Becky and the Ocean Tile Gallery has made our latest project a breeze. She has saved us HOURS of driving around looking at tile for our next two projects. In fact, shes located in Westerly, RI and my project is in FLORIDA!! All over the phone she not only selected gorgeous tile, she provided seamless delivery and saved us TONs of time! This is our third project with Ocean Tile Gallery and wont be the last. If youre reading this, you need to go see them for your next project.
My wife and I stopped by in search of tile for our kitchen and bar backsplash. We explained to the women our project and I could tell she was not thrilled to help us (maybe too small a job?). We took some samples home and when I returned them, I asked if she could get a smaller version of that tile. She said no and as I was leaving she curtly said if you cant find what you want here, you wont find it anywhere. Nice stuff but not the greatest customer service. We found what we wanted at The Tile Shop in Warwick.
Extremely disappointed in follow up customer service.!My contractor ordered 32 pieces of tile but realized after he got it that it 32 sq ft instead, which was much too much. When I called to see if I could return the rest, the woman to whom I spoke and explained that we only needed 32 pieces, she very curtly told me that they dont order by the piece only sq ft and they dont take anything back. So I asked why they didnt figure out what the 32pieces would equal in sq ft. She saidwe dont do that. If they cant figure out square footage then are they only there to sell tile and nothing else!! This order cost over $600 and it should have been one third of that price! Would not recommend them again.
Shopping at Ocean State Tile was an amazing experience. Not only is their flooring selection top notch, the owner, Becky, and staff are wonderful to work with. They will guide you in the right direction and will continue to advise you throughout the process. I will certainly be recommending this store to others.
I had the pleasure of meeting the new owner, along with Jennifer, a sales associate. They were extremely helpful, knowledgeable, and the overall service was fantastic. Their new selection is fantastic. I highly recommend this store. You will receive great care.
So excited to have such a wonderful selection of tile so close by. I have been sending my clients to ocean tile gallery since Becky opened. I also experienced firsthand the full service ocean tile offers when I had a tile backsplash installed in my own home. Becky and staff are very knowledgeable and fun to work with. The showroom is amazing.
Absolutely beautiful tile showroom! Wonderful service and assistance from a staff of people who are honest and work hard to assist you in finding the perfect tile for your space! I highly recommend purchasing your tile from this small business where youre treated with care!
Becky and her staff are wonderful! My client picked out a floor from the showroom and is extremely happy with the look and Quality! The store has an amazing selection of tile to choose from. Customer service is excellent! I have used them for many projects and materials and installation are always on time. As the Owner, Becky always is responsive and goes the extra mile to make sure customers are happy! She sets up private appointments to put together beautiful tile backsplashes for kitchens and tiled bathrooms ideas and works within all budgets. From residential to commercial, from home owner to contractor from small projects to large she handles allWith ease and professionalism!
Ocean Tile Gallery offers a large and stylish showroom filled with a great variety of tile and stone, ranging from modern and trending to more traditional designs. When coupled with their personal design and decorating advice, the experience is one of the best in home decor.
Very happy doing business with this establishment. Jen was very knowledgable and friendly. Would highly recommend
Beautiful show room ! Selection & variety of tile best we found ! Assistance with design very helpful ! Awesome find !
Owner I’d never there