About eight months ago, I was needing a new car so my husband told me to see what Cannon Motors in West Point had. I looked on their website, thinking that I wanted a Buick Encore, because I loved my Enclave but I thought it was time to go smaller. There was a Buick Envision listed, and when I realized it was between the Enclave and Encore in size, we drove over to see it. Michael Cox worked diligently with us to work out the details and we actually traded in our Enclave and left with the Envision. I loved that car! Sadly, six months into loving that car, I was rear-ended in Birmingham and the Envision was totaled. We were scheduled for a road trip out west the following week. I naturally called Michael Cox and told him what I wanted and needed. At a time where new and nearly-new cars were scarce, Michael helped me find a car that met my needs and we were on our way out west on schedule, only a week after my wreck. I would recommend Michael Cox at Cannon Motors in West Point to anyone looking for a great car. It’s nice to know you can rely on someone like him.
The folks in West Point deliver again! Today makes the 7th vehicle I’ve purchased from them. Joe Pollard never disappoints. I found this 2021 Wrangler on the site Friday night and wrote Joe about it around 9:15pm. At the time, I didn’t realize it was that late, but Joe responded within minutes. He didn’t have all the info I needed, but as soon as he got to work Saturday morning, he got me everything I needed. This dealership gives you a personal feel. They treat their customers like family instead of just another customer. You don’t always find that high quality customer service at other dealerships. I recommend Canon Motors in West Point, and I highly recommend Joe Pollard! You’ll be happy you shopped here.
My husband and I had a great experience at Cannon Motors. We recently had a baby and had tons of questions concerning suvs, leasing vs. owning, trade-ins, etc. Mike Cox answered every one of ours questions with a smile. He was very professional, knowledgeable and did not pressure us. I would highly recommend him and this dealership to others!
Worked with Chad Peterson. Extremely personable and professional. He made us feel like we were his only customers, while he was obviously very busy. He bought our children drinks, snacks, and made us feel at home. By far the best buying experience I’ve had. We will be back. Thanks again Chad.Lindsey Miller
Scott and the entire Cannon Motor team did an excellent job! The entire transaction was smooth and seamless! They made us their priority!
I had a Great experience at cannon motors west point! Brandon really knows his products! For your best deal, ask for Brandon!
I have purchased five vehicles from this dealership. They are an extremely family oriented workspace! I could not have asked for better sales or service here!
Micheal Cox is an amazing asset to this business. He is extremely knowledgeable and A1 when it comes to his ppl skills and patience!!!!
Fantastic communication from the whole Cannon team and a pleasure to do business with! Will be coming back to them for any future car needs.
We bought our 2018 Jeep from Cannon. No issues at all. Great dealership that West Point is fortunate to have. Thank you, Brandon McNamee, for making our purchase pleasant and stress free! Great job!
Great service! We get all of our vehicles from Cannon Motors. If youre in the market for a new ride, contact Michael Cox. I strongly recommend him.
I always buy my cars from Cannon Motors in West Pointe!!! Looking for a new one now !! Joe is my go too. He always listens and gets me exactly what I am looking for. Thanks for always going above and beyond!!!
My husband and I bought 2 vehicles from Brandon McNamee. He was great! We had an excellent experience buying our vehicles from Cannon.
Our Honda Odyssey needed some maintenance done and with our busy schedule it was hard to get to the dealership and have it done. Joey & Noah picked our vehicle up, got the maintenance done and delivered it back to me. Highly recommend these guys for all your vehicle needs.
I had a great experience with my my new purchase Shout out to my salesman Michael Cox who deliveredHe gave great customer service and he made sure I was satisfied with my purchase. I can’t leave the finance manager out he made it happened. Thanks Michael great doing business with you at Cannon.
I’ve been buying vehicles here for twenty years and they’ve never failed to provide me with the level of service I expect. From sales to service they are a class act!
Had a great experience at Cannon. The folks in West Point knew how to get us a great deal on a beautiful vehicle!
The 1st appt available was Aug 1st. I was flying to Dallas Wednesday and needed my car to get to my friend I was flying with. They suggested that I bring my car in an leave it and they would do their best to get it worked in. I Dropped it off Thursday afternoon and they called me Friday and told me it was done! So pleased with the service!
Bought a 2017 Toyota Tacoma from Cannon Motors. Great truck, great dealership and thank you Brandon McNamee for the excellent salesmanship!
Me and my family only buy from Cannon Motors of West Point. My family has been buying from this dealership for over 40 years. The name has changed, but the people there and service has not. Everyone is super friendly and helpful. They always find exactly what we want. I just recently purchased my third vehicle from Joe. Joe knew for a few weeks exactly what I was looking for color and everything. He made sure to let me know as soon as he found it. I was driving away in my new car a day later. Joe and Mike always take top notch care of my family and everyone we send their way. 10/10 always recommend using this dealership for all of your car purchases. You will leave one happy customer!
