We are very pleased with the knowledgeable salesperson. She was pleasant and very patient with us. She answered all of our questions completely by going through and explaining all of the paperwork for the sale of the mattress and frame. She wasn’t pushy and was very flexible and open. We definitely recommend.

This wouldve been 5 stars, but when I bought my item, I was told that I could pick it up down the street. It ended up being several miles away and very inconvenient.Other than that, the sales agent was friendly.

My experience at mattress firm in west valley has to be rated at a 5+ for something that seems like it is so mundane i must say was quite pleasant. the sales associate and the other employee were very helpful and accommodating. Hats off to sales reps that still make shopping fun!

Our experience here was great! Angel, the sales associate who helped us, was very informative, professional, personable, and polite. We walked in prepared to browse and left with a great deal. I would highly recommend this location.

My fiance and I went to go buy a mattress last night and were helped by Angel. He made the entire experience so enjoyable. Not once did we ever feel pressured or that he was trying to upsell us on anything. We would give him 10 stars if we could. I definitely recommend if you are looking for a bed to come here and ask for Angel as it will be an amazing experience.

The employees are friendly and knowledgeable. This store is our go to for our familys mattresses. They have a great selection and great deals.

Super friendly, listened to what we needed and helped us get that. Definitely would recommend! One of the best Mattress Firm locations Ive ever been too.

I bought my bed from Matress Firm of West Valley City, UT. Brady helped my girlfriend and I purchase our first bed and provided ample discounts. We left feeling really good about out purchase, which was delivered and set up the next day. To add even more value Mattress firm also provided us with a $100 at site purchase or $50 online purchase coupon. We highly recommend going here.

This is my first time buying at Mattress Firm. Im so glad I decided to check here first, Angel assisted us and he was really great. Angel really knows alot about all the mattress in the store. After trying all them out he helped us decide which would be best for us. I was originally only going to purchase a mattress for my son and I ended up getting myself one as well. I highly recommend, Angel and this location.

Angel was there to help me with everything I needed. I came in looking for a new soft bed and he started out by showing me everything the store offers and had me try out many beds to narrow down exactly what fit me best. He was very knowledgeable and professional and would definitely recommend to anyone thats going to go there to talk to angel. Not only was he professional and knowledgeable but talked to you in a very friendly manner and got to know you and not just there to sell you a mattress and make money. Thank you angel and continue to be an awesome person.

This is the freaking place!!!!! Walked in just to browse and was immediately greeted with amazing customer service. Angel is the man!!! He helped me choose the best mattress for my kids and was able to keep it within my budget. He made it very easy (knowing I hate shopping) fast and efficient checkout I am a satisfied customer. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

My wife has scoliosis so she asks a lot of questions while looking at a mattress. Angel was very patient with her and provided answers for all of her questions. We were actually there for a couple hours and not once did he act annoyed or bothered by us. He also gave us time to talk and decide on our purchase. Both of the salesmen working were very friendly. And were able to accommodate all the customers that came in while we were there. Would recommend both of them to friends and family.

Angel helped me and dad get the perfect mattresses for us and saved us a ton of time and money. Fast and friendly. Knowledgeable. Great experience.

Brady helped us today on getting a perfect mattress. He was great, very professional and made mine and my husbands experience absolutely wonderful! Thank you so much! And I highly recommend finding your next mattress here with these wonderful people who truly make the experience great.

Angel and Enrique are awesome. Helped with what we needed and are super friendly. I recommend this place to anyone.

If your Looking for a mattress and an expert to help you find the right mattress, definitely ask for Fabiana Bonacia. She was very patient with me, extremely great to talk to, and very knowledgeable about there products. She did amazing job working with me today. Thanks Guys.Preston S.Utah Warriors Hockey

Very good service. Quickly found a mattress I loved thanks to an awesome employee named Maximus.

Angel Castillo was super amazing. His energy was lifting and very welcoming. I was walking out the store thinking we were going home with no bed, but Angel laughed and talked with us on top showed us how the beds work with the adjustable base. Absolutely loved this guy and we will be a repeat customer.

