Pleasant doing business with the great folks at Shultz Ford South. Tom (sales) and Vlad (finance) were professional, responsive & respectful through the whole shopping & buying experience. They even surprised me with gifts at the end of our purchase which I totally wasnt expecting. Great car buying experience!

I read the reviews, and even chatted to the sales guy about them, they said they changed everything around - Flew in from Maine to the Burgh to buy an 2021 F150 Lariat... Breakdown everything was solid.. Final paperwork they hit me with a $1,500 Notary fee... $25 fee... Talk about greedy... I didnt notice is because I had a 11 hour drive back home to Maine. and they were doing everything to get me on the road...Taking advantage of that... . Their finance guy may be the best...the best at screwing people out of their money. Ive got family in the area... will make sure they warn everyone, not that most dont know about this shady practice.. GREEDY- Ill Like a refund of that amount... If not my reviews of this horrible practice will cost you more business and a lot more than $1,500..

The sales person Michael was one of the best salesman I have ever worked with. The sale was quick and easy. Michael took the time to explain everything about my new Bronco. He even stayed late to finish with all the special features about the car. Great job Shultz Ford. Will tell everyone how great my experience was.

Shultz Ford South service is top notch. Talk about above and beyond….I took my F150 2015 because electronic running boards were not working. I had a warranty but when the warranty company came to inspect they said they wouldn’t cover because it was normal wear and tear. My husband who is a 100% service connected Veteran was not able to get in my truck without the boost of the running boards. The Shults Ford Service Department knew how critical this was to us so we could attend numerous doctors appointments. They called Ford headquarters and got an approval to perform there repairs👏 The sunroof was covered under the warranty so I did not have to pay anything!Most recently I went for an oil change. They told me the inspection was due next month and asked if I would like that done while I had it in. Then they gave me a $30 coupon off the inspection 😊🤑. That to me is great customer service!! Thanks Schultz Ford!!

I bought a 2012 f150 from Caleb. All I can say, it was one of the best experiences at a dealership . I can be a very difficult person, but Caleb always was professional and kept working with me to get what I wanted. From constant updates, and always had a positive attitude. Couldn’t have picked a better dealership and couldn’t have a better salesman. We love our new truck.*few days later*After owning the truck for less then a week, the check engine light came on, the breaks were squeaking, and one bulb was out by the license plate. I got into contact with Caleb, which was amazing, and he had the service depot call me back. Fast forward a few days later. I brought it in to get looked at. They fixed the check engine light, and the wireing harness, for the license plate bulb. Service department never kept me updated, but my salesman did, which speaks a lot about him. I bring it home, the breaks are still squeaking. Now I have to bring it to my mechanic to get it looked at, bc I live and hour away. 5 stars( or if I could leave more) for Caleb, finance department all the way down to the lot attendant for making a 2012 vehicle look brand new, but about 2 stars for the service department.

Great experience here working with Caleb. Highly recommend using him. He was very friendly, warm, professional, and personable. He got me the best price on a used GTI. I live in North Hills and he hooked me up and drove the GTI to the north hills location so I wouldnt have to drive all the way to the South Hills to pick up the car. He also gave me a 15 Starbucks card and Sarahs chocolate for purchasing from him. Cant say enough good things about Caleb and my experience there.

Michael Mccleary and all the team there made my buying experience easy. Fair trade in value, fair price on my loaded 2021 Ranger Lariat. I started the day with a Friday that felt like a Monday, dealing with them was the best part of my day!

I purchased a 2021 F150 from Shults. My sales person was Michael McCleary. The truck I wanted was not in stock. He worked diligently to procure the truck I wanted. I also want to give a shout out to Nicole Jankowski for showing me all of the features on my new truck in Michaels absence. They both went out of their way to make sure I was a satisfied customer. I would recommend purchasing a vehicle from either one of them at Shults Ford.

I absolutely hate shopping for a new car but Michael McCleay made this experience an absolute delight. I changed my mind a million times and he remained patient and understanding. Very professional! Thanks to Shults Ford South for a great experience.

Michael McCleary is the bomb.com! If there were 100 stars Id give him 100! He made the process so simple and continues to take care of me after the sale! Ill never buy from anyone else again!

Absolutely wonderful car buying experience. No pressure sales. Mike Heck went out of his way to find exactly what we were looking for, all the bells and whistles and found it under our budget! I will be sending friends and family your way! Thanks for everything!

My daughter has had her car here many times and they keep giving her the run around and they make all kind of off the wall excuses,face it they dont know what theyre doing.

