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Fastenere
60 Dale St, West Babylon, NY 11704, United States
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Fastenere
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Th
Review №1

I needed a very specific bolt for my outdoor project and couldnt find them. Fastenere had exactly what I needed, they arrived just in time, and my project went ahead and looks great. Thanks

Jo
Review №2

Very high quality components. Everything fit together flawlessly. I will be ordering more units.

Ch
Review №3

Had the screws that I wanted that I couldnt find anywhere in town. no shipping charge. everything worked out great.

Pa
Review №4

A GREAT website to buy screw, nut, bolts, etc. I am restoring my Corvette and doing projects around the house and often need new nuts, bolts, screws, etc. What makes this site so great is their Free Shipping. As long as I can wait a few days, I dont have to run to my local hardware store. Their website also breaks down every screw with their dimensions etc. I have tried other sites for fasteners but am now exclusively using this one.

Me
Review №5

Very fast shipping..fastenere is the only place I was able to find the exact pop rivets I needed

To
Review №6

Your products are great and on time! Thank you! Will be doing business with you again for sure!

Tr
Review №7

We have been purchasing hardware from Rob for several years and would not consider buying anywhere else. Rob is so easy to deal with and a lot of fun to talk to.If you need hardware and have questions, you will always get a real person on the phone at Fastenere. I highly recommend this company.

Do
Review №8

Excellent staff assistance re status of stock/availability & order expected delivery date. Order was promptly processed & shipped as discussed. Mail transit time was better than estimated. Pricing was very competitive!

Ri
Review №9

Very responsive company and the item I ordered I thought was fairly priced

Ro
Review №10

I searched every hardware store near me for stainless washer head screws without success.Fastenere had exactly what I needed and my order arrived within 4 days. Shopping there first would have saved me time. I was completely satisfied with my experience.Ron

Wa
Review №11

Easy to order; costs are clear, fast and convenient delivery.Ordered 1/4 dia., 1 long pop rivets; not easy to find in hardware stores. Received quickly and at a reasonable price.

Ch
Review №12

Great overall experience, I needed to get a job done quickly for a client and couldn’t get what I needed locally. The owner Rob helped me place my order quickly over the phone, and got it to me within 2 days. A real life saver, it’s good to know I can count on this company going forward.

Wa
Review №13

Its hard to find specific bolts and screws, especially TORX, but not at Fastenere! And delivery is fast a free. My go-to place for bolts/screws/nuts.

Jo
Review №14

With the costs for fasteners in the box stores skyrocketing, Fastenere is the logical choice for quality product and extremely fast shipping. Easy web interface to navigate the myriad of fasteners they carry. Will buy from them again and again ....

ma
Review №15

I was looking for an odd size screw that I couldn’t find anywhere. Found it here! I wish they came in smaller packs though. Only needed one and had to get fifty. I’m sure I’ll use them eventually. 👍🏼

To
Review №16

My normal online vendor was experiencing order issues and we needed a particular rivetlike right now, so I was a bit apprehensive about using Fastenere. That apprehension was totally unnecessary, as they filled my order in a timely fashion and at a competitive price. Ill be back!

Ma
Review №17

After painting we replaced the hinges in our house and the screws provided with the hinges were a slightly smaller a diameter than the previously installed screws and they wouldnt pull tight. So I needed 84 new screws. Stainless screws purchased piecemeal from a hardware store are prohibitly expensive.This is where Fasteners Inc. came to the rescue. They had a great price on a pack of 100 and they had a table showing the exact dimensions of the thread and head diameter which is very important for preventing the screw heads from interfering with the door hinge closing.

Ch
Review №18

Excellent website with great filter to zero in on hard to find fasteners. Ordered on Sunday, shipped on Monday regular shipping, with note that it would arrive in CA on Friday. It arrived on Wednesday. Will continue to use Fastenere for special fasteners.

ma
Review №19

Great company, great products, fast shipping!

