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Jean Dousset
8471 Melrose Ave, West Hollywood, CA 90069, United States
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Jean Dousset
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En
Review №1

There are very few things I’ve done right in my life and this was one of them…My fiancé is over the moon with this ring…Anytime some one asks her to compare it’s shocking how much better this ring is.The Diamond and craftsmanship are unparalleled..They also have outstanding customer service and support. I can’t recommend them enough!

Vi
Review №2

The Jean Dousset team is incredible in what they do. The ring they made for us was perfect. The options of diamonds hand picked by Jean and settings were beautiful. Also, their communication via phone call/facetime, email, and text is on point. Ring shopping could be stressful but they made it smooth and enjoyable. Highly recommend!

Es
Review №3

You know the moment when Cinderella put on her glass slippers and felt like a real princess? Well when my now husband proposed to me with this ring from Jean Dousset, thats exactly how I felt.I discovered Jeans work years ago and fell madly in love with the Seamless Halo design. It has been my dream ring ever since.My husband took me to Jeans boutique and we picked out all the details on the ring with wonderful Angela. She is amazing! The whole experience was just enjoyable and flawless. She was very accommodating and understanding with our needs. Me, being a typical Libra, went back and forth on the diamond shape and color, she was very patient and guided me through the process.We also casually visited Tiffany, Harry Winston, Cartier etc... but nothing could catch my eyes anymore.When my husband proposed and opened the little box to show me the ring, I was in lost for words, it is more beautiful than I couldve ever imagined! Everything about it is just beyond perfect. All the little diamonds hugging the center stone so perfectly and seamlessly, the craftsmanship on the ring is truly out of this world!I am beyond happy with the ring, it is my dream come true. I wear it everyday even during this shelter-in-place time. It just makes me so happy.Even my very picky Virgo husband said that he would love to come back to Jean for our 5 year anniversary gift!Thank you Jean and Angela and the whole team for the amazing work. Best of the best.

Em
Review №4

Jean Doussets jewellery is some of the most beautiful I have ever seen. Timeless, elegant, stunning. Angela provides incredible customer service and every time I felt welcome and relaxed. The customer service is at its best, everything is done in a timely manner, and is not only extremely professional, but very friendly. I could not recommend this jewellery designer enough.

Al
Review №5

Sitting in on an initial consultation with Angela at Jean Dousset disarmingly feels like catching up with a dear old friend. Not only is Angela an incredibly attentive associate, she is charismatic, witty and warm. The industry of luxury brands can sometimes be teeming with a certain type of coldness and pretention, where the urgency to swipe your credit card outweighs any real reverence for the process of finding that special someone the perfectly beautiful ring. JD’s boutique is a welcome breath of fresh air in this sense; their shop is elegant but quaint, welcoming and intimate. Angela and her colleague Jane, whom I assume quietly but meticulously keeps the operation a well-oiled machine, value your time and ideas and are incredibly intuitive in understanding your concerns before you even address them. There was absolutely no sense of rushing us in our process and they were happy to slip in technical information and the occasional anecdote to inform our decisions at our own pace. Call me old-fashioned, but a little conversational wining and dining really does go a long way.Still, do not be deceived by the boutique’s charm; Angela is an absolute master at her craft and her professional knowledge is unparalleled. From the different methods of measuring diamond quality via refractions to the blind spots within a GIA report depending on the shape of the diamond, Angela will be completely transparent about where the diamonds fit within the spectrum of rarity and quality. It was clear that JD values craftsmanship and artistry above all, as it appears that JD only uses investment grade diamonds to work with at a reasonable price point. Premiums and pomp and circumstance are thrown out the door to prioritize giving us the perfect ring.I highly recommend Jean Dousset to anyone looking for the perfect ring-buying experience. All technical and professional aspects aside, Angela and her team at Jean Dousset were really invested in creating something beautiful and meaningful for someone I loved. I couldn’t be more grateful.