Michael McClary at Shults Ford South was the best representative I have ever worked with it was a pleasure very professional not pushy I love my new Bronco sport he went over and above

Wonderful working with salesman named Glenn - we walked out happy with a F150 and we were not pressured into anything - great selection of vehicles too

Bad experiences here with 2 of my cars.1st experience is with a Contour SVT I brought in for them to fix the emergency brake. It was working around 20% but didnt hold the car if it was on any decent incline. After paying $300 I got the car back and the e brake was completely disabled. In the end they told me they were not able to fix it but they had to pay the tech for his time so I paid $300 for nothing. Also I was unable to get my car to pass inspection after this.Fast forward maybe a year, I go back to this dealer with my fiesta st. It was throwing a code, P0480 (control fan circuit) radiator was not turning on. They say they diagnosed it to be the fan control unit. They replace it, final bill; $600.I write a negative review, the manager blows up my phone for a month trying to get me to sign up for a rewards program through Ford and she was going to put $50 in the account. At this point, Im in over $1000 at this place and have literally nothing to show for it because again, today, (warm day) the same code on the fiesta pops up again (p0480).Keep your $50. Im done going to dealers, they dont know what they hell they are doing.

Bob and Jordan were absolutely wonderful. They made car buying fast and painful.

Average rating, salesmen were super easy going and helpful, though the car was not even cleaned when purchased when they said it was and after only 2 months it needs new brake pads..

Extremely professional staff in every department. Super accommodating and personable. They make any experience you share with them a pleasant one with very little stress. Would recommend all friends, family and even acquaintances to bring any car buying, servicing or parts supplying needs to them.

My wife and I were simply going out to begin looking at cars on Monday evening. We werent necessarily looking for brand new, and definitely had no intentions on buying a vehicle that day! We saw this 2018 Ruby Red Ford EcoSport and liked it immediately. Tom Merikas, the salesman, came over and introduced himself to us, and showed us some of the features. He suggested that we take it for a ride. I have to admit that I was pretty impressed with the way this SUV handled. It also has a feature called Intelligent 4WD, which is something really neat.After driving the car, we figured since we liked the ride, and we both loved the color, what was the point in looking any further?! We talked to Tom, and he and the other folks at Sturman Larkin Ford worked out some pretty awesome figures that were too hard to pass up, so here we are! I have a happy wife and a great new car! If youre in the market, dont hesitate to check them out, and definitely ask for Tom Merikas! He was So NOT pushy, and took the time to answer every single question. He even invited us back to go over anything at all that we may have missed, Hes a first class, straight up guy!

This dealer is horrible. Had had my car for 2 months with no resolution, now I have to pick it up and they haven’t even fixed anything! Will be contacting BBB and will contact the Marty at KDKA and the Magnusson Moss Warranty Act. This is unacceptable that Ford can’t fix their own car the Manufactured

Anthony and the Finance Team at Shults Ford Pleasant Hills were downright AMAZING! They got me into a 2020 Ford Edge on a payment that is affordable at an interest rate that’s an embarrassment to the bank! Shults has been my home for cars for many years and I will be a loyal customer of theirs for decades to come!!

Typically the purchase of a new vehicle is stressful and unpleasant. From beginning to end, my experience at Shults Ford South was exceptional. Not only did my salesman (Michael McCleary) find me exactly the vehicle I wanted, it had features I didn’t even know that I wanted. Michael sat in the vehicle with me to explain every feature; some that I probably wouldn’t have discovered on my own for a while. The customer service was incredible and I will definitely continue purchasing vehicles with Michael and Shults Ford South. Thanks for making it such a lovely and quick process!

The irony in receiving a service reminder today, exactly one year to the day from when I first started trying to get my truck fixed at Shults, was just the last push that I needed to finally leave this review. Ill start off with the short version: if you value your time and actually want your vehicle fixed with little hassle (or even just fixed in my case), this in not the service department for you.I decided to try their service department after a great experience with the parts counter. That was also the last good experience. My truck was in their shop 5 different times from February to October and still is not close to right! The service writer failed to return calls or follow up on multiple occasions. The service manager must not check emails and even promised a call back the next day that never happened at one point. On multiple trips, they failed to look at all of the concerns. Some problems were blown off as normal despite numerous accounts of TSBs and warranty repairs all over the internet.On the third trip, I even handed them a typed, detailed list of the 7 problems along with what I found were the solutions from my own research... they still didnt fix it. On the fourth trip, in July, they agreed that the IWE needed replaced due to grinding but I had to wait for parts. When I checked back in OCTOBER, parts were never ordered but they would get them rushed (2nd time this happened). They proceeded to keep the vehicle for days to troubleshoot and fail to replicate the problem, after already saying the parts needed to be replaced. I listened to the horrendous grinding the whole way home the night that I picked it up. The worst part is, they refused to ever give me any invoices at least proving that the concerns were previously brought up, so I have no chance of getting them repaired at Fords cost now that my comprehensive warranty conveniently expired.If youre considering an F-150 these are all very, very common problems. Thats why there are well known TSBs for almost all of them: 1) Rattling Pano roof. It took 3 tries for them to finally adjust it. It is better, but still clunks from time to time. 2) Grinding IWEs. I convinced them to replace the check valve, which made it better, but it still grinds on hot days. 3) Bubbling/Peeling chrome on the wheels and steps. Attach picture is only a small example. The service writer said Ford just wouldnt do anything and recommended throwing the steps away because thats what he did with his Dodge. This is a three year old $60k truck. Cmon. 4) Clunking leaf springs. They eventually threw some grease on to temporarily band-aid. 5) Cooled seats that move little to no air in the seat back. Written off as normal by a literal seat-of-the-pants comparison. 6) Universal garage door that only works intermittently. Ive had many other vehicles with this feature that worked great on the same openers, including my 11 F-150. The only test they have is to verify that the light comes on with a button push.

