Came in looking for a safe but dont carry in store. So started to browse. Was asked twice if needed help. Lots of stuff to choose from and love looking at the clearance section. Usually find something to stock up on in that section. Very much stocked and clean. Great customer service. No complaints

Cant believe I got my money back in the 25 years of shopping and knowing difficulty of getting your money back at Staples, after two weeks post electronic purchase. New to me,in a good way!

This place is the absolute worst. I will take my business to Office Max. I spend so much at staples and with horrible cashiers (Lucas)who can’t count back change, never give you your rewards, let alone a receipt and just all around zero people skills and management is just as bad.Today was my last straw with this Westerly store. Hope corporate reads this since they Purposely don’t give you a receipt for this reason!

Rude, I went to print get letters printed, I wanted to use cotton paper that I bought from staples and normally it is really easy. You just ask them to load the paper and print from the code. This time however the lady that was running the print section had a real attitude problem. Everything was a problem, from using the paper to the print me code. She took forever to print, combative off the bat and I think she over charged me. The printer also ate 2 sheets, which is fine but then she charged for using regular a paper. This is the last time I go to staples to print something.

It’s always fun at Staples in Westerly. Very friendly staff!

Got refused service (rudely) for not wearing a mask because I have a serious medical condition that I was born with and have no control over. Its worsened using the mask as a healthcare worker where I ended up in the hospital. They were still saying disrespectful things as I left as well. Will be contacting the ADA and filling suit!

AMAZING CUSTOMER SERVICE, EXTENDED SERVICES PROVIDED PERSONALLY BY MANAGER CRAIG HANFORD. THANK YOU SIR FOR HELPING. 10 STARS**********

Angela was amazing!! She was friendly, extremely helpful, and a pleasure to work with! So grateful for her help

Okay so i come here all the time to print shipping labels and it used to be super quick and easy but now they changed the process and it takes much longer. i was in line for 25 minutes to print one page.

Always have what I need. Sales associates are always knowledgeable, and pleasant.

Sales reps helped me to compare similar products...carried my purchase to the car. Very nice.

Today I went into Staples with the goal of finding and purchasing a new laptop. I wasnt looking for anything fancy, simply something I could use for browsing and blogging. I was initially greeted by Zack who politely asked if there was anything he could help me with. I responded that I was just looking at the moment and thanked him (I wanted to see if there was even anything of interest available before bothering someone). After glancing at some of the options I decided I was ready to talk to someone about two of the less expensive models.I could not find Zack right away and a man in gray Staples apparel (maybe a Supervisor or Manager?) started to help me. Right away, he walked me away from the options I was considering and stated they were outdated. I was not surprised when he led me to the most expensive computer on display. Luckily, he called Zack back over to help me out, which I was very glad about.Zack, a younger gentleman, could not have been more helpful, informative, and receptive. He learned about what I was looking to accomplish with this new laptop. He went over several options, explaining the differences between many and patiently answered all of my questions. We reviewed the differences in pricing of several laptops with the optional add-ons of anti-virus software, product protection plans, and premier setup. He went over available discounts, financing options, etc. I truly was most impressed with his patience and ability to listen to my needs and wants as a consumer. He did not try to bully me into a product. He asked questions like: What computers have you looked at prior to coming in here? and by asking that one simple question he matched me with exactly what I was looking for at a price point I felt comfortable with.Zack is a great example of a Sales Consultant. He is someone his co-workers could learn a lot from. The two other Associates I came in contact with (one prior to Zack assisting me, and the other towards the conclusion of my visit) were pushy and uninterested in creating a helpful culture curated by learning & paying attention to my consumer interests. Zack treated me with respect and cared about my overall goal in regards to this purchase. He is the reason for my 5-star review.

Awesome store, great staff. Very clean and well organized..

A most convenient place to ship UPS package on weekends!

Great employees, but even they agree the prices are ridiculous, I will not be back.

No floor associate, new cashier had trouble ringing

Knowledgeable salespeople. Able to answer any and all questions I had

Good friendly helpful people. Always products you can count on.

Very friendly staff and helpful.

Easy access and fast service.

First time using electronic recycling program. Staff was extremely accommodating.

Their customer service was horrible.The womens bathroom was gross( I dont want to go in details!!!)

Elle is the absolute best.

Tech knowledge was non-existent

Very efficient.organized.offers a wide variety of services

Waited 45 min to get help in this store, finally got to talk to someone and was told that they where going on lunch and I would have to wait for someone else.

Not good attendants at ups station was very rude and condescending

Angela was awesome a!!!

Excellent service