Excellent experience! The service department staff showed amazing customer service upon my arrival, quickly gathered my car information, and prepared the car for the technicians. On the other hand, my service rep Mauricio worked above and beyond on the right solution for my needs. Mauricio respected my time, didnt try to oversell unnecessary services or parts, and worked out a fair deal to cover my needs within my budget. After the technician did the job, Mauricio walked with me to the parking lot to see the truck. He went over all the labor details to ensure that I was satisfied with the work done in my vehicle, and yes, they exceeded my expectations. Based on my experience will definitely recommend to anyone the Palm Beach Toyota Service team.

Raul was our service tech. He provided follow up to the progress of work being done and provided approximate time frame of work to be completed. All work completed efficiently and expeditiously. Great job!

Since batteries decide to die at the most inconvenient time; I was a drive up customer requesting service on the fly. And while I understood my battery had given a long and reliable life I also felt the need to have the system diagnostic run in case there was a developing issue. I appreciate knowing that the tire sale is coming up, and I’m sure the tech meant well when he left a laundry list of thousands of dollars of services that “really should be performed.” Hard to convey the tone of voice I just used there while dictating. I just needed my car back on the road to get to work.

Had my 12 month service on my Prius Prime. the staff was pleasant and efficient. In and out in about one hour. Would recommend PB Toyota service to everyone.

This place has single handedly revolutionized the service and car owning experience. My Service Advisor Sammy always makes great recommendations, and provides a customer experience unlike any other. The service manager Felipe runs a great service drive that is not only efficient but personable and customer oriented as well. I’ve been to all the local Toyota’s and gotten decent service and some really bad that I won’t mention, but Palm Beach Toyota has provided me with more than service, they have provided me with a problem free and cost friendly car owning experience. Thank you to the GM Shelby and Felipe and Sammy. You guys are the best.

As always, the service provided by Palm Beach Toyota is top of the line. Jose was helpful to get me into the schedule on short notice, quickly handled all the service needs I had and communicated frequently through the whole process. Overall, Shelbys team is fantastic and will take care of all your needs. Highly recommended.

Always the best service! Thank you to Fillipe!!! Place runs like a well oiled machine. After years of great service still finding ways to make things easier and faster. Blessed to have found a great place! Keep it up!

They are always great. There is a really nice area with TVs, and free coffee to wait for your car to be ready. There is also areas to charge your phone and there is free wifi.

Raul was helpful, professional and honest as always. Please very nice lobby/waiting room with great coffee

Prompt, amiable, knowledgeable, proficiently professional, skillful, honest, trustworthy. I feel like family when I am dealing with Palm Beach Toyota, from phoning in to being released with job well done. Thank you for the lovely service you provide and so much appreciated.

The attendant Mario was really nice. He helped to get my car checked in and completed in a short time.I receive a call to notify me that the work was done.

Ericka was our service rep. she is extremely professional in handling clients. The timing and service commitment provided was on the dot. Thank you very much ERIKA SATTAR (Big Thumps up to you)

Very good service experience, nice waiting area and staff was very professional. Service was quick and cost was very reasonable.

This dealership does such a good job, I even took my daughter there to buy her a car!

When I pulled up to the drive I was greeted by the porters who asked what was I here for and who I want wanted to seeErika the service adviser was very welcoming and professional. Took my keys info and ask what I wanted done to my car today. Once my car was done she called me to let me know it was ready.Really good service and Experience

Going to Toyota Palm Beach to get my car serviced is always a pleasure. It’s always professional, I always talk to Mauricio, he is kind, respectful, knowledgeable and patient. He explains everything the car needs and answers all my questions. The dealership is very clean and organized.

Extremely helpful and professional. Raul was friendly and helped get me in and out quickly!

Sammye was awesome. He’s always so sweet and kind when I come in. He’s always professional and and courteous. He deserves a raise Toyota!!!!!!!!

More than 5 years my family has been using TOYOTA services, and the last two times I went, SAMY BONNE-ANNEE served me. He was amazing, he took great care of the car and make driving feel again.

Raul, my service advisor is very professional and outstanding as well as being a pleasure to work with. Palm Beach Toyota provides excellent and quality service. I couldnt ask for better service. 5 stars!

Generally this place is fantastic. Unfortunately at this time I was there for hours! And it was 2 1/2 hours before they prepare the work order for some reason?

My service advisor was excellent. The mechanic took 3.5hours for putting a patch to the tire. Took to long for a simple repair.

