I couldn’t be happier with my purchase. The staff was amazing and Hamid made the transaction so easy. His customer service was exceptional!

I had a great experience at Jaguar/Land Rover Los Angeles! Hamid, Dino, & Mark went above and beyond to help me. These guys know what they are doing and I love my car.

Excellent Service 👍👏got the deal less than five minutes

Avoid avoid avoid!! First time ever leaving a review this place takes the cake. Empty promises lies at all levels from the salesman Russell to the sales Manager Dino. And yes I will call them out by name because they need to be exposed for their slimy typical car salesmen tactics. Called/texted left messages and no responses. Would be happy to update this post after a real supervisor returns my call and makes good on their promise. Ohh also they forged my signature on the title!!!! This place needs their car dealership license revoked.Buyers beware!!

Better go to beverly hills or other luxury area without judging. I wear sandals because i have fungus feet and all salesman here and no one asks. Seriously

I havent been here but I did call the parts department to order some touch up paint for my beautiful 15 year old Jaguar S Type with just one itty bitty little tiny scratch on it and the guy in the parts department was totally Awesome. He took great care of everything and even after he told me that he could not have it shipped to my house and I would have to go to the dealership to pick it up.....LO and Behold...a few days later UPS comes and rings my doorbell and puts it in my hand. Service..... Highly recommend.

A mix of laughable service and incompetence. Was delivered a new iPace with defective charging port. The salesman suggestions varied from restart the car to charge it with doors unlocked. After two weeks of this and barely any driving I bring it in for service. They tell me it’s a defective port that needs replacement and that I could get it the next day. Unfortunately they then scratch the car which now needs repainting. In three weeks I was able to use the car 3 times and looking to another weekend before I get it back.The incompetence extends to seemingly all features of the vehicle. Took 4 days and multiple calls to be set up with their remote app which also enables the car to be located in case of emergency. The sales folk doesn’t return calls and their voicemails are full so can’t leave messages. When you do get them they give you no answers or a will get back to you.Jaguar corporate should revoke their license to sell their carsDespite the response below and repeated calls from me my car was supposed to be fixed and ready today but again no calls or updates from service

During such a challenging time amongst the COVID-19 pandemic, my hats off to Hornburg Jaguar!We traveled from San Diego to Hornburg Jaguar on a Sunday morning. We arrived to a friendly greeting from Leslie at the front desk. Leslie worked diligently monitoring the number people inside the dealership with care and concern for all. (She is such an asset to this dealership.)Mr. Hamid Ali answered all questions we had regarding our transaction. He was professional and sincere.My thanks to Mr. Dodsworth and his amazing staff. The team at Hornburg Jaguar has really come together to ensure the health and safety of their customers.As far as our new Land Rover? Its a Land Rover. Whats not to love about it?Keep the great work Hornburg Jaguar!

Purchased a 2020 Range Rover Sport. Excellent customer service. Kevin was awesome. He showed up on his day off to make sure everything went accordingly. Will definitely go back. Highly recommend it.

Hornburg Land Rover was my most pleasant experience buying a car. Herb in sales is a champ. With my senses up and when the easy/safe decision is to walk out the door, Herb was greatly responsible for this sale.Hornburg had its apprehensions about my honesty and intent to buy but I now understand since this was the first dealing with them but I am confident they will give me some credibility when I return to purchase my next vehicle.

If you’re in the market for a Range Rover, you have to go see Jay at Hornburg. He is experienced, patient and incredibly helpful. He’s also British, which is always a plus in my book. My experience with him was the best I have ever had while buying a car. I got exactly what I wanted and it was a painless process. 10/10 would recommend.

Dear HamidI want you to know how much I appreciate the excellent service you and your staff provided to me and my wife. Your attention to detail, great communication skills, and ready smile made the experience even better than I expected. I believe that every business is built one customer at a time. Customer loyalty and trust are both earned through deeds not good salesmanship alone. Whereas you are indeed a good human and great manager, this letter serves to confirm that you have earned my trust and my loyalty. Thank you so much for answering all of my questions honestly, and making that five-hour process not as painful as it otherwise could have been. Im happy with the car I purchased. Buying car you always try to get the best price and low monthly payment. That’s a pretty ideal situation when it comes to buying a new car, and its all thanks to you we had the best price and monthly payments. You can be sure that if I have any friends looking to buy new cars in the future, Ill be sending them to your establishment.Thanks again.