UPDATE: Their service department has been terrible in recent years.We currently have a 4 year old Explorer Platinum with 37k miles, our 7th vehicle from them. Ive had to bring it in repeatedly over the past three years for getting 12 miles per gallon and it blowing smoke out of the exhaust at times. Every time, they cant find a problem.Last fall, the seat cooler stopped working and was repaired under warranty but when I got the truck back, the power seat wasnt working and I had to return to have them reconnect the wires. The following winter, the heater in that seat didnt work either. I took it back, this time not under warranty and they wanted to charge over $500 for the repair as it seems its completely unrelated to the previous problem and not covered under the $2000 extended warranty I purchased from them.I also brought it in for having an airbag light on the dash which I was told meant that it isnt working. Their repair was to clear out the code. It seems that a warning light would indicate a malfunction in the system. A pretty important one. But the extent of their repair was to make the light go away. The light came back on a week later.I have a 4 year old truck with 37k miles that cost $55k plus Fords best extended warranty at about $2000. It apparently has a malfunctioning airbag system, a broken seat heater, gets 12 mpg, and blows smoke... all of which they cant repair.PREVIOUS REVIEW OF STURMAN AND LARKIN FORD: ==========================================================I was referred to Bob Popp at Sturman and Larkin 5 years ago and have since leased 3 vehicles with him and SL Ford. Each time was a seamless and comfortable experience. We went back and forth between a Honda Accord and Ford Fusion a few years ago. Bob was patient and allowed us to think it through. In the end, the Fusion with AWD was the better value. AFTER we made the decision to go with the Fusion, they still gave us more money on our Honda Civic trade-in than the other Honda dealer had offered us. That was a nice surprise.Most of the service work that we have had done was comprised of warranty repair, inspections or the free oil changes that they offer. I did have brakes replaced a couple of times and their prices were very competitive. I never shopped around for that because for what they we charging, I couldnt imagine saving much anyway.If you want a true family run dealership that cares and doesnt treat you like a number, go here and talk to Bob Popp.

Despite all the chaos of Covid-19 going on, Shults Ford was able to get me a vehicle in my time of need. Not only were they able to let me test drive a vehicle, but were able to answer all my question online and quote me a great price on a vehicle. The salesmen was super polite and very quick to respond! I highly recommend them!

Practically got a brand new F150 for a steal, didnt have to argue about a lower price at another dealership or online because they are the LOWEST factor in the free oil changes for the life of the vehicle and you made out like a bandit. Modern and friendly environment with a diverse inventory its hard not to find what youre looking for; and if by some off chance they dont have what you want they have no problem finding what you want instead of making you splurge or settle for something you dont exactly want unlike other dealerships. Filling out the paperwork was a breeze because everything was explained in plain english and did not feel as if I got ripped off in the fine print all my questions and concerns were listened to and thoroughly explained to me in a professional way that didnt make me feel undermined. My favorite part of the buying experience was getting to take my time, ask as many questions I wanted to without feeling rushed, double and triple check over the vehicle click all the buttons and play with all the features to make sure this was what I wanted to drive for the next few years. All in all Sturman & Larkin gets my seal of approval, 10/10 would recommend.F. Ison11-3-18

I had taken my vehicle to have the yearly inspection done and I also had a recall on my vehicle. The service was great! I didnt know how long it would take to service with the recall and they offered to take me home and come and pick me up when it was completed. I think that was a nice gesture and took them up on the offer. Thank you very much Shults Ford South.

Bought 2- new F-150”s from them in the last 3 months . My salesman was Michael M. He was very helpful every step of the way . They went and picked up a truck in another part of town to get me what I needed . I am overly satisfied with the service . They made the buying process very simple . I left the next day in a brand new truck with a full tank of gas. I would highly recommend them!