Been going for 4.5 years for regular maintenance and any other services needed. Friendly and professional staff. Great place. If you have a Toyota I highly recommend them.

Advisor made aware that this was a first time visit. Dropped car off at 11:30 a.m. Call and texted for status update about 1 p.m. Not available and no response to text until 1 hour later (as I was arriving on-site). Recommended repairs are services that had been performed within the last six months. Ladies beware...know what services you need before you go.

My service advisor, Mauricio is very efficient, always endeavoring that all my required Maintenance gets done at a good price and the best payment plan.Thank you WPB Toyota for keeping my vehicle running at the highest level.Jestina.

Mauricio Landa. If you want peace of mind and good work every time; he’s your guy.

The service is great, however, the text message system doesnt let you know when the car is ready. I appreciate the coupons discounts and the caffe.

I have been going to this Toyota dealership for many years & I am very pleased with the car service maintenance performed by my mechanic, Erick Arrogante who always make sure he checks everything to keep my car safe for me to drive & keep me inform of any needed repairs in the future if any.His Supervisor, Mauricio Landa is very professional & always welcome you with his friendly smile.Thank you so much wish you both nothing but success in what you both do!!

Phillipe was very easy for me to talk to about the issues I was dealing with to repair my car. He was professional and understanding of my individual situation. This is the second time I have had repairs done at this location. I would strongly suggest using their services.

Good service, friendliness and caring for the customer. Mr. Sammy Boone Anne is an excellentService advisor I will go out of my way just to be attended by him.

I am a very pleased customer of Palm Beach Toyota!!! I work with Anthony and he’s great!!

My service rep Mario Martin wasn’t the best at his job. First, he allowed another person to skip me in line for service and didn’t even acknowledge it. This doesn’t really bother me as much as me driving off the lot with MY HOOD UNLATCHED!!

I needed a basic service, tires and brakes for my car. I was very happy with the price and quality of work. Highly recommended if you own Toyota

I love how Palm Beach Toyota takes care of it’s clients. Sammy is always courteous, polite, knowledgeable, very professional.

My advisor Anthony Ruiz was very professional and very knowledgeable. The experience was smooth and I am pleased with the service. I recommend going to him.

Great service…. In and out in under an hour

Mauricio is great and professional. He is who you want to represent your company

Excellent service by Fillipe, Tri and Man. They always do an awesome job! I highly recommend this Toyota dealership above all others in the area.

Sammy is a great advisor, always help me out and make sure my car is taking care of 😃

Ive been servicing my car there for over a decade (from Military location to Congress). No issues. Courteous staff!

I got a screw in my tires and was able to get an appointment the same day. Luckily I had tire coverage do I got a replacement tire. The whole process took about an hour. I was really happy.

Very professional and helpful. I would recommend them to anyone!

Took 50 minutes for Toyota to tell me they didnt have the plastic part to change the piece and theyll call me when its in. Whats the point of making an appointment, computers and all those people there.Step up your games Palm Beach Toyota!Find a new managers for your services department that will listen!From one business owner to other.

Always enjoy the experience, they do a top notch service job.

Palm beach Toyota is the place to go,the service is off the chain,when I tell you how comfortable and clean that place is,I didn’t have anything hot before I go to get my vehicle service,don’t worry tea is there,that place is so relaxing.my advisor was Paul Marchinares, very respectful explain in detail what my vehicle need to get done no pressure and he is very pleasant and professional,well attired,and he followed up with me every step of the waiting, I was in and out so quick I was able to reach work on time I definitely will continue going back there.

Whent to service my Toyota and I got out with a new car!! Totally recommended

Great job! Raul M is terrific!!

It was my first time and the overall experience was great

I always use the same service writer Jose Ruiz and the gentleman has always been very professional.

Mr. Sammy is very polite and courteous… great respect and tends to every question asked …. He’s awesome keep up the great work Mr. Sammy

We got a recall on our fuel pump. Got appt in a few days, everyone on time, clean area, done in 2 hours instead of possible 3. No high pressure to buy or trade vehicle while there.Coming from another dealership that couldnt have been ruder, more high pressure tactics, no follow thru on promises and ENDLESS calls, postcards and letters every month to trade, renew warranties. We had purchased 4 vehicles in 3 months so get 4 times the annoyance. It was a breath of fresh air and renewed my hope that Toyota is our new kind of cars. Very clean, pleasant staff and all questions answered.

Came for new car 6 month/5,000 mile check up. Promptly done. Erica was professional and friendly. I enjoyed Erica as a genuine, sociable business person

Sammy was great. All technicians Ive used since your Southern offices are outstanding.

