user
LKQ ABC Pick Your Part
451 Benoist Farms Rd, West Palm Beach, FL 33411, United States
Appearance
LKQ ABC Pick Your Part
Comments
Sa
Review №1

This is the best junkyard hands down. The cars are always set on time, and they always open on time! The guys working the yard are absolute units. I’ve seen them working from afar and I’ve never seen such hard workers. Most junkyards I’ve been to, the guys working the yard are lazy and could care less about the customers, but this junkyard is completely different. These guys are very polite and are always ready to help, but not only that, you can tell that they they genuinely care about their customers. Always such a great environment, it’s a pleasure to come here. I met a few of them in person yesterday and I can’t write this review without mentioning them. Adam, Gary, Dwayne, James and Cortney I want to thank you again for helping me last week, you made my visit here a great one. You guys are the best and I will continue to visit this junkyard thanks to your amazing customer service! You can definitely tell LKQ is taking care of there workers because this type of service is like no other! Thanks again!

Ke
Review №2

Sold me a completely dead battery. Here’s the proof. Would never go back there for a battery or anything. Just buy new so you don’t have to worry about going back to find one that works.

So
Review №3

Looks like a war ended here. Tires and wheels everywhere. Careful when walking. They should put it in one place.

Wi
Review №4

If you ever decide to junk your car, I would recommend this company. They pay out more, and have great customer service. Definitely ask for summer, shes one of their best employees. She understanding and always smiling.•Wilfaud

Ni
Review №5

First time visiting this junkyard and it was a wonderful experience. The yard was very well organized which made finding my car a breeze. Nick helped me today and he really went above and beyond. Im used to bad service when it comes to junkyards, but Nick really showed me that not all junkyards are alike, best customer service I have ever experienced at a junkyard. This place is 5 stars, the prices are very fair, and the staff is great!

Jo
Review №6

I usually dont write reviews, but this one is well deserved. I have never had such a great experience at a junkyard and it is all thanks to their awesome staff. I was attended to by a young man named Brenden and the customer service he offered me was AMAZING. He helped me find the car I needed and was very knowledgeable about the parts I needed to buy, its great when these yards have a part specialist working the front. He really made me feel welcome and really did a great job assisting us. Hands down the best junkyard I have ever been too and I am now a customer for life! Thank you Brenden!

Jo
Review №7

Very bad experience today. Been going there my whole life no problems. Today I was automatically charged for a extended warranty that they are now offering. They do not tell you that they are charging you for the extended warranty and I was told they don’t have to. Do not be fooled and make clear that you do not want it, if you don’t. It is not necessary to make a purchase. You can make a purchase with or without their new, optional, but not made aware during checkout warranty and automatically charge you blindly.

mi
Review №8

Ive been coming here for years, and I even referred my friends and customer, great place to get parts. Ive never had bad customer service. Untill I was rudely encounter by a short stubby lady, who I am assuming is the supervisor. She was extremely rude, and obnoxious. Everytime Im there i notice that shes alway having a conflict with a customer. Seems like she only goes by her own rules that even her employees disagree with her. After that experience, it will be my last time doing business with this location, untill she is no longer employed at this location. Luckily, there is another junk yard next door that is ready and willing to take my business, and any future business i give them. I usually dont go out of my way to make a review but this one needed to be done!

Ke
Review №9

Excellent prices, very friendly staff. Super happy I came here!

Br
Review №10

Great finds for cheap prices if your willing to pull your own parts. Top dollar for your old cars. They pay the highest for your old vehicles.

Er
Review №11

This is the best place to get your used parts. Get the app, locate you car, pull you part, pay a low amount for your parts and add to you car. It is that simple.

DJ
Review №12

Refused to honor the Labor Day %40 discount advertised on their webpage stating,We have not honored sales discounts since COVID.And that,[We] Should contact corporateEven though the advertisement was on their specific webpage. I wouldnt have driven all the way down from Fort Pierce to pull two motors and a trans we my friends had I known they were this deceptive.

Br
Review №13

If they have a Car like yoursYou can usually find a good used part !!

Vi
Review №14

Great prices and they had what i needed and easy to get around in the yard

K
Review №15

It is run well. It had 1 of two items we wanted. Not their fault just the way it rolls.

