Couldnt be happier with the work done on my car! Take your care for the best service!
I had a very nice experience dealing with Gordie Boucher Lincoln in West Allis. My salesman was Adam and he was very kind and patient. He was able to bring in a car from another lot and set up a side by side comparison of two different vehicles so I could decide which I liked best. At no time did I ever feel pressured into a purchase. Everyone I dealt with was knowledgeable and very helpful. I left with a beautiful car and feeling valued as a customer. I would highly recommend Gordie Boucher Lincoln in West Allis for any future purchases. - A VERY HAPPY CUSTOMER-
Car buying can be stressful. Like most people, I like driving away with a new vehicle after the purchase, but I dont look forward to the buying process. Gus and the Boucher team recently provided me with the best car buying experience ever! I had been doing my homework for about 6 weeks, and was on the lookout for the right vehicle. Once I spotted it online, I reached out to Boucher to get a couple questions answered. Gus responded immediately via email and a phone call. He was encouraging and inviting, without the sales hype and pressure you get from a lot of dealers. When I got tot he dealership, he had my vehicle of interest ready for a test drive, spent some time with me to show the features, and did a great job asking me some qualifying questions. They had another vehicle that met some of my criteria that I could tell they were interested in turning quickly, but they kept the pressure to a minimum. When it was clear to them that my first choice was my only choice, they focused on me and that vehicle only. I told Gus I was looking for a no-nonsense buying experience, provided him with an offer that I felt was fair, and he quickly came back with the deal approved by his manager. The positive experience with the Business Mgr was equally pleasant. Sure, he had to pitch extended warranty options and financing, but did so without any high-pressure tactics.I highly recommend Gus and the whole Boucher team to anyone looking for a great vehicle and an excellent buying experience.
Our overall experience at Boucher Lincoln was very positive. Our salesman, Gus, was very helpful and friendly. I felt like we got a fair deal on our trade-in. At no point did I feel like I was being taken advantage of. Which is the case for a lot of the larger dealerships. The front desk, the salesmen, the used car manager; they were all very personable and upbeat. My only negative feedback comes from the financing portion of the experience. When the deal was being made final we were continually pressed to get warranty after warranty. We knew that we were not in the market for a big warranty on our used car. It is a very reliable make and model and I typically do not purchase expensive warranty packages as you usually dont get your monies worth. We made it pretty clear we did not want a warranty but the topic was brought up about 4 separate times. I know that car dealerships make a good deal of money off selling these warranties. And I know the finance office employee was just doing what he was trained to do. But when someone clearly is not interested in a certain aspect of optional service, then leave it at that and move on. Having said that, the overall experience of purchasing my car from Boucher Lincoln was a breeze. I would definitely recommend them to others.
Jim and Marty did a first class job for me. I purchased a Porsche 911 from them and did it over the phone. They were honest, responsive and gave me confidence that I got the right car for me. I hope to get to meet them one day and I will buy another car from them and this dealership.They were outstanding and I have bought many, many cars over the years.Sincerely,Ken R.
Gordie Boucher is an excellent car dealership. We drove all the way from Green Bay to purchase our Lincoln because of the selection and service. Gus offered exceptional service to us and made the overall experience very pleasant. He is extremely professional and knowledgeable. His follow-up and follow-through were very welcome. We will be back!
Ask for Gus, he was great. Not aggressive, but very helpful and professional. Sara (business manager) is great as well. Everyone at the dealership was a pleasure to deal with. I have purchased three vehicles from dealerships in the last two years and can easily say this was the best exprerience by far. Great people, very fair on the pricing and great on service. Give them a try and ask for Gus!!
Just purchased a used Lexus from Robbie Rouse at Boucher Lincoln. I had been watching this car for about two months, but avoided going in to the dealership because I hate buying cars. Finally went in last Tues. Robbie was my salesperson and was outstanding to work with. I think I got a great price on a nearly perfect used car. The best news is that Robbie was entirely devoted to me--wasnt trying to handle 2 or 3 customers at the same time AND I didnt have to wait an hour for the Finance Manager.Sincerely, a five star experience.
