Have purchased here before. Decided to go in looking for some mixing equipment and a new guitar . Not one person even greeted me or said hello, can we help you . And at least one employee walked right past me as I was looking at some equipment . I was the only customer in the place : while walking out I was thinking, maybe they will redeem themselves with a thank you for coming in . Nada . I couldn’t help but having to say something, if they aren’t I guess I will. I told them great customer service, will not be coming back . Not really thinking they care, probably one less customer to spend money in the store . Oh, just to prove I spent about a thousand bucks here I will post the pick of the p-125 I now wish I had purchased elsewhere .
Long time customer, love supporting my local music shop. The whole crew there has always been awesome.
Excellent, had many amazing instruments.Bought an incredible guitar. I would definitely go back.
Absolutely the best music store in the area. Great selections, over the top service. You dont feel like youre being overlooked And you dont feel like youre being spied on. The store is a good one for beginners. The store is also good if you are gigging and playing professionally. Its an easy to find store and pretty easy access too.Ask for LaVon, shes awesome And she knows what shes talking about..
Picked up a sustain pedal for my keyboard. Great price & friendly staff.
I just want to thank you for the assistance in picking out an acoustic guitar as a gift for my son yesterday. I am so glad we got to choose the Teton guitar. My wife and I were going to wait until Christmas to give this as a present for my son but figured he could use it already. My son was so happy and very thankful for this guitar and immediately said he noticed a big difference in the quality and sound of this instrument compared to his beginner one he has. We purchased his first starter guitar here as well and am glad we chose to get another one from you guys. Yall are very helpful, friendly, and have great customer service. Will continue to support you. Have a wonderful holiday season.
Very helpful! Thanks for the advice!
Awesome customer service. They have always took the time to awnser all my questions.
Extremely knowledgeable and super friendly staff. Highly recommend.
Great staff and great inventory. Real old- fashioned customer service. And they will special order!
Great friendly staff, very knowledgeable and helpful every time I go in.
Great service!! Employees are all very friendly and helpful. Gear inventory is appealing to a wide variety of musician types. Would recommend visiting if you get the chance.
Great selection, quality cables and Knowledgeable Staff!I have came in here multiple times now to pick up some XLR cables, speaker stands, and a T-Bar for my gobos and I have been received with great customer service and knowledgeable information from staff members. What really stood out to me is that each time I went in, different staff members knew exactly what I was looking for and knew their store and layout which led to a quick time saving stop. For example, their competitors across the bridge didn’t seem knowledgeable when I asked them the same questions and gave the same description of what I wanted in a phone call I placed last week. At Avalon they responded respectfully saying “we might not have this item in stock” and/or “I don’t know if we have that in stock” followed by “if you’d like to stop by I’m sure we can figure something out” which in my eyes is an example for exceptional customer service.All in all I would recommend Avalon as the products they offer are truly of quality and the staff is amazing! Now if you would excuse me, I forgot to pickup o-clamps yesterday.-Angel
These people STILL put up with me after all these years. Love Avalon Music!
Great service. Everyone that works here is super helpful!
I didnt buy anything, but my partner did. The people working there were very nice.
Lovw the company the people working there are lovely awsome .
The absolute best music store this side of the cascades!
Awesome service. Fast efficient. Fair prices. Great work.
Great experience here. Very easy to rent and return an instrument and I like that you have the option to rent for the whole year or to rent month to month. They ran out of violas for my daughters size but were kind enough to string a violin as a viola so she could have her instrument that day. When I went to return the instrument I asked if they knew anyone who could give ukelele lessons and the manager gave us names and phone numbers of people who offered lessons in town I really appreciated that.
I asked to change strings. what I got was a complete banjo overhaul. WOW! Plays awesome!!! Thank you Soren. Great experience! Thanks! Tony Yetter
Best music gear shop in the valley! They provide the highest quality gear and instruments. From repair, to rental, to purchase theyll help you find exactly what you need, no matter what. I will always support Avalon Music.
They helped explain all about how to select a guitar that fits me and all my expectations for my guitar. After 3 hours ofTrying them on I found one I really liked! Thanks Evan for your patience! To the whole team a high 5!
I rented a fleet of speakers for my wedding. The customer service was exceptional. They went out of their way to make sure I had everything I needed, were very patient with all of my strange comments and concerns, and double & triple checked the order in advance of the big day. Very grateful we have a service like this in Wenatchee!
Curtious curbside service, and great prices on much needed equipment.
We came to the store 30 minutes before closing and we had issues with two guitars. Both issues where fixed before we left by Daniel. Just Great service and kind employees.
Friendly and knowledgeable shop.