Ro
Review №20

My review is kind of a split decision. The quality of the product(s) gets 5 stars. Nicely finished, buffed, and polished.However, for the fulfillment process: 2 stars. My order went into pending status on the first day. I called the number I was given to cancel, and left a voicemail with my order numbers and phone, because it would not arrive in time for my need. The order remained in pending for two more days.My voicemail/request was never acknowledged. Fastenere just ignored me and shipped. Nice product(s), but that isnt everything.So, 3 stars: Good products, as far as I my experience goes, but leave yourself more than a week of lead time to receive it. Also, in practical terms, dont count on being able to cancel your order.[EDIT] - I do appreciate the reply from Fastenere. Based on other reviews that indicate a spotty fulfilment process and responsivness, I think 3 stars is fair. Also, the availability of a telephone number can be confusing, since that is usually more immediate/urgent than email. If email is your exclusive medium for interacting with customers, it could be made more clear beforehand. Were all striving to improve; these are just a couple of suggestions.

Ma
Review №21

Received what I needed, as described, quickly shipped, at a fair price. Not an every day purchase, but this was really easy to achieve.

Ca
Review №22

Very fast service the right fasteners the first time . I will buy from Fastener again . Very reasonable price thanks for the great service

Ch
Review №23

Fast and easy nuts, bolts and such from your computer to your door. Thanks!

Ja
Review №24

I was amazed with how fast and easy the process of acquiring fastenere’s products. By far the best e-commerce hardware vendor on the market!

Ri
Review №25

Excellent source of bronze fastenings so necessary in many marine applications. Thanks!

St
Review №26

Super fast shipping and a quality product. I recommend Fasteners to everyone

Da
Review №27

Easy, efficient, effortless ordering of items with rapid delivery as promised. This is an excellent company.

Co
Review №28

Very good quality product. Delivery was timely and pleased with their overall service. Will be back.

To
Review №29

Great products,Great price. Super fast shipping.

Wa
Review №30

Very fast shipping, on my 2nd order I had to cancel the next day and luckily I ordered the day before afterBusiness hours and they promptly canceled my order and gave me my refund .

ji
Review №31

I needed fasteners to install my large shop door to its hinges. I tried to find something suitable on monster AZN which was nothing but frustrating. I did a search and came across Fasteneres site. Their search tool was very easy to use and directed me to just what I needed. Into the cart it all goes and a nice quick checkout. The order got processed and shipped quickly with notifications sent to me. Shipping was good and I got exactly what I needed. Believe me I bookmarked their site and will be using them before I ever think of going into AZN! Thanks folks!!

Ni
Review №32

We purchased bolts from fastenere to fix some of our gym equipment, and we were pleasantly surprised with their selection, customer service, and their seamless/fast shipping and handling!

Ma
Review №33

They had the 1 #9 round head screws no one else did! Fast service tood

Jo
Review №34

Great service, uotstanding customer service and large inventory of products

Ch
Review №35

These people ship FAST, excellent prices, fantastic inventory and free shipping!! Almost unbelievable! 😆

S
Review №36

Rob and staff have provided great service and pricing.

Ru
Review №37

Fast shipping and very good quality items.

ep
Review №38

Awesome experiences on both occasions...I discovered this company while searching for a couple of hard to find fasteners and both times they had the products in stock and considerably cheaper than the local Fastenal store..The local big box and hardware stores arent even in the same league so there is no point in comparing them when it comes to selection or price.These guys offer quality fasteners with no minimums, provide free fast shipping with no sales tax. Both times I ordered they provided me with a contact number and real customer service contact and urged follow up if there were problems..There have been none!!As someone who does alot of online ordering for hard to find items, finding a company these days that can do everything well and inexpensively is rare and much appreciated...Thanks

Ip
Review №39

Fast shipping and screws as described.

ch
Review №40

Prompt shipping and large selection of fasteners - my first choice for things like blind rivets and stainless steel screws

Ri
Review №41

Great price and service!

Cr
Review №42

Great service, fast delivery!

gs
Review №43

Right product at the right price.

Lu
Review №44

Professional, patient, and helpful staff. Great selection of items and fast shipping!

Mo
Review №45

Very fast delivery of items. High quality product.

1f
Review №46

This was the only place that had the #5 x1/4 inch sheet metal screws i needed . When i need other hardware i will check them first. the very fast free shipping was a plus . Thanks

De
Review №47

I placed an order on Mar 9th. The status never changed as Tracking indicated that it never left NY. I called on the 17th and was told that it would ship then. (Never a message telling me the status). I was told that it must have been back ordered. In the meantime, my truck sat out of commission waiting for the order. Wont use this company again.

