user
Pavilions
8969 Santa Monica Blvd, West Hollywood, CA 90069, United States
Appearance
Pavilions
Comments
Ki
Review №1

Solid supermarket option with an extensive beer, wine and liquor area for a store such as this. Also has dedicated areas for Jewish, Asian and Mexican food supplies and sundries. The bakery and deli section is large and the vegetable selection is fair. But this is more of a general grocery store still than a specialized. They have the occasional specialty item that surprises but if you want health food only or luxury food items, than other stores may be better for some of your items. Their own sourdough bread is one of the highlights as is the fact they often have two for one on McConnell’s ice cream!

Cl
Review №2

The has been my neighborhood store for many, many years. Great staff. Especially Chris at the self-checkout. Always makes me laugh.

Ka
Review №3

Just got my booster shot by appointment and it was easy and fast. Everyone was nice and process is quick with form and vaccine card.

Mo
Review №4

Always a pleasure stopping in at Starbucks. Best crew there out of any

Na
Review №5

Clean, great customer service. Pricey on the take home foods, sushi in particular.Plenty of parking space.

Ru
Review №6

Just a great, simple to find everything store! Clean, big and safe right in trendy West Hollywood!

Ja
Review №7

Pavilions has great produce & good service. Items can b higher priced but with inflation rising that is expected. Place is neat, clean & well organized.

Li
Review №8

I live in the neighborhood and dhop here a few times a week. Everyone is pleasant.. great selection of food..Love it here!!

Ro
Review №9

Our first time shopping at this store. It is very large and well organized. There was an employee sanitizing carts upon arrival to store, which is smart with covid. There is a big floral and baked goods section. There is also a Starbucks. The aisles are narrow but many older stores struggle with this. There is ample parking, which I have come to appreciate so much in Los Angeles. There are beautiful bougainvillea fowers by the parking lot (see photo) All of the employees were friendly and the store was very clean.

Ig
Review №10

Good selection, great departments, contains a Starbucks, but for your regular grocery needs, you can get significantly better pricing at Smart and Final on Santa Monica Blvd just a few miles east.

Ma
Review №11

My first time at this store.. Large selection of alcohol products. The produce section felt strangely laid out. And not as broad a selection as Id expect, but maybe thats because of the layout...Friendly and helpful employees, clean and very organized aisles. A nice shopping experience.

Mi
Review №12

I went to use the rest room and one of the seafood clerks was using the facility while wearing his long white butcher jacket. Pretty sure the jacket comes into contact with food occasionally. 🤮🤮

Ke
Review №13

I was refused service (understandably) for not having a mask.But for a place thats very strict on masks you think that a grocery store a place for essentials theyd least sell some masks to the public to not lose business. Or at least train your employees to know where your Masks are located in the store instead of just kicking me out because theyre too lazy to find them.They had an easier time kicking me out than finding a mask in the store so they just said they didnt sell them.( Watch below! Ill get a generic soulless computer generated response from Pavilions not really talking about the problem). ⬇️⬇️⬇️Which proves my point pavilion service is not good they dont care.

Mi
Review №14

Great deli with fantastic selection of delicacies. Very nice wine and cheese sections too. Very friendly staff. Love the fact that they are still sanitizing the shopping carts.

Al
Review №15

Ive been coming here for over twenty years and Ive been witnessing an improvements that this store had over the years. And its amazing! On occasions Ive used other locations but this one is the best bar none! Keep improving! You are doing an amazing job! And your staff are great ! Thank you to everyone who work so diligently to make this store a better place! God Bless you all!

Za
Review №16

Good selection and affordable. Many organic items, large cheese and alcohol selection.. I’d consider it the best affordable grocery store in West Hollywood.

Ta
Review №17

Clean store! Good service! The Manager ensures customers are getting help.

RE
Review №18

Everyone here is FANTASTIC. Reasonable prices and always a great deal here and there.

Ju
Review №19

Exhibit was excellent 👌. Location was not good. Hollywood Blvd is very dirty there was homeless all over. Not good for Pink Floyd Exhibit.

Le
Review №20

Larger than normal and well stocked. Was clean and organized well. Its location is in West Hollywood with ample parking which is a rare thing in this area. The produce and meat sections have very good quality of items.

Am
Review №21

Nice. I wouldve paid for the fruit the lil homeless guy wanted if they wouldve let me or they couldve let him have it without causing a scene and then i wouldve rated 5⭐

le
Review №22

Great location, easy to park. Little on the pricey side but worth it.

