I came in to have my 5 ear piercings taken out for an MRI. Frankie and Cass took them out free of charge for me. They were both very kind and personable. They wore gloves and used sanitized tools. I was impressed and would highly recommend them to anyone! Thanks again!

I got my first tattoo today with Dante. He is the sweetest, we talked all through out the process about different interesting topics and personal experiences in life, he kept telling me I’m doing great and he made me feel so so so much better in regards to the pain and my tolerance. He also was able to put the exact idea that I had in mind on paper and then in my tattoo. Very talented, professional and respectful guy.

I got my nose pierced here a year ago and they did great! It still looks awesome and I love it! And it was much cheaper than anyone else in the area! I recommended the place to my friends and they got two tattoos there! Both still look great

Love getting all of my piercings here!! they make sure to make you feel comfortable through the whole process. frankie the owner is the nicest and coolest guy I know :)

My daughter and I both went same day to get nose piercings. And although the piecer was very nice and funny. He put to small of a stud in and my daughters stud in her nose the jewel came off . Needless to say we both replaced them with different ones ourselves and it cost me 110.00 to have our noses done. And didnt even keep the studs.

The only reason Id come back to Des Moines would be for another piercing. Thats the only place here that doesnt make me feel so judged. Chill atmosphere, everyone was polite. When planning a overnight stay in Des Moines make sure you stop by there because the rest of the city will put you in a bad mood. I didnt know Frankie was the owner until I looked up the shop, hes pretty great. Make sure you go in and check him out. Youll be glad you did. ;)

Got my nose pierced with a hoop back in March which I know a lot of piercers don’t do because of the riskiness. My piercer gave me wonderful advice on how to clean it and take care of it, and let me know if I have any issues to come back and they will take care of it. 3 months later, it’s healing wonderfully. My ball fell out while sleeping, went back to get a new ball, it was a different piercer but he had no issue putting in a new ball in for me within a matter of minutes. Wonderful experience with both piercers. Thank you!!!

I had an awesome experience here!! It’s first come first serve though, so it’s not definitive you’ll be able to get one the day you go in, but I’m so glad I was able to get mine done the same day! It turned out awesome and they’re really friendly:) the environment is very chill and laid back, I really felt at home there, and that’s rare for me since I’m so awkward lol. I got Koi fish done on the back of my arm!

I’m pretty well covered. Both arms, hand, neck, and 6 face tattoos all before I walked in here.While my artist was an amazing dude personality wise, I couldn’t be anything but severely disappointed with the outcome of my tattoo. I went in to get another face tattoo above my eyebrow (just a word). The stencil that was put on was perfect, exactly how I wanted it. But the outcome of my tattoo was anything but that. It looks like he didn’t follow the stencil, the curvature of the tattoo somehow changed and it was left “floating” above the eyebrow line, meaning it looks out of place.As much as I wanna praise the guy for being cool, I don’t think you guys will ever see me again. Extremely disappointed with the tattoo I now have to wear on my face forever with.

This will definitely be my main spot for piercings. I have gotten 2 piercings at 2 different times and the times I have gotten them the workers are very welcoming and friendly. They make sure you are comfortable and the workers are very patient with their customers. The jewelry is High quality too. My skin is very sensitive and I can take the jewelry. If I could give more stars I would. I definitely recommend this place!!

Horrible service and very very rude. We came in and told them what we wanted and the man told us to come back in 40 mins. We came back 35 mins later then sat there and waited for another 15 mins. The piercer then helped another person who came in after us & then asked us to leave and go to his other shop. Was super rude about it. Will not ever return and will also not be going to his other shop (Clover Piercing)

The best tattoo experience I’ve had. We started with the outline of a bigger piece and I couldn’t be happier. Jeremy does great job at explaining everything and making you feel comfortable. Can’t wait to finish up!

I’ve had piercings done twice here and have had good experiences. Staff were kind and explained everything and were very helpful. Good prices as well. Will return and recommend to friends.

