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Salt & Straw
8949 Santa Monica Blvd, West Hollywood, CA 90069, United States
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Salt & Straw
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Ma
Review №1

An absolute classic place to visit when in LA etc. 10/10 creativity and quality - I highly recommend trying several flavors here!! Not to mention the vibe/ branding is absolutely amazing. Try it if you havent yet!

Sk
Review №2

Some of the most creamy and luscious ice cream that you will ever have! Excellent ice cream that makes me scream for more for sure!!They have special berry flavors at the moment and they are perfect for summer. I got the Wild Forge Berry Slab Pie and was super delighted with it. Good balance between the berries and ice cream and texture because of the pieces of pie. So good!They have a few locations around LA so definitely hit one up!

Jo
Review №3

Really good quality ice cream. I love tasting new special flavors. Tried the Lavender-Honey and it was delicious.Loved the zero waste approach with the multi use tasting spoons that you give them back after tasting 🤩

Ja
Review №4

THIS ICE CREAM IS BOMB! Really cool and innovative flavors, a lot with both savory and sweet in the same scoop. The employees were so nice and helpful with finding us just the right flavor. Well definitely be back!

Ye
Review №5

The ice cream is so great! Have to try it🍦

An
Review №6

Hands down best ice cream in town. Creamy, flavorful, rich, delicious.

St
Review №7

Delicious flavors and great staff !

ke
Review №8

I love, love, love, the lavender ice cream. It is super expensive but definitely a treat that everyone deserves sometimes.

Da
Review №9

Awesome ice cream in amazing original flavors you wouldnt think we would work as ice cream.Staff was very friendly and we loved it

Bo
Review №10

Ohhhhh yes ! Unusual flavors ..ask for samples...its one of the best ice cream stores around

Mi
Review №11

Awesome ice cream w original flavor combinations. Staff was super friendly

Sa
Review №12

My favorite ice cream place on Earth 🌍

Vi
Review №13

5 stars because I found out Groucho Marx’s great-granddaughter works here!!! 🤩 as a huge Groucho fan that is just amazing to me!!❤️

Am
Review №14

The ice-cream by @saltandstraw Had roasted strawberry with white choc + choc brownie. Prefer the strawberry one. Creamy and dense as it should be. Enjoy them a lot. But still a tat behind one from Sprinkle the other day.

Mo
Review №15

Love the vanila w/ sprinkles

Ni
Review №16

The delicious smell of the waffle cones cooking is what draws your attention to this place. The flavors of ice cream they offer are unusual and you can’t get anywhere else. I got the chocolate gooey brownie. Which wasn’t that chocolatey or gooey it just tasted like regular chocolate ice cream. I was hoping it would have had way more chocolate and brownie in it but i did enjoy the waffle cone

Sa
Review №17

Absolutely delicious! I loved the vegan roasted strawberry & coconut ice cream. My brother had the sea salt & caramel ribbon - loved it too! My husband had the coffee & bourbon and double vanilla - loved it all!

Gr
Review №18

We found this ice cream shop on the fly while looking for a nice dessert place after dinner. Fortunately for us this place is phenomenal, they offer a full spectrum of different flavors and varieties of ice cream types. I recommend getting the pomegranate pink panther and the sundae with the brownie!If you are visiting the area and grabbing lunch or dinner, Salt & Straw is a superb place to visit to quench your dessert means. Plus you can try out any of the flavors before you commit on getting a scoop (get a double scoop, its worth it)

Ch
Review №19

Ice cream is insanely good— no contesting that. The price is a bit much, but the main issue here is the spoon conundrum. For such an artisan, high-end LA hotspot, one should be able to expect a functional and equally excellent quality of cutlery. The plastic spoons (which the cashier agrees have been complained about before, when we had to go back for our second of three sets of new spoons) break upon immediate contact with the quite soft ice cream. This may seem trite, but it’s really annoying to have all three spoons snap at a quality establishment (that does not have convenient parking). While the price has yet to deter us, we will be careful next time to bring our own spoons and suggest you do too.

Fr
Review №20

I love the ice cream just need better customer service just step it up a notch! Thank you

C
Review №21

Interesting flavors with unique twists. The goey brownie was very good with the waffle cone!

Ke
Review №22

Good ice cream. Unusual flavor combinations. Expensive.

AL
Review №23

The guy who is serving has a Fup attitude. Bro have a little smile on your face.

Ho
Review №24

One word... YUMMMMMY!

Ma
Review №25

Giant scoops. Sea salt with caramel ribbons is a classic.

