We went in just looking and worked with Dan. What a great experience. Before I knew what was happening he had me looking at a 2021 trike. Next thing I knew it was ours. Thank you very much for such a great experience.
Great place to buy clothes. Not so great for service. Combined age of service department staff looks to be about 60. Polite enough, but recieved different info from different staff members that changed by the hour at some points. Do yourself a favor. Buy a service manual and if you need to, buy your parts here. Id recommend online for parts though. Markup for the chinese parts these guys sell is pretty brutal.
The guys on the floor were very helpful, getting me connected with someone in the service dept. They even walked me over!!!The service dept was very efficient, and the time I did wait an employee carried on some small talk. Helping me forget about my 10 min wait... I can there is a lot family core values, cause thats how I felt, like family!! Thanks H-D
Gordy was GREAT with his knowledge on bikes and he was friendly! Also I purchased a new riding jacket, got home (which is 3 hours away) and found the security tag had not been removed by the cashier. Called to make a complaint this morning and was brushed off. Ill be taking my business to a different dealership from now on!
Great store. I wouldnt expect anything less from a Harley dealer. And they are there to meet your needs.
Can you guys order some more T-shirts? I’ve driven in from Hawley three times now. It’s like all medium or 5XL. 😭😭😭
Had a great experience with Madie, Ross, Dan, and Katelyn and the rest of the crew, these guys all went above and beyond to get me a bike I love, Madie is a excellent salesperson that heard everything I wanted and delivered, highly recommend this place and crew. Thank you guys
Gordy was great, he took the time to listen about what I was looking for, and what I wanted.The other staff was friendly as well, took care of a minor issue quickly as well
Didnt buy anything this trip but Ross walked through bikes with my friend, really went above and beyond to fight any Harley stigma there may be. Just for the interaction with him will have us coming back.
Great dealership with an amazing staff. They make the process very easy.
Great atmosphere. Friendly service and knowledgeable employees. You will love the experience.
I love Harley Davidsons products and clothing, they are very well made.
We wandered around the sales floor for about 5min before being greeted. There appeared to be close to a dozen people working various positions. A few talked to each other.There was one other patron.Approached immediately by the motorclothes associates and checked in with periodically and politely.Same person who initially greeted us thanked us on departure.We did not make any purchases. The clothing department was sparse and the new bike my husband was looking for wasnt on the floor. We will try another store, probably Jamestown.
Stopped in for oil change, walked all over the store, not one employee waited on me, drank a cup of coffee and left, worst harley dealer Ive ever been to, service just sucked, reading the reviews reading the reviews,
The staff was very friendly and helpful
Very friendly staff and very welcoming environment. I would recommend this place to people whos looking to get bike or just looking for more information. I highly recommend you to talk with their salesman Dan Wavra.
Great group of people was treated very well very professional will recommend to every oneThank you
I felt like Dan really got to know me. He never gave up on me either, kept in constant contact and the sales process was phenomenal from Summer helping outfit me, Dan in sales, accessories and service. It was an awesome feeling to be part of this process. Now the snow can melt!!
Always treated with respect.You get back what you give.
It was a beautiful store we bought a bunch of Harley gear everybody was great
Great customer service, service department had what I needed on hand.
Awesome and great staff to work with. In and out in an hour with a great bike.
Great group working there. Always willing to do what needs to be done to get what you want.
Amazing experience. Very helpful staff. Only gave 5 stars because 6 wasnt available. I will be a return customer for service and future bike purchases.
Great people to work with
Excellent store and staff - nothing but good things to say about them. Easy to talk to, take the time to make sure you are comfortable and understand. Had a great time there, not sure why I havent been there until now - must be a big secret everyone is keeping.
Wonderful salesman. Found the info needed, and the bike we were interested in. No push but made a sale.
It was a smooth and great experience. The process really couldnt have been made any easier. Staff was very friendly and helpful. I had to come in to sign the paperwork and complete the sale during my lunch break and they were very accommodating. I would recommend Harley to anyone!
Not very much womens clothing in larger sizes
Bought mu 2010 from these guys and the service was amazing
Great store. Friendly and helpful staff. Nice variety of products. Awesome quality products!
Ive never been disappointed with the service Ive received here. Theyve always treated me with respect and have been very accommodating. And they arent critical of me when my ignorance shows!
Everyone from Sales to Service met my needs. I would and will recommend them to anyone who is looking for a new bike.
Really great experience! Friendly staff, clean store and good selection of HD merchandise.
Absolutely fantastic people with excellent customer service!!!
Gordon is the man!! Great experience highly recommended!!!
VERY NICE FLOOR LAY OUT GREAT ITEMS ON SALES FLOOR VERY FRIENDLY FOLKS
Good selection of Harley-Davidson products
Amazing team, awesome buying experience. Im now the VERY happy owner of an awesome 2016 Heritage Softail Classic!
Gordy, breadon and the team we’re very helpful. Very honest and really got to know us and our needs. Gordy fit us to several bikes and breadon helped us choose the right one. Overall an amazing experience.
Really nice folks!
Was greeted and treated very well like family almost. Everyone was very knowledgeable and if they didnt know the answer someone else there did.
I have dealt with HD of Fargo and Adrian for over 10 years. Always had good coordination and communication, as I live out of state over 4 hours from dealership. Knowledgeable and skilled mechanics able to answer any questions, making sure customer is satisfied. Very helpful with performance and parts on mid 2000 twin cams. Well worth the distance and time for my fair dealings
Went there before leaving town.didnT have no hat pins.so manager I believe went in office pulled his off board gave it to me..WAS AWESOME
Dan (mowhawk) and Dan (beard) were super awesome! Thanks guys!
Love going here. They are always friendly and make you feel like family.
They did a great job in a very timely manner. I am very impressed and will continue taking my business to them.
Many events for kids and ladies. LEGO build a few weeks ago was wonderful. Organized. Great certified Harley merch. Bikes are beautiful! Always helpful customer service.
Great people, lots of bikes
Friendly staff as I was from out of town
Great staff. Super friendly and Knowledgeable.
Great people
Got our traveling chip
My Fiance bought his first motorcycle there and the staff was all extremely knowledgeable and helpful. Since then we have been in there many times to just see what the new models are and they are always low pressure and very informative. They have remembered my fiances name every time he has walked in since then. Great service and awesome motorcycles!
Great service and dealership. Helped me with my problem on my motorcycle and got me out the door. Thank you for the great service and hospitality. However your Dealership tab on your Harley GPS will not get you there. Call for the address and load it manually.
Staff were very friendly
Comfortable atmosphere great staff easy place to kill a couple dollars
I didn’t get to ride the bike when you first buy it. And if I did I wouldn’t buy it. And I only rode it once. If they were honest people. They would have gave me better deal.
Salesmen are great. Brandon Wolf has no problem lying face to face to you. Anything toake the sale and leave you hanging. I will not be buying anything there again . Alexandria and Jamestown are not that far away
Simply put its Harley Davidson people come on. If you love HD this is the place for you. Very knowledgeable Staff, lots of Inventory and their Cycle showroom is set up very nice and very inviting. Went on our Family Outing here to celebrate my Hubbys Birthday.
Staff is wonderfull, they make you feel at home. I have bought several motorcycles from Gordie and will continue to shop here.
Heading home from sturgis bike had an issue stopped in and service team jumped right on bike and swapped sensor and checked it out very quickly. Whole staff was awesome thank you so much for all your help
I am very pleased with HD of Fargo. I purchased a new 2017 Street Glide from Brian and I was happy with the price and how Brian handled the sale. I had a recall on the clutch and we set up a time and everything was handled excellent and timely.I live 75 miles away and they work with you on service appointments. I would buy from HD of Fargo again.
Yo its a dealership. Its not great. Its not terrible. Also where else you gonna buy new harleys? I like older ones, but to each their own
Rode into town on my way home from Arctic Circle, needed fluids changed, Chris, the service manager, took my bike right in and had me going in about an hour. Really good service, and nice show room with good selection of parts and clothing. Would highly recommend this shop!
I have my reasons
Honestly i will NOT be giving Fargo HD another chance for my business. Very rude, acted as though we were bothering, when asked some questions. I now gladly drive 2 hrs to give my business
Love that place
Fargo Harley-Davidson is the Bomb! Tried twice to buy at Stutsman in Jamestown. Did not even bother to call us when bike was in. Bought Fargo. Made mistake again of trying this weekend. Nobody responded to our inquiry, until hours later. Did not even answer our question. Harley-Davidson of Fargo has our lifetime business.