I was extremely satisfied with the outcome of my tattoo, I 100% recommend this place

Wow. They stabbed me, they took my money, and didnt apologize. Was a nice feeling though! Thanks. ❤️

I’ve been going to Union Station for my piercings for several years. I’ve gotten everything from lobe and cartilage piercings as well as my nape, sternum and wrist dermals. Anthony is the absolute best. He’s very professional and makes it an easy process every time.

Took my grandma in for piercings and they were so kind!

Got my nose pierced by Anthony and he was extremely professional and friendly which helped me feel comfortable!! He talked me through all of my options and worked with me to choose the best placement and jewelry for me:)

Dante is a very good and smart artist. He has such a free spirit and his work is excellent. I got a tattoo behind my ear which is a tough spot but I barely feel anything. He did a really good job!. He communicates with his client in a friendly and professional manner. Also the shop is clean and have a calm atmosphere.

Awesome job and great artists 🎨👏🙌 I would highly recommend this place 👌and we got in on a walk in ...

Dante did an amazing job! Will definitely return for more work in the future!

Fantastic! Know their stuff. Relaxed environment.

Great artists, great atmosphere. Wish I could give more than 5 stars.

They made us feel like we were at home around our people... felt like family...

They were friendly and we were able to get a piercing. Very good!!!

The service was wonderful. Made me feel way more comfortable and are very interactive with the customers. I was done pretty quickly too. They made it a great experience! I would highly recommend to anyone!

I came in with my friend so she could get her belly button pierced. It was a great experience and they made us feel very welcome and comfortable. The guy was super funny and i will definitely be coming back soon!!

Kasper is the coolest dude and his art is fantastic. His work speaks for itself so go check it out!

I ran into them tonight with an emergency because my week old tragus piercing had fallen out and I needed a new screw. I didn’t even get the original piercing with these guys and they replaced it free of charge, quickly, and professionally. I couldn’t thank them enough. Highly recommend.

They did 2 belly buttons and an eye brow piercing in less than a half an hour! Quick, Clean, Professional, Welcoming and Very Patient when needed lol!

Nick Is the best when it comes to tattoos. He is worth the wait.

Got my check piercing removed. It was an experience but the customer service is always good....

Great experience for my first tattoo. Rob did an amazing job working from an image I emailed. Everybody was friendly. Took about a half hour. They explained all the followup care instructions. After it was over, there was virtually zero pain. Maybe a mild scratchy feeling. No bleeding after removing the plastic wrap. The next morning, most of the redness was gone. I will absolutely go back for the next one.

Got my tattoo here from a walk in, good prices and great tattoos!

Never had an issue here until now. Got some of my piercings and a tattoos done here, I had called the other day about getting ears sized up and asked how late are you guys open(because of Covid going on) and he kept saying well how can I help so I asked again 3x how late and he kept repeating well okay how can I help, like really? Kinda rude I thought

I never remember his name but the piercer has done 3 different piercings on me. He makes me feel comfortable and I recommend him 100%

Was able to walk in and get a tattoo. Great work!

Jeremy is one of the best tattoo artists I know. He’s done all of my tattoos from the very beginning. He’s very friendly and knowledgeable. He’s trustworthy and will tell you straight up if need be. He’s the only one I’ve gone to and will continue to go to. I highly recommend him. Thanks for everything you’ve done.

My wife had her first tat for her 50th they were great

I had a tattoo done by the owner, Ill be blunt if the owner was a 4 year old girl, then I got a great tattoo. If not well even with the picture I gave him and exact details he did a really poor job. first the lines are all squiggly nothing is symmetrical, and the shading. I would not recommend them to anyone the worst $250 ever spent and almost 3 hours of chair time, he should hire a bunch of toddlers and tell the have at it. I even saw the bad reviews but thought the other person maybe was out to give them a bad rap. Nope he was RIGHT. I gave them a chance I wish I never.

I have several tattoos from different establishments, but I chose to get my most recent one at Union Station. I stopped in yesterday for a quote and Jeremy was able to get me in right away. I could not be happier with the end result and I will definitely be back soon to work on a half sleeve.

I went in looking to get a memorial tattoo for my little sister that passed away in 2017. Frankie got me in right away and he did an amazing job. He asked me to come back after it heals in case it needs touched up and I have up to a year to get it touched up. Amazing work and amazing customer service!!

