Great experience. I ran into some issues but the team did everything they could to make sure I left with a vehicle a very affordable nice vehicle and I did just that. The team there was absolutely wonderful. They worked past work hours to help me. I really appreciate everything they did. Chase would check on me and keep me updated on everything. I am glad I chose Bayird in west memphis ar. Thank you guys so much
Wonderful Dealership, they got me a great deal. Seth was very sweet and helpful.
My wife and I were in the market to buy because of an accident we had. These folks made us feel at home through the whole buying process. Seth Freeman was our sales guy and he is worth coming to see. No pressure or hassle at all. Thank you to the whole team who we dealt with at Bayird Dodge Chrysler Jeep RAM West Memphis location for everything.
Loved the Team from the moment we got there was Immediately Greeted in a Friendly Way.. I mean Like Family Seth the Guy that Sold My Wifes Jeep Excellent Salesman and Professional Haggler..A+ in my Book Will Shop Only Here...
Thank you so much Ms. Miranda Posey for taking your time to assist me with my issue I was having with my U Connect radio in my 2018 Chrysler 300. I had called 3 Chrysler dealerships for assistance.Not one of them were able to help me, they didnt even try.You did the researched & sent me the link and it worked. I will never forget the experience. GREAT JOB!!
AVOID THIS PLACE AT ALL COST! I can’t stress enough how shady and dishonest these people are. They will shove any vehicle they have down your throat for you to buy and give you as little information as possible. They will do whatever they can from letting you do research on your own to make a good purchase decision. I made the mistake of signing on a vehicle that I had only seen one picture. I was told that if I did not like the vehicle that it would be no problem at all to change my decision. After seeing the vehicle the first time I decided that I grossly overpaid for what the vehicle was. I went back the same day and was told no that there was nothing they were going to do. Seriously, there are so many places to purchase a vehicle from. Do yourself a favor and just avoid this place like the plague. They have some decent reviews because they are nice as they can be until after you do business with them. Walking in the door of Bayird West Memphis was a huge mistake.
Very nice young man that I talked to he thought they had a vehicle Id be interested in not knowing it was already gone but he was a sweetheart about things anyone looking for specific kind of chevy needs to check them out.
Service was fast and all of their staff greets you with a smile and warmth!! Five Starr service for sure!!JG
Chris was the sales person. Hes very friendly and nice. He knows his business about selling cars. He didnt lie nor sugar coat anything he didnt us what we wanted to hear. He was very professional with his job.
This place is a nightmare to deal with. I was scheduled to have my oil changed two different times and both times they called me and told me they couldn’t do it that day and asked if I would move my appointment. Of course, I know things happen so I did move my appt to work with them. The 3rd time I was scheduled, I got called into work and couldn’t make it. Tried to call and inform them but no answering machine. When I finally reached them to inform them and tell them my only next off days were a Monday and a Tuesday.. they couldn’t do anything fit me in. So I rearranged my schedule twice for them.. but when it comes to them working with you.. they have no desire to make your life easier. The Ram dealership in Southaven is 10x better than this place.
This is the worst place ever! They are liars, money hungry, and very shady people! I’ve had nothing but issues every time I’ve called this place! Everyone, please avoid this place at all cost! They’re only going to screw you out of money and lie to you!
Friendly and fast service and reasonable price.
I have needed parts several times and got them quick and easy!!!
This staff at Bayird Dodge Chrysler Jeep-West Memphis, AR location was very helpful, respectful and fun! Please come and see Jason Woods, Chris Wilson and staff for your next vehicle!
I had a wonderful experience with this group of people. The service representative, Tyler, was incredible in fitting me in with an appointment and getting my matter taken care of in a timely fashion. I would recommend anyone who is need of service to reach out to the team at Jeep RAM of West Memphis, because they are helpful, friendly, and good at what they do!
My experience was met with great expectations of excellent service
Very nice people and was a very clean facility.
Jason Wood the sales manager went above and beyond to get me in a brand new 2021 Dodge Challeger! My salesman Matt was extremely knowledgeable on the vehicles and answers all question I asked. This place is awesome! Would definitely recommend this dealership. Im one happy customer! Plus got an early bday gift to myself lol
Got my car from here great great great. My man Seth will take care of you.
David Haynes helped my husband and I both get into new cars back in March. We drove an hour just to be able to use him. Definitely very pleased with my experience and my purchase! 100% recommend
It would of been 5 stars they were great in the beginning with getting us into a new dependable vehicle. However David told us it would cost $2300 within 30 days to get our TTL asked if that’d be a problem, my husband and I spoke and agreed it’d be doable.... agreed went in and signed the paperwork. Here’s where the issue has come in when we went to the tag office it ended up being $2700 we paid it but that emptied our account and we have 2 weeks til payday. I called David as soon as we were done to see what could be done or if he could make this right that was an extra $400. It went to Voicemail so I called the dealership directly they said he was at a doctor’s appointment but as soon as he came back in they’d have him call me to try to work something out it’s been 2 days and still nothing so no I now won’t refer anyone else to the dealership because that was a lie to tell us it’s cost exactly $2300. Next time we know to just walk if it’s not added in.
Bad experience i trad it my suv in for a jeep they did not wont to pay my car off i will never go back and wont recommend any one
Got my oil changed here on a 2018 Jeep. A couple months later my check engine light comes on. I take it to the dealership and they said because they only have one mechanic right now it would be a week before they could get me in even just to read the code. I take it to Firestone who gets me in and tells me the code was for low oil. They said it was missing a quart of oil, the oil was dirty and the oil filter seemed like it was old. They said it looked like I hadn’t changed my oil in at least a year. I tried to get a hold of the Bayird service manager and have yet to hear back.Edit: The service manager called me back and assured me that my oil had been changed by the dealership. He also said that according to Mopar, my vehicle needed oil changes more often than the owners manual says. He then offered the information that they reviewed security camera footage and saw that someone had changed the oil and I was welcome to see the footage for myself. When I took him up on the offer he called back ten minutes later and said it was a mistake and the cameras actually weren’t working. He offered to “make it right,” but why would I go back to a place who messed up the first time and wouldn’t admit it?