I recently purchased a Nissan Rogue from Boucher Lincoln. I had been looking for a new vehicle for a few weeks, and Dave M. with Boucher Lincoln was the only salesman I worked with (across many dealerships) who actually wrote down what I was looking for in a vehicle, and called me with suggestions from all Boucher lots. His hard work and attention to my requirements paid off for both of us. I am very pleased with my purchase, and would recommend the Boucher Lincoln dealership to my family, friends, and anyone else who is willing to listen. Ask for Dave M. in sales if you want a no-hassle experience in purchasing a vehicle.
Our salesman was Peter Hillringhouse and he did a great job of explaining the details of the vehicle, taking plenty of time for repeated test drives and did not pressure us to make a deal before we were ready. The price negotiation was straight forward and honest.The experience was an extremely positive one and i have bought many vehicles over the years. I would go back in a heartbeat to Boucher Lincoln for my next vehicle. I recommend them unequivocally.
Greg Miller went well out of his way to make sure I got the car I wanted. Im a first time new car buyer and the whole experience at Boucher Lincoln was wonderful. I never felt pressured and Greg was great. I would recommend both Greg and Boucher to family and friends in the market for a new car! Overall a great experience.
So far my experience with Boucher Lincoln as been very good. Within an hour after I entered an online request for information about a car I was interesting in buying salesman Gus Hollo had replied online and called me to discuss my interest. I met him the next day at the dealership and I walked out with a car. I was allowed to take what I considered to be an extended test drive to get a good feel for the car. Gus and the other staff at Boucher Lincoln were all very nice and enjoyable to work with in putting the deal together.
Marty took very good care of me. I was interested in a vehicle at a different Boucher store. Initially it was unavailable, so we were looking at a few others. He knew the one I came in for was the one I really wanted, and he persisted making it happen. Very pleased with the vehicle, Marty, and the entire dealer experience.
I have purchased a new car eight times in my lifetime and I have to say that my experience buying a new Lincoln MKZ Hybrid from Gordie Boucher Lincoln was the best of all. Greg Miller did an outstanding job of putting everything together and explaining the numerous operational features of the Hybrid. He is the best car salesman I have ever worked with. My wife and I love the car and are 100% satisfied with the buying experience. I believe that the price I paid for the car is excellent and that I was also given an excellent amount for my trade-in. I recommend that you see Gordie Boucher if you are interested in buying a new Lincoln, and I also recommend that you ask to talk to Greg Miller.
After searching for a used car on line, I found a few I was interested in. I looked at the dealer reviews and was impressed by the ones for Gordie Boucher, and especially Gus Hollo. I was not disappointed! The dealership and Gus went out of their way for me. They brought the car from a sister dealership an hours drive away. They gave me a good price on my trade in. And my purchase includes 3 free oil changes! I will definitely be returning when I am in the market for a used car again!
This was the best car buying experience Ive had to date. Gus was attentive and was so committed to finding us the exact car we wanted that at one point I felt bad for the hoops he was jumping through! In the end, we got a great deal on a leased MKX with a hassle free buying experience. As a first-time Lincoln owner/leaser, Im a lifer now.
I had a wonderful experience leasing my new 2015 MKC, and I am enjoying my new ride. The salesperson did a great job in helping me through all transactions, he could not do enough to make things smooth for me. I told him that it was the first time that I ever leave a dealership smiling, laughing, and happy from John.
We had an excellent experience here, and I will DEFINITELY be mentioning this place to anyone whos looking!!Our Salesman, Marty Alessi, was very friendly. He knew a lot about what were were looking at and was able to answer all of our questions honestly. I was afraid we would be treated like a joke for coming to look at a used car, like we were at another dealership we previously visited.. but that was not the case at all here! Staff was welcoming and enthusiastic. =)We came to look at a used Mercury Sable, and left with it about 2 hours later. Being anxious made it feel like forever, but the process was very easy.
Boucher Lincoln makes it so easy to get a great vehicle at a great price. My wife was amazed at the way they helped her learn about the car. They treated her so special that it made my day.