You cannot ask for a better experience from start to finish than with Martin Dodsworth and the entire team at Hornburg Land Rover/Jaguar Los Angeles. Special thanks to Landon Christensen and all the thorough time that he spent getting me acquainted with my new car. Super helpful! The financing handled by Luke was seamless and a breeze. Much appreciated as always!This was my second straight purchase from them and Im thrilled that I, once again, received the best deal possible. Upon arrival, my Range Rover Sport looked absolutely stunning and picture-perfect in the showroom. The paperwork process, which is typically a hassle at most places, was far from it and seemingly took minutes. Everything just seemed to streamlined and professional from the moment I walked in the door.Needless to say, a first class VIP experience from every aspect that greatly exceeded all of my expectations!!

Excellent Service!!! I was assisted by Hamid (Sales Manages) and if I could give him 10 stars I would. He was very professional, courteous, attentive and helpful. The entire process was quick and smooth. I have leased many vehicles before, which is not an easy and quick process. This time I can say I had a great experience. I was in and out in no time. Needless to say, I am having a lot of fun with my new car. Thank you, Hamid.

I had a great buying Experience from start to finish with the salesperson the finance person and the manager.The follow up after my purchase was very impressive as well!Armando did a great job of showing my how to use all the features in my vehicle, which normally I would just leave alone.That experience has allowed me to fully enjoy everything that my new car has to offer.I would like to Thank you all for making the car buying experience enjoyable for me!!

This company, specifically the sales manager Kelvin have ZERO commitment with online or call sales. During this time of quarantine I got my financing approved with the bank, negotiated it with Kelvin, submitted the application and after going thru all this process they sold it for someone who went there before me. That’s ridiculous. Don’t waste your time doing business with this company as they don’t take you seriously.

Great service, very efficient and fast transaction. Didnt have to sit all day at the dealership. Everything was ready for me when I arrived. All I had to do was pick my beautiful car!

Great experience from start to finish. Seriously, no hassles at all. I got the the best deal and Kevin S., Sales Consultant coordinated the entire deal.

The GM and salesperson were great. The experience was the best car buying experience I have ever had. They were consultative, moved at a refreshing pace and did not pressure me to purchase. They ended up being the best price and the best experience. I would definitely buy from them again.

I just bought my 8th Land Rover (7 Range Rovers, 1 Discovery in 2000). Ive owned them for 30 years and Im still as happy as when I bought my first one .... a used 1982 Range Rover that ran for 250,000 miles and was still going strong when I sold it at a garage sale. I am a realtor and have big dogs (Great Danes). This car is perfect in every way except maybe a little more storage, like the little drawers in the 7 series BMW. Its not enough of a reason, though, to buy anything other than my beloved Rover. I may have been lucky, but Ive never had a mechanical problem. And, Im in love with the top quality service, how well Im treated, free loaners, etc. What more could you want? And, Hornburg? There are no words... Love them.

I recently leased a Range Rover from Hornburg West Hollywood. The entire experience was very pleasant. The sales and finance personnel were very helpful, courteous, and professional. I would recommend them.

Horrible service! We walked in and looked around for 10-15 min and not even 1 person came to say hi or help us. There were about 15 people working at the dealership and not even one person came up to us while they were talking to each other. ( we were the only customers there).I asked a question from a guy sitting at his desk and he talked to me like he had something better to do.I do not recommend this place all at.

Staff was friendly and knowledgeable. Salesman did not inform us that it was a “punch” vehicle and that was why it was reduced so much. It would not have mattered but he should have been forthcoming. The tech guy was very knowledgeable and patient, making sure we understood how everything works. The fiancé guy was friendly and very helpful. As for the Discovery Sport, we love it! It’s the perfect size, zooms around easily, yet rides like our Lexus ES 350.