Yesterday I had the opportunity to visist Cannon Motors in West Point, MS. My sales resp was Mr. Michael Cox. He made my experience very relaxing. he was not pushey, answer all of my questions without hesitation, very easy to work will. So if you are needed of a car call Cannon West Point, MS asks for Mr. Cox he will not disappoint you. I am so thankful for my Chrysler 300.Nancy (Dr. B) Bardwell
My son and I came to Cannon and purchased a Chevy Cruise from Scott Trull. We had a really good experience and he was very knowledgeable while explaining the vehicle and how it works. We feel we were well taken care of and received a good deal. We will definitely refer people to them
I absolutely love the customer service here! I spoke with a gentleman named Micheal Cox and he was very informative. He really helped my family out with choosing the right car for us! I most definitely would recommend this dealership.
Great and experienced also very fair people.I will always refer people to Cannon Motors.
Brandon is awesome 👌. An awesome young man with integrity and knowledge 👏. First time doing this without hubby by my side so he calmly instructed me on any details or questions I asked. Doing business in my hometown is the BEST 👌
Brandon was very helpful and got me the best deal on my vehicle!
Awesome service! Highly recommend Andra Williams in West Point.
Brandon McNamee was very helpful and answered all of my questions. He made this buying experience comfortable and enjoyable. I will definitely choose Cannon again!
Shane in the service department was top notch. Aswell as the technician that performed the repairneeded for my Chevy Sonic. I had a weird electrical issue that no one else had been able to figure out. They found the issue, explained it to me and also, most importantly, got me on the road way sooner than i expected. Hats off to both gentlemen. If you have an issue with your Chevy, Cannon of West Point is where you want to go!
Brandon worked so hard for months until we found the perfect car for me and never gave up. The entire experience was hands down the best and was a breeze. Thankyou Cannon Motors for getting me in my dream car!
Ask for Brandon, he is the best! Brandon made the process really smooth. He went above and beyond by helping me find *exactly* what I wanted. (He is very knowledgeable about Jeeps!) I walked out happy and appreciate the great customer service.
After we got the White Truck Sliver 2017, its nice.My hubby drive more then I do,its was really for me Well, guessed thats what Big Trucks are for .. 😂.
They checked my car out. It was a dead battery. Thanks guys.
I had the pleasure of working with this Great Salesman Michael Cox and his team. Give him a call he will help you and get the vehicle of your choice.
Had the best car finding experience with Andre and Joey. They both were very helpful in my time of need with getting me in a car. Definitely would recommend talking to these two when you are in need of a car.
I highly recommend Andra Williams for all your car needs!!!
They went above and beyond to get me approved and into a car that was perfect. Thank you I love my Nissan Sentra
Great service from Andra Williams I highly recommend in West point, Mississippi.
The staff at Cannons Motor’s have always been amazing in helping us find and purchase any vehicle we look for! Joe Pollard will always be an amazing part of our family! Thank you Cannon Motor’s!
Cannon Motors is awesome! They have always given exceptional service! Michael Cox is very professional and knowledgeable of the products they sell! Go see him today!
Scott was a top of the line Salesman. He was extremely patient and organized. I would recommend him to anyone looking for a new or used car.
By far the worst car buying experience I’ve ever had. Andra you didn’t make the sale, your manager saved it and just barely. Your F&I “manager” doesn’t know what he’s doing and was utterly confused when I asked him if the APR he showed for financing was the buy rate. Never was offered any extended warranty options or breakdown of the services available.
Have purchased 4 automobiles from these amazing people. Super friendly, patient and fair. Always give the best deals
Scott helped us find a great new family vehicle for our exact needs. Definitely ask for him next time you need a car!
Woohoo! Great to work with and super deal! Thank you!
Thanks Andra William go see him great guy to do your vehicle shopping with
Great experience. Stress free and I was in and out in no time! Will definitely use them again!
I highly recommend going to see Noah at Cannon Motors of West Point! He was such a respectful man. He really helped us out with all of our needs
Joey at Cannon motors in Westpoint, Ms is the greatest! He worked really hard to get us what we wanted and our payements where we could afford them. We searched the GTA until. we decided to try Cannon motors in Westpoint. Thanks Joey!
Wonderful experience when buying our Honda Odyssey. We never felt pressured into making a purchase. Go see Noah for all your vehicle needs.
Great experience at cannon motor please go see andra Williams he is the best
My experience was great with Cannon Motors. I t was late in the day but they were very efficient in getting us out as quickly as possible. Thanks Cannon Motors for a good experience.
Thanks Cannon Motor of West Point for taken care of our sons car need. Andre was such a great help...