Cl
Review №16

Nice people its a little bit under water right now but it better than the other place down the street

No
Review №17

Decent prices friendly people just wish they would not have so much water standing after the rain u can even get into vehicles

Ch
Review №18

It looks like a war just ended here it was so messy and we couldnt find our car part that we needed I give it one star. And be careful cuz youll slip on mud. So be careful when you walk in that place.

lo
Review №19

I just got a chance to look at my receipts from today and noticed they charged for extended warranty on every part I bought. Thats not cool. I didnt ask for extended warranty which totaled $26.38 of the $133 I spent there. Thats over 20% markup on parts that I save them the labor of removing. Things sure have changed from the days gone by where it was a great deal to get used parts at U PICK. Now we just pay for the overhead of a national corporation. Good Luck LKQ!!

Ha
Review №20

I return something with the receipt they never put the money back on my card do not go here there a rip off

Jo
Review №21

Great selection, nice staff. Found what I needed and it was where the website said it was.

Cr
Review №22

Worst experience ever came there To remove a seat however there was somebody removing engine parts moving engine parts and said the seats were his the manager came and agreed with the guy Her name was lori

Ca
Review №23

Too be honest you’ll find better deals online Amazon or eBay. Some of its price for used semi broken parts are the same price as new ones online..

Be
Review №24

Watch out !!!They charge you for extended warranty even if you didnt asked for.....it used to be better organized .

Ja
Review №25

Junkyards arent,what they used to be a d the people arent customer friendly

Ri
Review №26

Entering we were greeted with help to get an inventory list, looking throughout the vehicles was enjoyable, when we left the line took longer than it should have and the cashier dripped yellow marking paint on perfectly beautiful sun visor we had found, that was irritating. If the paint doesnt come out, Ive saved the receipt, I will get it exchanged out at no additional cost. I would have given a five star except that was a very irritating experience at the end.

De
Review №27

Easy to navigate and friendly staff. They provide a great service to the public.

Ma
Review №28

Large inventory, reasonable prices, and good layout. Its easy to get in and out and also to find the cars one is looking for. Free use of wheel barrels and a few other things. Would recommend.

Ro
Review №29

Nice, helpful, up front staff and a yard with a pretty good selection of vehicles . Can almost always find a hired hand if need be as well . Good place

Ka
Review №30

Staff is always nice. good prices for parts

Bi
Review №31

Some of those cars are too old, but the price and the attention is good

To
Review №32

Great but you really got to watch check out they double charge for thing

Re
Review №33

Good bargains! U just have to look for the parts.

Jo
Review №34

Half my car is from LKQ, best selection of import vehicles in West Palm Beach, download their app so you know when your car comes in so you can get that hard to find piece. $3 entry, reasonable prices.

T
Review №35

Its great to be able to find parts at a reasonable price!

Am
Review №36

Worst place to go at this time, people don’t wear mask and they still let them in and they use one way to go in and out.

SC
Review №37

Good place for used parts, check their website for your car dont ask here 😋

Ch
Review №38

With all the dirt and rocks hard to transport heavy parts on the bad carts

do
Review №39

The best automotive boneyard around.

Mo
Review №40

This place has been a life saver for me. I love LKQ.

W
Review №41

I asked for a price on a dashboard. They told me they cant price it until I pull the part and they see it. Why would I spend two hours pulling a dashboard only to find out the price is not worth it. I have been coming here since it was open. Never ever ever again. They lost a customer that spends probably $5,000 a year at their facility. Now Ill just go down the street and get treated correctly

Jo
Review №42

Great and organized

Jo
Review №43

Needs to be cleaned up better and information needs updating on vehicles

St
Review №44

The parts yard is wo-maned by two nice ladies both entering and when paying for your item(s). If you are too busy dodging puddles of water and mud and in errant try to exit where the vehicles are brought in, you will be accosted by a woman that jumps out of her blue and yellow hut armed with the sensitivity of a sledge hammer and inform you that you cannot exit this way. I mentioned that if they had laid some gravel down, I wouldnt have been forced to seek the easiest way out - only to find out that there is a barrier between buildings. Too bad, was the answer.Total cost of admission fee: $3.00; total cost of special clip item purchased: 56 pennies for a grand total of $3.56. Total cost of having my sandals looking new again: priceless.Would I return to LKQ? - probably yes, as the prices are reasonable and they have a large variety and the ladies handling the parts entrances and exits are nice Ladies. Next time, if it rains the night before, Ill bring my rubber boots.Ill make sure I dont wander to the South side of the lot at entrance 201 Benoist, lest the Mother of all Dragons surfaces again.