Honestly some of the chillest guys I have ever met. The parlor is clean and stylish, and coming in at around 8:45pm as a walk-in only saw me waiting about an hour for service (there were 2 people in front of me). This was my first tattoo and my artist made certain to explain every step as well as work carefully with me on the design and placement on my body. My tattoo was on the ribs which a quick Google Search says is one of the most painful spots, but, due to what Im assuming is the skill of my artist, I barely felt anything and what I did feel ended up being ticklish, not painful. From what I understand, the pricing was beyond reasonable and I was given the estimate in advance so I knew what I was signing up for. I am incredibly pleased with the results and it looks exactly how I imagined in my head. Would reccomend, 10/10!

BEST customer service and work around! Im from Kansas City and I called to schedule an appointment for my mom and I on our family vacation in July of 2017. Rob was accommodating and booked the appointment. This was my very first tattoo and I was so nervous. On the day of, he walked us through the process and was super quick-like seriously quick! I was so impressed I went back today to get my second tattoo and it ended up being with Caito! She was fantastic! Gave me her honest opinion about where I wanted my tattoo, was extremely patient with our whole group, and was personable! My sister also got her ears pierced by Anthony and he was quick and friendly as well. I highly recommend Union Station West for tattoos and piercings!

Clean and sanitary, takes good care of their customers.

I have two of my four tattoos done here. They are amazing! They always make sure that it’s placed best for your body and how you want it. It’s super clean, they’ve showed me that it’s a sterile and clean needle. Love this place.

Got sent here for my Friday the 13th tattoo since the shop I went to told me to come in and when I got there I was told they were too full. But it turned out to be an amazing recommendation! I love my tattoo and Im looking forward to going back for more! Thank you guys!

I have gotten 2 tattoos here from the artist Twiggy, he is awesome! Very friendly, and made me feel very comfortable. On top of this, he is extremely talented and gives you exactly what you want. Also, the shop is very clean and has a great atmosphere. Its everything you want in a tattoo parlor. Overall, every time I have came, I received awesome service and results. I highly recommend!

Great job! Daughter had her ears pierced here. Friendly staff.

Went in today as a walk in, the tattoo I wanted wouldnt fit but rob sat there and offered suggestions and took the time to make sure i had something i liked. He was very professional, clean, and did everything in a very very reasonable amount of time. I keep looking at it and loving it more and more. This is the second time i have gone here and i will be going back!!! I highly suggest nick or rob both of them were fantastic!!! Ignore any bad reviews they have gone above and beyond, maybe the bad reviews were due to the customers attitude about things or think they are better artists themselves i cant think of a single problem i had with them.

I walked in with my cousin after an emotional day and we got quick matching tattoos. The artist was kind, friendly, and funny. Our tattoos look great and I could not be more thankful.

Amazing talent. I would recommend Nick as a tattoo artist to anyone looking to get some great work done! He is very open to listening to what it is YOU are looking for, instead of pressuring you into what he wants to do. He gives great suggestions if you are unsure of size, placement, looks colors, ect. and is very open minded. Only place in town to get piercings! Great environment, clean, easy to work with and just an all around great place!! I would give them 10 stars if I could

I just got my first tattoo here with Greg. I was nervous going into it but he was polite and professional and made me feel comfortable. We were able to walk in on a weekday around 2 PM with no wait. The atmosphere was relaxed and everyone I talked to was nice. My choice wasnt judged at all and Greg gave me exactly what I wanted, and was super patient while working with me on size and placement. The shop was clean and he talked me through everything. The pricing was fair. My tattoo looks amazing and Im so happy with it!

My 16 year old daughter got her cartilage pierced here. She was really nervous but the staff made her feel more at ease. I was very impressed. Would recommend to anyone.

One of the better experiences Ive had with a piercing place! I came in for a daith piercing and had a migraine that day to top it all off. Anthony helped me - He was super kind and gentle. I was impressed by how clean everything was and Anthony definitely took his time. Warned me and everything. Very well worth it. I love how relaxed the atmosphere was as well. I didnt feel pressured and everyone was fantastic. Thanks, Union Station! Ill definitely be back to you guys in the future!