I purchased my first Harley here through Brian. He was very informative & not pushy. Anytime I have questions or need any help for my bike the boys @ Harley are always there for me. I would strongly suggest going here as its always been a positive experience.2013 Dyna Wide Glide
The owners and staff at HDF are awesome, very friendly and helpful. They have great events almost every weekend to get all us riders in. Ill be buying more bikes from them.
Always good for free food and donations ar ed encouraged for the Childrens Miracle Network.
They have always treated me fair and honest. I wont take my bike anywhere else to get service work done. Great people.
Being a older single woman going into a motorcycle dealership is intimidating the way it is. H-D of Fargo made me feel comfortable asking questions and answering them. Brian was my salesman and he helped me pick the bike that fit me and what I wanted in a bike. Brian and Ben helped me accessorize it with what I wanted without being pushy. I went in on a very busy Saturday and they were very patient and I never felt ignored. The girls were very nice and very helpful in the apparel dept. also.
Great place with awesome staff!
Ive bought 3 bikes from them. Brandon Brian and Mike did their best to get me them.
They made Buying My First Harley Davidson An Experience to Remember. Staff was Wonderful!!
The sales guy Brian was upbeat and very helpful. The parts department is quick. Everyone just seems to want you to have a great experience.
Easy to get to, excellent customer service. Was being helped and while I was waiting for the guy to get my parts.. was asked 4 more times if I needed help. Great place
Excellent Service & Buying Experience
I ordered and paid for a set of American Elite tires for my Road King which I put on my credit card. I brought my bike in on the scheduled service.service writer calls me and says they have Dunlops instead a cheaper tire. I told him to put on what I ordered and had to wait 2 weeks forbottom line they put the Dunlops on and hid the difference in cost on the work order! I told him he should have credited the difference to my credit card! After spending $1,117.54 not even a THANK YOU!last time I bring my bike there for service!PS his response was if i wanted the Elites to buy them. I said I dont need to spend another $618.00 for a set of tires!!! He said people do it all the time.what a joke
Recently relocated to this new spot and nice, new building. Have plenty of bikes and H-D gear in stock. Host frequent events and entertainment. Take it easy on the frontage road that leads to it as it is new, but extremely bumpy and uneven. They dont rent out bikes here
Bought my first Harley at age 49 and should have bought one along time ago. Great experience with all the staff at Fargo Harley Davidson. From sales, finance, parts, apparels to service Fargo Harley Davidson really exceeded my expectations! Thank You Fargo Harley Davidson!
I gave fargo Harley a second chance. After hearing many good things. Top notch service and staff they now have!!! Not to mention some great events as well that they have put on. Keep up the good work!!!!
Employees were friendly but not very helpful. Looking to buy my first motorcycle and I learned very little from the employees I talked to. Mostly tried pushing financing on me to purchase any bike, but did very little to help me find THE bike I would like to own for the foreseeable future. Will, and have been shopping elsewhere.
Has great events to get the community together. Has what my hubby needs for his Harley addiction! lol
Very friendly staff.
Dan and Brandon were awesome. Thanks guys
I paid just about $19,000 for my FIRST Harley-Davidson motorcycle from the Harley dealership in Fargo, ND. I spent a lot of money to have them install accessories to my bike. I notice the license plate bracket they installed wasnt installed properly. I had the dealership in Mandan, ND fix it (which they did for free). One of the things I had the Fargo dealership do was lower the back fender by changing the sock. They of course said they could do it (b/c they get more money from me), but forgot to mention how much it would change the ride. There is absolutely no give on the back shock. Its like Im riding on a solid frame. I didnt realize this was wrong until I took it to the Mandan dealership. I asked them what I could do to make my bike ride better. They told me they could just adjust the shock. I call the Fargo dealership and told them there is absolutely no give on the back shock and that they didnt adjust the shock properly. Theperson I spoke to gave me a little attitude when I told him I shouldnt have to pay for the mistake that you guys made. He told me I could bring the bike to Fargo, so he could look at it. He wouldnt guarantee to fix it for free, so why make the trip to Fargo from Bismarck. No one wants to ride a motorcycle when you feel every bump going only 15 mph. I feel like ALL the employees are your best friend when youre in the process of buying a motorcycle and after you buy it.....well youre just not #1 anymore. I will never give the the dealership in Fargo, ND a dime of my money again!!
Great employees ready to take care of anything you need. walk in and enjoy yourself!!
Great service, and friendly staff who are very helpful.
Very nice dealership! Friendly staff, observant techs, and reasonable rates.