Angel was awesome, he made shopping fun and easy. If we could we would give him 10 🌟

Angel is amazing! Extremely nice and personable. Really makes buying a mattress an enjoyable experience. Highly recommend!

Angel and sheryn were amazing today! they have the best beds ever! Their prices are also very affordable. They help you pick out the bed bed fir your dessires.

We went to look for a mattress and ended up buying one because of the knowledge Angel (West Valley)had. He was very professional and caring while we were there. I highly recommend Mattress Firm for any type of bed you are looking for.

Lee did a great job helping us find a new mattress for our RV abs a new bed for our son! Love this place! Everyone is great and very helpful!

Angel was amazing! He went above and beyond. Thanks for helping me.

Angel and Brady were super helpful and knowledgeable. They answered every question we had and set us up with a great mattress and pillows.

I wish more salesmen were like Brady. We came in looking for a bed and he came through and more! He listened to our needs and never tried to intimidate us when we brought up concerns. We tried different mattresses and he took the time to hear our situation. He was clear with the paperwork and highlighted explaining what everything meant. He was friendly, courteous, making the whole process simple and pain free. Not only are we so happy with our purchase, he also helped us save $1200! We didnt feel rushed and we felt he was genuine in conversation and options given. Even better, Brady speaks Samoan which was a nice surprise! They are so lucky to have great workers like him, who are down to earth and listen to the needs of the customers.

They were super friendly and not pushy at all. They didnt rush me and let me take my time. Even made small talk and cracked a few jokes. They are very informative and easy to work with. Ill definitely come back.

I had a really good experience there and was going to shop around but decided to go ahead and purchase a bed there. The only thing was there was only 1 guy there and ended up being very busy. He handled it very well butIm sure it would have been better if there would have been another salesman.

Angel was very helpful and kind. He helped us find a great mattress and answered all of our questions.

A most excellent location to buy mattresses! I went in with zero expectation (because Im clueless in this area), but Lisa, the store manager, was incredibly friendly and very discerning about my needs in a mattress. I have back and hip problems, and she was quickly able to sift through which ones would be a good fit. She even made the financing option seem less scary, which is great for someone who has never done it before. A great pleasure to shop here; your body will thank you.

Staff is super friendly and helpful. Angel was a great salesman, very friendly and informative. He knows all the stats about the different types of mattresses and bases and was not pushy at all about finishing a sale. Clean store, staff all wearing masks and socially distanced.

Angel was FANTASTIC! We came in with questions and were not disappointed with how much he knew about it all. Would definitely recommend this location phenomenal customer service and deals.

We loved working with Brady Howell in the west valley location. He was resourceful and attentive. We were able to find what we needed within our budget. He was able to get us the best deal after searching for weeks. Also they ship and instal! WIN WIN WIN!

Angel was so kind and respectful. I felt like he really cared that I got the best bed for me. No heavy sadness tactics. Just good honest salesmanship. It made buying a mattress quite restful.

These guys were great! Hekped my daughter find exactly what she wanted. Highly recommend

Angel helped my husband and me pick out a great mattress. He was very knowledgeable and upfront about everything. Would definitely recommend. Can’t wait for our bed to be delivered.

Fantastic service! Informative but not forceful. They know the science of sleep and the effects of good sleep on a person’s health. We are excited to have our selected mattress arrive.

Extremely good customer service and overall a good experience for someone like me who was a first time buyer. The store manager was very kind and professional, along with the other employee I got to speak with. Overall, would recommend this place to anyone.

Angel and team were great to deal with. I highly recommend.

Thank you Angel!!! Very professional, and we left 100% satisfied.. highly recommend ANYBODY looking for a new mattress to come visit Angel at this location

Excellent service!! Angel got us what we needed for a price that fit our budget! Highly recommended

Staff is friendly and very helpful, helped me find and recommended my dream bed the Luxe Adapt! So comfortable! If you are looking for a new bed go see them at the West Valley store! Thanks Mattress Firm!

Angle was a really good helper best experience ever thank you so much

Store manager Angel Castillo was wonderful! He was very knowledgeable and worked with with us without putting any pressure on us to buy.. We have bought our last 4 mattresses from this store and will recommend them to anyone!