Br
Review №6

The entire team at Jean Dousset delivers a personalized, professional, loving and fun environment in which I could not imagine going through the process of choosing an engagement ring without. From the very beginning they were engaging, paid attention to great detail, were not intimidating and just an overall joy to work with. I was lucky enough to be hand-delivered my engagement ring in Hawaii by Jean himself! He made the entire experience bigger and more special than I ever thought possible. If youre looking for an engagement ring, start here -- when you look around elsewhere, youll understand why his team, his designs, his commitment to perfection, and his diamonds are more unique and special than any other jeweler. An engagement ring should be as unique as the person it will be going to, and his team makes sure of that. P.S. She LOVED it.

Ri
Review №7

It was definitely my dream to own a JD engagement ring. I was totally mesmerized by their instagram page. The craftsmanship is beyond imaginable. I love how everything is so thought of when making your ring. I worked with Angela and she is so prompt, thoughtful and professional. She made the experience so smooth. I lost my jewelry box and cleaning products that came with my ring and she instantly said “don’t worry at all”.... she sent me a new one complimentary within a week. I recommend JD to any and everyone!!!

Ma
Review №8

Angela and Jean and the rest of the team at Jean Dousset were incredibly helpful, kind, responsive, and helpful in selecting an engagement ring. They were thorough in their explanations of the different options and factors in making a decision. Communication was also quick and seamless and the entire process was transparent from beginning to end. They truly made the process feel special and catered to our needs. Thank you all so much!

Al
Review №9

Jean Dousset and Angela are both incredible! They designed the most stunning engagement ring for me with my fiancé, and created our dream diamond band as well. The quality, value and attention to detail + incredible customer service are unparalleled! I also have THE most stunning ring, if I do say so myself! xx Allison

Me
Review №10

My husband and I first heard about Jean Dousset in 2018. We randomly saw their page on Instagram. At the time we had started talking about our 10 year ring upgrade that would be in 2020.I emailed them and immediately heard from Angela. She remembered me from 2018 when I had initially reached out to her.Angela is one of the best assets Jean Dousset has. She is knowledgeable, friendly, and very prompt with her responses.We went through the whole process, and let me add how seamless it was!Fast forward to when we received the ring - OMG! I was at a loss of words (and still am). My jaw dropped when we opened up the ring box. The ring was SO BEAUTIFUL - way better than the pictures I saw. I was literally taken aback. The quality and craftsmanship on the ring is beyond gorgeous.I have always liked the look of less metal and more stone - and I found out that Jean himself has the same goal when he makes his rings, and that had me sold right away!If youre looking for a bespoke jeweler with class and amazing customer service, this is the place to go. You will not regret your decision just like how we didnt. We are VERY VERY happy we chose Jean Dousset.Thank you once again to Jean Dousset and his ENTIRE team (Angela and Jane specifically) for making us such a beautiful, life-long piece of jewelry.

sh
Review №11

I don’t think I will ever have the words to fully express my love for this ring!!!! Angela Giorgio and the Jean Dousset team helped my fiancé (!) design my absolute dream ring! The fact that they were able to engrave my name (in another language might I add) brought me to tears. They were all so patient and knew exactly how to turn my Fiancés vision into reality. Men - dont hesitate! This is the designer you want to go with!

Wi
Review №12

It was a dream of mine to get a ring from Jean Dousset! So, for my 20 year anniversary my sweet husband agreed!!! From start to finish it was an exceptional experience. I now have in my possession a gorgeous ring and band that I will be happy with for the rest of my life! I would work with this team again and again....they are totally professional and wonderful to work with, it is so much better than going into the standard gallery to look at rings. Call them, you wont regret it!

Ch
Review №13

I’m not normally someone who writes reviews, but I couldn’t let the level of service I experienced here go unnoticed.Angela, and the team at Jean Dousset are amazing! I purchased a custom engagement ring for my fiancé and the entire process from beginning to end couldn’t have gone better. They were highly responsive and accommodating despite even the limitations of COVID.Spending that kind of money is definitely more reassuring knowing you have someone as detailed and knowledgeable as Angela working with you. The 1:1 consultation and appointment only visitation made the experience truly personal and special.When I first laid eyes on the ring it exceeded all expectations. The level of thoughtful details and craftsmanship was incredible, unlike any other engagement ring I’ve ever come across.It was a 10/10 experience overall and would 100% recommend them to anyone else looking for a ring worthy of a lifetime.