I gave Gus Hollo a very vague description of the car I was looking for when I met him. In less than a week, he showed me a car that had more options than I thought I could afford at the exact price I gave him. My buying experience with Gus, Joe and Mike was fantastic. They walked me through the whole process at my pace so I never felt rushed. The car was the cake, they were the icing!
Had a great experience w/ Gus Hollo. Bought a 2010 Mercury Mariner w/ less than 12K miles. Price was very fair and I received BB value for my trade-in. I was very pleased with the salesman (Gus) and the finance dept (Paul). Overall it was a very positive experience, and I will continue doing business with Boucher
The experience I had purchasing my vehicle was incredible. Greg Miller was gracious and comfortable to work with. The main reason I chose to buy my car from Gordie Boucher was because of how good my experience was at the dealership! Thanks!!
Although I was short on time, Marty was waiting on me when I got there with the car ready. The process was mostly painless and I was on the road back to St Paul before long. They also took my trade-in for the amount promised. I was very casually dressed in Jeans and they still treated me nice and sent me off with a parting gift.
Dear Gordie Boucher Lincoln - West Allis,Working Gordie Jr., Gus and Mike was the most efficient car buying experience in my lifetime..I will continue to send you referrals at any and every opportunity...Looking forward to have,Gordie, ride with me every mile for many years to come...Keep up the Great Work,Tim Townsend
Gus Hollow was extremely professional and knowledgeable, he found the exact car I was looking for and made the entire process quick and painless. He was also very nice to our kids. Thanks Boucher group for a great experience, we love the MKC and will be back to see Gus when we are back in the market!
Dave Matuszczak helped me find a used Tahoe that was exactly what I was looking for. Although having the right car helps, the service at Boucher was much better than at the other dealerships I went to. They also gave me a fair offer on my trade. All in all a good car buying experience.
Extremely satisfied with my new Mercury Milan and even more satisfied with the customer service! A huge thank you to Nick Loth who went above and beyond to meet my expectations. The whole process was made simple and enjoyable due to his special attention to detail. Thanks again Nick it was awesome working with you and I highly recommend this dealer and dealership!
My experience at Boucher Lincoln was excellent. Our salesman, Nick Loth, was very helpful and friendly.I felt like we got a fair deal on our trade-in. The front desk, the salesmen, the used car manager; they were all very personable and upbeat. I got fare deal on my New 2014 Lincoln MKT. I love my car.They spent good amount of time on all aspects to finalize the deal and I appreciate the hard work, dedication and patience they shown for my vehicle purchase process.Having said that, the overall experience of purchasing my car from Boucher Lincoln was excellent. I would definitely recommend them to others.
From the time I walking into the showroom until I drove off the lot in my new MKZ Hybrid the experience at GB was top notch. It takes me a long time to decide what car I want to be buy and Greg Miller was more than patient and not pushy at all. LOVE my new car!!!Ron
Pretty good. Got a great deal on my vehicle. Was supposed to get a gift out of the gift room for buying my car. Never did.They changed tires on my car, but never did an alignment. Had to take it back.
Hassle free car buyingOur salesman, Dave Matuszczak was courteous, patient, and answered all our questions. We did not feel at any time pressured to buy the car. Refreshing!Larry & Mary
David Matuszczak is likely the most straightforward, kindest car salesperson I have ever worked with. I was sad to part with my Cadillac but love my Grand Marquis! Thank you David for helping to make a stressful decision as simple and worry-free as you did!
My experience at Gordie Boucher Lincoln in West Allis was very pleasant. Kifah is an awesome asset to the Boucher family! Very knowledgeable and his integrity about the vehicles he sales is amazing. Since I knew what I wanted he made sure that I had all of the options in my vehicle. Great service I will continue to service my car at this dearlership and purchase additional vehicles as well. Great team work over there at Boucher!
My salesperson, Nic, really took care of my whole purchasing process. From trading in 2 cars and turning in a lease to getting me into a used car, he made it as painless as could be. Not only for me, but for my wife as well. Happy wife, happy life! Would recommend in a hearbeat. (not the yucky other brand heartbeat though) FORD for life!