Ch
Review №26

Fantastic ice cream. Honey lavender is amazing.

An
Review №27

Great Service, unique flavors, ice cream was just ok.

An
Review №28

Delicious ice cream + sorbets in a rotating group of everyones favorites along w/several flavors that have an exotic or unusual twist to a golden oldie.Right on the Santa Monica + Robertson. corner of West Hollywoods most popular shopping, browsing and cruising stretch.Directly across theres casual, moderately expensive dining at Pumps...owned by vixenish Lisa Vanderpump of Beverly Hills Housewives renown. Ck it out.

Ro
Review №29

Terrible customer service…sell $12 pints and wont even scoop a fresh pint

Da
Review №30

They have some bomb flavors! Definitely not your typical ice cream spot, they have a bunch of unique flavors. The waffle cone is to die for!

Ph
Review №31

Great ice cream and awesome flavors. Tad bit pricey but oh so delicious.

Fa
Review №32

Might be the best ice cream I had in the states. Salted caramel is fenomenal.

Da
Review №33

My food was excellent and great atmosphere

Sa
Review №34

My favorite ice cream spot in L.A. You Must try the Chocolate Gooey Brownie.

Gr
Review №35

This salt and straw is amazing. The ice cream is great, the staff is wonderful. I loved going here and would go again.

TO
Review №36

There sorbet is delicious and have dairy-free ice cream as well that was good too my other half had that so yummy

Ph
Review №37

Excellent ice-cream

jo
Review №38

I never leave reviews. But I have to. It’s the best ice cream I’ve had in a long long time. Maybe ever. BUT. Spoons keep breaking. (Almost removed a star for that.)

Jo
Review №39

My favorite ice cream in LA. They make the waffle cones in house so it always smells amazing in there and the flavors are on point

J.
Review №40

Love the Goat Cheese Olive ice cream as well as the Honey Lavender. No parking but excellent service.

Al
Review №41

My favorite ice cream place in the whole country! Boldly experimenting with such flavors as caramel turkey (during November), they are constantly innovating to make you love ice cream that you might not have ever wanted to try. You cant go wrong with anything you order; honey lavender is a favorite of mine. PS. For those with allergies, the potential allergens are clearly labeled on the smaller menus (but not the chalkboard). That is something that is very much appreciated.

He
Review №42

They are courteous, quick, and their ice cream is great. They have done a great job adapting to the pandemic conditions. Always a great treat!

Os
Review №43

Best icecream Ive ever had

Al
Review №44

I have been going to Salt and Straw since they opened up in Portland Oregon. I’m happy they have a local location to me now. They are always super patient in helping me sample and choose what I want. I love all of the classic ice creams and they always keep me coming back with their seasonal options. Go online to see what their current stock is for the season. They get really crafty with their creations. This is the only place that comes to mind when I think of ice cream because nothing compares.

Wa
Review №45

Love their seasonal flavors and other flavor combinations that are different from your everyday ice cream shops!!

He
Review №46

Loved my cookie dough waffle cone!

Mi
Review №47

If you want a Hand made ice cream, I for sure recommend you this place, they have a variety of flavors and sizes. Talking about the flavor is delicious, I have tried different flavors and are really good. The employees are kind also.

Li
Review №48

Best ice cream I’ve ever had. soooo good

Pa
Review №49

I come here all the time and its legitimately my favorite ice cream place.Favorite flavor is honey lavender, but honestly you cant go wrong with any flavor. Even their monthly flavors are awesome -- sometimes some monthly flavors are so good, I wish they would just keep them as a regular flavor.Definitely come!Note: Parking can be hard for street parking, would recommend parking at the Pavilions nearby.

Ta
Review №50

Great must try if your around

De
Review №51

Exceptional lady at the counter, really nice, and helped make our experience extra good!The very fun and delicious variety of home made style ice creams and nondairy desserts are truly exceptional.A big recommend from us!!

Ya
Review №52

Very unhelpful customer service even when a mistake with an order is made on their side. Customer service is the way a company communicates to their clients and Salt&Straws management is definitely missing proper training of their employees. Van Leeuween is winning you guys.

mi
Review №53

Ok ice cream, you get what you ask for but not to amazing like it was hyped to be

Pa
Review №54

I was taking a little break from the routine and ended up walking almost 2 miles for my ice cream. it was totally worth it.