Aa
Review №48

Placed an order for some fasteners and specified and paid extra for Priority Mail. But they shipped by UPS Ground instead. Im six days away by UPS Ground and it was going to make the shipment too late to be useful to me. And besides, I had paid extra for Priority Mail, during their checkout.I spotted their mistake the moment I got the ship confirmation email. I sent three messages over the next couple days before they finally answered. Rob apologized and said theyd send me a return ship label. I responded and asked if they would just recall the package via UPS instead, but they never answered.The day before delivery came and it was still on its way to me and I still had no return ship label. So I wrote again asking them to please just go ahead and send the ship label, too late to recall. No answer.Delivery day came and still no communication or action on their part. Fearing I was going to get stuck with return shipping, I refused the package.To their credit, when it got back to them 7 days later, they refunded pretty quickly. I really thought I was going to have to do a charge-back, considering the level of customer service I had been receiving.But the whole experience was just a bad one. I can forgive a mistake if a company takes responsibility and makes it right. Good customer service would have been to immediately contact UPS and recall their package and send a new package by Priority Mail instead, without even waiting for their package to get back. What I got instead was almost zero communication and precisely zero action on their part to do anything about their mistake. So I had to make sure I was present when UPS showed up, so that I could refuse the package. What a hassle this whole thing was. I wont use them again.By the way, I purchased the fasteners from a different company. They shipped Priority Mail the same day I ordered and I had my stuff two days later. The price worked out lower, too.

Ep
Review №49

Wonderful Company W/ A Big Heart. Unforgettable Customer Service, company helped me find the screws I needed at a super low price. They have lots rare and hard to find screws, nuts washers...

Ch
Review №50

Great price and the faseners came quickly and on-time. I have yet to use the faseners in my project (4 adirondack chairs).

Ca
Review №51

Great service and fast shipping. What more can you ask for?

Ma
Review №52

Horrible customer service - item description online was not correct, received wrong product, delayed my job, sent the product back, the refund was not processed for over a month until I called multiple times. On the top of that Rob at Fastenere refused to refund shipping. Be careful dealing with them.

Ma
Review №53

I ordered from them several times and each time I received the correct item(s) with fast shipping. I highly recommend Fastenere.

Mi
Review №54

Amazing customer service. Very friendly And helpful. I was in a rush and they help me with my order as quick as possible. Highy recommend!!!

Jo
Review №55

**THIS APP WONT LET ME POST ZERO STARS**The gentleman (lack of a better term) who’s name I wish I could remember on the phone was very short with me and unprofessional. I called today looking for a concrete fastener my contractor asked me to get for my deck, I didnt remember the name of the item and also explained I have a speech impediment that causes me to take a longer time to explain myself. After about 10 minutes between not being sure of the item and hard for me to explain (I can understand it happens often) but not an acceptable excuse, the “gentleman” told me to either “figure out what I need and call back” or “GO TO HOME DEPOT”! I would have accepted the offer of have the contractor call or come in and see if I recognize the item but service like this and the brush aside because I don’t know the technical term is not the way to treat any customer no matter what amount big or small they might be spending.John KesslerMineola NY

ce
Review №56

Great place, didnt even have to struggle, the staff knew exactly what I was looking for...amazing place!!

Ji
Review №57

I havent received anything from you.

Bo
Review №58

Great selection and awesome pricing

Ma
Review №59

Amazing staff... super helpful

Ri
Review №60

Great spot, cool people.

Mi
Review №61

Terrible customer service, rude and obnoxious

Mi
Review №62

Seller made things right.

Jo
Review №63

Awesome place

H
Review №64

Excellent

Wa
Review №65

I just had a great customer service experience withWith a online order. Your guy Robert is awesome. Took care of my issues extremely fast and even sent me pics of my order going out. This was all done in a matter of 10 minutes. I asked him for his supervisors email so I could drop him a good word and his response was just give us a google review. Awesome employee!ThanksWade……

Information
3 Photos
65 Comments
3.8 Rating
  • Address:60 Dale St, West Babylon, NY 11704, United States
  • Site:https://fastenere.com/
  • Phone:+1 516-565-6600
Categories
  • Fastener supplier
  • Screw supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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