They where very nice and I got a good deal
Best Dealer in Area, hands down!
I got the car I wanted for the price I wanted. I didnt walk away with any remorse at all. I usually feel like Ive been racked over the coals when you go to a dealership. This time I felt good and Im 61 and bought a lot of cars in my day. They will really work with you here to move their cars.
Though I wasnt able to get a vehicle this go around, the staff was friendly and quick. I usually spend all day in a dealership regardless of if the outcome is favorable or not, but I was in and out in 30 minutes. I can be objective despite not leaving with what I came for.
Bryan and the entire staff were absolutely amazing. Honest, fair, and went above and beyond to get me into My new Gladiator. Could not be happier and would recommend anyone who is looking for a vehicle go see them!
Randy was exceptional!!! He sold my wife a new Charger!! Everyone there was very patient! Great customer service!! I will return without a doubt!
Love having a jeep dealership nearby. First time hghere received great service.
This company is outstanding. The people there are very helpful. Jason is an awesome tech who got the job done. I would highly recommend this business. And will definitely return for service on my vehicle.
This is a great place to get a vehicle. I went with my son and was pleasantly surprised. There was actually no pressure and all employees were friendly. They even stayed 3 hours past closing to get us our deal! I recommend it to anyone looking for a vehicle.
Very friendly and professional and great deal.
Yes my husband is the service manager, but that just means my expectations are higher. This service department will go out of their way to take care of your needs, most importantly no hidden fees. Even going as far as to have the customer upon check in sign a sheet stating the $125 diagnostic fee. The diagnostic charge is to scan your vehicle and tell you what the code means, not just what code it is. Give them a try for yourself, you wont be disappointed.
This place is amazing they make you feel like family. Im from North Carolina and was in a bad situation because of another dealer and Blake and Eric and the whole crew went above and beyond to make sure I was taken care of. I cant say enough about people of bayird dodge Chrysler and the professional service from these guys. I HIGHLY RECOMMEND THIS DEALERSHIP
They changed my headlight this morning because the bulb was out. They were all very friendly and professional. Everything was taken care of very quickly. Highly recommend!
Extremely courteous people here. Got that nice country smile and the kindness to go with it. Just had an oil change, but wonderful experience at Bayird in West Memphis AR.
Went to just look at the new vehicles. The staff was super nice and very knowledgable. I ended up buying a new dodge nitro, I would definitely recommend Bayrid toanyone that is looking to purchase a new vehicle .
Horrible bunch liars
Best Dealership in the Area!!
Very professional management team within the service department. Great experience. Absolutely recommend!
Huge thank you to Bayird of West Memphis for upgrading me from the Ford Escort to a Nissan Maxima. I have been wanting one of these cars forever but was always afraid of the price tag. Bayird put me in exactly what I was looking for within my budget. The best part was that I never even had to drive to West Memphis. The car was at a Paragould lot. I went to pick the car up for a test drive and then they brought the paperwork to me. Did not have to miss any work and spent less than 5 minutes at a dealership! Thanks again for everything and for making the process so easy!
I really want to say, thank you to Mike McMullin... No shop could tell what was going on with my car ( Dodge Charger)..... Mike didn’t give up, till my problem was found.... I want to say thank you to you and your team...... You are appreciated!!!!!!!!
Speedy, Professional Service!Awesome staff as well as customer service!Service department was outstanding, will definitely return for all my automotive needs!
They get the job done
Professional & prompt service!
Friendly, and really appreciate the customer and I love their welcome attitude.
Great dealership staff was nice!! I would recommend this dealership to anyone!!
What a fabulous dealership! We were traveling from Texas to New York and their service team did us right!! Very friendly and thorough!!
Had my 2017 pro star service van, serviced and checked out . Great guys to work with very friendly and professional.
Best crew around....bring us all your Dodge Chrysler Jeep Rams. Bayird-best in town,best around......yup!:)
The complete staff and personnel at Bayrd, West Memphis was very friendly and professional. My vehicle which I purchased from Bayrd in Jonesboro, was fully serviced and checked as requested. The mechanic even came out and explained what was checked and completed. Other protection services were suggested and provided. No unnecessary work was performed and the cost of very reasonable. This company is new to the area and I would highly recommend them, if not for a vehicle, but service as well. Job well done.
Great place feel like home when ever im in will get all my dodge serives done here
The dealership is the new very clean and everybody here has been more than polite and I never experienced a dealership like this, my truck broke down I’m from Michigan and I’m overwhelmed with kindness everybody’s been very helpful and trying to service my truck as soon as possible although it might take a day or two they offered to take me to a Motel hotel pick me up when it’s done I was even offered lunch from the gentleman who took all my information, trust me it’s worth to stop in and see them!,,,, The customer from out of town thanks you all, Eugene, from Traverse City Michigan
Seth was great
This place was amazeing the experiance was so awsome! Everyone was very freindly and very understanding. If i could give yall 1000 stars i would. Highly reccomend!!!!
Made good mistake-- DONE A GOOD JOB
The young man that help us did a great job.
Professionals throughout all making certain the job.is done correctly
Was told to drop vehicle at 8:00 am. It is now 12:40 and the vehicle has not moved for an oil change. Horrible service.
Please Turn down the lights.
Good service, outstanding attitude, customer friendly.
Tommy in parts is good parts guy
Class A experience like none other dealership!
Pro dealership!!
Never have what I want
Pro shop