I wasn’t even planning to buy a car this year but then Michael McCleary explained my costs and it was so affordable plus he found me a car with everything I wanted!!I’m so happy with the new 2020 Ford Explorer. Plus my schedule is super busy and he drove the car to my house for me and my husband to test drive and brought the application so we could complete it that night.The next day we stopped at the dealership and he had everything ready to go to sign! We were done in like 20 minutes (usually paperwork can take hours) and I was driving away in my amazing new car!Thank you to Michael McCleary and Rob Fabic for making this new car possible!!My family loves it!I will be recommending everyone to buy from you!!

Bob should not be in customer service. He had given me nothing but a horrible experience. Lies about everything. Scheduled my vehicle for service over a week in advance. Was told it would take a week or two to repair. I said that is fine as long as I can have a rental to commute to work. He got snippy and stated they can’t put a rental to the side for me which I understood. I also felt as though they could have scheduled me to have one. Any other dealership I went to would pull from the lot of needed. Was told to call Friday to see if they had a rental was still told no. Thankfully when I went in this morning I dealt with Paul who was wonder. He was confused as to why I was not set up with a rental. He stated my vehicle should only take a day and not a week or two. Also was blessed to have Michael finalize me for the rental. I’d suggest getting rid of Bob. He brings down the vibe.

As someone who was a service advisor I’m pretty disappointed. Vehicle was dropped off Wednesday. No call Thursday. My fiancé had to inquire. Then no call today and when he called they were closed. How can you leave a family without a car with no call? We’re both full time employees and need our vehicle or at least a heads up on what’s wrong(and maybe a time frame?) I know how much surveys and customer satisfaction surveys are to an advisor/writer. Tried to give the benefit of the doubt. However my boss would have had my tail had I kept a customer in the dark like this.

I leased an F150 last year and was very pleased with the entire experience. I’ve only needed routine maintenance which has also been great. Recently I needed to use the body shop due to a minor collision and also found that service to be excellent as well. Overall, everything about the dealership is five stars in my book!!

Wow, Scott from the body shop could not have been more professional. Great service, great work, and had my car done in less than two days. Wilm never go anywhere else.

One of the best car buying experience Ive had. Lew was great. Very laid back, informative and easy to talk to. No pressure and I got the right car. Bought a car here 10 years ago. Made the right decision to come back. Highly recommend them for your next car shopping trip.

Took my truck in for service today and got ripped off. I was told when I leased my truck that oil changes would be free because of warranty issues if the engine were to fail. That being said I was charged for the oil change and told that it was a deal from the previous owner and no longer homered. I also selected “The Works” package be to be done which is basic preventive maintenance in which it says check tire pressure. I got home to verify work was done and all my tires are still low on pressure and I assume they probably weren’t rotated either. That Jazzy guy is cheap and having mechanics perform theft by deception. When my lease is up I will be going to another dealer, one that is honest.

Purchased a car there from Michael about a year ago. Had a great experience. Service is always quick as well.

Bought vehicle from previous owner (Sturman Larkin) and had lifetime free oil changes. Still had free oil changes when they changed to Shults. Called in February to make an appointment and was told my lifetime oil changes expired. Well, I am in the market for a trade in and new vehicle purchase and it wont happen here. That is bad business out of the gate. They did not let us know of the changes and just picked a random expiration date. We were told that the free oil changes are why the previous people went out of business. Our vehicle demands that service twice a year. They offered to charge me 40 for the service. Losing 80 dollars compared to losing a new sale...Now, I wonder what will put these new owners out of business?

This is the best dealership I have been to so far. The pricing is fair and they work with the client for their best interest. The process is fast and reliable and the sales person (Mike) was very helpful in explaining all the available options and ordering the vehicle of my choice. Unlike other dealerships, they respected my requirements and they did not try to push something from their inventory that lowers my expectations. I also like their fair assessment of my trade-in. Highly recommend.

My passenger side mirror was broken I checked at another dealership quoted me alot higher price and had to wait 3 weeks to get it done vs 2 days. At your dealership treated with respect vs other place that treated you like they were doing you a favor. Will recommend to all friends and family.

I can’t begin to say how much I appreciate all the help I received from Micheal McCleary at Sturman Larkin, during my review and purchase of the used Jaguar S-type they had. I am in Georgia and had to rely on him completely for his honesty and easing my anxiety about buying a car without seeing it in person. From additional pictures, test driving it and being my point of contact with the car hauler, he went above and beyond! My car arrived today and I absolutely love it. I have bought a lot of cars in my lifetime and I have never received that much help, honesty and attention to detail! Thank you Michael for everything!!!

Took my truck there for a noise it was making. 2018 with 18k miles on it. Was told I needed to pay for a diagnostic. They proceeded to tell me my bumper to bumper warranty may not cover my issue. Then charged me for not being able to fix my warranties issue. Never again will use this dealership. Customer service was horrible. Good luck!