M
Review №45

Couldn’t get to the part I wanted without scuba gear. Lots of standing water between cars. Yard not level.

Ja
Review №46

Always help for personnel friendly and willing to help you look up whatever you need and print out where its at in the yard and prices are very reasonable

Ke
Review №47

Great customer service.

Te
Review №48

The workers are nice but the yard is a mess its really dirty most of the cars there is no access to it a lot of muddy water mosquitoes needs to be taken care of urgently it is a health hazard

ga
Review №49

Place is treasure trove of auto parts. Bring some tools and happy hunting.

Je
Review №50

Nice and good service

ro
Review №51

Great if you need parts for major cars like Honda Toyota and American models

mi
Review №52

Wow!!! Great staff and an awesome inventory. You have to check it out!

Tr
Review №53

It was worst lkq that Ive been to in terms of organization

Pa
Review №54

Always love coming here, yanking uncooperative parts in surface of Mars temperatures, running back to the car for more tools... Makes my day.

Ge
Review №55

Wow..this place has changed....walked up with a front of a ac clutch plate...girl told the guy to charge me for a ac clutch...I explained it wasnt the clutch, just the front plate... Wanted $56 for a part that cost new for $80 WITH THE REST OF THE CLUTCH and a warranty...I told her repeatedly it wasnt the right price, she didnt care. I went next door to U Pull and Pay and bough the same piece (off of a rebuilt clutch) for $10..... Dont bother going here go to the place just north of it U Pull and Pay....The girl at U Pull and Pay actual told he cashier its not the whole clutch so was just charge them for a pulley!!! Amazing!

Ra
Review №56

Very quick very professional

Mi
Review №57

Clean rows, parts are reasonable, friendly staff. Been going for years and I wont go anywhere else. Wish the wash area was a bit better but hey its a junkyard.

Ro
Review №58

Most organized automotive graveyard you will find. Cheap prices. Bring your tools and save.

Ca
Review №59

Extremely overpriced every time I go I get a bad experience

Jo
Review №60

This place is a Joke and a crook. Went to get some used parts there and at check out got a bill for $90.00 ask what cost so much telling me the parts I got which was a used small fender grill two park light and 2 mud flaps that cost so much which I can get on Ebay for less. What a rip off. I will never step foot in there again.

ha
Review №61

Way over priced for junkyard

Co
Review №62

Every time I call the 1800 number,I have to wait 10 + minutes for them to find my account! EVERY. SINGLE. TIME. It doesn’t matter if I say the account name loud, or even if I spell it to them! They always “can’t find the account.” Then when I demand to speak with a supervisor; all of a sudden the account is found. Total BS. Been going to and giving LKQ my business for a LOT of years. Not a happy customer at the moment.

Se
Review №63

Very good for buy used parts

Fi
Review №64

Horrible. Rude. No one will even tell you where your make is. Bottom of the barrel.

Ch
Review №65

AlmOst always have what i came for, and cheap enough

Be
Review №66

From the moment we called them for a quote to the moment they handed us The Check they were honest respectful and courteous. They made selling our car easy. Thank you

Pe
Review №67

Always a good experience here. Remember to bring your own tools. $3 to get in, but youre bound to find the car part youre looking for. Prices are okay for the most part. Wheelbarrows are free to use to carry your tools and parts around. Great selection of cars. You can return parts that didnt fit/work within a certain timeframe for cash back. Keep in mind they stopped selling airbags or related parts such as seatbelt buckles/tensioners some 6 months ago

jo
Review №68

Very easy to find what you looking for.

Co
Review №69

This place used to be good, now i guess the new people in charge the place is crappy. I would not recommend anyone to go buy parts at this location on Benoist Farm, due to very very poor customer service.

St
Review №70

Great people and they have a good selection, definitely register for your vehicles and locations you want to go to and you will get an email notification when they come in so you dont miss out.

