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Mavis Discount Tire
328 Hempstead Turnpike, West Hempstead, NY 11552, United States
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Mavis Discount Tire
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Si
Review №1

I went to this Mavis location and Bradley took good care of me his service and knowledge of the company products and services offered are excellent I have no complaints the staff took good care of me as well I brought my truck there because it had engine problems and they listened to my concerns and assisted me right away I was in and out I got the advice I needed in order to repair my vehicle ó wish they could fixed it but it was a big job they couldnt do it there but they are very friendly and up front with everything there the waiting room was clean and had a nice little tv in it Id highly recommend this place to anyone who needs services done to there vehicle

Iv
Review №2

The employees were very nice and hospitable to us while we wait. Fast workers and accommodating.The waiting for delivery of tires was 4 hours unacceptable.Nevertheless, the service was excellent!

Ke
Review №3

I visited Mavis auto discount on October 27, 2021. Anil the manager was efficient, kind and helpful. I appreciated his honesty and attention to detail. I was fortunate enough to have him assist me as the side wall of my tire was damaged in only six months of wear. Anil was able to rectify the situation and avoided a lawsuit for Mavis. I am now thoroughly satisfied with the service. I will be coming back. Only because of Anil..

Ad
Review №4

Went here great service. Anil was very helpful did all the work very quick. Great job with everything. I suggest this place to everyone. Definitely should come here.

Do
Review №5

This is my second time coming to this location. The first time I came was for a loose front splash shield that was dragging as I drove. Frank was great about helping us, keeping us informed about the process, and getting us out quickly. Our splash shield became loose again and they were able to fit us in again in the late afternoon. Anil helped us out the second time and provided quality service to tighten everything. Will be coming again to this location for future needs. Had 2 positive experiences here.

Al
Review №6

I’ve been dealing with the same tire issue for a few weeks and no one could seem to figure out the problem. I insisted that there was a slow leak. The wonderful men at Mavis west Hempstead were patient and were able to find a tiny leak and repair it and I didn’t need a new tire! It was such a great experience. I will continue to go for my tire needs.

Ru
Review №7

Fantastic customer service.Great laborNo hidden cost.Honest and refreshing when dealing with car repair work.Received a confirmation call this morning for my online schedule appointment. Once I arrived they checked for my replacement tire and told me the expected time for the work to be completed.Highly recommend!

Ro
Review №8

The manager was professional and the service was quick and I’m satisfied with the result and advise.

De
Review №9

Bradley’s customer service was excellent & top tier. My only complaint is that the waiting time took a little too long to change 1 tire & a wheel alignment. Overall good service.

Va
Review №10

I had a five star experience at the Mavis in West Hempstead. I was greeted by Anil with his beautiful smile and handsome face. He was professional, polite and knowledgeable. All of my questions wereanswered. I recommend this location toevery one.

Iv
Review №11

Courteous service, the manager Jose kept me updated to services done on my car . Very satisfied will return to complete suggested additional service.

Da
Review №12

Went to get new tires from Mavis Discount tires in West Hempstead. The customer service was amazing, the team their gave me a great price for four brand new tires. The service was not long, they really took care of my needs also gave great advice for future visits. Overall, I would recommend any one who lives in Hempstead to visit this tire shop, because I will do business with them again.

Ce
Review №13

Good afternoonThe service was great. I was in and out in less than 30 minutes.Very good service here.

Ce
Review №14

A tear had formed in my tire and I came in looking for advice. The workers here were super friendly and had a good sense of humor. They even answered all the questions I had and helped me understand how they come the decisions they make. I changed 3 tires and replaced my wipers for a fair price. I’ll definitely return for future services.

Ka
Review №15

I had a wonderful experience today. Leon was extremely accommodating and patient. My service was completed expeditiously, this is my new favorite Mavis!

ke
Review №16

The employees there excellent customer service. The gentleman behind the desk Leon communicate with a customers and works with you to solve the issue you might have..

Ta
Review №17

One thing I must say about this mavis location is the excellent customer service they always give each time I am there. Not only do the employees take their time to inspect my car, listen to my concerns but they also explain what fixes/changes need to be done to my car (when needed). Customer service guareented & their prices are fair. I would 100% recommend this location, Ive been coming here for the past 3 years. its always a good experience coming here, I never feel like I get ripped off. thanks again!

ya
Review №18

Anil an lee great customer service. Great guys. I will definitely take my car back.