I had a great experience purchasing my 2013 Corolla. I worked with Gus Hollo who was extremely helpful and accommodating, making it a smooth and easy transaction. I would definitely purchase another vehicle from him and this dealership.
My sales person Jeff Fuchs did a GREAT job showing me the car I was interested in and was very professional. However, Mr.Torre Zweifel is the sum total of why people hate buying cars. Dealing with him and the finance/paper work team was a living nightmare and for that reason cannot recommend dealing with this dealership.I have bought dozens of cars and hands down this was the worst. I would buy a car from Jeff, but never again from Gordie Boucher group.
The purchase of my 2015 MKC was one of the best car buying experiences that I have had. Greg Miller was professional, really knew the workings of the cars, and did everything he could to make my buying experience pleasant. From the time I took the first test drive to the actual purchase, he answered all of my questions and treated me courteously and professionally. I would not hesitate to recommend Greg and Boucher Lincoln if you are in the market for pre-owned or new car.
We have purchased several vehicles from Greg Miller. He has over 30 yrs. of experience with Boucher and found him to be an excellent sales person. Goes above and beyond to help make things a smooth experience.
I had a great experience buying my 2016 Lincoln MKC from this dealer. Right off the bat, my salesman Dave Matuszczsak was great. I was able to do a 24 hour test drive which really sold me on the car. In the end I was extremely happy with my vehicle and the dealership - plus you get a free gift. Thanks for the go pro!
My husband and I had a very positive experience purchasing our car at Gordie Boucher. Our sales person Baha Awadallah was very helpful and knowledgeable. The whole process was very easy and we got our car for a fair price. We are very happy with our purchase of this used vehicle.
I was given a great deal. I never expected to walk out with a Lincoln in my price range, thanks to Gus it was. Customer service top notch.
I just bought a 2015 Lincoln MKC, working with Dave Matuszczak. It was my best car buying experience to date. I felt relaxed and they worked as a team to find the perfect one for me. A very friendly finance/closing made the whole purchase perfect. I highly recommend this dealer.
This is my 2nd MKX from Boucher Lincoln. Greg Miller was my salesperson and he made the process pain free. He worked very hard to get us the auto we desired at the right price. This is a high integrity dealership. In addition, a big selling point for me has been the service. They have done an awesome job over the past 3 years. This is definitely peace of mind when deciding stay or leave this dealership.
I had my 2013 Hyundai Veloster repaired there after it was hit in the rear. I was very unhappy with the quality of the work. There was a lot of particle contamination in the paint work they did and the rear bumper cover didnt match up properly to the driver side rear fender. When I pointed this out to the shop manager he was very rude and told me it was within factory specs. I told him the work they did was unacceptable but because it was an insurance payment that already had been paid to get the work done there was little l could do. I will never purchase or have them work on another vehicle ever. Very poor customer service.
I had a very good experience purchasing a used BMW convertible last week. My salesperson Nick Loth was very thorough, friendly, and low pressure. Although the whole car buying process is not something I enjoy, this transaction went smoothy from negotiation of price, to financing, to delivery. I did sense a genuine concern about customer satisfaction from Nick and also his sales manager and the gentleman in finance.
Everything was wonderful - we had a great experience from start to finish.Everyone worked well with us. Timely, organized, and friendly
Easy and fast process to buy new car, I come from Chicago land to buy my new truck, love my new truck, financing was easy and fast with lowest interest rate any dealer offer me in Chicago are, my trade in car was paid more then worth, I am very satisfied and happy I just close a deal with Greg sales department and Tracy financial lady, and they provide a gift I was very surprise.thanksAdam from Algonquin, ILLINOIS
Purchased a MKZ last week. Greg Miller was our salesperson and he made the process of purchasing a new vehicle almost painless. Very knowledgeable on the product. Im a stickler for good customer service and he surpassed my expectations. Will definitely recommend Gordie Bourcher & Greg Miller to friends & family.
