Recently had all 4 tires mounted and balanced here at RCT. 2017 Mazda CX-9 needed new tires. Ordered online and had them sent to the shop. Had an 8:30 appt, arrived maybe 10 min early and they greeted me right away and within a few minutes the car was in the shop and up on the lift. The whole process took about an hour. My only complaint, I guess, is that there is no real waiting/seating area. Just a small corridor where the check in/out window is. At least its glass that separates this area and the shop, so you can watch whats going on. Other than that, the guys were friendly and work done well (no issues that I can tell - has been about 2 weeks). All in all good experience, and would use again if I needed tires or an alignment (or whatever other services they provide!).

My best friend took me here. He has a Corvette like me. I just wanted to check my tire balance, and possibly an alignment for my 2005 C6 Vette. I was willing to go for the alignment, but Brian said to check out the how the car rides first, then decide. Needless to say. The car ran perfectly, and he was right, I didnt need the alignment. I gotta there about 10 mi before my 9 am appointment, and the car was on the lift by 5 minutes before 9 am. A real pro shop, Im impressed.John T. Queens

Had a vibration issue at 70+ on my brand new tirerack package (18 with Michelin Pilot Sport AS 4) that was supposedly road force balanced... Just took it to RCT Performance to get it redone, and was super surprised to learn that all 4 wheels needed to be adjusted and weights added. The balancing was way off. My vibrations completely disappeared and now I literally cant tell if Im going 60 or 90 MPH... You dont realize how significantly off something like this is until you feel perfection. Highly recommend anyone in NYC that needs a to have their Tesla aligned or balanced etc. to visit RCT Performance in Westbury Li. Guys were very professional, and knew exactly how to work on teslas. They treated my car like gold. They used Jack pads for the lift, adjusted proper tire pressure, used a torque wrench on my lugs

Professionals. I dropped my M3 off at 9am and they had it back to me by 11. They installed rear toe arms and perfected my alignment. I’ve been a car/track enthusiast my whole life. I’ve searched for years to find a COMPETENT alignment shop and I have finally found one. I always get excuses or my car back driving crooked or a technician that knows everything and doesn’t want to hear my input before an alignment.I brought my M3 to a different shop a week prior to install front tie rods and rear toe arms. After having it two days they only installed the tie rods and ruined my alignment. They “didn’t know where the rear toe rods went” they thought they were endlinks and never installed them.If you have a lowered car, this is you one stop shop. I will be back with all my vehicles.

I came here to get new wheels & tires put on my VW GTI as well as an alignment. As soon as I pulled up, they put my car up on the rack. They had my car done in less than an hour. They did a spot on alignment and now my car rides very smooth and super straight. Im extremely pleased with my overall experience here. I will definitely come to these guys for anything else I need from now on!

These are pros thatll make sure your car is safe and sound on the road.Highly recommend them

Owner is a good guy that will take care of your vehicle right. Explains the repairs and his findings. Overall very good experience.

Quick and efficient. They do exactly what is asked to be done.Highly recommend.

Best tire shop on Long Island, true specialists who will get you serviced quickly with high quality work.

Im still willing to drive 20+ minutes to them after they closed their Queens location years ago. Its a great crew of pro guys, friendly, and reasonably priced.

Have been using RCT since 2015 and Ryans shop has always been prompt, courteous, reliable, professional, and very up-front. Every time they installed new tires and did road-force balancing, the outcome has always been positive. Recently, I had Doug do the four-wheel alignment and it straighten things out. Im extremely satisfied and yes, you do get what you pay for.

Great service, excellent mechanics, awesome shop & fair pricing! Highly recommended for alignment and other automotive needs

Brought in a fairly modified car for a pre purchase inspection. Shop was clean and organized, Employees were courteous and knowledable and even brought us underneath the car to point out several issues, and also several things that were right. Shop also provided a ballpark estimate on the cost to have small issues rectified. Overall a great shop who really know their stuff. If i lived in the area, I would definitely frequently use this shop.

Service at RCT Performance has always been great. Reliable recommendations for long term maintenance of your vehicle. Thorough explanation of what needs to be done, before its done.

Road force balance for 22 rims. They got it right the first time. Theyre a little expensive but its worth it.

Highly recommended place if you are a car enthusiast. Ryan, Doug and James are extremely professional and knowledgeable guys and will go above and beyond to take care of your cars needs. If you need a shop you can rely on, look no further than RCT performance.