Sa
Review №71

Very organized very clean for a junkyard staff is extremely polite and nice cars in very good shape

Je
Review №72

I go there from time to time and they are always helpful and polite and the prices are reasonable

la
Review №73

Gave me a great deal for the car that I sold to them. It was a very easy transaction with a pleasant staff.

Je
Review №74

Love it here

Ma
Review №75

The best junkyard in West Palm Beach number one has everything you looking for no questions asked I give it a 10 Stars if there was 10 Stars

Br
Review №76

This place is trash compared to U pull and pay. Customer service sucks and the prices are WAY too expensive. Went to buy lower control arms they were all broken Armand the bushing missing.. they tried charging me $56 when you can buy them brand new $60 online. Not to mention we went once and my brother rearranged his trunk to put away pieces and they tried saying we took a wire from there.. Theyve idiots.

Sh
Review №77

The cars are lined in rows. You can search their site to find where the cars you need are. Costs $3 to get in.

Ca
Review №78

Good clean place. Friendly service

na
Review №79

Horrible customer service the regional. Manager was there when I was there and this guy is so rude I asked him a question he didint even acknowledge That I was there I was asking a question about a car in inventory just blew me off like he was better than me. So a week later I went to another location on dyer Blvd and there he was again I left I will never buy from lkq again

dr
Review №80

Did good today still wanted to get 8 taillights but trunks are locked.

br
Review №81

The place is expensive I bought a part thats $40 new online and they charged me $31 and theres no guarantees that it will work. It also took me forever to find a vehicle.

Lo
Review №82

If you have the tools, and the knohow to get the right parts, then u will love this place!!! They have a ton of cars, keep up with their inventory and are extremely helpful! !

Sh
Review №83

Great place, friendly staff...8 out of 10 times I find what I need.

br
Review №84

Easy to get access to much needed parts at a great price.

Ma
Review №85

Variety of vehicles and set up is great for you to go and get what you need.

To
Review №86

You must bring your own tools to pull parts out manager is pretty cool

Du
Review №87

Charges $3 to get in, as if it were a museum. Is messy and trashy. Parts are torn apart hard to find what you need

Ti
Review №88

Zero stars. Told on the phone that hours were until 6pm, only to show up and hear they closed at 5. Website and customer service clearly states 6pm. Staff were very rude, one walked away from me refusing to tell me what the actual hours were. A second staff member told me they reopened at 8am and again walked away. Very disappointing trip, I wont be back.

ki
Review №89

I called service about an experienced I had with a racist employee named Josh and the lady hung up on me. Y’all better fix this

Na
Review №90

Best prices in town

jo
Review №91

Great customer service. Polite people and great prices

je
Review №92

I went with my wife and first they wanted to charge both of us so I told my wife to wait in the car then the lady said I was mean for saying that to my wife and started giving me advice its none of your business about are relationship. Ill do my best to stop ppl from going there

Pa
Review №93

I go there every time good parts but the prices are always higher than the neighbor(u pull and pay)

Ne
Review №94

Item not compatible after hard work removing.but otherwise ok

J
Review №95

Good prices awesome customer service!!!😀

Jo
Review №96

Good priced parts large selection of cars to pull parts from

Mo
Review №97

If i dont find it this weekend will next weekend

C.
Review №98

Was looking for a few rare parts for a 96 Jeep and found exactly what I was looking for. Excellent prices as well.

Ro
Review №99

Not very helpful and they do everything short of patting you down and walking you through a metal detector when you leave. U Pull and Pay directly next door on the north side is superior in every way.

Mi
Review №100

This place is not good anymore they over price charging core charge not only that admission is $3 and they don’t even have water for Hands cleaningThey need no starts bad service

Information
70 Photos
100 Comments
3.9 Rating
  • Address:451 Benoist Farms Rd, West Palm Beach, FL 33411, United States
  • Site:https://lkqpickyourpart.com/locations/LKQ_ABC_Pick_Your_Part-196/
  • Phone:+1 800-962-2277
Categories
  • Salvage yard
  • Auto parts store
  • Auto repair shop
  • Car accessories store
  • Junkyard
  • Recycling center
  • Towing service
Working hours
  • Monday:8AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:No
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations