Great bike shop. Managed to find the bike I was looking for and Steve was great!

Absolute experts at their craft, and super courteous and helpful. Their repairs are very reasonably priced too. The perfect place to take your bike.

The staff were knowledgeable and very helpful on guiding me to buy my first bike and they were helpful on guiding me to get my first road bike as well. The only problem I have is that they dont tighten the seats enough, On my second ride with my hybrid bike the seat had become loose and had to be tightened at home. And the same thing has occurred with my road bike. I would say the store is okay but the seats come loose no matter what so be ready to tighten them at home.

We bought a bike here for one of our sons. The bike is used extensively, for long rides. After an accident, there was extensive damage to the rear derailleur. We returned to have repairs performed. They replaced the broken parts in a couple of days. We picked the bike up, and after riding it, discovered some other issues. These issues resulted in damage to brake rotor, axle, hub, bearings. We returned, explaining our issues... To make a long story short... These people went out of their way to help us, and repair all of the problems, all while keeping costs contained. And they did it in a day, not weeks, even with the covid shortages... This is the sixth or seventh bicycle weve bought here. You can buy cheaper bikes at the big box, but you wont find the quality, and you certainly wont find the excellent customer service. These people can teach others a lesson or two about customer service... Many thanks, Allis Bike.

Great experience! My son was looking to purchase a BMX bike locally and I am so glad we came here. Everyone elses inventory seems to be somewhat limited right now, but Allis had a decent selection in stock. We especially appreciated the stellar service we received from Francisco and Steve. My son was able to take the bike out for 2 test rides before deciding to buy. Overall we feel really good about the purchase and confident we will be back. Again, GREAT experience!

If I could give them a 6th star I would. And I didnt even buy a freaking bike from them yet! They were waiting on a shipment to come. Hopefully they get some of the bikes that I was looking for. Steve the owner was very friendly and informative. Prices seemed extremely fair and honestly priced. They had a fair amount of bikes, just not there normal inventory and what was right for me. Small business and family owned!! Give them a shot before you go anywhere else!!

Was looking for a post that would fit a 1979 vintage airdyne stationary bike, after going to wheel and sprocket ( not helpful at all ) I went To play it again sports, the nice man there said if anyone would have it West Allis Bike would. I called And spoke to Steve and felt he had the correct post and it would fit. Went over there 2 days later and he held onto the post with my name on it and it fit perfectly, he attached a seat and it’s back to being the bike I love!! Thank You west Allis bike and especially Steve, I will Always recommend you.

This place is pretty great. I dont live close anymore but Im probably going to go out of my way to have my bike repaired there. The staff is wonderful.

They make sure to take care of EVERY customer that walks in. They dont pressure you into buying right then and there, and they have a great assortment to choose from to fit your style of riding and budget. They make sure youre fitted right for a bike, allow you to do test rides, and offer free tune-ups for your first year. A smaller bike shop with great people running it.

Really great guys that take the time to explain their knowledge about bikes and help you find the right solution to fix a persons bike. Great guys!

These guys are awesome. Very honest. Customer for life.

I took my Trek 9800 OCLV in for a tune up and new tires. They were very helpful and had reasonable prices. The service work they did was exceptional, bike is like new again.

Super friendly and knowledgeable staff that helped me get what I was looking for. Thanks again Steve. Will be back soon!

Great place. Friendly staff. Very helpful.

Outstanding customer service!!! Highly recommend

Great help, fast service. Highly recommend for service work.

Very friendly service. We bought a bike. My only concern is they do not enforce mask wearing.

I visited about half a dozen bike shops in the Milwaukee area crossing my fingers I would find something during these times when stock is so limited. Although they didnt have what I was looking for, my experience there was exceptionally good. This is my first bike purchase and they were very helpful. They answered all my questions and were very friendly as opposed to some others. Im keeping my eye on their site as I would prefer to buy a bike from here.

They know there Bmx. I dropped off a 79 Red line . I was very happy with the work i had done there. Freewheel change, chain and front sprocket. Guys were informative very fairly priced and called me when they said they would. I instantly dropped off another bike. I highly recommend using this shop. A+ Wait times are getting Long . And its Ok to tip youre bike mechanic if you want.

The staff and especially the manager of this establishment is top notch. My husband and I purchased bikes from them in May, and he suddenly passed away. Not only did we receive excellent service, having no interest in now keeping the bikes, the manager issued a full refund. I would highly recommend this shop to any and all. Thank You West Allis Bike, for your compassion and sympathy.

Just purchased our third bike from Allis today, a mountain bike for our son. Phil was incredibly friendly, an exceptionally knowledgeable. Zero pressure, offered us bikes that fit our needs of various prices/features and explained the differences so we, and our son, could understand. He got to try them out and that really helped him make an informed decision. Adjusted, and checked everything before we left to be sure it was safe for him to ride. I just dont know if I see myself going anywhere else for a bike, or service. In fact, Im taking my bike in for service in a week. Thanks, Phil!

Great service, nice selection. Walked out with a fully fit and tuned bike 90 minutes after walking in.

Bought my first road bike here. They were very informative and helpful. New bike purchase included a free gear adjustment and a free tune up within the first year. My bike does not come with a kickstand but I stop often so they ordered me a special kickstand that fit my bike and did not charge me. Very cool

Bought two bikes this year for our household (about a month apart). Havent owned a bike in 25 years. The sales experience was great, and its been fun to get back in shape a bit. Will definitely go back again.

We got there about 10 minutes before closing time and there were still several other customers in the shop. Alex came over to assist us within a minute or 2 of walking in the door and was extremely helpful and fast with finding helmets to fit our kids. He suggested putting them in the largest size that still fit them so theyd last as long as possible. He also gave us advice on what size bikes would be best for our kids, again showing us how to get the longest use possible so we wont have to replace them again next year. We really appreciated how friendly he was (especially when we found out they do NOT work on commission) and that he wasnt trying to upsell us, but instead get us the best value for our money. Highly recommend Allis Bike & Fitness!

I have a 1972 Schwinn that I still ride. The people at Allis treat the bike with respect AND have even helped me out with a couple little quirks particular to an old bike. Just yesterday, I sent the bike with my friend who has a large enough car to transport it. The rear tire had deflated so much that it would not seat right after I inflated it . The owner, whose name my friend didn’t recall, not only got the tire situated, but didn’t charge anything for the service. This episode was one of many reputable transactions I’ve had there over the years.

I have never been to a bike shop before and I took my bike in for some repairs. They really took there time and looked over the bike and spent a lot of time with me explaining what needed to be done. Customer service was great!One of the owners (Jim I think) had over heard our conversation and came over to personally look at the bike and inspect it. He said he was going to personally work on it and that even though they were very backed up he would have it done in a week. He fixed all the issues and came in under budget.Talk about a great experience!

Another bike store (in Brookfield) gave me my new (used and gifted bike) back after about a week after I had taken it in to have it checked over. That store gave me the bike with the handle bars not tightened down and the bike not fitted to me. I got on the bike to ride and fell off of it after coasting 12 feet. After that I was afraid to ride it.I took it into Allis Bike and Fitness. They checked it out and gave it back to me in the right condition for riding. Great guys there who know what they are doing.

Great local shop offering personalized services and expertise. Word to the wise - they generally dont work on off-brand bikes.

Super helpful and friendly, they helped me pick out the right bike for my needs. Ive been servicing that bike through them for the last several years, and they have been exceptional every time Ive gone in. A great family-owned and operated business. Highly recommend!!!

Bought a bike from Allis 1 year ago and have put some hard miles on it over the last 12 months. I took it in for a tune-up and it now is riding better than new. Support your locally owned shop operated by people who know bikes!

Great place. Staff is very knowledgeable and friendly. We xid t feel pressured of stalked while we were there. Clean and organized. We just switched bike stores.

Incredible customer service. I worked with a young man named Matt, he took as much time as necessary to go over all my questions. Great selection. Definitely recommend.

I recently decided to restore a mid school BMX bike and went to Allis Bike for parts. The employee was was very helpful and knowledgeable, he took the time to explain the difference between the newer bmx parts compared to the older ones I was looking for which save me a lot of time and headache. I will defiantly be going back for here for my all my bike needs.

Very good experience, through professionals. Well kept store and relevant selection. Allis bike became my top destination for my biking needs.

Very helpful, very friendly, very calm they help you with any questions you may have with no problem. I recommend them to anyone 😁😁

Super nice and knowledgeable guys. Got me on my way with my bike quickly. Thanks guys!

This place is awesome!!! The staff is friendly and super knowledgeable, and were very helpful when I came in looking to buy my first bike. I had no idea what I was looking for specifically at first, but they explained the variety of bikes that were on the market (which they had a great selection to choose from) and helped me choose a style that I wanted without trying to sell me on gimmicks or extras. On top of all that, the bike that I chose ended up have a few scratches on the front fork that I hadnt noticed until I had loaded it into my SUV, and again the staff was more than willing to help me out! If youre looking for local care and excellent customer service, definitely stop by here!

Sales guy was super helpful and very informative. Didnt try to upsell me just for the sake of it. Small, family-owned shop. Very highly recommended.

Family owned with better bikes for the $ than big box stores. Great service and advice.

The staff is incredible friendly and knowledgeable about the different bikes they sell. Would 100% recommend.

Ive gone in twice to get small work done on my bike. Staff is friendly and helpful. He showed me exactly what was wrong and how to fix it and gave me options on getting it done. I would recommend to anyone, great having this shop close by.

Very friendly and helpful staff. Knowledgeable.

Friendly and knowledgeable staff. Great selection of accessories to choose from.

Very pleasant and they do good work

My wife and I have each bought two bikes from Allis Bike and had repairs done. Great family owned business with fair pricing and great work! I would highly recommend them!

My husband just bought my son a Speciality bike. The service was wonderful. The staff is extremely knowledgeable. They were patient and helpful. We have found our new go to bike place!!! THANK YOU!!

Recently found this place to repair my bike. They repaired my bike even though they dont really work on department store bikes. The guy was nice about it and the repair was reasonably priced. Will check them out again.

Drove a friend over to get his bike fixed. Some SOB stole his seat and stem . Place wad not bad, seams to specialise in Schwinn bikes.

Super helpful and have a decent stock of parts.

I had a standard tune up on my old bike. I was given the price before the work was completed and the employee didnt pressure me to buy a newer model. I also bought a bike carrier. When I went to pick up my bike and the carrier, two men had the carrier out of the box and showed me how to install it on my vehicle. They made sure I knew how to set it up before I left. In todays world of electronics it is nice to know there are some places that know what customer service is. This place has a new loyal customer.

Excellent customer service. They took the time to walk us through all of our options and let us try each bike we wanted. Cant recommend any higher than five star but if I could, I would.

As a frequent rider who likes to support local businesses and is admittedly hard on bikes, I have been to shops all over the Milwaukee area. I have purchased two bikes from Allis Bike Shop both of which were really great deals. The staff is friendly and knowledgeable. Good service is very important to me and I can honestly say they have the best in town.

This shop helps me crank out thousands of miles a year on bicycle despite all the weird challenges I give them as someone who rides year-round for transportation.

Always helpful! theyve looked at my gear shifter and fixed it for free, and fixed my tire/inner tube and didnt charge for labor. Very knowledgeable and patient to make sure youre very exactly what is the best fit for you.

Bought a new road bike in June 2016. Staff was helpful, patient, honest, and let me test ride every bike I was considering. Ive always received no-nonsense help, never have been overcharged (unlike wheel & sprocket, or rather wheel & racket). Lots of good inventory, fast lead times on warranties, repairs, and custom orders, and friendly, knowledgeable staff. I love this place!

They worked with me over a number of weeks and months to customize a high-end bike I bought elsewhere and brought with me to Milwaukee when I moved back here over a decade ago. As now, as an ex year-round all-season cycling nut who has ridden tens of thousands of miles in all conditions, seasons, two continents and four countries -- due to the attention and service I received from at this place I havent taken my bike anywhere else.Whatever they dont have they can order, discuss component pro/cons without bias, do great work and charge IMO, honestly and fairly. I really do still miss Torque Center but Allis Bike & Fitness has mostly filled that void.

They are always so helpful and friendly.I wanted to exchange a bike I had bought over a year ago that continued to get flat tires. They accepted the bike back no questions asked. They exchanged the bike for a new one, even exchange and I love my new bike.These people know how to run a business by keeping customers happy, this returning again. I bought my first road bike here back in 95. Only place I have gone since.Thank you!

I took apart a BMX wheel and didn’t get back to putting it together for a while so I forgot how exactly I went back together and it got moved around a little bit but my girlfriends mother so things weren’t exactly how I left them I took the wheel into them which is where I bought the bike and then only put it back together for me for free, But they did it quickly. They did a $50 job for me for the price of two axle nuts which ended up being eight dollars. I’ve been a customer for theirs for about 10 years and recommend them to many people. They are helpful and friendly and have a good selection of bikes be a max and otherwise.