洛杉
Review №23

Never dare to go again! You will be fined for parking in the parking lot while shopping! When shopping in this supermarket! Tickets for parking also need to be issued! At 1:13 am on November 9, 2019, I was issued a parking ticket while parking in this supermarket! When I walked to the parking lot after shopping, I saw the parking lot manager giving a ticket to my car! I said I was here for shopping! When did the parking lot manager collect my shopping invoice! Then tell me no problem! But on the morning of November 29, I still received a ticket! I immediately drove to the supermarket for more than an hour to find management instructions! But the management asked me to go to the municipal government to solve it! Supermarket parking ticket! Negative Ratings

Jo
Review №24

Those weirdos that work there wanted my hotdog in their buns...HOMIE dont play that...

El
Review №25

My local store is in Hollywood, but stopped here on my way to work. Loved the friendly greetings 😊 Everyone was in a great mood, keep it up. The 5 star rating was messed up by the floral department. Asked for a ribbon, she replied, but it will cost you $1.50. OK, did I ask, can have a ribbon for free? Then she didnt tie it to my bouquet of flowers 😒 She just rolled it up and stuck inside the arrangement. Guess she didnt have time to help with that part 😕

Si
Review №26

Got in real quick grabbed a beer and loaded a credit card sweet out in like 5 minutes got to my office made some calls

Je
Review №27

Large selection of well stocked produce, dairy, meats, snacks and household goods. I stopped here on Halloween when they had a ton of people walking through, and the whole thing was managed fantastically.Great selection of prepared foods, healthy organic salad and a quick grab-and-go session. I was impressed by their ready-made hot food selections. You can get mashed potatoes and gravy and paninis here.You can get a dozen roses for $12.99 every day. Amazing section of flowers and plants - I was impressed by the variety.Rows of alcohol for you to choose from! You’ll definetley find something you like.

Re
Review №28

Good store good selection nice staff

Ea
Review №29

I like this store friendly people. The people that work there are really nice. Special employee(Stacy).Its clean. Its well stocked. There are other stores in this city. For me I rather go to this one. Armando is a manager. This man is a very kind person. Im so glad he works at this location. This company are very lucky to have this man on there team. He has helped me for years. Smiles

li
Review №30

The most nice, clean, organized super market Ive ever been.Very helpful and polite staff. You are very welcome here. Just love this place.

Ro
Review №31

Great grocery store. So many choices.

Jo
Review №32

Wish they had frozen oatmeal but aside from that, great store and nice staff

Ja
Review №33

Love some of the customer service and find others a bit clueless. Overall its decent at its highest point

Ch
Review №34

The Pavilion is in a good location they have a variety of groceries which is what I like but its extremely cold in there I was freezing, so bring your coat when youre shopping there its a One Stop Shop I will be posting some pictures off the variety of groceries they have they also carry souvenirs flowers bouquets and event balloons they have a pickle bar and Deli

Cr
Review №35

Surprisingly not very overpriced, but they will have just about anything you could want for everyday and casual celebratory events. Generic statement, somewhat unique feeling whenever I go - like theyre gonna have some cool version of what Im looking for.

Ru
Review №36

Masked people allowed to do what cant even use the toilet there its all crazy new shopping and this Pavilions make sure its crazy over it.

Ir
Review №37

Good store with huge assortment of good.

An
Review №38

An upscale shopping experience. Everything you might want in a supermarket, and more. Fantastic variety of salads + sliced poultry and meat in its Deli section.And a bakery featuring a wide array of muffins, donuts, cakes + fresh breads of every stripe.Others sections feature most chips, crackers + pretzels known to man. Also a fresh juices + a full service pharmacy. Friendly and helpful checkers. Shout out to Maria, Craig + Andrew among others!

Ji
Review №39

DELIVERY IS TERRIBLE. They fired their delivery drivers and now use Doordash and other 3rd party apps who often cancel the order before showing up at the store. More frustrating, the Pavilions staff doesnt seem to notice, they dont call or refund your money unless you contact them. Last night was the 4th time its happened to me, this afternoon no one from Pavilions has contacted me yet. The staff gathers your groceries, places them in a cooler for Doordash etc. to pickup. The Pavilions staff then GOES HOME at 6 PM. Doordash etc. then cancel your order and youre left hanging. Also, your frozen goods used to be delivered in a cooled truck; now theyre delivered in someones hot car. This is VERY unprofessional for a grocery store of Pavilions supposed calibre. REHIRE YOUR DRIVERS. Ill also be submitting this to the Better Business Bureau.