Fr
Review №55

So good. As of today, their soft serve flavors are chocolate and tangerine. You can call to check what the current flavors are. Server was very friendly and informative, and they offer free samples. Try it before you buy it! The 3 I had today were to die for: Miso peanut butter, Thai iced tea, strawberry basil. Nice bright ambience. Will definitely come again!

Ar
Review №56

Some of the best ice cream I’ve had, great flavors

Pa
Review №57

Favorite local spot for awesome ice cream. Lavender a must try!

Jo
Review №58

Allows orders to be placed for items out of stock and doesn’t tell you to you show up!!!

ka
Review №59

Ice cream is very delicious, but more pricey. Very clean, and other customers waited outside until we finished getting our ice cream.

An
Review №60

I had the blackberry birthday cake in a waffle cone. It was the best ice cream Ive EVER had. I dont love ice cream. Im still thinking about this ice cream from time to time and wishing it wasnt 3,000 miles away. I will be coming back by next time were in town and hoping that this flavor is available when Im there.

D.
Review №61

Overpriced BS, bad service, the food was definitely not worth it, regret coming here, dont come.

No
Review №62

Some of the best ice cream I’ve had in a long time

Jo
Review №63

Salted Caramel Thanksgiving Turkey ice cream FTW 👍🏼

R.
Review №64

The best ice cream I have had in awhile. Superb quality and great service. Very unique flavors. The lines move pretty fast. I will definitely be back. The only downside was finding parking on the weekend.

Je
Review №65

Customer service is lacking.

Mi
Review №66

When you think ice cream, you dont typically think innovative, but this place does just that. Ive loved just about every flavor Ive tried here. Cant go wrong with anything you eat.

An
Review №67

Very unique flavors

Ky
Review №68

I love Salt & Straw, the ice cream is so good and they get creative with their flavors. They also offer classics but with some character of their own. The ice cream is definitely fresh too, you can taste it, when you walk in you can smell the fresh baked waffle cones and they always have business. This is the real deal.

Ly
Review №69

We went here upon hearing its praises on a podcast we listen to. The staff was very friendly and helpful and passed out samples to the people in line. We loved the fudgy brownie Ice cream! The caramel cookie dough Ice cream unfortunately didnt have any cookie dough in it. However, we would eat here again.

Bo
Review №70

One of the most unique ice cream stores of all time. They offer a combination of flavors that you will never expect, which happen to be very delicious, and those combos are always changing. I believe 2 scoops is close to $10 and its big enough to share between 2-3 people and comes with a cone if you want. Line can go out the door!

Ad
Review №71

Super fancy ice cream. So many unique flavors. Very rich flavor. Staff let you try as many flavors as you like. I can never finish a cup it’s so rich. Lots of other cute ice cream related merchandise. Very pricy!

Ba
Review №72

Fast service. I had the chocolate rocky road marshmallow vegan ice cream. So good

Jo
Review №73

This was easily the best part of our night. Great quality ice cream, really great service and the pricing was fair. I would go here every time and it is 100% worth it.

SH
Review №74

Delicious. I got to sample like 5 different flavors from the menu and I always always order something chocolate...It never fails. But the gooey fudge brownie is to die for....and I made a new friend at the store. She was super friendly and super cute. Great energy from her. She really brightened my day!

Je
Review №75

Not often can going out for ice cream be an experience but Salt & Straw really does it right, the line is worth the wait and highly suggest that you make 3-5 choices before getting to the tasting portion so that you can make sure you get the right flavor because whatever they make is just delicious with very unique, high quality ingredients. Flavor profiles are out of this world and do a 1/2 in 1/2 so that you can take advantage of every visit. Nice to see folks taking things to the next level and this experience is really all that.

Jo
Review №76

Superb and swift service despite the long line out the door! Sampled 3 flavors before making my choice and each were delicous! Added bonus - there always seems to be tons of dogs around if that is your jam!

El
Review №77

So good !!!

Dr
Review №78

Ice cream original flavors. Very good. I liked the lavender

Lu
Review №79

Amazing and creative ice cream flavors! The staff is really nice and lets you sample several flavors. Top 2 flavors for my group were sea salt with caramel and roasted strawberry + white chocolate.

St
Review №80

If youre looking for unique ice cream flavors this is the place to go! Its amazing how accurately they capture the different flavors. Staff is friendly and helpful. Dont pass up the chance to sample the flavors!

Mi
Review №81

So many reasons to love this place. But mostly because its the best ice cream in LA.

