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Micro Center
655 Merrick Ave, Westbury, NY 11590, United States
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Micro Center
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Lo
Review №1

Great computer store. VERY well stocked store. VERY orderly and well marked aisles. EXCELLENT &KNOWLEDGEABLE STAFF AS WELL AS CASHIERS. I had a coupon I received online for two items. I will be back to get an estimated cost for two perfectly good computers that just arent working. In fact one never worked because of a corrupt hard drive. They are also very covid conscious. Thanks guys!!!

Vi
Review №2

Been going here for years. Now my kids like to go. Bought a computer, or 2, here. Salespeople are usually decent, and are able to help. Aisles are too narrow, though. Cant really look at stuff, as youre constantly moving out of the way of others.

At
Review №3

If you have an problem with electronics of any kind or looking to buy this is the place. The prices are always competitive even with online retailers. Extremely knowledgeable staff these guys can answer just about any question about PCs. This is my first stop when i buy electronics even if it is just to check it out in person first

DB
Review №4

I love this place, nothing more else to say honestly. I could spend hours in here if I had the time, lines could be a bit long but they move fast. Help is always there only met a few grouchy workers

St
Review №5

Good variety electronics supplies many items. Personnel helpful. Pricing good

Dr
Review №6

Best computer, TV and electronic stuff anywhere, period, with prices to match. And the staff is very helpful, as well. If they dont have what you want, it probably doesnt exist!

Ji
Review №7

Always a pleasure to shop here.Lot of selection plus friendly and knowledgeable staff.This is my go to place for all technology stuff 👍

Hi
Review №8

Great prices, large selection and excellent service!

Ma
Review №9

I was only picking up an item that I purchased online. None the less the staff was kind and knowledgeable. I felt safe in there considering pandemic norms.

Br
Review №10

Great deals, very COVID safe, good customer service

Po
Review №11

It is great they are very knowledgeable about computers they have every computers part you could ask for (before the silicon shortage).

Wa
Review №12

Good service. Quality products at fair price. Makes buying PC parts simple and easy. They got it all during the pandemic. Why wait for delivery it’s all there go get it!

Sa
Review №13

So I needed some new components. When I first built my rig, I got everything off Newegg; but since I had some time - I thought it might be nice to go somewhere and pick up what I needed, and fix my computer on the same day.I am so glad I decided to go to micro center. I went to the “build your own pc” section and the man who helped me (Unfortunately I can’t remember his name, but if you’re reading this - thank you!!) was very kind and extremely knowledgeable. He was very up-front and honest, and didn’t try to unnecessarily up-sell me on components, given my needs. He was honest about pricing and if x, y, or z component was better for the money. He could give you the pro’s and con’s about different components/set up’s and what would best suit your needs. He was efficient, but I didn’t feel rushed either. I had everything I needed at a price I was happy with, with great service.As I was working on my rig, I couldn’t find where one cable went (my own fault lol, but this little fiasco cost me 2 hours). But I went back to micro center, and someone was able to help me figure out what I was doing wrong).I started up my rig, and again ran into trouble (BIOS was not able to find a bootable device, even though I had 3 harddrives connected). This time micro center online chat came in for the save. Walked me through moving the new m.2 SSD to a new slot and re-installing windows. It’s incredible, I told the customer support person what motherboard and cpu I had as well as what error messages were coming up and he/she was able to give me specific advice. (No, try turning it off and on again). It was very helpful and there is no telling how many days it would have taken me to figure this all out on my own.In short, great service. Great prices (on par with Newegg or equivalent online retailers). Anything that I need computer-wise, I will only be dealing with micro center from now on.

Yv
Review №14

Store always has what I need and they price match with no hassle.

An
Review №15

They have good promotions! There’s always someone available and ready to help. Corey recommended a home mesh for our house and it actually changed our lives! Now there is wifi all over the house!

Se
Review №16

My Dad picked up an item I ordered.He was impressed with the W I D E selection of products, speedy service and size of the building.

Me
Review №17

I always enjoy going here and seeing the latest computer equipment and accessories. Even if I am not buying anything. OK, so I am a techno-geek. And things change so fast.

br
Review №18

All micro centers have very helpful staff

He
Review №19

Some staff knows what they are talking about. Others kinda just there. Everyone who works here is polite enough thoughIf you know what your looking for or need, just ask which aisle its in

Mi
Review №20

I wish I could give less than 1 star. I dropped my computer off almost a week ago for a diagnosis and have not gotten an email or phone call about it. I have tried calling over 20 times and have not gotten an answer once. I have also spoken with the live chat representatives on the website and they cannot get in touch with them either. The communication is awful. I was also double charged for the diagnosis which I still have not received.

