Paid greater than 250.00 dollars for glasses I have had a short time and they have already fallen apart, took them in to be fixed, they fell apart again by the time I got home. Called manager who was very rude, glasses still not fixed. Filed complaint at 1-800- walmart to try and get glasses fixed, now a waiting game. These are prescription glasses that I have to have to read and drive ! I will never buy glasses there again.

They have these covid procedures down perfectly. They make you feel real safe. All the ladies are very sweet and the dr is efficient.

Used to be a good easy place to get eye care needs. Now, there is always an excuse to why you cant get service. It is either Covid, the office manager isnt there, or their equipment isnt working.

No customers in the room5 employees doing nothingI had an appointment and they wouldn’t let me shop for frames.I’m not playing this game

The staff was very pleasant and kind. They explained everything .The eye Dr was so nice and patient I have been coming here for years.Great job on everything.

Just as good as the more expensive firms. Maybe even better. He has always been kind and knowledgeable. Just bc its in a Walmart doesnt mean it is less than or discount.

Pleasant experience all around with this location. Their doctor is there M-F and every other Saturday and theyll schedule you between 8-3:30! Thats some excellent MD hours compared to my local Walmart. I wont get into it but the WalMart Vision Center in Winnsboro, LA will never waste my time again - EVER. SO! Back to the wonderful world of Walmart Vision Center of West, Monroe LA! :-) They accept most commercial insurances but you can call to confirm first. The associates are so pleasant, friendly, & attentive. There are usually 2 on the floor assisting customers. Theyre very thorough & answer all questions. Youll never feel forced, rushed, or regret being there! The doctor is very respectful & polite. I compared my last visit similar to a spa. It was a very smooth experience. The way a visit should be. I definitely plan on coming back. They have a big selection of frames. I cant wait to follow up. Looking forward to maybe getting some contacts now from this location. Im a very happy customer. No complaints.

The kindest eye doctor I’ve ever been to!!

Typical Walmart experience. Manhandled and bruised produce. Uninformed, underpaid employees who arent familiar with the stores merchandise and will point you in the direction of the nearest other employee like a game of tag where the customer always loses. This is most Walmarts. You dont come here because you want to, but because there is no better choice at the time.I have a particular gripe with this one, though. I was calling to see if a product was available since the website had no information as to its availability. So I call and the operator either puts me on hold or I am transferred and put on hold for slightly over 30 minutes. Once I spoke to a person she was knowledgeable and had an immediate answer. But surely a phone transfer to another department shouldnt take such a ridiculous amount of time. I recorded the conversation. Im thinking management might be interested in hearing it. Or perhaps they could care less. I dont know the specifics of the situation but at least the operator knew my call went unanswered for so long. No hold music or voice to pacify that someone was paying attention. I wanted to see how long it could go on for. Dont plan on getting much help if you call, I suppose. Or, perhaps, I just picked the wrong day of the week to call. This isnt the worst hold treatment Ive gotten. Walgreens in Monroe, LA once kept me on hold for nearly two hours hoping I would go away because I had a complicated issue with my prescription that required a lot of calls and paperwork. Persevere if you get stuck on hold. Put your phone on speaker and find something else to do until a human finally joins you on the line. Corporations use tricks like this to bully difficult customers. I dont just mean belligerent, angry, or mean customers, but those who just seem like too much work. Minimum wage and the Walmart employment environment doesnt foster good employees either and that is Walmarts fault.

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