I found the exact car at Hornburg. (2019 Range Rover Sport Supercharged Dynamic)I wanted to purchase. I made a call and spoke with Kelvin who couldn’t have been more accommodating. The particulars were handled over the phone and the car was perfectly prepared upon arrival. They offered to deliver the vehicle, but ended up Ubering us in (2.5 hour drive). Kelvin was incredibly professional, easy to work with and very savvy with setting up features on my car. Kelly in finance gave me the best experienceI have ever had. Everything was ready to go and there was no nonsense which I appreciate. Hornburg is definitely NOT one of my local dealerships, but I WOULD DEFINITELY purchase from them again. Thank you Kelvin!! She’s a beauty and a champ!

Easy and pleasant experience. The team at Hornburg is patient and accommodating. I renewed my lease last week and the swap was quick and comfortable. The team there got me through the process without any headaches or hiccups and then took their time to introduce me to my new vehicle. Its hard to find quality service these days, but this place still has it. Thank you, Hornburg!

Loved working with Mr. Parnell! Thank you for making the process of buying a car pleasant and seamless.

I was mislead and taken advantageThe service advisor recommending brakes based on 4’ inches left and extra services to the brakes that were not necessary.All details were a complete lie.Only discover after getting 2 other honest estimates. Brakes are not due for another 30,000 miles at least.I was shocked and disappointed to learn they aren’t trust worthy.I called the service manager to address this issue in hopes this was a one off but I never heard back.

Kelvin Nordarse was great to work with. I appreciated his transparency which was a huge selling point for me. He was able to find a vehicle that I enjoy very much. I never felt any pressure to purchase and it seemed like he genuinely cared about putting me in a vehicle that I would enjoy for years. He’s a great asset to the company.

Vartan, my service advisor is the best. He went above and beyond.

Had a great experience with them. They worked with me and got me to the payment I wanted. I love my car! I couldn’t of asked for a more perfect experience. They were friendly and the leasing process was quick and easy.

Reid was excellent. He made the process so comfortable and the price for repairs was reasonable. I have never had such a great experience with any repair shop. I will exclusively use this facility for all future repairs. Tom, the Enterprise rent-a-car agent onsite, was also fantastic. I received a Jaguar as a rental car. My Range Rover was repaired expeditiously; and I am extremely satisfied with the results.

Great experience purchasing a pre-owned Range Rover Sport last week. Everyone was extremely helpful - from the General Manager (Martin) to the Sales Manager (Hamid) to the Sales Person (Dino) to the Finance Manager. They walked me through the process effortlessly, had all the answers ready and got me into my car. The car was in exceptional condition, and has been a great purchase. Whenever I’m in market for a new vehicle, I’ll start with Hornburg Jaguar Land Rover first.

I had a great experience at Hornburg! They were really polite, easy to work with, and the whole situation was fast and painless... not what you expect from a dealer. I literally shopped their dealer specials all over town, not one dealer in the Los Angeles area could touch it. Thanks Hornburg, I love my new car and Im happy to be part of the family!

I just bought a brand new 2020 Range Rover here and cannot get the Navigation to work. For one month, NOBODY there knows whats going-on, until I have to call the 1-800 Land Rover number to figure-out what is going-on.....Then, I get nobody to help me from this local dealership.This place is AWFUL.

Ronald Servidio is simply the best! He literally goes above and beyond to make you happy and assist you to make an informed decision about your car purchase. Dino and Luck Grasso are also really nice and helpful. The purchase experience was great and the vehicle is exceptional. I recommend this dealership!

Very nice to your face. Leased a brand new RR and had issues from the first time I shut the car off. Good luck on getting any help once you leave. Think about the entire time you will have your car and think about buying from a place who will not leave you sitting on the side of the road for 2.5 hours .... 0.9 miles down the road!!! Be careful Moms!They also said they would send me a check to reimburse my Uber rides while they had my car. That never happened and they didn’t even bother to return my text when I asked where it was?!?!These are just a few of the things that went wrong with this dealership. Be careful.Melissa

I did a lot of research on the HSE Discovery model including visiting several dealers. I enjoyed the professionalism at Hornburg LA and couldn’t be happier with my vehicle.

