Edgar was wonderful! He helped us determine the right size chandelier for our dining room by showing us many different options. He really took the time to give us exceptional customer service....something that is rarely seen elsewhere these days!Thank you for your help! We will definitely be making our purchases in the store from now on!
I made a purchase online. The online information is inaccurate. It says your card will not be charged until the item has been shipped, which was not the case. My card was charged immediately. its been 1.5 weeks and the item has not been delivered. I emailed customer service 2x because I never received a confirmation, they have yet to respond. I tried calling multiple times during their business hours and no one answers. I love this brand and have purchased many items through Neiman Marcus however this experience has been horrible and will never purchase online again!
Beautiful home goods, all crafted by the artist/designer Michael Aram. Store consists of two quite large rooms filled with beautiful, elegant objects. Lowest price I saw was $60 for a small ceramic saucer. Wonderfully fragrant candles are in glass jars with silver lids, each lid decorated with a small, beautiful object of nature. These cost around $100 to $125@Jewelry costs in the thousands, and other larger items range from the hundreds to thousands of dollars. If you can afford it, definitely worth the splurge. Saleswoman was very helpful, and located an object I hadnt seen. It was within my conservative budget, and now resides in my Living room.
Very helpful assistant and pleasant.They gift wrap.
We got the most beautiful challah bread-board as a gift, plus a matching knife. It was one of the nicest things we got so I had to give thanks to the designer and store who makes such beautiful items to sit atop our dining table. THANK YOU
I love Michael Aram collection and bought many of them, 3 of the items changed color, turned green or black. The first time I spoke to their customer service they asked me to send picture and gave gave me a $ 70 gift certificate to buy another item from them, off course not the entire price of purchase but I was still happy, when I wrote to them and send pic about the cheese tray and matching knife that got discolored, they replied to me that these items are discontinued and they can not replace them, I wrote back that they can replace it with a similar item, they never responded back. Now I noticed the olive bowl I purchased 2 years ago is changing color too. Im very disappointed at them, these are expensive items and theyre not supposed to change color., Michael Aram has to stand behind his products. Im very disappointed and stop buying Michael Aram.
Edgar and Christina were very helpful and gave great advice on Michael Aram art pieces. We loved the whole experience! Thank you guys!!!
Great selection of gift items. Very friendly and helpful staff.
We love Michael Arams unique art pieces, impeccable customer service and beautiful store.
Just perfect