I was initially looking forward to shopping at ShopRite after their renovation, but am very disappointed. The organic produce section is poor. It often has vegetables that are going bad still sitting on the shelves. They obviously pay very little attention to this section. I am looking for fruits, vegetables, spices, and herbs that are not full of pesticides, fungicides, glyphosate, additives, etc. I suggest you shop elsewhere if you are looking for fresh fruits and vegetables. Staff is mostly pleasant and helpful.
Good pricing knowledgeable staff
Beautiful storeCleanWell stockedFriendly staffAnd the place was empty
I love this Shop Rite very clean has more then the Shop Rite by me. People are alot nicer. I go here alot. I travel 1 1/2 hrs to come here just love it
Very good store, very neat an staff is very helpful an polite
Found everything I needed asked a few employees for help and all were pleasant
CHECK YOUR RECEIPTS! I have had problems with checkouts! Frequently doesn’t scan the sale price that is indicated on the tag below the item. Also several times the cashier has entered the wrong code for my fruit. Always same cashier. Again, overcharged. Digital coupon had been loaded onto card.
The worst deli department anywhere. Lousy service, always looking for someone to help serve you. Never enough registers open. Poor stock level on lots of products. This Shoprite use to be the best around. It is now one of the worst
They deserve 5 stars.Good peopleGood products consistency in every lane & the parking lot.
Newly redone store much better than before
Nice place, nice prices.
Seafood Department is FABULOUS! My commendations to Richie, the manager! My special order was prompt, fresh, and well packaged for the ride home! Please, afford him the staff and budget to make this department an exceptional experience for shoppers! Up his pay and that of his staff!
A very nice store. Has everything u need
The store is spotless and has everything you need
The ShopRite in town is updated, remodeled... easy to navigate and has a large isle if not more of organic items.Shopping online is also a pretty good experience here...
They recently renovated this Shop Rite. In my opinion, its a huge improvement over the old one. All new freezer and refrigerator cases, new produce section, and they now offer cold and hot prepared food. Their pharmacy is now a seperate store (next door) and has its own seperate entrance. Although its quite busy at time being its really the only grocery store in the entire town, at least now its a little more pleasurable to spend time in.
Very clean and great customer service
I have been a shop rite shopper for years, I do mostly online shopping. I started going here instead of Oakland about 2 months ago. I love the store, the stock is good, the meat great, clean and bright. I think their pick up could be a little more expansive, two spots? you have to call and let them know you are there? a little weird. My only issue is the customer service counter. Few times that I had to call and they cant be bothered to do anything. sorry, I have a line now........standard answer.
Very clean, amazing selection, and good prices. Definitely recommended!
Even though sometimes is hard to find someone to help or ask, whenever you do cashiers are very polite. I usually go there late at night as I have a little baby and that is the best time for me to go. It definitely is a well kept store. Would recommend shopping there.
Friendly workers in a clean, well stocked store
The bakery manager was beyond rude and eats as shes working which is beyond unsanitary she should focus on cleanliness and customer service than she does to eating and singing on the job!!
Always happy shopping here, good service and caring employees!
Very clean. Always stocked with a great selection. Ive done many online orders for pick up and I have had no issues.
It was well stocked with a wide variety of choices. Aisles are nice and wide. Store was clean and organized well.
Store was busy, but flowed well. The state of the parking lot due to the snow was the only drawback. They could have done a better job getting rid of the exceedingly large and tall snowpiles.
Clean,courteous,well stocked
Good selection, helpful staff. But all the random paper and bags left sitting in shopping carts is unacceptable! Doesnt happen at Highlands Market, Shoprite management needs to address this now.
Much improved store. Newly refurbished and has everything you need.
Its a very nice ShopRite my wife went in to use the bathroom and they let her, I dont know about anything else.
Very clean store. The cashiers are so polite and friendly. They have a nice bakery. I also find what I want when shopping. I love their produce section.
Absolutely Amazing. Clean, organized. The staff is Fabulous. Especially Carrie who is extra helpful and sweet.
Nice open displays courteous service friendly staff great prices
Always nice going to the West Milford ShopRite no matter if Im in or out getting something quick or if I run into an old friend from school or someone new
The bakery staff is beyond rude and the bakery manager is nothing less of a ignorant old lady ask her a question she rolls her eyes this store is just horrible and needs a new outlook and some new managers Stat!!!