An
Review №40

This location is great, though I have to admit its the only one Ive visited. The staff are ALL so very friendly. From the sushi bar staff to the cashiers, all have been helpful and kind. I visit the fresh deli most often and have loved everything Ive tried. Today, Ive noticed they offered some new salads and now I must return to try them. Fresh, clean, fast, friendly... what more can you ask for?

La
Review №41

Clean, not too busy in the mornings Polite and helpful staff, good quality produce and meat. Florist a little expensive.

Je
Review №42

My go to market!! Open late.The staff is always helpful and friendly. Very clean.

Ed
Review №43

It’s a Pavilions, so the in store experience is usually really nice. Carts are clean. Parking is the only issue here. The lot attendants (there are usually at least 2) will watch if you seem like you’re going elsewhere (or plan to) and you can get towed. Each time I’ve been here I’ve seen someone being towed. This is necessary due to the lack of parking for most of the businesses in the surrounding area. But it still makes me nervous even when I’m here for legit reasons, haha

Ru
Review №44

It’s hard for me to go into public-heavily populated spaces. I made it to the grocery store today, only to have an employee shout at me in the self check out line. I felt attacked- & i know this is mostly due to my disorder- but I felt I had to get out! I placed my items on the counter, they accidentally fell, & now the store manager thinks i’ve done it on purpose. I did hear them slip & fall to the floor, but I felt I had to get out. Seems I’ll have to try Trader Joe’s when I recharge.

ra
Review №45

Excellent products. Good service

Os
Review №46

This place is amazing except for the new guy ELOY at the seafood department has a really bad attitude. I asked him if i could get some crab legs and it was 5 minutes before 9 and he said no sorry he already started closing. I think hes really lazy and has a poor attitude. If you want to be rude go work with boxes or something you cant disappoint.

Fr
Review №47

Good brands & selection, clean place, & very friendly cashiers.

Br
Review №48

Big and spacious, but crowded all the time. Shelves still not fully stocked at 11am. Friendly and efficient employees.

Ro
Review №49

The store always well packed of the best produce, sea food, meat, fresh fruit etc, meet the hygiene protocol and cleaninless in the store! The attendance at the best, even the shopping cart pickers ! The best!😀

Do
Review №50

I think Pavilions is located very far from me and you can find everything they have, in many other gracery store that is more conveniently located.

Jo
Review №51

That hot grilled salmon tho.

Do
Review №52

Very rude security guard at the entrance of the store. She likes to get into arguments with customers.

Jo
Review №53

Best grocery store in the area. Dont tell anybody that theres parking on the roof. Shhhh.

Am
Review №54

Deli department( sandwich 🥪)Vegetables 🍅 are so old. lots of plastic bag are open who knows when they cut the Turkies.Gloves 🧤 are don’t mean anything over there.But other departments are really good and nice customer service.

pr
Review №55

This a great store to shop for groceries, etc., very clean environment, good customer service, which is a huge plus nowadays!!🙂👍😎 gp

Ca
Review №56

Emoyees are great the customers are complete tools!!!

Am
Review №57

Didnt have most of the items I was looking for on this trip, but the store is always inviting and immaculately clean. Love the gourmet cheese wonderland.

Ta
Review №58

Love Pavillions always clean and their staff always nice&helpful

Ca
Review №59

Friendly staff amazing service

Ph
Review №60

Truly fine supermarket. They have a dedicated person sanitizing the carts and ensure in store capacity is within covid limits. Great wine selection and they sell lottery tickets.

De
Review №61

Great store prices are a bit too high.

Ya
Review №62

Love this place they have an amazing selection of everything 🤗

C
Review №63

Awesome food!!

Al
Review №64

Great store. Everything was organized and easy to find. Friendly staff. Will definitely be there again.

Le
Review №65

The only issue is that people who are pulling into the market need to be aware of their surroundings watching other cars pull out

Ha
Review №66

Awesome! Price is lil bit higher, but I mean it’s in Weho

So
Review №67

GREAT SELECTION and PRICES!Tons to choose from...household name-brands, store brand items, specialty brands, & organic options. Excellent wine, bakery & floral departments. Pharmacy inside store (special hours see stores website). Starbucks kiosk. Sushi counter with seating. Sandwich station. Soup section. Table & seating area. Deli & Meat/Seafood could be better but no big complaints. Produce department is NOT so great.* 24-HRS* Lots of PARKING - Ive never had to park in the attached structure but I know its easy elevator access.* Fantastic LOW PRICES - and go even lower when you download the Just4U app, which gives you digital coupons & personalized discounts - Ive received free milk, spinach dip, salad dressings, and more!* And again, EXCEPTIONAL WINE selection ... Lorie is the best and she really knows the wines so dont hesitate to ask for recommendation!