Friendly and welcoming staff. We bought a pillow that was recommended and my fiance loves it.

Brady and Angel will so helpful and accommodating, they genuinely wanted to make sure I just had a bed i was comfortable in when I exchanged my original purchase.

I went in explaining my problem, and Brady did not hesitate he knew what I needed to be solved and worked on it quick. I went home with a huge smile on my face. I am so thankful for Brady I truly hope this man gets a raise he knows very well on how to get things solved. You’re awesome Brady!!!!

Angel was the best sales rep and took amazing care of me and my preg wife! We be sleeping great now!!! Thanks !

Dijon was super great! He explained everything in a perfectly clear way. Im really happy with our purchase.

Angel was great!! From the moment me and my husband walked on the door he made it super comfortable and a great experience, we will shop here again and will recommend to others!!

The shopping experience was great! I have put off buying a new bed for years because I didn’t know how to pick the best mattress. Brady was very knowledgeable and helped me figure out my preferences and made excellent recommendations for what was going to work best for me. I really appreciate that I never felt pressured to buy the most expensive options; it was always about what was best for ME!

My husband and I bought a mattress from Angel Castillo and we was so helpful and informative! We had a great experience and will ask for him again in the future.

Had a great experience with Angel Castillo and Brady finding my mattress during an awkward situation! Thank you for keeping it comfortable!!

Lee was awesome at explaining everything to us and got us a great deal. Thank you we will definitely come back to you guys.

The girl that helped me was very low pressure. She really wanted me to just find something I liked.

Angel was great. He walked us through every step and what worked best for us. He even stayed after open for us and in order to show us everything and to make sure we got the perfect bed. Thanks so much Angel

We came in late at night on a Saturday totally not expecting to have such a great experience and such great service. Brady helped us out and was very patient, and very willing to hear us out and accommodate to our needs. Not only did he help us out with pricing and come down on a lot of things, but he was very forthcoming about conditions and financing and made the experience so much more comfortable. Highly recommend this location to anyone in the area looking to buy anything sleep related, saved us over 1000 dollars!

Angel at Mattress Firm in West Valley was excellent we got what we needed with angels help

Landon is enjoyable and easy to work with. Good knowledge on all of the product. Listens to customers wants in terms of comfort and price point. He has a good sense of humor so there is no pressure, just easy to work with. Once you make a decision, write up, payment is quick and painless.They also have great communication about delivery!

Angel was wonderful. Help us try different beds. Very knowledgeable. And very polite. It was great having him help us. We’re very excited to get our new bed.

Purchased a precious bed and it ended up getting replaced under warranty. This mattress that I purchased before was terrible. I was lied to the first sales agent but we loved with it.Got in contact with the warranty Department, going back and forth for a few times they finally agreed to replace it.I feel different about the warranty. They don’t give you a like to like model they give you a store credit causing you to have to go in and reselect.Went in and worked with a store manager Angel he was awesome. He made my bad experience into a positive

Angel was a great guy. He helped us out and he was amazing with the kids. I recommend this place and to have him help.

Amazing customer service!! Helped my boyfriend and I find the perfect mattress for us!! 10/10 would recommend

Angel was absolutely amazing! We were not sure what we wanted. He made sure to help us find it before we made any decisions. He wasn’t pushy trying to pressure us into getting a bed. I loved my experience and I would 100% recommend it to anyone.

Angel was fantastic! He was fun to talk to and was willing to stay late to make sure we got the perfect mattress. Made sure to ask us all the right questions and find us the right fit for our sleep schedules.

I have been researching toppers for a while and talked with Angel and he was able to help with finalizing my purchase with ease. Due to this pandemic shopping has been difficult. It was as easy as a click of a button and it arrived quickly. Great customer service and we are loving the topper. Thank you for the fast and easy assistance with my purchase!!

Angel was the greatest. Very knowledgeable and helped us make the right mattress decision for us.

So helpful! Angel really explained everything so well. I felt confident buying a new mattress.

Great customer service. Very down to earth. Go above and beyond for customer. Would buy here everytime.