Jo
Review №14

I absolutely loved working with Jean and his team. They really make the whole experience so personal and Jeans eye for detail is second to none when it comes to engagement rings.Angela, the director of sales, graciously assists me with any follow up questions and servicing that I may need. Highly recommend visiting Jean Dousset for your jewelry needs.

Ka
Review №15

For two years my husband and I searched for the perfect engagement ring for me. Yes, I said my husband. We will be married seventeen years on November 30th. Two years ago he learned the ring he proposed with the first time wasn’t exactly what I wanted. At the time I didn’t have the heart to tell him “yes” and “can we exchange the ring?” He had the ring made from a picture I gave him and couldn’t return it. It was really my mistake because there were several rings in the picture. I thought I was clear when I pointed to the ring I wanted, but ultimately it didn’t really matter, because I was marrying the love of my life. Besides, the ring he gave me was a little of me and a little of him, and I loved it all the same.Fifteen years later we were talking about renewing our vows and I mentioned a new ring. Learning that I hadn’t gotten what I wanted the first time, he felt terrible and was determined to find and gift me with my dream ring. For two years we searched through countless websites, took numerous screen shots, archived dozens of rings on our phones, found “the one” at least four times, only to find another “one” a week later. Finally, I found one I wanted to see in person. It was a unique delicate beauty with pink diamonds (Gasp!) that I found on a website called Jean Dousset. On the site I could create my own ring, add a signature stone and look at the ring from every angle. It was so beautiful. It had color, which I wanted and tradition, also a part of me. My husband reached out to Jean Dousset to make an appointment.Angela Giorgio, arranged for us to meet with Seinne Fleming. When we arrived at the Jean Dousset showroom we realized that this wasn’t going to be a shopping experience, we were being treated to a design experience. It was a space for creating dreams and making them come true. Then we met Seinne. She was personable, kind, patient and knowledgeable. At that point, we knew we were in the right place and ready for what proved to be an experience that matched their beautiful jewelry.Seinne showed us the ring with pink diamonds. It was gorgeous. I also asked to see the colored gemstone rings I had seen on their website. Seinne brought out five more rings. When I saw the Purple Spinel I was like a moth to a flame. While I tried on every ring, it was the Purple Spinel to which I kept returning. Looking at that ring, I forgot about all other rings. Jean Dousset’s design was impeccable. It was feminine and delicate while being bold. The craftsmanship was precise and enhanced the design. It took my breath away. We didn’t buy the ring that day, but a couple of day’s later my husband contacted Seinne to make my dream come true. She, of course, made our process seamless, and one week later we were back in the showroom for the unveiling.When we sat down one of our favorite Sade songs was playing, Love Is Found. I tapped Greg, “Do you hear the song that’s playing?” Of course he did. After all, he and Seinne in wanting to make the moment memorable, planned to have the song playing when my husband put the ring on my finger.Seinne brought out a Jean Dousset signature black box. Inside was a smaller black box, a black pouch with a wedding band to match the engagement ring, a travel pouch and accessories to clean my rings. When my husband opened the lighted box (yes angels sang when it opened), before he could get out the words to propose a second time, I said, “Yes.” Yes to the ring and yes to another 70 years with my love.Thank you Greg. Thank you Seinne. Thank you Jean Dousset. #feelinggratefulPSMy husband had the engagement ring engraved. Can you guess what it said? Yep, “Love Is Found.”

Ch
Review №16

Jean Dousset and the whole JD family gave me the most personalized engagement ring buying experience I could have ever asked for! I cant thank the whole staff from Angela to Jane, and everyone else that I encountered in person and through email/over the phone. My fiancé loves her ring and we will be going back to get our wedding bands from them soon!

Ro
Review №17

From our first interaction with Angela, we felt totally comfortable and taken care of by Jean Doussets entire team.Angela was extremely patient and came up with tons of options, recommendations, and advice all while allowing us to design a fully custom ring and fulfilling her vision.We loved our experience. True class personified. Definitely would recommend to friends and family.THANK YOU ANGELA & THE REST OF THE TEAM AT JEAN DOUSSET.