Jo
Review №68

I love Pavilion since theyve upgraded they have lots of variety lots of items to choose from and you cant go wrong

An
Review №69

Totally over-priced and the checker was completely rude. Never even said hello to me. Just murmured gotta rewards card?

Qu
Review №70

Great customer service

Am
Review №71

Great store. Everything is organizedCompletely satisfied

Na
Review №72

Great selection, sales, very very friendly staff.

Ja
Review №73

Very good super market owned by VONS and much bigger than other Vons Ive shopped at- Echo Park, Sunset blvd.Excellent hot food section, bread, fruit and veggies Dept, great organic sections and not too expensive.Friendly busy staff and good check out.I appreciate their CV19 protocols too. Ill shop there again

Jo
Review №74

Great customer service awesome hygiene

St
Review №75

Best food store in weho

Et
Review №76

Super friendly staff. Got a bouquet for my girlfriend, and they made it look amazing.

Sa
Review №77

Solid supermarket with strong produce selection

Ma
Review №78

I was trying to reach the Bakery for 15 min, the call kept getting redirected to another department and they kept redirecting me to the Bakery who never picked up the phone. I was trying to order a cake for my 2 year olds birthday. I have been in here a few times to get sushi and the ladies are really nice its to bad the bakery isnt as professional as them.

Le
Review №79

Wide selection of hard to find cooking and baking ingredients! Its great to find so many things in one store

La
Review №80

Had to use Western union. There was no wait for it and it was working. When they are down you have to go to different ones and it takes longer to get your money

Jo
Review №81

I like this store. Employees and customers are nice.I use the app, I like to get in and out. The cashiers are doing a great job at moving it along, even during this pandemic.

An
Review №82

Beautifully stocked and organized, obvious covid protocols. Prices a little higher but for comfort and safety, no problem.

Ad
Review №83

30 years I’ve gone here: and 2 years into the renovation and post self serve Covid-19 era: I found it ultra highly lit: and spacious: as a vegan though I was overwhelmed by the cheese acreage and miles of processed meats: but that’s carnivores for you. Lots of hand sanitizer available and a dutiful cart clerk

Dr
Review №84

They really need to fix the store up. It is starting to look dingy, and not upscale like it used to be

Li
Review №85

Big, clean, lots of choices, too expensive

An
Review №86

It felt like my hometown Publix

To
Review №87

Good service at deli help ful to my questions for sauces staff went out of way to find spice sauce for me

Le
Review №88

I like this store, its selection, & the cashiers are friendly.

ma
Review №89

One of the best larger grocery stores in LA area. They carry Jidori chicken and some SNF wagyu. Seafood department is clean and diverse. Wish they had non treated tuna but otherwise its always changing. Produce here is terrific. Lots of options. Huge wine and liquor area.

M
Review №90

Good customer service thanks to all employees for their hard work.

Al
Review №91

Thanks for keeping bathrooms public)

Ch
Review №92

I like this store. Its always clean. The people that work there are very friendly. I also save money here. Its a good place to shop.

ma
Review №93

Because everyone is courteous an the fruits are fresh.Thanks Keep up the good work.

Aa
Review №94

The pavilions in West Hollywood have the best deli area for cold food and sandwiches.Ill add photo next.

Ad
Review №95

One of the nicest stores Ive ever been to in Los Angeles. They have excellent selection of alcohol ic could have.

Le
Review №96

Always great produce and variety of food choices. Love the extra surprises for the holidays to shop for. My favorite grocery store.

Al
Review №97

Well stocked and couple free item (with the app )Fast self checkout

Ke
Review №98

Great store, huge selection of everthing, super clean.

Ju
Review №99

The best place to find red meat in Hollywood; outside of the Farmers Market.

Je
Review №100

In San Diego all we have are vons, la has a few of these higher end pavilion stores which has nicer merchandise and seems cleaner and better organized.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:8969 Santa Monica Blvd, West Hollywood, CA 90069, United States
  • Site:https://local.pavilions.com/ca/west-hollywood/8969-santa-monica-blvd.html
  • Phone:+1 310-595-1730
Categories
  • Grocery store
  • Grocery delivery service
Working hours
  • Monday:6AM–11PM
  • Tuesday:6AM–11PM
  • Wednesday:6AM–11PM
  • Thursday:6AM–11PM
  • Friday:6AM–11PM
  • Saturday:6AM–11PM
  • Sunday:6AM–11PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Same-day delivery:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations
  • Yummy.com7141 Santa Monica Blvd, West Hollywood, CA 90046, United States