Ji
Review №21

Excellent service. Knowledgeable.Clean.Willing to educate a customer regarding which item may be more beneficial to the customer s need. Will definitely return here.

Ra
Review №22

Has everything you need from network cables to the best gaming and computer system bought with the best money you can buy ! Everyone who works there knows their stuff! Every piece of a part to any electronic device you can find it here!

Fe
Review №23

This place is well stocked with equipment and the staff is knowledgeable and friendly. Check out was very fast.

Ro
Review №24

It has plenty of computer supplies. Also sell mostly new and renewed computers. All for a good price.

Ar
Review №25

I absolutely love their customer service representatives. Extremely knowledgeable and go out of their way to help each customer. I use them for years for absolutely my business needs and personal as well. However, I always prefer going to the long Island location since I know them for so many years. I highly recommend Microcenter especially the Long Island & Queens location.

Ro
Review №26

Any associate you ask any graphics card questions magically doesn’t know when they will be available for those without vouchers meanwhile they have a whole pallet full of them in the back. I was also told they weren’t all accounted for which means they should be available for sale if not vouched for.

Ja
Review №27

First time shopping here . And let me tell what a awesome experience! Joe Plavnicky the Appliance sales advisor did a phenomenal job. Help me out instantly for what I needed for my new apartment and gave me a great deal thank you again I will be coming back soon just because of him.

Da
Review №28

Made an appointment and the technician called out for the day and now I’m sitting here after driving an hour with no help… the manager told me to just come back tomorrow… I wish I would’ve received a text or email before I drove… the email received stated my technician is all set and will be ready for you

Br
Review №29

Good experienced staff, did some homework on the laptop I was interested in, and found they were on board with it as well....I think a better place than Best Buy... staff much better here....TVs, sound equipment, computers etc...Mico was recommended and they were correct...was not rushed one bit, that was thing Ill remember...parking great as well

De
Review №30

Microcenter is a fantastic computer store. With one stop you can get just about anything for your computer needs. The staff are very knowledgeable and are great with advice. The service is excellent. They also offer computer repairs. You can order items online and pick up the very same day, usually in a few hours and they will email you when your item is ready for pickup. Highly recommended.

Sa
Review №31

Great customer service, clean store, busy which is equivalent to good quality and brand options.

Jo
Review №32

Update. Visited the store today, wearing a shirt made by one of the magazines they carry and unfortunately nearly all the staff there were staring at me like hawks. Very unprofessional and a bad look. Also made me feel incredibly uncomfortable in a store I really enjoy going to.

Jo
Review №33

This is a toy store for adults. I love it! Customer service is great. Wait times are quick. They have everything I want.

DJ
Review №34

Very helpful in all electronic needs for going live online and broadcasting.

A
Review №35

Great variety of computer components. Very helpful staff.

Lo
Review №36

Purchased EVGA 650 BQ, 80+ BRONZE 650W, Semi Modular, power supply.

Th
Review №37

Had a great experience with the amazing customer service. Would recommend you go early if your getting graphic cards or someone will take it before you.

An
Review №38

Great prices on all things computers.

jo
Review №39

Great computer super store. Good pricing, comparable to online, lots of hard to find components and huge inventory. I ordered online and picked up in store and it was a great experience.

Lo
Review №40

Excellent Store. You can find anything you want here.

Mi
Review №41

Great experience. I went in needing a new desktop computer and meet the sales person Tom Ardeljan. Amazing sales person and service. He asked me what this desktop was to be used for and began to recommend different systems based on that. I didnt feel pressured at all to buy anything or rushed. Very happy with my purchase. I will definitely be going back and giving them my business again.

Ne
Review №42

Great place for electronics. Especially computers and all kinds of parts.

Ma
Review №43

Big store, large selection. No issues with finding what I needed here. Customer service was pretty good.

Pe
Review №44

Excellent selection of computer related goods. knowledgeable staff and quick service with ample parking. Great management of special sales and events

Pe
Review №45

They know their profession great prices lots of stuff

Mu
Review №46

Everything you need and want under one roof.Employees are knowledgeable and helpful.For techies and geeks this is a heaven of shopping.Prices are good and they always have sales.Parking lot is huge. But Long lines for new products.Worth and visit to learn about tech stuff.Everyone was complying with the CDC guidelines during this pandemic and I felt safe. Glad to be able to shop in person in a safe environment during these new and unprecedented times.