Ca
Review №82

Uauuu. What a good ice cream. Avocado and Strawberry is a bomb. Even though, the price is a little high compared to the average ice cream shop and we took a 15 minutes line. IT WAS WORTH. They made their own cones. I loved it. They have more 3 locations around Los Angeles. Make sure if you spot any, stop and try it. Actually, you can try all the flavors and it doesnt bother them.

Ma
Review №83

Best ice cream shop in town. Favorite flavor is the honey lavender. Decent prices; friendly and helpful staff.

Ra
Review №84

Somehow I have been to this store 2 times when there was no line. Not sure if that makes the ice cream taste better or not. :) It certainly makes me happier.There are always interesting flavors to try. Even the flavors that do not sound like they would be good are impressive. The staff behind the counter are always nice. They seem to give out as many samples as you like. Using metal spoons that can be cleaned and reused is a nice touch.TIP: You can get one scoop split in 1/2 so you can try two flavors.#letsguide #icecream #besticecream

Lo
Review №85

Ohhhh Salt & Straw I Really Love That place, I Think They Have Really Yummy Ice Cream There, My Favorite Ones are Ewy Dewy Brownies and I Love The Fudge Avocado, Im Not sure if I Got The Names Right, but Thats what I Love Getting Each Time I Go There...🥰❤🍨

Ge
Review №86

So many unusual choices that it is hard to decide. I had roasted salted almond with chocolate ganache. The ice cream is amazing. The parking is not. We parked up the back street half across a red line on the pavement that was hard to see in the dark, so a $58 fine for 10 minutes made it expensive ice cream. Dont even think about the mall parking behind as they are waiting to pounce.

Pa
Review №87

This ice cream shop smells like happiness. The first time I visited I had the Almond Brittle ice cream as a warm fudge brownie sundae... it was so good that I went back the following weekend and had it again! The line can be Long but the staff is nice and once you get your ice cream you probably wont mind.

Ly
Review №88

Wow is all I can say.Ive definitely had my fate share of good ice cream. But this takes the cake.

Em
Review №89

Very unique flavors like Skittles Rainbow Sherbet. Pumpkin pie and feta cheese ice cream. One of the best Honey Lavender ice creams Ive ever had!

wi
Review №90

Best ice cream flavors EVER. I tried the Cinnabon, cacao chocolate, and black olive and feta.

C
Review №91

Always crowded, but worth the wait. They usually have one or two vegan flavors and the beet red velvet cake is heaven. I recommend getting a kid size cup if you dont want to indulge too heavily.

Ja
Review №92

Sooo good, so fresh.

le
Review №93

Great flavor selection, awesome staff that let you try more than two flavors (yes I am judging you every frozen yogurt place that limits people to two samples) and decent quantity. It is a bit pricey but hey, I like the original flavor spectrum.

Br
Review №94

Usually friendly help. They have flavors for people who explode from lactose. A bit pricey for ice cream. Lines usually make me give up.

Ji
Review №95

THIS IS THE BEST ICE CREAM I HAVE EVER HAD. the flavors are really strange but they know how to make some good ice cream. Its Al made in house and they have a set menue throughout the year and then every month they have some extra new flavors. I went in July and had the cornflakes and boysenberry and it was life changing. I also had a goat cheese and habenero ice cream and wow. Please go here

Ma
Review №96

I’ve been visiting Salt &Straw since their original locations in Portland. Consistently great ice cream and even have vegan options usually available.Seating and parking at this location can be a challenge.

Mi
Review №97

I thought their ice cream average. My friend thought their ice cream the best they ever had. Lots of exotic choices in flavors. Very pricey.

Sh
Review №98

Very bad customer servers.I called to ask if they ve got keto friendly Icecream, they said yes .but when I arrived to the store, they told me they do not know who I spoke to in the store, but they do not have keto friendly Icecream and asked me to move away form the queue ...very badd customer servers.Will never come again !

Em
Review №99

Best ice cream in LA vegan options as well

Da
Review №100

Trendy, quirky flavor combinations, friendly staff. Not all the flavors I tried were brilliant, but enough worked to make this place an exciting experience. Ill come back as soon as possible.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:8949 Santa Monica Blvd, West Hollywood, CA 90069, United States
  • Site:http://saltandstraw.com/
  • Phone:+1 424-288-4818
Categories
  • Ice cream shop
Working hours
  • Monday:1–10PM
  • Tuesday:1–10PM
  • Wednesday:1–10PM
  • Thursday:1–10PM
  • Friday:1–10PM
  • Saturday:1–10PM
  • Sunday:1–10PM
From the business
  • Identifies as women-led:Yes
Service options
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • Takeout:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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