I was in town for 3 days to visit my parents. I took my parents car which they purchased at Sturman-Larkin for an inspection and air bag recall. THEY ONLY SCHEDULE SERVICE BY APPOINTMENT. NO WALK IN SERVICE. This is a first for me, no walk in service? It will also be my last visit.

Had the works oil change in a timely manner and repaired my roof rack rail covers while i was there. pleasant to deal with. one issue through two days after roof rack repair the drivers side roof rack cover again came loose, I heard it pop while i was sitting at a red light. bad design i believe. ill have to make another appointment to get if fixed again I suppose.

Shults Ford goes above and beyond for its customers. I previously purchased another Ford when it was Sturman and Larkin still after the change the team they have takes care of all the questions and concerns and has a lot of programs to suit various needs. I did not have the best credit and I student and Shults Ford was still able to find what best fit.

I just bought my 2019 Explorer from this dealership and had a wonderful experience. I love my new car and am happy the Sturman and Larkin team made the purchasing process so easy. The staff was welcoming, knowledgeable, and really helpful.

It was disappointing that after acquiring Sturman and Larkin Ford, Richard Bazzy decided not to honor the lifetime oil changes that were contractually part of the vehicles I purchased there while it was Sturman and Larkin. Its hard to believe that when acquiring the business they would not have to assume these contractual obligations. Just the same, I purchased three cars there before and will not purchase or get service there anymore. I hope the $30 oil changes boost their profits enough to cover the lost sales.

Great car dealer!!! Great service dept. Thank you!!!! Its so nice when you take your vehicle for services and its done on time and done right. Really makes your feel good. Thanks again!!

We were visiting Pittsburgh from out of town and had car trouble with our 13 year old Ford (175,000 miles). My sons mechanic recommended Sturman & Larkin so we checked their reviews online and decided to go there. At that point, we werent sure if we were going to fix the old car or buy a new/used car. We wound up buying a 2016 Ford Edge - the car is beautiful and we thought the price was fair. Every person we dealt with (Anthony in Sales, Michael Larkin the owner, Lynn in Financing) was friendly and there was no pressure to buy anything extra. Overall, it was a great experience.

Great service this time! Definite improvement. I needed a car repair immediately and it was not sure if it was covered under my warranty. I had to drop off on Saturday and was promised they would look at it on Monday and do repairs on Tuesday. I received a call on Monday that the repairs were done and covered under the warranty. They also did my needed free oil change. They took care of a recall and my inspection too. I had to rent a car and they are working on reimbursing me through my warranty. Couldnt be happier.

Shults Ford is by far the most personable and genuine car dealership in town!! Tom Merikas made my new car buying experience a breeze and a breathe!! Was patient with me and got me into the SUV I’ve always wanted at a deal i couldn’t resist!! Would highly highly highly recommend anyone looking to get a new or used vehicle see Tom Merikas @ Shults Ford South!! You won’t regret it!! Thanks again for the new ride Tom! So very grateful!!!

Salesmen was excellent, I give him 5 Stars! BUT, I bought a used vehicle as is, and I understand yes I signed papers as is ! But come on really! I get home and there is hardly any oil on the Dip stick .. had to add oil and repair a major leak luckily the engine did not seize.

Tony was fantastic, got me 0% interest and all applicable Rebates on a 2017 Ford Fusion that got me out of my 2015 Ford Focus that my family outgrew, plus lifetime oil changes! However my problem is the fact that when I went to register my car in WV I was told the sales tax had went up 1% and the amount on the check that was sent was short $169.00, I was not expecting this on top of my plate fees so I had to come up with this amount out of my vacation fund, I know I am responsible for taxes and title fees in the loan however this was a mistake on the dealers part not mine and does not make me very confident in future dealings as I was told this was my responsibility even though they made the mistake, took my review from 5 stars to 2 because it was not my responsibility to know sales tax rate of my state, you sell the cars not me, probably wont be back when it is time to trade my wifes 14 Escape like I had originally planned.

My boyfriend was looking to purchase a car last spring, and we were referred by a friend to visit Sturman and Larkin Ford. We had a great experience with the salesperson, Lew Dowdy. Therefore, it was an easy decision to visit them this week since my lease was do to expire in May. Everyone (Lew, Lynne, Mike Larkin, Chuck) was very helpful. I was informed of options, that I didnt know existed on my lease. I was listened to and valued as a customer not just a sale. Everyone was personable, pleasant, professional, and process was completed efficiently. I would recommend family and friends to purchase a vehicle from them.

I just recently bought my brand new Focus here and I cant say enough good things about my experience. The salesperson was friendly and knowledgeable and most importantly honest. He was straightforward with me and gave me the facts. I walked in worried I wouldnt be able to trade in my old car let alone get financing, but they were able to hook me with awesome financing and had me out the door in no time. I recommend Sturman and Larkin to anyone looking for a new vehicle.