I loved my experience here. My two friends and I came here so I could get my 2nd tattoo. I dont remember the name of the guy who gave me my tattoo, but he was very friendly and funny. Another tattoo artist who was there was great too! He talked to us a lot. My experience here was pretty great 👍🏻👍🏻👍🏻👍🏻👍🏻

Was patient with my indecisiveness and helped me figure out what piercing suited me better!

I honestly would rate this a -1. I came here on Saturday for my birthday. I specifically asked for a forward helix piercing with a labret. I was mislead into getting a gem (nostril type) today it fell out!. I would not recommend this piercing shop I was never educated how to place the jewelry back in. Ill stick with Lucky Gals from now on. Thanks Union Station for the amazing experience on my birthday! Seriously, who puts an 18g in ear cartilage?! FYI I was never idd

Jeremy is awesome artist and and awesome guy will definitely be back for more

My wife and I got our first tattoos here back in February when our daughter was in the hospital. Great conversations and a great rate. We recommend this shop to any of our friends asking for their first tattoo and will be going back when we get more.

Frankie was awesome! Got my nose pierced here about a year ago and knocked it out while drunk. Couldnt get my ring back in by myself so I came back in for help. He helped me for free, which was unexpected but AWESOME!

Really clean and well kept place. Anthony did some lip piercings for me. He did an amazing job they look perfect! Will definitely recommend to others and come back.

I went there and got a dermal piercing on my face tonight. They were friendly on the phone. They were extremely friendly in person and very informative about the piercing. Answered all my questions. Not too expensive. A great experience overall. I would definitely recommend them and I would go back to Anthony for future piercings.

I called to set up an appointment. They were very friendly and set me up as soon as possible. Great reasonable prices and friendly staff! Also, Twiggy has amazing line work. Definitely would recommend this shop!

I got my first tattoo here & ngl I’m glad I chose this place. Super clean place. Frankie’s super funny & easy going. Not one complaint.

I got my nose pierced here and they did it quickly and well. I also got my first tattoo here, Rob made me feel very comfortable and did a quick and efficient job! I got two other piercings here and they were so calm and cool about all of my piercings and tattoos. I will continue to go here for more piercings and tattoos! I love the environment!

I love this place guys! Ive got 7 piercing all in day and its not hurt a lots.The peircing man very friendly, sociable and he got 20 years experience in this works. He always encourage me until Ive got piercing. I want to get more pierced by him, he really excellent.And the special thing you dont need to request an appoinment before you come, you just come when you ready!

I have gone here for all of my tattoos Nick Zeman is a tattoo wizard

Super friendly staff. Really takes care of their customers. Any issues they fix it. Love love love them!!!

Love this place. Never heard of it until last night. Theyre open late enough I could get a piercing after I got off work. Anthony made the experience incredible. My septum didnt hurt at all and I love the way it looks. Will definitely be coming here for future piercings and tattoos.

Let me first off say that the artist who goes by Kasper is great. Now- three of us went in for the same tattoo. Kasper did two of us and they turned out great. Our other friend was done by a different artist, can’t remember his name, don’t even think he introduced himself, but he has a huge goat tattoo on his lower stomach and long grey hair. Did horrible line work, honestly did a horrible tattoo on her. When I called and told them the situation, I asked if she had any chance of getting any part of her money back since this tattoo is actually terrible. They said “we received a service and no refund is possible.”It’s truly unfortunate customer service- botched a tattoo and won’t even try to reconcile it. Be careful going in.

Daughter got nose pierced here she was in and out fast

Anthony did a wonderful job piercing my daughters ears! Great little shop with a ton of color!

Nick has done multiple tattoos for me, including one on my head and in multiple styles, and every time I go in I feel welcome and he does an amazing job! Such great detail and always makes great conversation. He also did a portrait on my boyfriend that turned out amazing!

Kasper is amazing he does great work the place it’s self is amazing good atmosphere very relaxed would recommended

Got my first tattoo here and it was a great experience. They have very competitive pricing but still great quality! Will definitely look at going back for future tattoos!