Good selection of mid range instruments. Digital pianos, guitar and bass amps, Some higher end martin. Plenty of strings, accessories and music books.They have 5 lesson studios. All around a nice looking store.
Staff is always welcome and helpful. This last time, I was looking for a specific music piece at an easy-to-play level, and as it was a slow day, one worker spent at least ten minutes helping me look through different books to find it. Staff has professionals to recommend for lessons, instrument repairs, etc. One stop for music needs.
Super friendly and laid back staff. They also have a great selection of various instruments and equipment. I dont shop anywhere else for musical stuff
Friendly and inviting staff and environment. Great selection of instruments and the staff is very knowledgeable. My first stop for my needs as a musician in Wenatchee
Friendly and helpful employees. Plus its fun to look at all the pretty toys.
Incredibly helpful and knowledgeable staff. Great selection. Ive been going there for my musical needs (and wants) for years.
Very friendly people. Nice store. Hopin to fund small guitar for grandsin
A very personal touch here. They helped me find just what I needed and even ordered in extras
Bought my first guitar here in 98, glad to see theyre still rocking!
Great selection of instruments and prices comparable to what you will find online.I also had them repair my guitar which I hadnt played in years. It plays and sounds better than ever.
Really cool store. Staff are extremely personable and very helpful. 5 stars!
Best music shop in the area period. Always super helpful and knowledgeable. Excellent customer service.
The team at Avalon music is hands down the best in the valley... Lavaun is amazing... thanks for keeping music alive in NCW
Very personable staff. Was told right away to be free to pick up instruments and try them out. And then left alone in a good way..nice people...i thought what i bought wss just a little pricey, but Im a believer in supporting the local brick and mortar when possible
Excellent customer service! Lavon could not have been more genuinely attentive to our rental order for our daughters wedding! At no extra cost she added wind screens for the microphones and an extra speaker for the best possible coverage for the outdoor wedding. She was very polite and very helpful - answered all of our questions, and even made suggestions specific to our needs if we were undecided as which choice was best. She later said, the last thing they want to do is ruin a wedding - more businesses should take that attitude to heart, instead of just worrying about how much money they can make off of your special occasion!
Lavonne and staff are always helpful, friendly, and awesome. One of wenatchees best, and longest lived local businesses.
Awesome people that work there! Unlike other stores they care about local musicians, totally recommended
Super friendly and helpful. Good selection and prices
My daughter play the volin great vibe
June 2018 They helped me out with a package for my sons Celebration of Life for $80. We will be doing an annual event and will be using them again! Friendly and reasonable. This was a 4 Star.May 2019 increased package to $100. The auxillary was none functional so music unable to be played through speakers. The point of having it1 of 3 mics woring.Returned early with its a package deal the response . Real Bummer- zero stars
Great music shop, was able to fix my wifes guitar
Knowledgable staff, great selection of items
Good guitars
They are awesome folks 😁 They give the hospitality and a bit more, Id recommend them to anybody😁
Always great sevice! A valuable resource in our community!
An awesome place great service.
Great customer service.
This place is way cool. Great knowledgeable service.
Friendly, helpful. Good selection and fair prices.
Great customer service and selection.
Awesome place for all of your music needs. The staff are very friendly and knowledgeable.
Great staff and selection for such a small shop.
Super friendly, very helpful, huge inventory and great prices.
Best music store and musical instrument service center in central Washington
Good people but my daughters rental instrument always seems to have an issue with it.
LOVE LIKE JESUS FOR HE IS A GOOD GOOD FATHER ALL THE TIME TO US
Good place to rent or buy an instrument with lesson rooms upstairs.
Always great service and good selection in the store.
Excellent service very satisfied.
People there are awesome, theyre kind and they help you whatever you need help with.
Great people store like Hea en!
Awesome people! Very nice staff
Great place has everything I need and the people are really nice and helpfull
Seriously some of the best people ever
Great friendly service.
Im not sure whats going on but Avalon must be under new management or something but theyre doing something right! Great customer service :)
They were cool.
Great products and helpful staff!
For Wenatchee, or any small city like Wenatchee, this is a great store.
Commitment to customer service was above and beyond.
This is a friendly local place with good customer service
Ordered a harmonica a week ago and still not here
Best guitar/music store in the valley
Very helpful staff, great atmosphere!
Very nice staff! i will be back.
Fantastic service and selection.
GOD IS A GOOD GOOD FARTHE
Very nice and knowledgeable people.
Super friendly and knowledgeable employees!
Best music store in the region!
Lots of guitars! Keyboards ukuleles
Always friendly and knowledgeable
Pricey, but about average for high end music shops.
Best arts and crafts store in Wenatchee
Very helpful
LOVE LIKE JESUS
Only place to go for anything music!
Very helpful.
Friendly
Great staff!