My husband and I both have vehicles from here. Our experience was painless, professional, and pleasant! Ask for Michael McCleary when you go!

Great experience working with Roger, I purchased a new Ford Focus and it was a seamless process that only took a few hours. I was impressed with their honesty and helpfulness. It was a wonderful experience and I could not be happier with my new car.

Leasing a vehicle from Sturman and Larkin Ford was painless and relaxing. Anthony S., my sales consultant, was up front and polite. He was also very knowledgeable about the vehicles he deals with and made me feel confident in my decision to visit there for my vehicle needs. The whole process was an experience that I have to say was one of the best that Ive ever had at any car dealership.

Took my van in for inspection and as usual, they had it completed right away and much less than I thought! I have such piece of mind knowing there are no hidden charges or miss appropriated fees. Just honest good guys here!

My dad has purchased a few vehicles from Stuman and Larkin before, so when I was looking to purchase my first used car they stood out to me. Tom was very nice and friendly, didnt seem like any sleazy car salesman people warn you about. The car was used and as is, but seems like it couldve been new as there was extensive work put into it by S&L before I bought it. I wish Tom wouldve spoken to me more as the buyer than my Dad, but for the deal I got, its hard to complain. Will definitely be going back to them in the future.

I had a not so pleasant experience at the dealership previously so I was leery of going back. A friend recommended I talk with his salesman Glenn Mattes. Im glad I did. Much different experience. I purchased a new truck off of Glenn that day and will be seeing him for any future purchases.

All was done in a timely and professional manner without an appointment or prior notice. Scott Carroll, the service writer did a tremendous job of getting me in and out. Bill King hammered out the Inspection and Emission issues and I was on the road again in no time. Great Job, Guys.

Having checked out quite a few ford dealerships in the Pittsburgh Area, Sturman and Larkin by far is the best. They offered me the base price and went the extra mile to find me the exact vehicle I wanted. Other dealerships told me I had to choose from the current inventory or pay over $1,000 to get what I wanted. I had to pay a fee, but nothing near a thousand dollars. They by far are the most accommodating and professional dealership and I highly reccomend them. I worked with Nick and have only praise for his work and recommend dealing with him.

Since I made the phone call and talked to Tom Merikas, he guided me every step of the way, but gave me some space to decide. He helped me find the car of our dreams and made sure we got the best price available. Tom was very knowledgeable and professional, and I especially liked how he didnt pressure me as sales people did at other dealerships.I would strongly recommend him to anyone. He has a high level of integrity.

On October 13th 2018 a used car on the lot caught my attention so I pulled in to have a look. I liked everything that I saw (condition of the car, price, mileage, etc) and at that time Salesman Mike Heck arrived. We chatted a bit and he talked things that made sense. Numbers, financing, credit rating, and so on. No what will it take to get you in this car today stuff. No pressure tactics. No let me talk to my manager. And when I told him what I was looking for he didnt attempt to steer me towards anything else. My experience here was fantastic and Im so happy I stopped that day!

Bought a 2012 dodge ram recently, the people here are very friendly,professional, and helpful. Ryan and Tom are both awesome guys they welcomed me and my family and made us feel comfortable. I recommend others to check out Sturman and Larkin Ford!!!!! Ty Tom for the awesome truck God bless all of you!!!

I recently bought a new Ford truck. Did most of my research online. Found the truck I wanted at two dealerships. Inquired online to both Ford dealerships. Sturman & Larkin responded quickly with a real price, not a price that included every rebate you DONT qualify for. Visited their dealership and drove home the same day with the new truck. I was really impressed with the whole process from the start with my online experience to the dealership greeting of my salesperson, Eric, to the finance department giving me a better interest rate than my credit union, and even ending with a full demonstration of every feature the truck has. By far the best experience Ive had with a vehicle purchase. I would definitely recommend Sturman Larkin to anyone looking for a new vehicle.

Vehicle I purchased was as advertised and priced $6k under kbb. Very good deal. Salesman name is Roger. Best sales associate Ive ever dealt with. Strongly recommend dealing with Roger at Sturman and Larkin. Wont find a more honest, straight forward, respectable salesman than this guy.

We had a wonderful experience buying our 1st Ford truck. The salesman, Mike Heck was very knowledgeable of the F 150 we purchased and all the options we were interested in. Even though Ford struggled with the correct delivery date a few times, Mike Heck kept us well informed of the status of our new truck. We love our new truck.

Im local and was in the market for a pick-up truck, so I searched their inventory online. My husband and I went to look at the truck I found. The staff was very helpful. I was able to negotiate the price I wanted without any hassle and got a great interest rate. The whole process was very fast and easy. Im looking forward to having my free oil changes for life.