An unpretentious and knowledgeable bike shop. I worked with Brett who helped me pick out the Specialized road bike of my dreams. He explained all the choices I had, steered me away from questionable models, and kept me updated on my order. When I picked up the bike it was perfectly tuned and ready to go. Thanks guys.

Bought 2 bikes there in my lifetime. Was recommended by a friend to have my bike fixed there. They wouldnt change my derailuer, and new shifters. Said they dont work on department store bikes and that clutch cables/shifters were too much time. So if your looking for a tune up plus some extras they wont help you.

I have had nothing but completely positive experiences with this bike shop. Even when they are extremely busy, they always make time to help and finish jobs early. They are very knowledgable and seem to really care that you will be getting the bike that fits your needs. The free tune up within a year (I believe) after purchase is awesome, too. If you are interested in buying a bike from a store that cares about service from start to finish, this is the place.

Over the top Service!My daughter walked her bike there to get her brakes fixed with her babysitting money. She was shocked and pleasantly surprised when they told her they would replace the broken wires and the pads free of charge! They basically did a whole summer tune up free of charge. She rode home a very happy girl. If they think this kind of service will create a loyal customer base, they are absolutely correct. A few years ago my bike was stolen; I know where I will go to buy a new bike. Thank you so much.

Great prices! Bought a bike off of someone secondhand and it had a couple of minor issues. I got the bike back ahead of schedule and under budget. Will definitely come back again!

Just drove 82 miles from Chicago to Milwaukee to purchase a bike I found at Allis bike shop which was priced $20 cheaper and included a kickstand. Peter was absolutely amazing as he answered my questions appropriately and did not indulge me on the history of the bike brands or anything I didnt care about. Service was excellent, the little add ons he included were great and just made us feel cared for. Awesome experience overall!

Ive been a customer here for over 15 years and the staff all address me by name when I enter, makes me feel like a Valued customer every time. The staff is very friendly and knowledgeable to all makes and models. Not only have I purchased several bikes here, Ive taken in several bikes for repair, bmx, mountain and a classic 5 speed and they were fixed to perfection. Ive been in looking for odds and ends for my bike projects and often walk away with parts I need free of charge. They carry many brands and if they dont have it they will order it.Needless to say Id never shop anywhere else. If you want great service,pricing, or just good advice this is your place to go. Ill be back to purchase another bike in January and I look forward to chatting with the guys, they are awesome.Alan Parks

Friendly and helpful staff everytime Ive been in this store. Reasonable prices on goods and services Ive purchased.

Took a schwinn in two months ago for a tune up, two months later. Finally rideable. Three trips it took. They do not test ride a bike after working on it, really sad.

Very helpful good ideas on purchases great co$t.

Excellent service. :)

Wonderful customer service! Staff is very helpful and I did not feel pressured into buying something. Staff was also very knowledgable.

Friendly staff, quick service, fair prices.

Love this bike shop been going here for years. Very polite and helpful staff.

Great store with very helpful staff. Bought many bikes there and theyve always taken care of me.

Really nice helpful people. They stock quality products, too.

They were very helpful

I had many issues with my bike and Came in with lots of questions. Pete, who patiently helped get all my questions answered and even fixed on some parts on the spot. Recommendation: talk to Pete, bike expert!

Phil is great to work with! He defiantly knows what he is talking about and very helpful with any issues with the bikes!

The customer service here is exceptional compared to other shops.

The guy I talked too was very nice, definitely knew what he was talking about, gave me the prices upfront and were totally reasonable, great shop.

We had our eye on the Schwinn Tandem hanging in the window for weeks because we wanted to upgrade from our 1 speed 1970s Schwinn Twin. We stopped in on Friday.They were really nice. They moved a lot of bikes out of the way to get it down for us to test drive. We were excited about the 7 speeds after riding a bike with only 1. The bike was really nice, quite a step up from our old bike. We are used to pedaling really hard with our old bike so we made the chain come off twice while test riding. It went back on real easy and we still liked the new bike.We told the bike shop guys that we wanted the bike but the chain came off twice and asked if we were shifting it wrong. We told him we like to bike trail ride and have put on 1000 miles since August on our old twin and we couldn’t have the chain falling off on a trail some place. We asked what we could do to prevent the chain from coming off when we pedal hard. He said there were some upgrades that would help prevent this. However, he felt that this was not the bike for us and how we would use it. Then he wheeled out a used KHS 21 speed tandemania which looked new and was about $225 cheaper than the new tandem. We test rode that. Wow, what a difference. We decided to buy it.We asked for handlebars that sweep up as we don’t like to ride bent over and they happily changed them out for us. We also picked out and bought wire baskets, fenders, mirror, and rear tail-light which they installed with no labor charge. They had the bike ready for us that evening before they closed that night at 8pm. The bike looks great!We took it for a short 30 mile test ride Sunday and it worked great! We would recommend them to anyone looking for a good customer service.