Ga
Review №47

Always helpful and nice never a problem except with inventory but not there fault with GPUs

Ch
Review №48

The last bastion of brick and mortar computer stores - this is better than Amazon

Ga
Review №49

Best store for all your computer and electronic needs

O
Review №50

The inventory was rearranged again, but no real problems finding anything except Android tablets. Staff is friendly and helpful without being overly intrusive.

Th
Review №51

A bit more of a sales oriented environment than I remember. They have everything you need although it helps if you know exactly what you need before coming in.

Ch
Review №52

Im glad I dont live close by. Friendly/helpful staff.

Ke
Review №53

Ive been purchasing electronics (and components) from MC for over a decade, and never had any issues whatsoever.This place has variety and great prices.In college I met people who worked there and according to them its pretty nice to work at MC. Of course thats what they said but in the years going there I never heard anything unprofessional from any of the staff.This is the place to go.

Er
Review №54

Perfect place for anything computer need.

Al
Review №55

Great customer service saw that I needed help and had multiple people approach me along with being friendly they explained the difference in products as well

Ch
Review №56

Great service, low prices

st
Review №57

Staff is very helpful, everyone wears mask and social distances.

DR
Review №58

Awesome place, only quirk i have is that the salesman are quick to place their upc/barcode sticker with their name on the items we placed in our shopping cart. Not sure whats that all about.

Pa
Review №59

The staff was very knowledgeable and we ended up with a good deal

Iv
Review №60

This is my go to place for computer and electronics. The store is immense and stock full of tech goodies. Its clean and the staff are attentive. The only problem I found was that the website is either slow to update or not updated at all because the aisle locations at the long island store were not the same as it was listed on the website

Ka
Review №61

Needed memory for my Mac and questions answered the staff was professional, helpfulAnd knowledgeable about what I wasAttention g to do.

Gi
Review №62

Clean and well lit. sales reps are very helpful.I always find what I need at reasonable price.

Ro
Review №63

Great place to go for a techie.

Fr
Review №64

On the evening of January 20, 2021, I was in a hurry to print something and had run out of ink. I went over to the cartridges. Before I could check everything out, a gentleman working at the computer asked if I needed any help. When I told him what I needed, he promptly looked up the best product he could find for me. He was a lifesaver. I asked him his name so I could give him a good recommendation. Anyway, the bottom line is that I got excellent customer service from a man named Sheldon. Micro Center, please give this man a raise, a bonus, and a promotion.

ha
Review №65

There is not a doubt in my mind why retail is dying. Especially specialized retail.I need a mount for my new monitor. Should be simple right? Wrong. First I try to call, no answer. Then I text the number. No help is given to me what so ever. They just sent me back a survey. So I must go to the store. I speak to an associate there and he says that there is nothing like that here.... What I really needed was an adapter pieces. I was able to diy something myself that I found in the store. The lines are always so huge, the associates know nothing, while they are friendly and all. But honestly why would I go here if I can just find the thing I need myself online? My purpose here isnt to just write a scathing review but to save a dying industry.

Aj
Review №66

The 2 stars goes to R. Sandoval- he was great at taking in my PC for repair. the missing three is for the lack of communication between the technicians and the customer. I went a week without an update after told I would get and update within 1-2 days. Obviously, things are busy and all, but putting my PC in another person’s hands while losing out on all work, school, and gaming capabilities without any idea of what’s going on with it is super frustrating. THIS STORE NEEDS A PHONE NUMBER- The national hotline is not enough and is broken for service repair status.

Ke
Review №67

Spoke to Ahmed M. because i was having an issue with RAM compatibility with my Asus Z390 AUROUS and my G.skill Tridentz DDR4. I came to the conclusion that this was the issue because we throughly referenced serial numbers with the compatibility sheet for the motherboard and what i had wasnt on it. After walking into the store and finding Ahmed he immediately told us it wasn’t the issue and after explaining our findings he continued to be adamant that this was not the issue even after saying we compared serial numbers. He was extremely unhelpful and condescending on the issue as he shook his head and spoke with an annoyed tone. Simply put he should not speak on what he does not know. Anyways after getting the new RAM the computer booted perfectly and ran fine.