Kelvin was amazing!!! This was the most seamless transaction ever at a car dealer. I got exactly what I wanted and Kelvin was so efficient knowing I had a long ride to dealer- he made sure the process was fast. I was also so impressed they put on my decal I had on other car, put on my license plate rim and also gave me a beautiful new one.Kelvin and Hornburg =class act !!!!

Hornburg has an excellent sales manager who is very reasonable and knows how to work by providing excellent customer service. He also has a great sales team working for him again who provides service. They take the extra mile to make sure they not only sell you a vehicle but follow up to see you are happy with the vehicle.

The service I received we wonderful and attentive. Were going back to buy another car very soon.highly recommended. Great people.

Just bought an F Type V8 convertible from Hornburg, with the help of Dino I received excellent service and a great price. I couldnt be happier with the entire experience. If you are looking for a new or used luxury car, definitely go to Hornburg!Doug DavisLos Angeles, CA

Kelvin was a wonderful help in purchasing my vehicle! He made the process quick and easy, and I really appreciate someone who knows their job, how to do it, and does it well!!

Everyone was very friendly and helpful from the time I walked into the door, until the time I left in my 2020 white Range Rover HSE. I was very satisfied with the service ⭐️⭐️⭐️⭐️⭐️

I always dread buying a car, I really wanted a Range Rover and it was my first time buying a luxury car. I was expecting the process to be a nightmare. Thanks to Havon at Hornburg it was AMAZINGLY a pleasurable experience, he was nice to myself, my wife and my daughter and infinitely patient with my incessant questions. I went in looking for a specific vehicle but he took the time to show me all of my options and I am now the VERY PROUD owner of an Evoque, a car which actually fits exactly what i wanted, my only problem now is making sure my wife doesnt steal it from me!! The next step was going into financial and talking with them to close the deal, I thought everything so far has been so easy - this is where i get fleeced, instead it was the same experience as with Havon, easy, honest and straightforward. If you are in the market for a Range Rover and dont want to feel like you need a shower when you leave the dealership I highly recommend Havon and Hornburg on Sunset.

Hornburg Range Rover was fantastic! They made leasing a new Range Rover Sport easy. I had looked elsewhere but Hornburg gave me the best deal by far! Highly recommend!

Excellent buying experience! Hornburg Land Rover worked aroun my busy schedule to go above and beyond with both purchase and delivery. I highly recommend Daniel as a go to sales team member!

What a fantastic experience buying from here, Jonathan Pearson was absolutely brilliant, what a nice guy, friendly professional knowledgeable in every sense of the word. There’s no pressure at this dealership to buy, and because of that it makes you want to buy, we’d been to a few high end dealerships before coming here and we were hounded by the sales people, to the point we were being hounded by three of the sales people at one place, so we were a little apprehensive when we first walked in to Hornburg and I was planning my escape route. But within a couple of minutes I found myself relaxing, the atmosphere was just perfect which gave me the time to actually look at the different models, to be able to take a step back and really look at the cars. The whole experience was great. We had such a good laugh with everyone who worked there, even off the topic of cars and on to good restaurants, we had such a good laugh. What a truly wonderful group of people. One other thing I noticed whilst looking around was how meticulous the service people are, I managed to watch them as they serviced customers cars, the place is immaculate and the service staff the same, i will be taking my car here for service when the time comes that’s for certain.I seriously highly recommend this dealership, and most definitely Jonathan.

They are all professionals...They are very nice...Cars are all in perfect condition...The prices are really competitive...If by your luck they have your mach car do not wait for anything just go to them...

Kelvin is the best, transparent and honest, please go see him if you need a Land Rover.

This was probably the best car buying experience I have ever had. I knew what I wanted and Attila at Hornburg gave it to me. Neither one of us were unreasonable. TJ in Finance was awesome. He walked me through all the optional coverages and educated me on what was a real value.

Hornburg Jaguar is a great place to buy a vehicle. They are easy to work with and go out of their way to provide a great experience. I specifically worked with Jason Parnell out of the West Hollywood location. If you are in the market for a Land Rover or Jaguar, I highly recommend this dealership.