I will always return to this place where they serve you with warmth and good disposition. Excellent customer service and always punctual with the best quality standards.

Staff is always friendly and helpful! Technicians are great.

One issue. The rights spray for the windsheid was blocked and no one caught it. But over all great service

Professional and efficient service provided by Fillipe Cortte

Short wait. Polite service advisor

I have taking my car here for years. My service advisor Fillipe Cortte is terrific. I always schedule my appointments with him.

10/10 recommended Thanks to Maruicio 👏🏾👏🏾

Great experience from start to finish, will definitely be a regular customer for service of my vehicle

Check in to service to departure amazing .

My power steering light came on . It’s Friday night. Sat. Morning I start calling service centers . I couldn’t get in no place...Until I called here. They said come in a couple hours.I get there. No wait.My light had went off by then and instead of trying to charge me for some made up thing which they could of have . They said nothings wrong . That just happens sometimes.They are HONEST!!

$69.00 to adjust the serpentine belt is a little bit costly for a few minutes of work.

My Service Coordinator Erick did excellent! J

Excellent staff, clean safe facility. Prompt service. A+

The manager was very diligent to make sure my vehicle got the proper service 👏

Daniel is the best! He is very professional and very helpful.

Quick and easy process and fixed the issues I had

Erika is the best ! She took care of everything I needed and in a timely fashion.

I usually used Delray Beach Toyota dealer to change my oil, not only that, they alway wash & vacuum my car for me .now move to lake worth using palm beach for the first time . They only do the oil change but not even vacuum the inside. So cause of that I will make the time to drive to Delray next oil change.

Well service provided by daniel repVery attentive and professional everytineI come for service.he goes beyond in custService.definireky i will return againThx

Very clean and professional. Also great communication.

The service was completed in an hour. I was very impressed

Ive been using PB Toyota since 2004 always good service.

Outstanding service from Claudius Vaccianna sales and leasing consultant! Thank you for my new Toyota Camry 2021!

On time, convenient and professional

I have a great experience everytime I am there.

Raul was great and helpful. Im glad that hes still works at Palm Beach Toyota.

I was on Toyota for oil change rotate the tires for my RAV4 excelente job thank you sow much Raul 🤗👍

Really enjoyed working with Maurisio.

Great hospitality and professionals working here.

Great job.

Not the best not the worst. if you need service try to do the small things yourself, like wiper blades, cabin filters, adding additives. etc, these are simple things you can do and save a ton of $$$ as these dealers aRE REALLY OVERPRICED. I had a road hazard warranty on tires, they said the tire was unrepairable, gave me a new tire,but heres the catch, the warranty says repairs are free, nail and patching but they charged me 31.50 to remount my free replacement tire . it takes more time to fix and repair than to put a new tire on. so why the double standard on charging me 31.50 on a guaranteed replacement. make no sense to me.

Im always in and out fast. They have it down to a science. Very very organized and professional! Customer for life!

The service was great and professional and fast

Very professional. Hit a metal object on I-95. Front right tire was blown. Replaced tire, checked rim, steering and wheel alignment.

Five star service from beginning to end, provided courtesy lyft transport while my car was being worked on, good communication at every turn appreciated!

Filipe my service advisor was very professional and update me of what needs to be done.

I would highly recommend Daniel Davila for your service technician, he is very professional, honest and very knowledgeable of his job.To me that’s what keeps customers coming back.

Very professional and knowledgeable.

The waiting room is spacious and comfortable. We were able to make an appointment with our favorite service technition who got us in and out in a reasonabe time frame.

Mauricio landa is the best

Would not recommend, they take advantage of young women with no knowledge. Always trying to sell you services you do not need. Also the service representative was not friendly or helpful. I honestly felt like I was being rushed and not listened to. They kept my car in the back as I waited an additional hour prior to telling me my car was ready. Absolutely will not return.

Very good services,and the representative mauricio very profesional and helpfull

Fantastic service

The service advisor is very good. The service department is efficient and timely.

Very good attitude, professional and friendly

My wife and I just bought a car from Palm Beach Toyota our salesman Michelet 3rd car purchased with his help and Nick was there for us on his day off we appreciate the the true professionalism of Mr David Weiner and Mr. Carlos Gallego they made us feel like family with all the help and undivided attention they gave us We will never go anywhere else for a car. I urge anyone in the market for automobile to truly give them a opportunity. You will be glad you did!

Fast.