Ha
Review №19

Ive been here a few times now and every time is just as good as the last! Everyone is helpful and they are very fair on their prices. They answered every single question I had and took the time to explain it to me.

Ni
Review №20

As a new driver I would highly recommend this place.I asked questions to Chris and his staff and they were willing to answer all of them and did everything I asked for at a promptly matter with a reasonable price. Everyone there was so helpful and they guided me in the right direction for what I needed or will need in the future. The staff works as a team and are friendly and professional. Definitely a great place to start if you are new!

Do
Review №21

Anil is the best there is. Customer service was great.

Er
Review №22

Had a slow leaking tire so I took it over to the nearest tire shop. I was nervous that there was going to be a big problem with a big bill at the end of it. I was so happy to find out what they did and even showed me the problem. The manager shows they took off the tire and found a small pin hole that was leaking air. They preformed a patch a repair from the inside and charged me an extremely reasonable price. This tire store is top notch with great people working there. If you have a tire issue I totally recommend this shop. Amazing!

Le
Review №23

Great and friendly service. They even stayed open a couple of minutes later so I can pick up my car. Will definitely take my car back when needed.

Je
Review №24

I was having a problem with my brakes and rotars. Manger Leon and his staff assess the situation and the problem was solved. I am back on the road and driving safely.

ma
Review №25

I am normally a customer at another Mavis location, but came here because it was a little bit more convenient and I am SO GLAD I DID! Their team was very caring and efficient and took care of me the best a team of mechanics ever have. Thank you Mavis of West Hempstead!

Je
Review №26

Originally, I went to Nissan at garden City for an oil change and basic maintenance check. They were looking to charge me $1,400 to rotate my tires change fluids and change a battery.I abruptly ask for my keys and left. I decided to go to this Mavis. I was immediately greeted by the manager. I explained that I was going to be traveling and wanted to do a maintenance check.The manager and his team could have tried to upsell me, but he didnt. He let me know that my tires didnt need to be rotated and that many of my fluids were just fine. In the end I I got everything I needed for a safe drive for less than $300.Honesty, transparency, great communication equals good customer service.Thank you for your service!

ge
Review №27

Anil an Lee great guys good customer service will recommend anyone to come here

Na
Review №28

Great job Anil! Very professional service. Thank you.

Je
Review №29

Anil manager - is a good person ! Helps a lot and explains great service staff is great helped me understand about my car thank you. Recommend this spot to family and friends.

An
Review №30

The service was second to none looking to give discounts without me having to mentioning it.

Zi
Review №31

Very friendly and helpful people. I’m pretty sure my gas light was on before I went in. When I got the car back it had 50 miles in the tank. 😭

ra
Review №32

Great Experience! Professional work and great Customer Service. I’ve been here on numerous occasions and all the work I’ve gotten done to my car has been excellent and has not giving me any issues, from new tires to wheel alignment, even suspension. I strongly suggest anyone in the area with any car issues to head over to this location, you won’t be disappointed.

Pa
Review №33

Good prices. I stopped by with a slow leak and asking they could fix my tire. Despite Noone else waiting they told me there were three cars if front of me and they couldnt accommodate me.

Jo
Review №34

Excellent Service! A++++++++Anil and Frank were a pleasure to do business with. Very friendly & knowledgeable.

Ju
Review №35

Great experience frank and Samantha were amazing and the technician cunis the tire technician was amazing . I recommend them for all your tire needs ask for frank he is superb helpful

Ir
Review №36

Bradley is a great part of teamExtremely professional

Ke
Review №37

I work assistant manager Anil and his customer services skills great and He’s very professional. Job well done Anil and his team👍👍👍👍

Ne
Review №38

Nail was very professional an polite will recommend anyone to got their

An
Review №39

Anil and Samantha were warm and welcoming, which goes a long way for me. I called another Mavis (Westchester) and the guy was so rude I almost swore off Mavis. Customer Service is lacking these days, but this duo has nailed it...much kudos

El
Review №40

I had a very good experience at Mavis West Hempstead. I was comparing prices for tires and labor, and Cosimo helped me beat Midas prices. PLus they changed all 4 tires in exactly the amount of time they told me. They got it done quickly so I could go on with my day and not miss work. Definitely going back there! (although I hope I dont need to anytime soon, haha)

Mi
Review №41

Anil an lee will be back recommend everyone to come to this location

De
Review №42

After arriving here in desperate need of getting my breaks fixed these gentleman fixed my problem in around an hour even after having to get the rotors delivered. The gentleman Cosmo behind the desk is amazing & extremely helpful. He helped with price quoting, recommended other things to help keep my car well maintained & helped me get my car feeling like it was new again. It was a pleasure dealing with him & I will be sure to come back here for any maintenance my car may need in the future.