Outstanding service. Great store.

I just went in yesterday to purchase a new bike. I know nothing about bikes and started looking around the store aimlessly to find something. An older man, Jim, approached and asked me if he could help me find something. I was mistakenly looking at cruisers, which he explained to me were probably not what I wanted. I began to tell him how I was going away to school and would need a bike to get around. Realizing that I was a poor college student, he proceeded to show me the cheaper used bikes outside. I had my eye on a purple Schwinn, and he went through the bikes that were there, telling me about the wheels, adjustments, and many other things Id never learned about. When I told him I liked the purple Schwinn, he let me take it for a test ride and sat outside with my purse as I rode off.When I got back, he proceeded to show me several interesting things I should know about the bike I wanted to buy. He showed me how extended my legs should be when Im riding, how to adjust my bike seat, and how the gears worked. I honestly think I wouldve paid to learn all of this information. We then went inside with the bike and he gave me a new bike seat ($23 value, and he gave it to me for free because it hurt my backside), adjusted the bike and tuned it up. I even saw him polishing off some little marks on the frame. While I was waiting for him, I picked out a small flashing light that I wanted to buy, and he proceeded to help me put it on.I have a small Corolla, which I brought to pick up the bike. I asked him if he thought it would fit, and he told me the bike I purchased had removable wheels. He proceeded to teach me the steps of wheel removal and let me do it several times to make sure I understood completely. He even walked outside with me to help me put it in my car. He was friendly, personable, and incredibly knowledgeable. What a great guy!When I first came into this shop, I was nervous about purchasing a new bike. I know its possible to get scammed by people who are just after your money, but that did NOT happen here. I was uncomfortable and out of my element, but Jim helped me in so many ways by teaching and guiding me through things Id need to know if I were going to own a bike. I later found out that Jim is actually the owner and has been selling bikes for 60+ years. My initial impression of him was that he didnt make a lot of eye contact and seemed a bit bored, but spending about an hour with him, listening him to talk about bikes passionately, I realized how wrong I was.This bike shop is well kept, peaceful, and has wonderful staff. If you go there, be ready to learn a lot and have a better overall day. This is by far the best business to which Ive ever been, and Id recommend it to anyone! THANK YOU, Allis Bike & Fitness, for being so accommodating and knowledgeable! Ill definitely be back!

I would most definitely go here. They want things done right, and thats what they do. My bike is like my car...serious buniness. Thankyou for your time.

The most friendly, courteous and knowledgeable staff.

Sells mostly higher-end bikes, but still a nice local shop.

Very friendly, helpful, and knowledgeable. Great local shop and Im happy to support them.

Knowledgeable and helpful. Fun people!

Excellent and friendly staff. The only bike shop I will ever go to!

Great customer service and friendly staff. No wonder they have been around forever.

Great bike store, friendly staff a great place to take your bike to get it worked on

I have been taking my bike in since I moved to West Allis, about five years now. Just spring tune-ups. The older men working there seem to get ruder and ruder every year. Im not sure why, or maybe because I am female, but they were extremely unfriendly this past time. The younger man was very nice, and he rang me up, smiled, made eye contact, and was very engaging. I got cold stares and what almost looked like a glare as the older man showed me my broken brake cable. Geez, sorry I crashed last summer.With Wheel and Sprocket right down the way at hwy 100...why return to be treated like that?!

They helped me find exactly the parts I was looking for, without being pushy. They even special ordered items for me.

Nice employees and help alot are honest.

These guys are Great,friendly and very helpful! I will go out my way to shop there.

Great staff and great service!

Very helpful!

Been there multiple times and every time they have been the nicest people when I didn’t have the right amount of money they paid the rest very good quality bikes going to get a new one in a week or too

Amazing service! They really go above and beyond.

Stop by to change a flat tire, was told to go to wheel and sprocket, mechanic was rude.