Angel and Brady are the best!!!! If you need a mattress go through them they are caring and professional,they go out of their way to make you happy with your sale.

Great store, really clean and nice. Angel helped me out a lot with choosing a bed and answering any questions and did his absolute best to give me the best price and save me money 10/10.

Angel was very fun and incredibly helpful. I would definitely recommend him.

Angel was such a great help in helping us choose the perfect mattress for us!! Highly recommend checking this out!

Angel was very helpful in going the extra mile for picking up the mattress from the warehouse and having it there for me at the store so I can pick it up right after work which is right before work. Best customer service and extremely friendly and helpful. Greatly appreciated!!!!

Staff here is amazing. If you’re thinking about buying a mattress. Start here!

Good selection, friendly staff. Had a small TV to keep my kids busy while we shopped. Very helpful and patient to work with us until we found what we wanted. Thanks!

Came in and met with Angel. He is very helpful and made sure that I got the best mattress for myself. He is knowledgeable and made the process as easy as possible! Would recommend buying from him!

Brady was super helpful and professional. Highly recommend this location.

Angel was fantastic! Great salesman, super personable, best experience buying a matress!

Our time with Brady was pleasant and productive. He listened to us and responded well. Too many sales people are more interested in selling than listening. Brady was great. The bed arrived today. We are excited to enjoy it.

Brady was an extremely friendly salesman. He was very knowledgeable about the variety of mattresses and other accessories in the store. Not only that, but he saved us almost $2000! Highly recommend 👍👍👍

I called Mattress Firm this morning because I needed a foundation quick. I spoke with Brady and he immediately found what I needed. All the arrangements for purchase including payment and pick up was made over the phone on a matter of minutes. I would definitely return to Mattress for all of my bed needs. Thank You Brady and Mattress Firm!!

Brady and Angel were awesome! They were very knowledgeable about each mattress, non pushy and I was able to find the perfect mattress for me!Thank you both for a great experience!

Angel was extremely honest, humorous, and polite during my visits! Would highly recommend!

Very nice staff! Very helpful! Best beds I’ve tried out.

Customer service was above and beyond so kind and patient while I made my decision. We will definitely be lifelong users here. Customer service always goes a long way!

Very friendly, informational, and personable.

Very friendly staff, not pushy salesman that try up sale you. They helped us figure out to get the best mattress within our budget!!

Angel Castillo Was amazing his energy was incredible I came in thinking I wasn’t gonna be able to fit a decent mattress within my budget but he helped me out a ton finding something I liked with the price I was after truly amazing!

Very professional staff, knowledgeable in regards to their products, respected the current needs for sanitation, provided a good product at a good price. Angel and Brady provided very good customer service, which to me, is one of the most important things when I am looking to use someones service or purchase a product from them. I would recommend them to anyone looking for a new bed, provided the bed / mattresses that they have suit your needs.

What a great mattress buying experience. Angel at the West Valley store was very helpful and helped us find the perfect mattress! Thank you Mattress firm!

We initially was only suppose to shop and compare however THANKS TO XCELLENT ANGEL...saved us time and $$ with top quality products. Smooth transaction from learning to choosing to purchase while being at peace. ANGEL IS DA MAN!!

Professional and respectful help from Angel. Very comfortable experience. Clean store that provided feelings of safety.

Angel and Brady were great to work with!They made it right and I’m very satisfied!Thank you guys.Derek

I expected buying a mattress to be stressful and frustrating, but it turned out to be pretty simple and quick. I got good answers to all my questions, and I’m happy with the mattress.

Angel and Max are amazing. I was looking for a bed and was not looking to buy today. But they were so accommodating I purchased my bed today. These guy are awesome!

Gabe was very helpful and professional. We explained how our current mattress was leaving us with back pain and continually tired. He was able to set us up with a new mattress and adjustable base to alleviate the issues. We are very happy with Mattress Firm and will recommend to anyone.

Good knowledge of matress, no pressure, good service happy with outcome

Angel was great to work with and very personable. Great experience for our purchase.

Angel gave me the best deal on all my purchases and showed me all the payment options to help save.