Go see Scott Trull if you want to buy a car. I give him a 5 star Saleman. Best service ever
My family and I love Cannon Motors! Scott is an AWESOME SALESMAN! Nobody beats a CANNON DEAL!
I was terrified of my experience. I walked in to get my car serviced and one of the salesmans I think he said Michael Cox exploded into a fit of rage and started screaming and cussing, after I waited 25 minutes for them to tell me I had to schedule an appointment for 2 months away. I just needed to get my oil checked. I dont know what kind of disgusting rathouse this place is but they could at LEAST get the spiders off the ceiling.
Great Hospitality! Went above and beyond to take care of my needs! Highly recommend!
We ran into some problems with our truck while passing through West Point. Shane in service was so kind and helpful in getting our truck in and fixed so we could be on our way. He worked hard to get the right part there timely and communicated efficiently with us during the process. Shane and Jeff (in sales) helped us pass the time while waiting for the repair since we were from out of town. These gentlemen went above and beyond to help us out. We appreciate all the help and kindness from this store! Thank you for excellent service.
Best place to buy vehicles!!!We don’t buy anywhere else!!If your looking for a vehicle check here first.Great Customer Service!!
I pulled into town And thought I heard a noise in my front end. I knew I needed a front end alignment but my trucks wheel base is longer than most which forces it require special equipment. I called this dealership and a young man by the name of Dylan told me he was booked for the next 5 days, but was concerned for my safety on the road. He offered that if I wanted to come up and just sit and wait in hopes that there would be a cancelation, I was welcome to do that.I did and Dylan kept checking on me, keeping me informed, But as the day wore on it was obvious that this is a popular establishment :).I really needed it taken care of that day and asked him if there was anyone he would recommend. Dylan told me of a mechanic he knew who was professional and honest. I did take his advice and was pleased to find exactly what he said I would find.When a place like Mitchell takes the time to hire someone the caliber of Dylan, it lets you know that servicing the customer is foremost on their minds.I would not hesitate to return when next in town. Absolutely wonderful people at Mitchells!
Friendly staff and excellent customer service!! Highly recommend!! Happy customer!! 👍
The lady who answered the phone was very rude, and her peers in the back thought it was funny. Probably why they never sell that damn Jeep at the front. Never let them service you.
Havent been in to purchase my car (yet!!!) but Brandon has been a great help and seems eager to work with the customer and his boss to secure good deals. He is a kind guy and very down to Earth. I can say with confidence that he really cares about making a sale that satisfies both parties, and does his best to ensure people get in the car they want. Im extremely excited to come down and pick the car up!
Noah is the guy to talk to! He was extremely respectful and answered every question I had!
Want a professional and friendly car buying experience...Go by and see the guys @ Cannon Motors of West Point. TODAY!!!
Noah was very helpful!
Hit Scott Trull up. He got us a good deal on our Nissan.
Great Service Experience
I came in one evening in hopes of finding a new truck . I had been having issues with multiple other dealers . But, with the help of Mr. Brandon McNamee I was able to drive away in a 2018 GMC Sierra. This place was such and awesome help . Thanks Mr. McNamee.You did and awesome job of helping
I did not have any luck buying my car here, but that does not mean I will not give them another chance. The service department, however, was a great experience. They got me in within 24 hours while I was panicking with a braking issue. The repair was covered, and they took great care of me. Shane has great customer service skills- by phone and in person. I have only ever used their service department one other time years ago, and that was a breeze too!
Awesome place to do business with
They Took Care Of Me With My First Car
Parker-McGill service people are always nice, whether you’re talking with them on the phone or in person. They want to make sure that you’re taken care of and satisfied with whatever services they provided for you on each visit. That’s why I keep coming back!!!
Hello i had my 2014 Chevy Silverado 1500 4x4 my rear end went out and despite the pandemic and covid and hurricanes and storms this dealership went above and beyond customer satisfaction expectations I couldnt be more pleased i would recommend my own family here for auto repair let alone my friends and coworkers thanks again cannon motors of west point. All the techs and parts dept. And the owner Mike mcgill couldnt thank you guys enough you have put me back on the road and safe again to provide for my family. Any future work will be brought to you guys to be taken care of 100% RECOMMENDED
Dustin “Worm” Nichols is a great salesman and person! He is the reason we purchased our 2020 Longhorn from Cannon in West Point.
Great place to buy a truck
The salesmen dont have no information about the vehicles. He has to look up everything. He comes out with no knowledge of the price of two cars which are the same, no sense of milage or why one is price higher than the next. He also needed a mask because he had a bad cough.