Scott in the body shop is very kind and professional. I would recommend his service to anyone in need of cosmetic work.

It’s a shame to have to write this but people should know. I brought my ford truck to this dealership after being in an accident. My thought was they were a dealer and I would receive my truck back in as good of condition as before the accident. Some $20k plus and three months later I finally got the truck back. Five trips back to them to get their deficiencies corrected and they still can’t get it right.The first time they gave it back to me without the breaks being pressurized almost causing me to rear end someone leaving the dealership. The truck was full of body shop dust, the tires all had about 25 pounds of air in them, there were wrecked parts still laying around the vehicle and the fog lights did not work.Unfortunately, that was just the beginning. There are parts that they were paid to replace that they did not, there are bolts on body panels that they removed and reinstalled that are not there, all body panels repaired by them are crooked, dirt in the paint everywhere, bare spots in the paint etc…I can’t speak for their sales team but the service and collision department are piss poor. They failed across the board, lied to me and never even so much as said they were sorry. Life is full of lessons and I learned one here.

Very pleased with my new Edge titanium. Again another vehicle of many that I purchased here and always a happy customer. Thank you Roger you’re the Best 😃

Always a great and pleasant experience at Sturman & Larkin. All of my vehicles get services here and always done in a timely manner. Scott is always a pleasure to work with!

Wow! Awesome! I have never had a better experience in my life at a car dealership. Tom Merikas was amazing, non-pressure and really knew his stuff. He set me up in a car that was perfect for me and within my budget. He easily handled any snafus and I was driving home in my new car that very day. Youre in good hands at Sturman & Larkin Ford, Inc.

Dont order parts and have them shipped. They use oversize boxes and overnight it and you are charged for it!!! BUYER BEWARE!!!!!

The guys at the dealership are great to deal with. They actually care about what they sell and that carries that over to the service department too. I bought a used vehicle that started to show minor surface rust along the rear wheel wells 2+ years into my ownership. They covered the repairs and did a fantastic job!!! My family has always bought Ford vehicles from Sturman & Larkin so there is a history there and I highly recommend them for both Sales and Service.

I bought a mustang from there and the salesman was as rude as could be. Didn’t want to listen to me. Insulted me..... I will never go back to Shultz again. If I could give 0 stars I would. What should have been a fun and exciting time for me he made it sooooo miserable.And for someone who got a double commission off me.... blows my mind.

My experience here was a great one. I walked in unsure of what my outcome would be and it turned out to be a great one. Ending with a brand new car :) Thank you to Mike Heck and the rest of the team, Im loving my new 2018 Escape SEL. Thank you for all of the help! I will recommend to anyone!

Went in to the dealership just to look and talk about trading in my car, ended up leaving with a brand new focus! Mike stayed almost two hours past closing to help me out and was amazing! So happy with my experience.

I had my oil changed last Friday and the guys did it in record time. Diagnosed what the odd noise is coming from the area behind my CD player, and affixed a piece of plastic on the side of the drivers seat. Very nice guys. Glad I bought my care from Sturman and Larkin Ford.

I have bought company vehicles from Glenn Mattes for a number of years and have been very satisfied. Deals are straight forward and paperwork is always spot on. Service department is very good also. Contract paperwork is never a problem also. Fast and effecient.

My wife and I were amazed at how well we were treated, even with three restless kids lol. No pressure, no rush, listened to what we wanted and did not try to sell us something we did not want. In fact we went originally just went to look, not to buy, and informed our sales consultant, Mike Heck, of this and he still took his time with us. Then one thing led to another and everything felt right here and we ended up leaving very happy with a beautiful truck. Thanks Mike.

My first ever car buying experience from a dealership couldnt have been better...Sturman Larkin Ford put me at ease, suggested cars to drive and worked with me on each possible car that I was interested with financing. Recently had an issue that required the car to be serviced...got it in and fixed with no issues (or expense I might add). Great dealership and great people...will continue to refer this dealship to anyone looking to buy a car!

Very happy that Sturman & Larkin Ford was able to get me in on the same day to repair an issue that Jiffy Lube had caused. Everyone was nice and Im happy with the service! Would definitely go back in the future.

Bought two used vehicles in one day. Very pleased with the company, the deals and the sales personal. We love the Chevy and the Ford. Many thanks for making the purchasing a fast and easy experience. We are getting alot of compliments on our vehicles. Thanks

Absolutely easy and enjoyable experience. My first new car purchase by myself. Roger was knowledgeable, friendly, and courteous. Would recommend him to other buyers. Thank you Sturman and Larkin for a worry free 1st experience!