Sa
Review №68

For the last few years, MC has gotten a little weird. The store consolidated and the staff got younger and a bit more customer distant. The covid-19 situation has created an undertone of hostility across the store and had put me into the position where I order online, pick up in store, get out and go home. Satisfied with the material purchases, however theyre my 7-11 of tech now.

Ro
Review №69

Really friendly and helpful staff. Prices are extremely competitive since they are the lowest or will price match competitors, which makes this place my usual stop to visit when building a new computer. Additionally, its website seems to be very accurate when it comes to inventory so one should visit the website before making a visit to the store.

Ra
Review №70

Great go to place for all things computer and computer related. Reasonably priced rebuilds with extended warranties available. The service people are very helpful.

b
Review №71

Don’t go here to fix apple products. Huge waste of time just go to apple.

De
Review №72

Ive gone to Micro Center a few times now with my husband and the customer service was great. On Black Friday a man named Fred helped me out and he was so beyond sweet and upfront! As a woman, sometimes I get the cold shoulder from other store reps, but Fred was a breathe of fresh air.

Jo
Review №73

Doesnt even have a number to call to see if they have items in stock forces to drive there and ask.

Ig
Review №74

Dont waste your time. Brought my device for repair here and it fell into the black hole. First they dont share the number so you can call the store before hand, and afterwards they simply give you the run-around with your repair. I have never been so frustrated in my life with something that should have taken a few days.

Da
Review №75

Good selection, terrible oily salesman and aggressive upsell tactics.I returned 3/27/18 to pick up a smart TV remote with mini keyboard. The website indicated they had only 1 model and only 2 of that in stock.When I got to the store I found 4 models of smart remote with keyboard. Each model had at least 5 in stock.The website is completely inaccurate. Thats a real shame because I almost went elsewhere.I was also shocked to find the exact same product in 2 different packages and 1 was $10 more. I repeat the contents were exactly the same.You wouldnt know it from this review but I really like microcenter. They have a great selection.But you have to do your research and go prepared.Also they have lots of parking and usually 3 or more cashiers are working.

Ju
Review №76

Toy store for adults. Favorite place in the world lol

Pe
Review №77

Definitely the go to place for all your computer/lap top needs. Not only do they have the biggest selection and best prices they will price match just about any competitor and full 30 day return policy on everything they sell.

Vl
Review №78

Awesome computer store with many helpful employees.

Ri
Review №79

My favorite place to shop, the staff will help you in everything and they are professional and friendly.

Ra
Review №80

Always a pleasure visiting this location. Staff is helpful and plenty. Theyre normally stocked with all your tech needs. If your new or or seasoned with tvs, video games, computers, to gadgets, youll enjoy this Micro Center location.

Ko
Review №81

Didnt get my issue resolved but the rep wa3 attentive

Ch
Review №82

Line was out the door and only 1 cashier working and manager walking around doing nothing. Please review photo of line.Update: 05APR2021. STILL SAME OLD PLACE. Seems like nothing has changed. Waited almost 30 mins for someone to help me get my online order. Management doesnt care at all.

Je
Review №83

Excellent for electronics. I love the extended warranties. I have demolished items and they have taken them back as is and given me a full refund. My dog recently ate my $70 headphones and Micro Center exchanged them for a brand new pair. All I paid was an additional $15 for a new 3 year warranty. I destroyed my computer 3 times and the last time it was too expensive to fix so they gave me a store credit for the entire amount I originally spent on the computer and I was able to get a new computer--spent an additional $500 to get a gaming computer--but they credited me the entire cost of the first computer. This is an awesome store. I really wish they sold gaming consoles. Other than that, its an excellent computer store with killer warranties.

ho
Review №84

Love it! every little thing you need for any type of electronic or electrical, i even found stem things for my kids and got myself some flux and wires and even a dvd case!

MD
Review №85

Very good customer service, knowgeable sales person and ample parking, recommended