Ive been a loyal customer of Boucher Lincoln since 2002. I wouldnt consider going to any other Lincoln Dealership. Not only is the sales team great {Thank You Gus}, the service team is second to none! Take it from me, this is my 5th Lincoln in 13 yearsl
My wife and I had been going through the daunting task of visiting several dealerships in the Milwaukee area. Our last stop was to Gordie Boucher. Wish it was our first. Had a great introductory meeting with Kifah, then drove some cars. By the time we returned, Kifah had several options laid out for us. He worked hard to stay in the budget we had to work with. AN hour or so later we left with a smile and a new car. Thanks!
Took our Navigator in for a normal service check. In the process was introduced to John Brandis, Sales rep, regarding my interest in a used vechicle for my daughter. Three days later after great insight and customer service from John we bought a used car. Great experience for both me and my daughter.
Just bought my second MKX from Mike Novak at Boucher West Allis. Both times he was very helpful in getting the vehicle with the features that I desired and he was very easy to work with. Sarah & Kristina in finance were also very helpful and friendly & easy to work with. I would recommend Gordie Boucher as a place to go for a vehicle.
From my first visit dealing with the service staff to satisfying my requirements for a leased MKC, I could not have asked for better experiences. Kent J (Service Advisor) and Peter Hilringhouse, (Sales) could not be more helpful when I dealt with them. To date, very positive all around.Thanks gents.
Our experience at Gordie Boucher was great. This the 4th car we have leased from them. John Brandis our salesman was more than helpful in getting us a great deal. We will be back.
I worked with Kifah Barakat and everything went very smoothly. No pressure during the sale and we were able to quickly agree on a deal. They handled all of paperwork quickly and seemed genuinely concerned that am I happy with the car. They succeeded - I love the car and got it for a fair price.I would definitely recommend Boucher Lincoln and Kifah to anyone looking for a new car.
We loved everything about this dealership! It was no pressure and the service was superb! Our sales rep was David Matuszczak, and he was phenomenal. His approach is what makes the car buying process smooth and less stressful. Seriously, Dave is the best salesman in the business (Ask for Dave). Hands down, we would not go anywhere else if looking for a car in the future and would refer all family and friends without hesitation. If you are looking for great customer service and a dealership that will work to meet your needs, this is it! Even the Finance Manager - Zoran Micic was awesome explaining and simplifying things. After this wonderful experience, we truly would not go anywhere else. Thanks for everything Gordie Boucher Lincoln! #Very Satisfied Customer.
Great experience working with Gus Hollo and the team at Gordie Bouchers. My wife and I could not be more pleased with the experience and with our new MKC! Thanks again for all of the help and the amount of time you spent making certain we got the exact vehicle we wanted.Ill be back for the Continental in a few years!
Mr. Gus Hollo is very professional, thorough in explaining the features of my new MKX and a true gentleman. This was my finest car-buying experience.
We went in looking for an upgrade on our Nissan Murano and found an AWESOME Nissan Rogue. Overall we had an excellent experience at Gordie Boucher Lincoln. From the financial department to our sales person Keifa. We would definately come here again.Thank you for the great experience.
Just bought a used Subaru from Boucher. The overall experience was great. As part of the purchase there was a ding on the car they agreed to repair. I was expecting to have to chase then to schedule the repair but AJ called me the on the day he promised and quickly scheduled the repair.My appointment is for tomorrow and I will update this review once it is completed.EDIT: 04/21/15Took my car there yesterday for the follow up bodywork and could not be happier. The bumper looks better than the factory paint job. Everyone was extremely friendly and they even offered to feed my while I was waiting. Cant beat that for service.EDIT: 04/24/15I sent a followup email and AJ replied within minutes. The after sale service has been every bit as good as the pre-sale service.
Best in the west... Allis
Communication was great from start to finish!! Very satisfied customer!! Would buy from them again in a second!! Thanks A.J., Joe and Mike!!
Adam Schwarzmeier, was amazing very patient and helpful good experience all around cant thank them enough for a new ride!!
It was an exciting and adventurous encounter with Keifa Barakat. I got superb service with a quality car to match. He brought enthuasim and a smile. He looked for the right car at the right price for me. I have dealt with him over the years and he treats me like a special customer.
Drove up to Gordie Boucher from Waukegan, IL when I saw they had the exact model and options on a 2013 Lincoln MKZ on their lot. I spoke with Gus Hollo on the phone before driving up and he was very professional and seemed like he truly cared about my concerns and my specific situation by knowing that not everyone is in the same position.The car was beautiful, Gus was very knowledgeable about the options from the most basic items to the most technical, and the whole staff at Gordie Boucher was welcoming and pleasant to deal with.Gus worked with me to make the deal work and I drove home in my new baby with a full tank, a couple of Lincoln trinkets, a thank-you gift from the dealership, and they even set me up on all of the Lincoln and Sync owner websites before I left.Definitely a class act and I will definitely do business with this dealership (and Gus in particular) when the time comes to trade in my new love.
Good people. Honest, quick to help, no pressure. Peter Hillringhouse is a great guy. Ive bought two cars from him and hes always available to answer questions and/or provide advice. Service guys are the best Ive dealt with. Free Wi-Fi. Im happy.
Service Representative Gus Holo was most wonderful to work with. He went out of his way to be most helpful and convinced me to by a new MKC and I even got a great deal!!I am really loving driving it.Thank you for all you have done.Chihaya
We bought a 2013 MKX. My hats off to Gus, Jim, and all the other staff members who treated us like royalty. We highly recommend Gordie Boucher! We have had service done in the past there also, Paul Sadowski, the service adviser took very good care of us. We plan to return to the great people at Gordie Boucher for sevice on our new car as well as any future car purchases. Thanks again!
Ask for Gus!We received great customer service from all staff, but Gus was a star. He was knowledgeable, friendly, attentive, funny and professional. Overall, he made the car-buying experience a very plesant one.Even though we werent buying a new car, we received the full attention and respect of every staff person at GBL.Gordy Boucher Lincoln gets our highest rating and we will recommend Gus Hollo to our friends and family.
We purchased a new MKC last week from Boucher Lincoln and we were very pleased with the sales staff and how we were treated.Gus Hollo,our salesperson,was both courteous and professional in the way he handled our purchase.We would not hesitate in going back to Boucher in the future and when we do,well ask for Gus..........
Had a wonderful experience purchasing a 2012 VW Golf from Gordie Bucher. Special thank you to Gus Hollo for helping us out and matching the perfect car for my daughter.I strongly recommend reaching out to Gus if and when you need a new automobile.
We had a overall good experience purchasing our used Mariner through Gordie Boucher. Robby Rouse was great to work with and very helpful throughout the process.He left no stone unturned trying to find us the vehicle we wanted, We wont hesitate to buy from Gordie Boucher Lincoln Mercury or Robby Rouse in the future.
The deal was fast and fair. Greg Miller and company go the extra mile to get er dun.
We just purchased a new 2016 Lincoln MKZ Hybrid Reserve from Gordie Bouchers West Allis location and are enjoying it. We worked with David Matuszczak; the best sales consultant I have ever worked with in finding the perfect vehicle for a family of 4. Highly recommended!!!
Bought a used car from Peter Hillringhouse and it was a fantastic experience. He was professional and very knowledgable!!
I had the chance to work with Peter Hillringhouse. I appreciated his knowledge and helpfulness. I happennned to stop in for a 2nd visit but Peter was off that day. Greg Miller was also excellent to work with, and offered to take me out for a test drive in a 2015 mkz hybrid. I had reservations about the hybrids power, and the test drive really helped me come to a decision. Once I was sure it was the car I wanted, Peter made sure to complete the sale efficiently. I appreciated Gregs willingness to help move along the sale, knowing fully that I was working with Peter. Felt a real sense of team work and that they collectively earned my business. Im very happy with the car, and I wont hesitate coming back to the dealership if I have questions about the car... They encourage it.
I went to Boucher Lincoln on a Thursday because I saw a 2011 WRX, went and saw Gus Hollo, an experienced sales guy. We went for a test drive, went back and forth for some time. They wouldnt budge on the price, i decided to walk out, they told me there was a couple people interested in the car, i told them that was fine, no big deal. The next day i received some text messages from Gus asking what they could do to earn my business, i gave them the numbers where i wanted to be, we basically ended up splitting the difference on it. Got an ok finance rate through one of their lenders. I took delivery of the car on Saturday morning. Decent experience overall.
My wife and I recently received our 2013 MKZ hybrid from Gus Hollo at Boucher Lincoln in West Allis. The whole purchasing experience was truly a pleasure. I would highly recommend Gus Hollo and Boucher Lincoln. We shopped at a couple other dealerships for the same car. It was the great customer service that caused us to buy here, and we could not be happier.Thanks Gus!
I visited Boucher Nissan to look at a used Infinity G37X. The car wasnt quite what I was looking for so the salesman drove me down the street to Boucher Lincoln where they had another one with lower miles. They had the car pulled inside before we arrived. The entire process from test drive to purchase took less than 3 hours and the staff was a pleasure to deal with.
I recently leased a 2015 MKZ from Gordie Boucher. This is the 5th car I have leased under the guidance of my favorite salesman, Kifah Barakat. As always, my experience was pleasant as Kifah explained all the options for leasing, which vehicle to select, and then, went through all the accessories on the car itself. I would definitely recommend Gordie Boucher for car sales and/or leasing and if you want top notch attention, ask for Kifah!
CHRIS BUEMI - TOP DRAWER! TOTAL TRUST and honesty are the trade marks of this incredible dealership. Greg Miller took care of us. Flat on my back before surgery we purchased a 2012 MKX off lease from Greg. Site unseen just on Gregs word about this MKX being awesome and clean we purchased site unseen. Greg delivered our MKX from WI to our home in Illinois. Signed the paper work and he took our trade-in back to WI. Is this service or what! Everything Greg told us about our MKX was true.We are still blown away by his commitment and that of the dealership. Thank you Greg. We will never buy any future Lincolns other than Gordie Boucher. They are the best.
Last week I purchased my new Infiniti G37xS - I could NOT have been more pleased with my experience at Boucher. Gus Hollo was my sales consultant and exceeded my expectations from the moment I walked in the door. (Side note) BEST COFFEE LOUNGE EVER)- I had a VW CC that I have had continuous problems with, at first I was really concerned about the trade in value I was going to get for the car (I have heard all the horror stories), not only did Gus rework my numbers and ended up giving me a higher trade in value than any of the other dealerships, BUT he also personally spoke with banks to get me a lower interest rate and an affordable payment (I didnt have to deal with any of that let me go talk to my manager in the back stuff) - I have had 3 previous VW and I was very nervous about switching to an infiniti, now I cant imagine driving anything else. I didnt feel pressured or manipulated during any portion of the buying experience, and the dealership continued to follow up with me after the purchase to make sure I got my spare key. I would definitely recommend you ask for Gus Hollo, he made buying a car stress-free and enjoyable. Thank you
What a wonderful experience and great pleasure working with Kifah Barakat in purchasing our new MKX. Superior customer satisfaction is what Kifah and the Boucher group delivered. Kifah, thank you for the professional, courteous, and quality attention given to us and being so much fun to work with. We are enjoying our first Lincoln and it wont be our last. Would highly recommend this dealership and Kifah to anyone in the market for a new vehicle.
I recently purchased a beautiful red 2013 Lincoln MKX from Greg Miller at Boucher Lincoln on Highway 100 in West Allis. Greg was wonderful to work with! Absolutely love it! Greg is very knowledgable about how the vehicle operates and made sure that I know I can call him anytime with questions. Sarah, the finance manager was great to work with as well, accomodating both my and my husbands schedules. I would highly recommend the dealership and our salesperson, Greg if you are in the market for a new/pre-owned vehicle!!
Worked with saleman Marty Alessi (sp?). He was experienced, knowledgable and LISTENED to my needs, concerns, etc. I had other options and honestly wouldve walked away if he could not meet my expectations and help with my less than stellar credit history. Marty and the Boucher financing folks helped us get the minivan we needed and got us very favorable terms on the loan.