Bought a 2016 F150 Certified pre owned with 41000 miles. Truck came with 1 key instead of the required 2, came without floor mats, came with a glove box that would not stay closed. Two days after the purchase the truck began to blow blue/gray smoke from the exhaust long with having a super rough idle. Two weeks later, theres no motor oil on the dipstick. I was told by the service manager that I was checking the oil improperly How did this truck get a certified pre owned tag? Yes its covered under warranty, due to a Ford technical service bulletin that is well documented online. So I paid extra money for a CPO truck, but that money will surely cover the repair cost on the truck. I could have bought another truck nonCPO for far less money.so In a nutshell, I prepaid for these repairs, even though theyre under warranty.

I brought my car into Sturman & Larkin Ford to have my headlight replaced. Scott, the Service Advisor was wonderful.Even though I didnt buy my car there, he treated me like I did.He took the time to get the information on the headlight and he also took care of the recall on my car. If there is ever a problem with my car, I will definitely bring it to Sturman & Larkin Ford.

Great Salesman!! Ron was the best!!! Ron was very helpful, knowledgeable, and efficient. Ron was very patient dealing with my concerns.Excellent service all the way around!If you are in the market for a New or Used Car, Ron is your man!

I own 2 Fords bought used and continually serviced at Sturman & Larkin Ford. I have a 2011 Ford Escape and a 2006 Ford Fusion. I have had absolutely no problems with either cars. I am very happy with both. Because I bought them at Sturman & Larkin I also get free oil changes. Their sales and service staff are very good. I highly recommend Sturman & Larkin Ford.

Sales staff are dishonest. They did not include all of my rebates on the bank application, and they kept us wondering for 3 days and they just gave up.Now with that said. SCOTT IN SERVICE IS SO EXCELLENT, FRIENDLY, AND PROFESSIONAL. THE MECHANICS WERE VERY KNOWLEDGEABLE. I GIVE THEM 5 STARS!

Two things I hate to buy, shoes and cars. Thanks to Tony at Sturman & Larkin Im getting over my car buying phobia. What a pleasant experience! I didnt think it could be this nice. Tony went way out of his way to make this an enjoyable task. His very prompt contact, personal attention & great service made this so easy. The support staff was very knowledgeable & pleasant to deal with also.Too bad they dont sell shoes.Thanks again Tony.

We give it a gold stamp of approval love that Ranger no hassle buying

Sturman and Larkin Ford was the best place I could of chosen to take my 2015 Escape. I was hesitant going to a dealership for many reasons, but I am so glad I did. I booked online 3 hours early and they had the exact time slot available that I needed. The whole process was done efficiently and explained well, the techs made sure to address and solve all problems, and in under 1.5 hours. I was very impressed with everything, from the staff to the fully stocked waiting room with many snacks and coffee. The dealership was very clean, everything went smoothly and I got so much done for only $55! I will definitely return.

Chuck Stover was fantastic. We easily agreed on a fair price and I felt confident that he was being a straight shooter. None of the dreaded sales tactics just straight to a truly fair price and painless in getting exactly the car I was looking for. The most pleasant experience Ive ever had buying a car. I was able to relax and enjoy. Interestingly, I received an email from another dealer that I had left earlier in the day about a new wonderful offer....it was 500 more than the deal I had already signed with Chuck. That made for a fun email reply when I told the other dealer (not to be named) that I had signed a better deal already :)

I bought my first car from Glen in November Ford Edge 2014..i loved it to piece..made 1 payment and someone hit me and they totaled my car..it was a great car!! Thought I wouldnt find another like it..But Glen came to my rescue and found another Ford Edge 2014 with less miles and Im in love..So thank you Glen for all your help!!

100% satisfaction at every step of the process, from purchasing my vehicle to having it serviced. I would definitely recommend Sturman & Larkin as a place to buy your next vehicle!

I drove over 500 miles to buy the exact truck at the price that I wanted. Anthony Stetson was very precise in his description and condition of the truck. Truck was inside upon arrival and finance dept. was fast and efficient without any pressure on add-ons. Special Thanks to Anthony. Thanks, Sturman & Lakin

Sturman and Larkin is a very good dealer! I just bought a gorgeous blue car from them. Roger is my agent, and he is a very nice person and considerable seller. I will definitely introduce my friend to Sturman and Larkin Ford if they are interested in Ford.

I bought a Focus Titanium from Sturman and Larkin Ford in the spring of 2013. I have had all of my service done there, including changing and storing my summer and snow tires. The service department staff are always pleasant and courteous. I work nearby, and they always provide quick shuttle service before and after service.During my last tire change, one of the pressure sensors got damaged. They noticed it before I picked up the car, and got it changed, no charge. Did I mention they store whichever set of tires I am not using (I bought the tires there)? Its really handy.The original sale was not stressful, and I hate buying cars. I like this place a lot.