Its a lot bigger then I remembered
Always a great experience coming to ShopRite. Even when I get yelled at for not following the arrows 😂😂😂. I tried Shop from Home Pick-up and the ladies were so sweet, fast and helpful. I wish there was a way to tip them.
Very nice store very clean with wonderful employees!
Clean and neat place... not as busy, very nice staff. Prices were reasonable.
Friendly and very helpful employees. All departments are well stocked.Ease of shopping and checkout.
I was impressed with the variety.Very helpful assistance and easy check out.
Nice place with a lot of stuff. Always clean
Haven’t been back to ShopRite in over a year since I moved away. Coming back to the new ShopRite 5.0 (used to be for me ShopRite 2.0) is a true blessing! Love the new update! The Produce/Deli/Bakery looks amazing!! You all did a wonderful job!
Modern spotless store with wide isles and fewer shoppers
Back to good old shop rite again. Most items in stock, pick up times easier to get and customer service of shop at home pleasant
I live right up the street from shoprite, but I go to the shoprite in Warwick because I like the seniors citizens discount. To bad shoprite in West Milford doesnt have the discount. Even the new store Highland Market has seniors discount every Wednesday
Terrible, obnoxious atmosphere and customers, very rude and shop rite dosent care, no parking and car will get dents, dings scratches and no room for any type of truck or SUV, and again shop rite dosent do anything about or care !
Change is hard but the store is better after the remodel. The fresh olives are not as fresh as the Oakland ShopRite, but still a welcome addition.My biggest complaint is the parking lot. I am not exaggerating when I say the original parking lot was the best parking lot that ever existed or ever will exist. It was simple and flat and presented options for how to enter and exit. The new parking lot with all of the curbs put in makes it feel tight and constrictive. Only allows three options for escape. It directs traffic in front of the store where people are entering and exiting. I can never forgive the person who redesigned it. Not until it is restored to its former glory. I do think the fresh Olives make up for it though. :p
Most items were well stocked and the store was clean.
Nice clean store, recently remodeled, great variety of product. One of my preferred stores.
A few years ago it got a renovation and it looks quite nice!
Not bad, wear masks, be safe, all is good 🤩
I dont like the new layout of the store as it makes me walk too much. That said the staff is great and the products good.
I practically live here. Always clean. Fresh fruits and vegetables. Bakery is my first stop. Donuts for the kids and cranberry orange muffin for me.
Has all your needs
Produce is terrible meat is also terrible
Its completely redone and absolutely beautiful. Mini in the meat department is the absolute best... she knows almost everything!!!
It’s getting better! Used to be awful and hated shopping there. The produce section has gotten a lot better. They have made the improvements to the inside. Just wish they would keep things in stock better. If you see something selling well common sense is to reorder. Staff is a hit or miss one customer service. Stopped using shop from home because I had to many issues. The parking lot is still disgusting. Definitely needs to be repaved not repaired. The striping is so confusing someone is going to get into an accident.
I have going there for over 30 years and I think it is Great
Great prices
One of the nicest supermarkets. Staff is friendly
Our place to go shopping!
Really nice store..great variety
Really enjoyed shopping here! First time since they remodeled and expanded. All items were well stocked. The store is clean. The staff was very friendly.
Since they redid it its way nicer. Thought the currently have the second set of doors closed because of COVID
It was renovated more space for more brands. Been shopping here since 1970.
I have been shopping there for a while but Saturday was my last time I went over the bakery ask for assistance they lady over the counter was busy so she ask young African American to help me i guess she wasn’t happy so she shown me the wrong stuff. So I find it by myself so I continue shopping around the store saw her walking inside with another girl roll her eyes and said to her friend loud I told you I mean if she don’t want to work she shouldn’t be there when ever I shop there I depend at $500 but now I will take my business somewhere else
Weve shopped at this Shoprite every week for 25 years. My wife placed an online order for pickup 10 days ago and gets a call now that they cannot do it. This was going to be food for Easter dinner. Why call now 2 days before a holiday and cancel the order. My wife spoke to the manager-Melissa who really didnt seem to care and then hangs up on my wife.I understand they must be inundated but I have no food and was patient to wait the 10 days.Very disappointed and will be shopping somewhere else outside of the InSerra Chain. Melissa owes my wife an apology if they have any chance of us ever stepping foot in that store again.