Ke
Review №86

Micro Centers policy of not taking pre-orders “Their First Come First Served Policy “is a DISGRACE!! No Business that values its customers would make it impossible for normal working people the ability to obtain gifts for their children. BUT THAT IS EXACTLY WHAT THEIR POLICY DOES!!! It’s pitiful that a major company would put God Knows What ahead of its customers!! Because they would still get the money from orders!! I have spent the last several mornings going to their store in Garden City to get my son parts he would like for Christmas. I even went so far as to travel in the Snow Storm the other day and was finally one of the first in line (But NO TRUCKS CAME) to try and get the parts. Does the Store even do something for the few of Us waiting that morning NO!!! Any kind of front of the line deal for the next day if we came back NO!!! I’m an adult who works several days a week; I have a family who I try to do the right things for. I try to help out friends and neighbors when I can and some major company treats ME with such disrespect by not having a normal policy of being able to order things. Now an observation I have noticed over the several mornings I have come to MICRO CENTER. There are several of the same PEOPLE on the front of the line every day. So people who are only doing this for profit get preference from this CORPORATION MICRO CENTER. And normal people who just want to do right by their family get SCREWED!!! Forget the fact that I’m in a high risk category and this COMPANY has NO Policy to address these costumers. A Normal way to get in line by ordering a product in advance or ONLINE IS A NORMAL WAY TO DO BUSINESS. I would like one of MICRO CENTERS CORPORATE officer’s to address this RIDICULES POLICY!! Most of US normal people don’t have time to go wait in a line early in the morning on a daily bases to be good parents to our children!!!!!!!!!!!!

Fa
Review №87

Best area for shopping for computers, accessories, monitors, etc. Many other places such as best buy for example dont have the qualities that micro center has to offer. Micro center has by far the most friendly staff there is. To add on, they do a great job of cleaning and enforcing the covid-19 requirements. Props to them. Furthermore, the products that they sell have prices that are very reasonable. They even have curbside pickup. This is a huge consumer friendly thing to have. In conclusion, I would reccomend Microcenter to anyone in need of new electronics. Microcenter is the best consumer friendly store that there is. Props to them.

Wa
Review №88

Brick and mortar rocks. After 30 yrs plus of computer shows etc...having one of the few remaining stores is a huge plus where you can see products first hand and ask advise from sales professionals.

Br
Review №89

Large selection. Usually have a positive experience. Sometimes its a bit busy but otherwise no complaints.

Jo
Review №90

Thee worst customer service win the game.My laptop has been there for over 3 weeks (for a broken hinge non the less).. something I coulda fixed myself, but it would void warranty so I didn’t .I was told to text them for updates. I never hear back. I’ve been into the store 3x. No one knows what’s going on “your pc was shipped to main gear, we don’t know it’s ware about, or repair status”NEVER EVER going to them for repairs again. Rather void my warranty at this point.

Co
Review №91

Nice busy place. You can find almost anything related to computer. Highly recommend.

di
Review №92

Super friendly and informative staff never any problems. They often have great deals. Jeremy in the PC department was notably helpful.

Ba
Review №93

Corey Krimmer answered all my questions and gave me expert advice using roku tv app to allow my husband and I to enjoy tv using our phones to adjust hearing volume for each of us. This is fantastic. He deserves 5 stars for outstanding service!!

Jo
Review №94

Great service. The staff were very friendly and professional. I brought my big Mac Tower to repair. The technician tested everything working over night and returned to me without labor charge . The staff even helped me to carry it to my car. Amazing service. Highly recommend to bring your computer here to get fixed.

TC
Review №95

Micro Center is a unique tech and home office resources...now more than ever. New products, parts, repair services and good advice about home networks, home theatre and home offices.Sure, some annoying retail quirks, but overall...a great place to visit and shop.

Ke
Review №96

Very helpful people who go out of their way to help people like me fix their laptops! I recommend them highly!

An
Review №97

The best replacement to the old Radio shack. They have hundreds of plugs fitting and adapters.

Al
Review №98

Not sure why its called micro when its huge and theres nowhere else around to buy this type of merchandise locally. Wonderful place and great, accessible location and easy parking.

Br
Review №99

This store has been doing better by year. Its no longer crowded and youre in and out

Ma
Review №100

I found the computer battery that I needed with the assistance of one of the employees and she was very friendly, professional, and made sure I got the right product for the cheapest price.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:655 Merrick Ave, Westbury, NY 11590, United States
  • Site:https://microcenter.com/site/stores/westbury.aspx?storeid=171
  • Phone:+1 516-683-6760
Categories
  • Computer software store
  • Computer accessories store
  • Computer repair service
  • Computer service
  • Computer store
  • Computer support and services
  • Data recovery service
  • Electronics store
  • Mobile phone repair shop
  • Office supply store
Working hours
  • Monday:9AM–10PM
  • Tuesday:Closed
  • Wednesday:8AM–10PM
  • Thursday:9AM–10PM
  • Friday:10AM–7PM
  • Saturday:9AM–10PM
  • Sunday:9AM–10PM
Service options
  • Online appointments:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Onsite services:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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