MIKE PARKER AND CREW ARE THE BEST SALESMEN IN BUSINESS! NO DISCUSSION! PLEASE GO AND CHECK THEM OUT FOR YOUR NEXT CAR, TRUCK, SUV...YOU WONT BE DISAPPOINTED! 😉 WEST POINT, MS
Ben Thomas put a deal together that I never questioned. It was far from what our original intention when we first contacted him. However, as always, Ben had my best interest in mind and pulled an of of the blue deal together that was far above what I could ever have expected. I never asked what are you allowing us on on our trade or tried to negotiate him down whatsoever. I trust Ben without hesitation. Since 1996 I have bought every vehicle from Ben and will continue to do so. I dont even bother checking anywhere else or asking questions. Parker McGill is blessed to have him and I am blessed to call Ben my friend.
Rushed me out of financing and told me I need at least 10,000 down...
The flier they send in the mail telling you have won something is a scam.
Joey was great
We bought a truck less than 4 months ago from this dealership. 13 days after purchase we had to fork out 2000 to get a water pump fixed less than a month ago we have fuel system issues that is going to take 6000 to fix this truck. We have paid more to fix this truck than we have made payments. When addressing the water pump issue with this dealership 13 days after purchase, we were brushed off and basically told oh well. Thanks Parker McGill of West Point, we will never come back nor recommend anyone to you. Should be rated - stars in my opinion.
Brandon was a wonderful salesman. No pressure, only good results. Micheal was informative and so kind. I would go to buy another car there again!
The guys Ive dealt with, so far, are very professional and down to earth (car salesman name West & service car part specialist name Dillian)... I would DEFINITELY recommend them to anyone!
The sales guy David was very helpful and accommodating. He explained things so that anyone could understand. I left very satisfied with my visit. David and the others will get you on your way.
I highly recommend shopping here! Ask for Ben Thomas. He was our salesman and was super helpful. He was also polite and not too pushy. He got us a great deal and we love our new 2017 Chevy Cruze RS LT!
Grandmother was looking for a car. They were very friendly and courteous. The salesman showed her a couple cars in the neighborhood of what she was wanting. She found one she really liked and ended up trading with Mitchell. She is still happy with her purchase.
Awesome
I have just purchased my first car from Mitchell Automotive. The salesman and all the sales staff were very friendly and honest. I have known Mitchell Automotive for several years and know they are trustworthy of the publics business. I am well satisfied with my car and the people I have dealt with.
Labor kinda HIGH
Had an oil change/lub job done yesterday. There were no customers ahead of me but they took my name and went right to it. They did it all in a timely manner, very professional and eager to please. Thank-you! Will be back, LORD willing and if the creek dont rise!
This is the most awful automotive dealership I have ever encountered. The seat belts are jammed on my Dodge truck and I called the service dept. and spoke to a man there and he seemed to think it was a simple problem and could easily be resolved. I made an appt. and had to wait 45 minutes for them to take the truck to the service dept. After about 10 minutes the service manager appeared with a form saying it would be $998.00 plus tax to repair these belts. He said they ran a diagnostic test and the parts would be over $400, but the rest was labor. He probably thought we were two old people that didnt know anything. I refused this offer and left after paying them $80.25 for nothing. He didnt even give us the copy of the so called diagnostic report. All they care about is MONEY and not customer satisfaction. I will never, ever deal with these people again and my relatives and friends wont be there again either. I called another dealer who only charges $37.95 to run test, but he told me it is a fuse blown that caused the problem and cant be fixed for under $30. What a difference!!!
Honest and Very Helpful. If I have any future problems with my demon I will definitely bring it back here for them to fix. Highly Recmmend this repair shop!! Thank you for all your help!
The guys over there do their job very professionally. We got a great vehicle within a couple hours.
I bought a 2012 2500 Dodge Diesel back in February and since it has been back to Mitchell 5 times. It took them 4 times to actually balance the tires and get it 90% correct and reduce the shaking, it was like being inside a blender.Last week, I was on the road and in rough terrain and I need to use the 4WD. Well, guess what, the 4WD will not engage. I had to find someone in the middle of the rain to pull me out. The truck was dropped at Mitchell on Monday and when I called back on Tuesday to check the status, they told me that it will be ready by 9:30 am on Wednesday, that they needed to replace parts in the transfer case. It was noon on Wednesday and I needed to get the get on the road. I called back, they told me that they just got the part and were going to install it. Basically, they just are just BS. Setting the right expectations for the customer is important to me and sticking to their word should be the priority #1. On top on that, they gave me a loaner with no gas and I saw every sensor that could possibly come on in a Chevy truck. They need to make sure that next time they provide a loaner to a customer, it is safe to drive and not a liability. I have lost confident in their service, unfortunately it is the only close dealership in the area to deal with when it comes to repairs. I will think twice before recommending them to anyone unless they prove me wrong in the future. They really need to review the manual of what customer service is about.
Very nice people. Would recommend to anyone
It was a great experience once placed in the hands of Mr. Ben Thomas he was very thorough from beginning to end we felt very appreciated and felt good about our investment!