Purchased 3 cars in 3 years from Dino! He is the best. Professional and straightforward. Would not go anywhere else! Always great pricing and options. Love the Jag XJL and the LR4 the best.

Last week I finally took the plunge and purchased (for myself) a 2016 black Range Rover.Highly recommend this store if your planning to buy a Land Rover. Huge Range Rover inventory with many colors to choose from.Great people, great store and great Rover!Special thanks to my salesperson, David Sandoval and sales mgr. Hamid Ali formaking our buying experience non-stressful, short and a pleasure to do business with.Unfortunately, my wife took the Rover to grocery store 11 days ago and refuses to return the keys to me!

Vehicle was not put together properly. Rear tail lamps were not reinstalled correctly, leaving gaps. Rear bumper was not reinstalled correctly, over torquing causing bumper buckle where it meets the car. This needs to be fixed.

Cant say enough about how great Robert was.. very professional yet made me feel comfortable to ask him n explained everything so I understand before signing.. Great experience n thank you Robert!!!!

Lawrence was nice, but I think he should have worked harder for the loan approval to get the payment we wanted. Thats why he lost the one star. Overall, they were helpful and had great customer service.

I did not purchase my vehicle from Hornburg but I had it repaired there. A great customer service experience. They handled the warranty issues and got me rolling again. What a great service team!

I inquired about a 105k car, the manager told me a price, and when i got there it was totally different. Typical car salesman tactic, i thought this does not exist in this caliber of a car, but i was wrong. After heavy negotiations, I still purchased the car. I had to get back to pick up my daughter from school, so I told them to please wash the car, and fill up the fuel. they failed to do both, car was dirty, fuel was empty.Maybe my expectation is high, but I would at the least like to have my 100k+ car clean and filled with fuel.I would never even think about purchasing a car from them. I recommend that whoever wants to purchase an expensive car like the ones they sell, go somewhere else. There are a lot of choices, I regret going here.

I had the opportunity to work with Dino while buying my new 2018 Range Rover at Hornburg LA. Hornburg Jaquar is a great place to buy a vehicle. They are easy to work with and provide the best customer service. I highly recommend this dealership.

After spending my entire life inheriting my sisters hand-me-down cars I finally got to purchase one of my own, and Tigran made the entire process great. From the start, he asked me what I was looking for in the car, what my daily use would look like, and got an idea of who I am as a person. After that he helped me explore the options to make sure I made the a not only the best decision for myself that would leave me with absolutely no regrets. My process also took a couple of weeks and he put up with it very patiently and professionally. Highly recommend anyone looking to by a Jag work with this dealership and especially with Tigran

Brought my Range Rover in for service and was out within an hour and a half. They were very busy that day but they were able to expedite my service. Very helpful and friendly. Highly recommended!!!

I initially found this dealership online because they had the best published lease specials. I talked to Kelvin who is the floor manager. I think they over work him, he was busy and didnt have time to talk but was still able to get me the info. The next day however Kelvin was on his game and the reason why we are giving a 5 star review. From start to finish once we were in the dealership Kelvin made the experience great. He explained every single thing with the car and then when we got in the car he took the time to go over every single thing and answer every single one of our questions. I have never had such a great on boarding experience into the car. Kelvin made the car buying experience pleasurable, and in my opinion the way it should be when you get a car from a high end dealership.I have to say though we dealt with Kelly in Finance and he was a whole other story. Kelly was rude, obnoxious and literally went to straight up lying and using tactics I had never seen before just to sell the warranty. Kelly proceeded to tell us a story where someone brought their car back after a lease ended to the dealership and it was perfectly fine and they charged the person $8,000 for the lease return on a $27,000 car. Kelly then showed us a confidential document with the persons name on it showing the $8,000 charges in order to try and sell the warranty.I told Kelly that I usually trade my cars in before the end of the lease, as a last ditch effort to try one more deceitful tactic Kelly says well thats if they buy your car in the trade and not just pay off your lease payments. I have brought in 6 cars before the lease ends and got a new car and every single time they bought the car. Not sure in what world would they just pay off your payments and then you as the consumer figure out what to do with the car.If it werent for Kelvin, this would be a 1-star review, I am dead serious. Watch out for the finance department at this dealership, they are as shady as they come. Sales on the other hand are on top of their game !

