. Clean store
All of the employees are very knowledgeable in all the products they cary
Qualty products, at usually reasonable prices, large selection.
There are all knowledgeable about not only the sporting goods but also the right brands and the best quality for your money
Nice enough store I was a little disappointed they did not have a bathroom available for Shoppers
Very organized store and the employees are serviceable. Call for availability, no a big inventory.
Didnt found weight lifting products.
Not the best prices, but great selection, and good deals here and there.
You could find lots of things for sports and the people are very helpful
Cashier very polite girl.
Great place for snow gear!
Very helpful staffVery friendly staffGood selection and pricing
Great selection of quality stuff at low prices
Good selection of footwear - Would go here over Famous Footwear any day.
Good assortment of sporting items.
Great customer service!!! Excellent staff.
They have pretty good stuff at a good price
Theyre good but there very expensive
I always find a great pair of shoes
Super friendly and helpful
Good customer service
Just ok, limited selection usually lower end product
Good deals. When trying on shoes, salesman was very persistent, trying to talk me into buying something I did NOT want.
Very friendly staff. Good prices and quality products in my opinion
Ok place but not a big selection of products Shur they have a variety of thing but the seliction is minimal
They have everything I was looking for and prices are excellent...
Great! Nice folks!
Employees do not understand the products they sell.
Good shoe service
Good place to buy things for sports
Love this place, they have everything you need!
Always someone right there to help. A little pricey but good quality items.
We got what we needed and the staff was nice.
Found what we needed. A very crowded store with small aisles but employees know the stock.
Always a great place to go staff is wonderful
Nice staff, had what I needed.