Lu
Review №43

The staff is great, Frank is a great guy. All service was quick and efficient. Will be returning.

An
Review №44

Excellent service ! Talk about customer service, Cosmo was very professional and honest in regards to the services that would need to be done on my vehicle. Not a complaint in regards to today’s services.

Di
Review №45

Very friendly and helpful. Prices arent too bad either. Would use them in the future.

ta
Review №46

Frank was awesome helping with my car today appreciate him and his team!!

Bo
Review №47

Bradley and Leon extremely professional and courteous

Je
Review №48

Anil was excellent will be back

Ke
Review №49

I had to go there 3 times after getting brand new tires and wheel alignment..never going again very unprofessional and annoying had to go to Franklin Square location where they finally fixed issue

Li
Review №50

Had an amazing experience. They are fast, efficient, reliable, and professional!! Will definitely come back for any of my car issues and I refer everyone I know. I drove all the way from brooklyn and will do so again in a blink of an eye. They are truly the best!!

Sa
Review №51

I have been bringing my car to this location from last year and I have had great experiences each time. Everyone there is very friendly and helpful. The guy that assist me I believe is Chris explains everything to me and answers any questions I may have. I recommend this location.

Ju
Review №52

Huge shootout to Tim and Mikey for walking me through the whole transition from A-Z. Appreciate it very much ask for them all the time they will get you done without an issue. Mavis discount tires on Hempstead tpke are the best !!!

Si
Review №53

Anil an lee was spectacular at what they will be back

Ta
Review №54

Great service at the West Hempstead location. Always efficient and great customer service they always try to get me in and out in a timely manner. Thank you guys.

Di
Review №55

This place used to be just ok until the new assistant manager Cosimo came along. He is professional and knows how to treat customers. As long as he works there, I will go back!

El
Review №56

I had a blow out on the front passenger side tire of my 2016 VW Tiguan after hitting a pothole on the Meadowbrook Parkway. The next day I went to replace 2 tires and called 3 tire retailers before I finally spoke to Frank of the Mavis in the West Hempstead location. He eased all my nerves from the previous nights incident. He was able to secure the tires I needed and when he took the old ones to install the new he noticed that my rear brakes were near metal on metal. I already knew that they were in need of repair soon so I immediately knew he was HONEST! He was able to secure the parts for the new brakes, change 2 tires and get me back on the road in several hours time. What a great experience! I highly recommend this Mavis location!!!!

Ir
Review №57

Great experience. Super friendly staff and great service. Cosimo is the BEST! Lifesaver and awesome to deal with!

Ta
Review №58

Excellent, fast and efficient. I had a tire pressure light on and needed a shop to make sure there was no nail in the tire. I drove up and the manager was very pleasant he got me in right away. The technician was efficient eased my mine said tire had too much air and was fine. GREAT SERVICE. Thank you. 5 stars

Li
Review №59

Good guy yall can trust with there work 👍

Lu
Review №60

It was a pleasure dealing with Cosmo very helpful and honest. I would recommend Mavis Discount Tire to anybody. Best place to go.

Ka
Review №61

Anil was great will be back

Pe
Review №62

Anil excellent worker the best will come back

Pa
Review №63

Bradley was extremely helpful and friendly

Ro
Review №64

Best manager and staff in town got me in out. They work with you in pricing and make it happen. Plus they offer financing on the spot so keep it up guys.

jo
Review №65

Had a great experience today at mavis in West Hempstead! Cosmo (front desk) was very helpful and very easy to talk to. Got my tire plugged very quickly. Thanks cosmo!

Je
Review №66

I am very pleased with the service at the Mavis @ the West Hempstead location- the staff (especially Chris) is courteous and prompt- making sure to update me on my car, what it needs and what to look out for on the next check up. It’s so nice to find mechanics that I could trust- Great job Mavis!!