I swear by this place as far as alignments and Road Force wheel balancing goes. My 04 Trix handles and drives like brand new because of them and so has another older car Ive had. Havent done any mechanical work as they do some minor work here in long island but I know I can trust them because of their professionalism and attention to detail. Thanks guys, your the best!!!!!

This shop is exceptional with all your needs. Came here for an alignment first time and I was immediately on the rack as soon as I pulled up. Recommended I replace some worn parts (no pushy sales, just professional recommendations). Came back few weeks later to have them realign the car after replacing suggested parts (tie rod ends: which indeed needed replacing) And also had them install the rest of my exhaust.Excellent service and very knowledgeable techs. Highly recommend this place!

Excellent service, make an appointment and take care of you quickly!

I changed all the suspension components on my BMW E46 M3 and my alignment was wayyyy off. I called RCT Performance at about 8AM and got an appointment for 10:30AM the same day. As soon as i arrived they were ready to start working on my car. They got my alignment in spec and 11:15AM I was on my way home. They were professional and the price was fair. Id recommend. Give them a try.

Been to RCT a handful of times in the past few years and they are always very professional and do great work for a competitive price. Would highly recommend as an alternative to any dealership service department.

I had a shop install a set of coilovers for my car, since then my suspension has been making clicking noises in the rear, the shop told me it was normal but I wanted a second opinion. A friend of mine highly recommended RCT to me. I came here because I was experiencing noise from my rear suspension, initially I had the mindset that I would come to RCT to get the noise diagnosed and it would cost me $$$$ to fix the issue. When I arrived I was greeted by Ryan who listened to my issues and then explained to me the steps he would take to see what the issues were. Ryan test drove my car, and then had me do a test drive with him to point out to him the noises. Ryan and his crew put the car up on the lift to access the situation. They revisited some bolts to ensure everything was bolted down properly found nothing out of the normal. Ryan took me aside showed me, and explained to me, my suspension setup and why I would occasionally hear these noises he was very informative about it and what he explained to me made a ton of sense. On a side note my dust boots and bump stops were banged I asked Ryan if I should replace them. Ryan was straight and honest told me no it wouldnt be worth the labor to it would just happen again up due to my car being low. Honest staff, clean shop, knowledgeable.

Reliable dependable good mechanics who care about your car. They explain everything and give you options and you never feel they are forcing something on you. Honest and friendly! Best experience!

Great place, i got my tires wrapped on my te37sl, balanced, and installed without any issues. They even squeezed me in their busy morning schedule. Great people, definitly recommend coming here.

Best shop in NYC. Owner talks to you like a friend, not a customer and is straight forward and transparent. Doesn’t needlessly make you wait, tries to make time for you even on short notice. Great with all auto repairs not just tires with very reasonable prices.

Was recommended by a friend and am happy with the mounting, balance, and alignment on my 2011 335i. No scratches on my new wheels from the mount. Ryan, Kevin and the crew seems real nice and took care of their customers. Kevin took the time to explain in detail the issue after alignment is complete. Price is not too bad either. Definitely recommend.

This is how a business should be run. On time, fast, courteous, no b.s. Great.

Had a really good experience at this shop. I have an 16 M4 and it’s not a car I trust just anyone working on. I brought it over to this shop to have them take a look and the owner Ryan was knowledgeable and honest. He gave me a ballpark figure and told me he’d call me with exact pricing.Once we spoke, I asked him if I could try and find slightly better pricing online instead of paying BMW retail pricing from a local dealer and He was totally cool with in fact he encouraged it. I really liked that he was honest about that. It went along way in my book!We had correspondence over the next couple of weeks, me asking questions and Ryan doing the best he could to answer them etc. He told me to call him once he got the parts.Finally got my parts, called him and he got me in right away. Took a walk down to the Starbucks and waited for the shop to call.Once the car was ready he didn’t just hand over the keys he explained what was wrong, showed me the previous part that needed replacement and went over the final bill in detail.Real knowledgeable team. Would def give them a shot!ThanksRyan

Great place for your alignments and mechanical issues for your car to get fixed

Super excited that I found this Place, They worked on my car with lots of extra care Knew what to do, very Friendly and Price were very good I will be back always for more future needs, no pressure and No funny stories Not pushy for extra work.. This Is the place to go for Your car needs, Ill give this Place all the stars In the Universe,

Good service. Nice people. And did what I wanted them to do. I would recommend them to anyone.