Have recently bought two cars from Hornburg LA, a Jaguar F-Type and a Range Rover Evoque. Martin and his team worked with me on both to reach a fair deal, a quick and painless walk through the paperwork and delivery, and a solid overview of all the buttons, bells and whistles. Truly, an excellent experience.

Jason and Hamid were amazingly helpful in getting us exactly the car we wanted and explaining everything to us. We love our new car. We were so happy with our entire experience at Hornburg

Michael Colavitti as always was welcoming, honest, and helpful. He made arrangements quickly and efficiently for my car to get fixed while making it easy for me to continue my daily schedule using a rental. Every person I came into contact with at the dealership went out of their way to be helpful and warm. Thank you all at Hornberg Service for making my experience pleasant and efficient!

As always, the service at Hornburg Jaguar is first rate. I have taken my last 6 Jaguars there, and my needs have always been taken care of professionally, timely and courteously. Thank you for so many good years of service.

Lied to me. Said I could not buy from them cause I lived out of state. I called Land Rover North America Customer Relations. They said this was untrue. Must have other reasons for not wanting to let me buy from them. Maybe they do not like cash deals? Or not financing through them? I dont know....

WORST EXPERIENCE OF MY LIFE! This is the most unprofessional group of car salesman that I have ever met. After 3 weeks of deliberation I decided that I was going to purchase a flight from Naples, FL to Los Angeles to purchase a 2014 Range Rover Sport. I was promised that they would deliver the car free of any cosmetic damage. I had a friend of mine, local in the area, test drive the car. He mentioned that there was broken piece of trim around a speaker. I spoke with Lanndon (the car salesman), and he told me that the car was going to the body shop to have the piece repaired.I reconfirmed that the piece would be fixed prior to my arrival, so that there would be no delays with the delivery. When I arrived to the dealership the trim had not been replaced, and they told me that if I wanted the car that I would have to have it repaired at my cost of $2,400. I was told by Hornburg that this was their company cost; however, another Range Rover dealership parts rep told me that this piece was actually only $1,700. Regardless of them trying to make another $700 off of me, they should have replaced the piece free of charge as promised. I spent $1,300 in expenses to purchase the car, and walked out empty handed. The way I was spoken to, treated, and deceived made me extremely skeptical of their entire operation.Their management looks to cut corners every chance they get. I would never buy a car from this dealership, nor would I get any of my service done by them. YOU ARE NOT IN GOOD HANDS WITH THESE PEOPLE! BEWARE!

Thank you Daniel Ganon for your great service. So happy with my new car. Definitely would recommend to anyone in the market for a new car.

I test drove several high end vehicles and visited the same number of high end dealerships, including another Land Rover dealership. When I walked in to Hornburg on Sunset I was expecting a similar experience, I was wrong. DANIEL GANON approached and extended a professional and friendly welcome. He asked me some questions and I responded with what I was looking for and expecting. He went to work and found the exact model with every item I wanted in my Range Rover Velar.The car was delivered to Hornburg three days later and I went in and told Daniel, I wanted a quick and effortless transaction, and I received exactly that. The sales Manager DINO JALTOROSSIAN, and the finance Manager LUKE GRASSO made my experience just how I wanted it to be, quick, effortless and pressureless.They covered every detail and I was out on the open road. I did experience one small issue with my front bumper and contacted them. The very next day a porter was at my office to exchange my vehicle for an equivalent loaner. They told me it would take 2 - 3 days, and they held true to their word. Day three, actually TODAY, DINO contacted me and said the porter was enroute with vehicle; it arrived, its perfect and I am one very satisfied customer!

I am happy with my experience. Thank you very much.

After being passed around by about 5 different people between Hornburgs central sales office and 2 dealerships over the course of about 2 weeks (I was out of the country), I finally just walked into the West Hollywood store and bought my car. Really inept sales effort but they made it a smooth transaction when I finally got in there. Love my new Range Rover.