Clean, stocked shelves, very happy with it. Just wished they were part of instacart
Beautiful and great selection.
One star because is the only one in town. Whoever designed the parking lot, must consider double check his/her profession as well as the person in charge for the inside store organization. Total chaos in and out, inventory is always short when is none. All employees must be trained on food safety and workplace hygiene.Save your time and KEEP CALM, go to the one in Warwick, I dont think u will be disappointed.
Easy curb side pickup. Will definately shop here again.
Clean and empty at 7am. Everyone friendly and wearing masks. Well stocked.
Store looks brand new
We like it more than the Oakland ShopRite. The layout is convenient and checkout is quick due to speedy cashiers and many self checkout registers. Bakery area is well stocked and fresh. This is our go to supermarket.
Super modern facilty with spacious aisles and extensive choice. Sushi is great and freshly made. Checkout was quick and easy. A great addition to West Milford.
Very clean, employees very nice. All my respect for ShopRite employees ❤️❤️❤️♥️♥️♥️
I really love this store. I travel 20 minutes just to come here to shop.
Typical grocery store
Its nice. Youre usual supermarket. Some produce items are a bit pricey but overall the price is reasonable. The layout of the store is crazy! It took me a good 5 minutes just to find butter!!
Has decent prices and relatively friendly staff.Finding some items can be difficult with asking for assistance, but thats not a terribly big issue.The store just recently got upgraded and looks a lot nicer as well.
Close to lake Hopatcong and mc Donalds
The store is really clean and organized. Theres a big selection of products. I just dont like the way the receipt and the price tags are. I want to know what I actually paid and I dont want to have to figure it out. I also dont like how on some products you have to buy a certain quantity to get the sale price. There are a lot of products I would buy if I could just buy one and get the sale price.
Its been under construction for over a year so finding things can be a hassle, but the improvements were desperately needed. Their prepared food section has grown tremendously and I appreciate that I can get fresh baked Irish soda bread year round now, instead of just in March. With A&P closed its the only large super market in town but they still try to make it a reliable first choice anyway.
Since the remodel this place has a great selection of everything! Best supermarket in the area by far.
ShopRite in West Milford was just renovated and made much larger. Their produce section is huge and also carries organic produce. There is a sushi section, very large deli meat and salads section. Also a large seafood section. The rest of the store has been totally changed around. All new coolers and refrigerators. The store is very clean amd the staff is very friendly and helpful.
Looks really nice, fresh and new. Only thing I have against this ShopRite is Ive been in there three times so far and havent seen a gluten free section yet. Wanted some frozen GF rolls last time with no luck.
Main shopping destination. This place has alot to offer. It has sushi, a bakery, a deli, and everything else a big grocery store needs.
This grocery store is so much better than any grocery store we have back home in California. The overall amount and variety of foods and various products sold here is unbelievable. There is a full seafood market with live Lobster, there is a sushi bar with chefs actively preparing fresh sushi. They have everything you could ever want from the grocery store and then some.
Fast service,safety in place
Always a nice place to shop. The cashier Heather was friendly and welcoming. Ill be continuing to buy my groceries there.
I spend about 250$ a month in your store and today I tried to return a recalled box of hamburgers and was told I didnt have a box so they couldnt do anything. Who has room in their freezer for a big of 32 hamburgers. A recall is a recall. I left them there anyway cause Im not going to take a chance of ecoli...
Literally the worst ShopRite on the planet. The people in charge of this ShopRite as well as the person running the redesign needs to rethink their career choice. The inventory of this store is random and inconsistent, to the point I have thought certain products were discontinued until I saw them at a different ShopRite. A town of 80 square miles shops here, or use to shop here, until they cut the parking down so no one fits and decided to rearrange the entire store each night rather than just moving everything once to the empty shopping center in the other side of town until the remodel is complete, and then out it neatly back. West Milford ShopRite needs help from an intelligent and capable adult right now.
Wear your finest pair of pajamas and brace yourself for moldy sweet potatoes and produce that ages faster than your high school crush’s hairline did. Watch out for “fresh” garlic wrapped in white mesh with bugs inside the cloves.
Newly renovated, selection good, staff is friendly, store is clean
Lots of good choices at a nice price point.
I love this shop rite as it is local and people are friendly. Prices are very reasonable too! Right now a lot of construction underway so it is a little crazy but cant wait until it is finished.
Convince new building super. Nice produce is great. Prices good too