Whether you need a simple alignment/tire change or suspension work done to your vehicle, Ryan and his crew won’t steer you wrong. Him and his staff were friendly and very knowledgeable. I brought my 15 Altima to have coil overs installed along with new tires. Alignment, new tires, coil overs, and rear fender roll took about a little over 3 hours to install. Very amazed. I thought I’d be there for a good 5 hours. Although Ryan mentioned that I did not need to roll my fenders as I am no where near scrapping, I had it done anyways just for peace of mind. Car handles so much better. More stable at highway speeds, less body roll, and tighter on turns. Again big thanks to Ryan and his crew for making it happen!!!

Quick service and knowledgeable mechanics. Great shop overall

Really friendly people real fast service great price highly recommend

Detailed my car.. My car hasnt been washed well for the last 2.5 years. I was returning my lease soon, and wanted to see if detailing my car would help with some of my minor scratches. Holy cow what a difference. Ryan had his detail guy work magic and he was a god send. My car looks like new it was amazing how much gunk came out of my car. Super nice staff and worth every penny

Ryan and team were great to deal with. I have a lowered Z06 with coil overs. Nobody wanted to touch the car. Ryan took the car in for a 4 wheel alignment. I was in and out! Car drives perfect. Thanks! Adam

AVOID THIS PLACE AT ALL COST IF YOU VALUE YOUR MONEY AND CAR. THESE PEOPLE WILL OVERCHARGE YOU FOR THE SIMPLEST THING AS A WHEEL BALANCE, AND GOD FORBID YOU COMPLAINT ABOUT THE HACK JOG THEY DO THE OWNER A SHORT ASIAN GUY WILL DISRESPECT YOU AND CURSE YOU OUT(CALLED DK). TOTAL SCAM ARTIST, THEY WILL TELL YOU THE WORK WILL COST AN AMOUN THEN WITHOUT YOUR AUTHORIZATION DO MORE WORK( ACCORDING TO HIM ) AND OVERCHARGE YOU. THERES LITERALLY NO CUSTOMERS AT THIS PLACE, I SHOULDVE SEEN THE RED FLAG. ZERO RESPECT FOR CUSTOMERS AND HORRENDOUS WORK.

I had 4 tires that I ordered from Tire Rack balanced and mounted on my Audi RS5 at RCT Performance in Westbury, and had a 4 wheel alignment performed. Service I received was courteous and professional, and pricing was fair. Car runs perfectly straight and balanced. I dealt with Ryan who very knowledgeable and personable. Overall a great experience, and I will be back to RCT with my other cars.

Ordered 2 new tires with Ryan. Great prices and great service. Was in and out very quickly and efficiently. Definitely recommend!

Top notch service I called RCT for a alignment and Ryan told me to come in and he would take care of me. I drove from queen to his location and he took me right in and had me out asap. The shop is clean and organized Ryan and his team are professional and knowledgeable. I definitely recommend RCT to anyone for alignment and maintance.

This is perhaps the worst body shop Ive ever been too. They scratched my bumper and tried to gouge me for more money after doing a far less than quality job on my diffuser. If your looking for attention to detail and quality work you surly will not find it here. The car had been ready for over an hour and i never got a call then had the audacity to claim that he left me a message. One star and thats being generous.

Came in for an alignment. Excellent customer service. Will definitely recommend to friends and return in the future for another alignment.

Brought my Full Fat 2016 Range Rover to Ryan for front brake rotors, pads, sensor, oil & filter change, NY state inspection on Sept 2020. Couldnt be happier with their work.Discovered them last year when I bought tires at Tire Rack, they installed, balanced, and aligned. All while you wait. Very professional. Couldnt ask for more. Afterwards, I brought my BMW X5 for an alignment too.RCT Performance is now my go to for automotive services.

Excellent service. Best alignment spot on long island. Especially for lowered cars

Took my vehicle to have tires swapped. They run a very efficient shop. Was out in 45 mins with zero issues.

I was browsing for a new tire shop to install my new tires on my suv. I found RCT via google and realized the owner Ryan was someone who I had dealt with many years ago when he was at a local performance shop. He was always fair and upfront with pricing and one of the best import enthusiasts I knew; fast forward to today and he hasn’t changed.Ryan and his crew at RCT worked flawlessly in installing my new 22” tires. Wheels torqued, tires set at my desired psi and the new tires was a huge improvement.His crew also took their time in putting back the previous tires inside my suv making sure they didn’t scuff the cream leather interior and panels.It was great catching up with Ryan and will be bringing my other vehicles for future wheel, tire, etc. services at RCT.