TWIGGY has INCREDIBLE line work!!! I am very pleased with his work. Super stoked to unwrap my foot. The beautiful artwork has me already thinking about what i want him to tattoo next!!!

Got a nose piercing done here. Good service and I liked that they’re open on Sundays. Nose piercing fell out and I went in and they redid it. It fell out again, but I’m not from the area so it’s closing up now.

Today I went to get my nose pierced and I had a great experience. Izzy was extremely professional and he made sure I was comfortable and that I knew everything to do when the piercing was taking place. After the piercing he gave me the run down on how to clean it, when to clean it, and what to clean it with, how long I need to keep the stud in and when I can change it. During the process he helped me stay calm and made sure I was good afterwards. $45 seemed like a lot, especially to not include the aftercare, but this included the fee and the jewelry, whereas other shops may charge for the aftercare and fee, but not the jewelry. The atmosphere was nice and they thanked us for coming and wished us a new year. I truly recommend USW.

Love getting my piercings done here. They are nice and they have patience. Cant wait till I have money to go back.

Helpful with suggestions. Fair prices. Great work.

Wonderful people willing to work with you to make what you want happen. Special thanks for fixing a spelling mistake without calling it out. Bring cash because the card machine has no tip line and they more than deserve gratuity.

Came here for my last tattoo. I like each artist has their own unique style. Very friendly, welcoming shop!

Had my very first tattoo with Nick. Simple and quick. Nicks line work really exceeded my expectations and he was also so comforting as it was my first time.Will definitely come back to see Nick!

The guy that was super nice super funny very clean place he told me the aftercare stuff and gave me a printout

Very great experience! My first tattoo and I was a little nervous but they walked me through the whole process. Twiggy did a great job

Ive gotten 3 piercings there and I didnt even realize that I was done until they told me. Gentle hands with tats and piercings nothing can beat that!

Twiggy does amazing work! Crisp clean lines! The shop is clean, great location, and the staff is excellent. Great hours and rates.

Friendly and very talented staff. I have had two piercings done here, both healed well. I have also accompanied friends for tattoos, both of which were extremely well done.

I called everywhere in Des Moines. They answered all my questions and very polite and professional. I went in and Anthony was my piercer he was great. I had both daith pierced. Very very happy. They were very friendly. Very clean. Great atmosphere. Everyone in there was wonderful. Will go back when I decide what piercing and tattoo I want next. Thank you again!

I just got a tattoo done there and its amazing! Very clean, and they are so nice. Highly recommend!

I got my nose peirced here and the diamond kept falling off i went one time to get a new pericing for it! So in total that was 2 piercings! The 2nd time i went to expo they said that the peircing was short and didnt give my nose any room to swell or give me any room to clean it! This only gets two stars because of the atmosphere and staff there but i would seriously suggest going to expo.

I recently got my lobes pierced here, and while one ear looked great, I experienced severe pain in my other. I took out the earring to clean it, and noticed that when he had pierced my ear, he went in with the needle in an upward motion. So I had to go and get it repierced at a different shop (pink elephant). The lady at pink elephant informed me that my previous hole was almost a half inch above where it should have been. Causing a lot of swelling and pain. I recommend going to pink elephant for piercings. However if you are content on going to Union Station, make sure you tell the artist to do it slowly, and make it straight back.

Got my tongue pierced here! Did it perfectly will return for more piercings in the future.

Just went in and got my tounge repierced. It went fast. Price was good. I have nothing but good things to say about my experience.

Went in and asked some questions about a tattoo I was getting. Staff were inattentive didnt seem very friendly. They didnt even seem like they were interested in giving a tattoo. First impression of them and the parlor didnt want me to return. Wish they had been friendlier.

Rob is very friendly. Forward and professional. Keeps it simple. Fair price for a job well done. (Tattoo)

Twiggy did an awesome job on my tattoo. Couldnt be any happier with the results i got from him. Cant wait to go get another one

Jeremy is great, very personable and does an amazing job.

They r way cool freaken ppl! Def know their stuff(= great prices n awesome artist! Cant wait to get more work done(=