At first what I loved about this dealership was they did not pressure me; I was able to walk around the lot and look and was not hawked by salesmen. When I walked in Kifah greeted me and was very happy to help. I felt confident about Kifah as my salesman and the car I was purchasing.Reason for 3 stars: -no pressure -great pricing -knowlegable and friendly staffHowever: I put 100 to HOLD the car so legally they could not sell it; I was told I would get this back since it was stated on the contract I would not be putting a DOWN PAYMENT on the car. I got a check from the credit union which ended up being short by $8, so they took the $8 out of the 100 i put to hold the car. No big deal, until when it came to getting my $92 back and they said they had to cut it to the credit union. When Zorian (sp?) the finance manager and I spoke he was going to give me a call the following monday because he said we were on the same page. I did not get a call on monday, when I called tuesday he said they had already cut and sent the check to my credit union.Also, when I got my car, as soon as I got home I realized i didnt have a visor on the drivers side. I called Kifah who told me word for word he noticed it when he brought the car around for delivery but didnt say anything.My dad was going to buy a 2014 Navigator through Kifah because he felt Kifah was passionate about his job, but after this experience he wont be taking his business there and I will not be recommending this dealership.
We were really only looking until we met Kifah Barakat! It did not take long before we were sold on Lincoln. We had an excellent experience at this dealership and with Kifah. All sales associates we encountered during our initial visit (Gus) and day of delivery were welcoming and professional. Kifah was personable, engaging and genuinely excited to meet us and help us make the decision to purchase. We love our new MKX. Thank you Kifah for your attention to detail, customer service and personal engagement during this process and with our purchase.
My Fiancee and I needed to replace our vehicle after our Trailblazer was totalled in an accident. We had shopped around for about two weeks. The search led us to Boucher Lincoln Mercury. As soon as we pulled in, we spotted a used Lincoln MKX right at the foot of the drive. It appealed to both of us, so we did the typical walkaround. It was then we met Bouchers salesman, Nick Loth. He made a great first impression. He listened intently to our situation and understood our plight. We took the MKX for a test drive and fell in love with it. During the drive, Nick had explained some of the amazing options this vehicle had which only solidified our decision to buy it. He was very knowledgable of the options and seemed just as excited as we were about them. When it came down to the purchasing, we didnt feel at all pressured. Nick was very personable and had a laid back approach. We really appreciated that. We also met one of the sales managers, Joe. We had negotiated a few minor touch-ups to the exterior of the vehicle. They really went out of their way to accommodate us and our very minor concerns. I could easily tell they are customer driven and willing to do what it takes to make us happy. I can tell you that we did not expect the kind of treatment we received. We were pleasantly surprised. We have nothing but the utmost trust and respect for this dealership because of our experience with Joe and especially Nick. I highly recommend anyone in need of a used or new vehicle to visit Boucher Lincoln Mercury. They will really treat you right! Thanks guys!
We just completed our 2nd Lincoln purchase from Gordie Boucher. Kifah Barakat was our sales person for both cars and he exceeded our expectations once again! A great deal on a great car (MKX). His instructions on the use of the technology was easy to understand and immediately made my wife comfortable and confident that she could take advantage of the features of Sync, voice command and touch screens. When I am ready to trade my 2012 MKZ, Kifah will get the call!Thanks for another great experience.
I am very pleased with my contract with Gordie Boucher Lincoln. I recently leased a Lincoln MKZ and it is exactly what I wanted. I especially enjoyed working with Kifah Barakat who was very patient with my struggle to understand all the workings of the MKZ. He also is a fun guy to work with.
I couldnt believe how poorly the management treated me. My minivan is falling apart 3 months after i bought it. I took it to the service dept and it needs over 1000$ worth of repairs and they wont even meet me halfway.
Always treat me fair and go above and beyond for customer service. Always feel good leaving there with my new ride.
Pleasant, experienced, and knowledgeable sales staff. I found the right car for the right price.
Very professional service at an affordable price
Got the convertible home and top would not shut. Extended warranty they sold us did not cover it.
Unfortunately we had an awful experince purchasing our Lincoln.
It took 16 hours to purchase our car, because Gordies service department didnt want to perform an alignment on our used car. We got the run around for 4 hours and then they decided to fix it. Now its a month later and the car is leaking oil. 2011 Subaru Outback 28k miles
Good work fair pricing
Respectful customer service
Good service