Ma
Review №67

Very friendly staff, i live in the area and they make it so easy to drop my car off and get an affordable oil change. The facilities are clean and the all the staff Ive dealt with are very pleasant and professional.

EL
Review №68

I brought my vehicle to this location for the first time this week and I would just like to say thank you to the staff. They were polite and helped me understand exactly was going to be done, definitely coming back.

Vi
Review №69

Friendly staff. Cosmo took very good care of me. Highly recommend.

Da
Review №70

Great customer service. Cosmo was very helpful in resolving my tire issue.

J
Review №71

I spoke with Cosmio. He was very professional, and knowledgeable of his work. I would definitely visit this mavis again. They were quick and took care of me right away. Only going to this mavis from now on. great work.I hit a pot hole and developed a bubble on the tire.

Jo
Review №72

Customer service was amazing, and the mechanics were focused on the safety of my vehicle. I will definitely be returning to this Mavis!

Ed
Review №73

Anil very professional will be back

Al
Review №74

Great and convenient place for tires. They will work with your budget and help you out in the quickest way possible. They also have netflix while you wait for tire installations. Excellent place for your automotive needs.

Ge
Review №75

Great Service, and the manger really helped and informed me of every little steps taking. I really appreciated there service and kindness.

Br
Review №76

The guys there were so nice, and took care of me right away. Would highly recommend!

Jo
Review №77

Amazing service. The alignment done on my car has done wonders for me driving and my car drives so much smoother. 10/10

He
Review №78

Outstanding service from Leon and his team!!!!!

Al
Review №79

Great location honestly the employees really work together got me in and out and the manager was amazing customer service.

Mi
Review №80

Leon was a great help

Do
Review №81

Great team and staff

Ch
Review №82

Anil an Lee very professional will be back

ju
Review №83

Mail an Lee was very professional will be back thank you guys for you service

As
Review №84

Guys was great car feel great(bmw) will be back

To
Review №85

Great staff and extremely helpful!!

Je
Review №86

Highly recommend this store. very clean and customer service was great. they got me in and out

Re
Review №87

I had a random pipe enter my tire and knew to go to the closest Marvis . Argenis held it down for me. Replaced 2 tires for a good price and in no time. I appreciated them so deeply for their service but always for assisting me in my moment of need. I’d recommend them for anyone.

Ma
Review №88

Extremely Pleasant Courteous Fast service Would recommend to anybody

Ro
Review №89

Very good customer service, helpful manager and staff

Gi
Review №90

Excellent service! Second time here and was taken care by Mike. He is always welcoming, very friendly and very attentive. Pricing is really affordable. Would recommend to everyone I know.

Ma
Review №91

Thanks to the manager and other staff members. They were the best; to their suggestions and must have dones. Discounted prices and deals. January 7th for the New Year of 2021 everything turned out to be the best for me and my car working for a delivery company; Doordash. And still not done with the car; not meaning that in a bad way at all. But when I do get more money saved I will definitely be back for my tires. I’ve gotten work done that consists of my brakes and now at this moment they’re working on my struts. All for a 2001 Toyota Solara convertible. And Mavis Discount Tires overall is a very and boy do I mean a very very clean company in every shop that I’ve been in so far. Thanks to you guys a lot!

Ch
Review №92

Bradley was great

Al
Review №93

Nail was great an professional

Ro
Review №94

It was fantastic!Very friendly and honest guys!Mike, I think Mike served me today.Saved me from what could of been a tire failure on the road.Didnt push me to get all four tires but told me it would be best.Now, my car is not only safer but it rides so much better!I will be recommending them for sure!

Em
Review №95

Anil was very professional

ja
Review №96

Outstanding service.. thanks Samantha

ma
Review №97

Anil persaud was the very helpful and he advised me of other problems with my car.

Da
Review №98

Mike was very knowledgeable and personable. The staff there did a great job replacing my tires and doing a wheel alignment. The driving quality of my car was greatly improved after their work.

pa
Review №99

Employees are very nice and service was very fast.

Vi
Review №100

They helped me figure out exactly what was wrong w my tire and fixed for me right away!! And for a good price!! Definitely recommend!!

Information
7 Photos
100 Comments
4.3 Rating
  • Address:328 Hempstead Turnpike, West Hempstead, NY 11552, United States
  • Site:https://mavistire.com/locations/west-hempstead-ny.asp?utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 516-512-5223
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:9AM–5PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–8:30PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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