Solid work and great communication! I brought in a coilover kit for installation and James and the team were great.Turns out that some parts on my Accord (with 170k on it, so its to be expected) were warped/busted, but they were able to source replacement parts same day! Alignment is excellent, and even though my car is lowered, it drives even better than it did on factory shocks/springs (which, to be fair, were in bad shape).

Have been a customer of RCT since 2010. Ryan and James are courteous and honest. They explain exactly what they will be doing and are upfront about what the cost will be. Have never been given the hard sell on anything there, but one year when I was having winter tires mounted, they explained the benefit of getting a wheel alignment done. Im glad I did so. You can do business with these guys and know that you will be treated fairly. They have an integrity thats hard to find these days.

Excellent service. Came here for a wheel alignment and requested alignment to certain spec. They were able to do that for me and showed me before and after measurements. Thank you!

High quality and cheaper service that you will never find anywhere. I highly recommend this place for your car work.

These guys were very helpful and actually listened to me about the problem I was having with my tires purchased and installed elsewhere. Nowhere else ever in my 25 years of driving and working on cars has a owner or tech wanted to know about the symptoms and problem to help diagnose the issue.They also helped a great deal with getting my tire issue resolved with the dealer and manufacturer .As for the the negative reviews. .. why would you have your tires shipped to a place and not install them there? That is the purpose of the service.The prices are fair and far below any dealer .I recommend RCT to all my friend and family.

Great location very professional shop and good group of guys. You can tell by the way the crew works in tandem with one another. Had four new tires mounted and alignment done and was in and out in no time. Glad they are now located in long island.

Had my tires mounted and balanced and a wheel alignment as well done here and service was very quick and clearly explained why my car needed an alignment. Very good service will be back in the future.

Professional, courteous, and a very fair price. I had my tires mounted and balanced, including wheel alignment. Will definitely come back again.

Highly recommended...fast work...quality...nice people....ill be back.

Found this place through Tire Rack awhile back and have been coming here exclusively since then. Theyve always been courteous and when they slot a time for me, Im in and quickly.Pricing wise has been fair also. Several friends bring their cars here for tire and alignment service now because of my recommendation.

RCT was recommended to me by a friend after I hadnt had the best luck with a couple of other performance suspension shops sorting out my 04 Lexus Sportcross. The first them I had my car there I was thrilled with not only the price of the work, but the quality. Since then I have had my car at RCT more than a few times for various things including installation of coilovers, steering rack replacement and alignments. Ryan and his entire team are always very accommodating and I fully trust them. RCT FTW

Need your car detailed? Cleaned? Paint Correction? Racing tires?Come on down !

I took my 2016 BMW 435 Gran Coupe to have my new HRE wheels and tires banlance and installed. after a week, I decided to wash my car ( beacsue the weather got nice) I notice that each wheel had some sort of scratches on the iner lip. These wheels have a custom finish that only HRE can power coat. I came to them as a recommendion from a good freind. I drove over an 1 1/2 hour, just to have my wheels scratch. I call them up and spoke to the owner Ryan he ask me for my number and said he would call me back, I never got a return call and any money back for my damage wheels. Now I have $3,0000 wheels that have scartches on them and will cost me $500 to re-powder coated them from HRE, that does not include the shipping cost. PLEASE AVOID THIS PLACE THEY HAVE NO CLUE WHAT THEY ARE DOING!!! OH AND THEY ARE RUDE AS HELL!!!!!

Like this shop alot. Guys are very knowledgeable. They have a modern wheel alignment machine.

Very fast service! Very friendly and knowledgeable staff with Ryan and James.

Horrible for anything not factory. Owner is arrogant and unethical.

RCT have been really good for the past 5 years. They are true professionals on what they do and the prices are good.

One of my favorite shops. Awesome mechanics, even better people.