I have had exceptional Service for my Range Rover from Richard Sherman and Hornberg. I took my Range Rover there for a harsh sound in the ignition. He diagnosed it in the office, confirmed it by testing and repaired it within 36hrs. Great!!As usual.

I felt like I was trying to sell them something. Worst experience trying to buy a car ever. Filled out tons of paperwork. The credit department treated my like I did not exist. So I figured hmm I better check my credit rating maybe something is fishy. But to my amazement my Credit rating is above 810 yet they did not call me back for over a week. I had to call them. Then when attempting to reach them no call backs from the finance department. 2 stars because the salesman Lyndon was nice. Really odd experience. Maybe something else is going on but I had to write the review so you know.

Great customer service, they had me in and out within an hour, & took all the stress away of buying a new car. Highly recommend buying your Landrover / Jaguar from Hornburg.

Great experience with Sy Fields! I enjoyed it so much that I got TWO vehicles (Jaguar + Range Rover) within a SIX MONTH period. Sy was knowledgeable about both Jag and RR, and he was very efficient in helping me decide which vehicles I wanted and at fair prices. I was in/out within a couple of hours. I highly recommend!!!

Bought an F-Type convertible. Great price! Low key sales experience . Going back to get my wife an XE.

Got my wife the LR4 two weeks ago; the overall experience was excellent - Landon was exceptional from the time he greeted us, to the explanation of models/features and options, to the test drive, paperwork and all the way to the delivery. I will definitely consider this dealership for my next car or SUV.

Service was great and dealer was pleasant, car has been in the shop since day 2

The worst customer service that I have ever experienced. The staff didnt acknowledge our presence, which I found to be odd for a car dealership...anyway we thought maybe theyre busy and just need a second so we browsed the cars in the showroom biding time until the staff werent so busy. Every person in there looked up at us and right back at their desks,as if they couldnt be bothered to greet us or offer us any form of assistance/customer service. After 20 minutes of waiting around, we decided to leave and visit the Land Rover dealer in Encino. We were greeted instantly upon arrival, and directed to a sales associate that could help us throughout the whole process.Go to Land Rover Encino, where they actually care about helping their customers and making a sale

Something went wrong with our appointment booking, we showed up on our scheduled service day but was told our name is not on the reservation list. After my husband explained to the staff, they took our car in anyway, and put us in a jaguar rental. The service was done 2 days after we checked it in, so late Friday afternoon. Weekend is coming up when Hornburg is closed. So the staff told us we could keep the rental for 2 more days for free. We got our vehicle back in good condition and did not pay for anything (I prepaid for services when I purchased my car), so we are very happy with the experience.

This place was very helpful! Everything was taken care of and were very professional in the process. Michael made sure I had everything I needed and answered all my questions. See you guys next year!

Brought my car in for a computer recall. Notice the eco start wasnt working after I got my car back. Waited a couple of weeks but it never started working. Called and was told I had to bring it in. Decided to go to Santa Monica since its closer to work. Left early, made other plans so I could make the appointment only to be told I have to drive the car about 500 miles for the system to kick back in. Fine, but why dont the service reps at Hornburg Los Angeles know that? Wasted my time yet again!

Donovan was great! Delivered my car to me and was Very helpful in going over the instrument panel and setting up my preferences.

Michael Colavitti has been my service contact for over 15 years and many cars. He is smart, helpful and his customer service is like no other...HE IS THE BEST!!

Got my dream car with minimum fuss. Complimentary valet is an added bonus!

Ive always wanted to drive a Range Rover, but kind of skeptical because I know its a high end car and I might not be able to afford it, but when I inquire to the dealership. It seems doable for me.I went to Hornburg Jaguar and Land Rover in LA (sunset), Donavan is the sales rep that helped me through this whole process.... He is the most helpful and easy person to talk to. I did not have to hassle on anything. He made sure I was happy with the decision I chose. He gave me options and explained how it worked. Hes very pleasant and knowledgeable on the car he was offering.I love my CAR (Range Rover Evogue)I will definitely recommend him and your dealership to all my friends and family.Thanks Donavan!!! you made buying car so easy ......