Le
Review №18

First of all, the product is amazing. The ring was absolutely beautiful, so much so that we returned for the wedding band as well.But it doesn’t stop there, I have met Angela and Jean in person, and they are wonderful! Angela is very warm, so easy to talk to about ideas, she really makes it feel like a completely personalized experience. It made everything so easy, I would highly recommend them if you are tired of the pressure to buy from other jewelry places. She worked with me on small changes in design, personalization details and responded quickly to any form of communication.I love them, and will definitely be looking forward to working with them again for other types of jewelery for sure.

Ry
Review №19

The entire engagement ring creation process from start to finish was first class with Jean and Seinne! They took all intimidation out of the process and welcomed me in like family. I was a part of each step in the experience. I found the perfect, Chelsea Pink, setting that my fiancée always wanted. After that, the best part of the experience was visiting Jean’s showroom and selecting the diamond of my dreams! I had so much fun hand choosing the best diamond from the stones Jean curated. The ring turned out to be absolutely stunning and most importantly, she said yes! Thank you so much Jean Dousset for the engagement of a lifetime!

Ch
Review №20

The team of Jean Dousset really makes you feel like family. Ive received nothing but great information, recommendations, and exceptional customer service! Thank You!

Th
Review №21

Genuine, professional, excellent customer service. If you want a personable experience with no pressure, this is the place to go. I have nothing but good things to say about them. Quality and style cant be found anywhere else.

Ca
Review №22

Im happy to report that I just purchased a ring from Anna and it was an excellent customer service in addition to the best deal in town. Would highly recommend!

Jo
Review №23

When I started searching for rings I looked online and visited several local stores. I was drawn to Jeans website and the thought of being able to create a unique one of a kind ring so I sent him an email which he responded back to immediately! Yes, he sent me a personal email!I was nervous when I started ring shopping. I have a tendency to be dazzled” and “over-sold. Its not that Im an idiot, exactly... its just that I didnt know that much about diamonds. Id done the obligatory 4 C research... but didnt really understand how each contributed to the value of the stone. Jean took the time to explain to me, in detail, what the 4 Cs were and which ones were the most important and why.It did not take me long to decide to work with Jean… and after seeing the reaction to my fiancée’s ring, I am continually reminded that I made the right decision. Heidi’s ring is a custom-made piece of art and is nothing short of stunning. She is complimented on it constantly and has even been stopped by strangers wanting to admire it.When I started working with Jean, I was not only surprised, but delighted with top-notch customer service. During the buying process, I sent Jean a hundred emails, each with at least ten questions. Each email was answered promptly with enough detail to be helpful, but not so much as to be confusing. I never received a copy-paste or canned response. The service was the same before, during, and after the sale. Jeans customer service team still checks in with me every couple of months to make sure were still happy with our purchase.I was also really impressed with Jean’s integrity. He asked my budget and stayed within it. I was never pressured to spend more.While education, customer service, and integrity were important factors in my decision to work with Jean, the deciding factor was the ring. I was buying a ring for the woman I wanted to spend the rest of my life with. She is one-in-a-million, and I didnt want her to have the same ring that everyone else had. I didnt want to walk into a store and buy the same stock-setting that a hundred other people had purchased... I wanted it to be unique. And it was. Jean hand-selects all of his diamonds. After the diamond selection is complete, his workshop in Beverly Hills hand-makes every setting. Everything about the ring was custom... from the metal work to the hand-set micro-pave... nobody will ever have the same ring.The ring truly is a piece of art Heidi and I will treasure for the rest of our lives. I cannot recommend Jean highly enough! If you are looking to give a one-of-a-kind gift to someone special in your life, Jean Dousset is the only choice.

Al
Review №24

EVERLASTING, AROUND THE WORLD *

Al
Review №25

Its beautiful, but expensive

Information
91 Photos
25 Comments
4.7 Rating
  • Address:8471 Melrose Ave, West Hollywood, CA 90069, United States
  • Site:https://jeandousset.com/
  • Phone:+1 323-944-0855
Categories
  • Jewelry designer
  • Bridal shop
  • Gift shop
  • Jeweler
  • Jewelry store
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:Closed
  • Sunday:10AM–5PM
Service options
  • Online appointments:Yes
  • Onsite services:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:No
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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