Been dealing with rein for 20 plus years and always a good experience

One of my biggest pet peeves of NYC roads are those metal plates they put on the road when they patch up whatever road theyve dug into. I happen to hit one that was way higher than it seemed and was enough to throw off my alignment (which I had just gotten repaired a few weeks back). Came to RCT the following morning to get a full alignment done as I was due for a track day in two days. Alignment has been perfect ever since and feels even better than before I hit that plate. Even suggested new camber/toe settings and it was spot on. Car felt better balanced on the track. Price is very reasonable, highly recommended. They also opened a new location in Westbury if anyone is out on the island.

Ken and Ryan are extremely knowledgeable and their service staff is excellent

Brought my 1992 Nissan 240sx in for an alignment. Not only one of the only places around that can get a super low car on the rack but super knowledgeable in performance suspension.

Best shop I ever went to, 100% customer satisfaction.

Be careful, getting charged by the brand of the car and not for actual work, they over priced in everything, ( they are 35% more expensive then everyone else - for no explained reasons), try asking them why so expensive hahah - they will give you attitude and you still will not get answer ahhah, and if they can’t get something right on the car it is a cars problem (lol ) never there’s, couple of my friends and cousins had same exact experience .

Had tired shipped to their from partner company Tire-Easy they forced me to install the tires there no where did it say i had to install my tires at that location. One of their drivers that took my car was burning the clutch in front of me. When i had a defective tire they recharged me again to remount a tire... took them 5 minutes and no balancing still had the same problem with howling noise suggested i rotate my tires myself.... or they could charge me to take 4 wheels off and move them around after they already charged me for mounting and balancing 5 tires and refused to help me in the slightest.... Then i had problems with the Tire-Easy company with the bad/howling tires RCT refused to write an invoice that i had howling tires or to help at all hung up on me. RCT Horrible Customer Service, Overpriced, Charge you for everything, Untrained staff burning my clutch, Once they get their money they refuse to help you unless you throw more money at them.

IMO I dont recommend you bring your project car or anything with custom/after market suspension parts here. If you do be very weary. I went there for a wheel allignment. They claim to be famillar with after market suspention parts etc. but they are not. And when you try to explain how you want the work done or what procedure you want them to follow you eather get ignored or an attitude as if you dont know what youre talking about. The customer is allways right and they should repect peoples cars/builds. Just because its not a Ferrari dosent mean that ir shouldnt be treated as such. In the end they finally did what I wanted but not after hounding them, putting up with their ignorance and suffering a bit of damage to the items they touched. The job was rushed and was way overpriced for the small amount of work they did.***UPDATE**after response: After discovering that they did not follow instructions on the toe links I decided to check the tie rods and low and behold one of these so called knowledgeable people left the lock nut on the tie rod LOOSE! I knew there we something a miss when I see the dude put a torch on a BRAND NEW part! Those rod ends are injection molded. Glad I was watching. I hope I explain this enough to MAKE SENSE: These guys dont know s***.Good luck if you go there. Apology accepted but that does not change facts. Done.

Ryan and co got my wheels and tires ready for the track, new wheels stayed looking new.

You cant expect anything more from them, true professionals who take their time and care for your vehicle needs.I wouldnt trust anyone else to do all my wheel, tire, alignments from!

STAY AWAY!!!! This place is HORRIBLE!!! I came in to have my wheels road force balanced and my tires and wheels inspected. $65 and 10 minutes later, I am on the side of the road changing to my spare tire. When I return, Ryan tells me that the nut on the TPMS valve was loosened on that wheel and one of my other wheels. Thank God both did not go flat, I only have one spare. He took no responsibility for this whatsoever, he blamed it on whoever installed the TPMS valves, which I had installed one year ago and never had a flat tire until now. I dont even know if he ever road forced balanced the tires or not.I since had my tires and wheels inspected and I now have a wobble in the hub of the wheel that went flat and the 3 month old tire is feathering.Dont believe all the positive reviews, that is what brought me here, these guys are greedy, money-hungry liars!In response to Andre Lavoies review, the homepage of RCT Performance website says, Pick Up Your Tires, it says nothing about having to have them installed there. As I said, they are greedy, money-hungry (prejusdice) liars!

Good service..professional..reasonable prices..

Great place for four wheel alignment.

Great place for tire work and alignments.

#1 place for Alignment, definitely recommend this place..

Great staff, fast prompt service

Owners and workers need to be more friwndly with customers

Straight on point alignment. Tested before and after.

Great mechanics and service

My go to tire/wheel/alignment shop

Great service

Owners are not friendly at all

Quick,quick,quick!

A++

Yes