Worst experience ever. Avoid this dealer. The sales guy Kelvin lied and got me to the dealer, surprise surprise typical car sales guy. When I tried, talking to the manager Dave Campbell, he was rude,disrespectful, and very immature. It felt like I was talking to my 12 year old nephew. I ended up going to South Bay Land Rover and got a much better deal, most importantly excellent customer service, Go See Eric he will take care of you. Hornburg doesnt care about its customers, and mgmt has no problem running an unprofessional business.

Always the best team over at HORNBURG!!

I purchased a car last weekend!! From Hornburg Jaguar on Sunset Blvd. in Hollywood, Gus Abbona, my sales consultant made the process Super easy, No pressure, Seamless transaction with my trade in! He answered All of my questions and the Finance Department was extremely helpful, non judgmental and thoroughly explained each contract item!! I am so pleased with my purchase and the entire process was great! I went with my son to purchase a car at another Jaguar dealership ( of his choosing) 2 days later and it was like Night and Day, the OTHER dealership finance guy was standoffish and borderline rude, was annoyed by my questions and the process took 3 days!!! Im sooooo glad I chose Hornburg!!! Thanks Gus!!

Incredible service on Pat Brissons car. Martin and the team take great care of us and we truly appreciate it!

One of the easiest and pain free car purchasing. Had the pleasure of working with Donavon. He made the process simple and easy. I told him exactly what I want it, gave him my budget and withing couple of hours I walk-out with a 2018 Range Rover Sport HSC. After talking to other dealers in Pasadena, Cerritos, etc... for months, Donavon at Hornburg LA made it possible within hours. He knew exactly what I was looking for, listened to my budget, answer all my questions, made me feel important and overall he made the process smooth and stress-free. I would highly recommend Honrburg LA but ask for Donavon. Oh! and Jason in the Finance Department was very helpful putting the protecting packages in place based on my purchase. His recommendations were very helpful. Overall, I highly recommend.

So you buy a new Range Rover Sport - less than 1 year old and you find out there is only a sensor on the right side brake. So oddly the left side has no sensor only the right - the brakes feel fine but one day you hear grinding - turns out the left side ( the one without the sensor has worn through to the roter )- at less than 1 year and 15k miles you we need a new roter - no warning because I assume two sensors are too expensive for a $75k car. According to the service dept we make a lot of left turns and they want $1500 to replace. Amazing - according to them it is not odd brakes that would wear unevenly - they cant explain why there are not two sensors - other than the factory assumes brakes are expected to wear evenly ------ it is not under warranty.

FULL OF DISHONEST POEPLE...I went there to test drive new land rover and the sales person was very rude and unprofessional. He was trying to stop me when I wanted to call my father to consult, he pushed me to buy the car right a way. I didnt like his behavier and I left.Absolutely ZERO starts......

I had the opportunity to work with Lanndon Christennson while leasing my new 2018 Range Rover at Hornburg in Los Angeles. He was excellent from start to finish. He was very knowledgeable about the car and its many features, also very personable, and a pleasure to work with. The entire transaction was handled in a professional and enjoyable manner. I would definately recommend Lanndon, and Hornburg to a friend.

I almost dont know what to say with the experience I received at this location. The sales rep I dealt with was so full of himself, that I perceive him as a millionaire and question why hes even employed. Have never heard in my entire life that a vehicle can only be purchased based on your zip code. I only live about 7 miles away. The sad part is that I was ready to go home with a vehicle the same day; instead I left feeling defeated and completely let down. I called back and spoke to a manager about an hour after I left and his favorite response on the phone over my concerns was YEP repeatedly to almost every question asked. Glad it happened anyway. I would rather invest my money to the ones that deserve it.

Pleasant car-buying experience. All information was provided before our visit and the documentation / delivery process took less than one hour.

Great bunch of guys, easy to deal with. I recommend this dealership

I had an amazing experience there, if you end up there ask for David Sandoval, such a great guy, the best sales consultant Ive ever met.

Cool car, not so cool service...I called about getting the new Discovery and then sent a email with the package I was looking for and never got a response back...buying the new MBZ E350 instead.