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Va
Review №1

Great City Cars is awesome. After being in an accident I needed an affordable car very quickly. They offer used cars and everyone knows you take a risk with used vehicles. That said the first one I picked failed on me. Joe aka Mr. Awesome put in work to get it back up in running for free. When that failed he swapped out my vehicle for another and when it had a malfunction he got it fixed the same day and put gas in it ❤❤❤ #Rollinhappyandpeacefully Treat them with Respect and theyll dothe same. Thank you Kade, D, and most of all Joe.

Fr
Review №2

Purchased 1st car its broke down 2 days off their lot so they offered me a second car 3 days later it wont move when your shift gears. Poor customer service. I made 3 payments one for 700 and 2 for 775. 2200 dollars and I cant even receive a phone call about when they are coming to tow the far. This is coved nobody can afford to lose a job over this. Point blank they take your money and just dont care.

Mi
Review №3

This is definitely a good place to go for a used car. Ive already bought three cars from them. Ill buy more!

Al
Review №4

Hey Isaiah was a amazing person came through for me got a car he told me about and it’s a dream boat lol

Me
Review №5

Very nice experience. Bought a car outright and it was an easy process. Young man was very polite and very helpful.

De
Review №6

I outright brought my car had my car checked out before I purchased as well. I think ig ur honest and let the sales person helping you know what you want the will make it happen for you. I test drove my car 2 days in a row and took it to auto zone to have any codes read as well.

Ni
Review №7

I wish I would of listened to the reviews these people are scammers I just bought a car from them didnt even make it to my house and the car broke down on me these people are low lifes to be doing this to people sure we need cheap cars but to have the moter go out within 30 min of me buying it come on and then I call and they hang up on me wow real professional

Al
Review №8

Hamza is who i dealt with and he is AMAZING! I like to know everything and he is completely informative! He is very professional and is right down to it! Likes to talk so anything you need to know.... Ask him! There are several bad reviews on here and Im pretty much gonna guarantee it is from the ones who missed a car payment or two. Cant expect people to be nice and courteous when you miss your payments! Do what youre supposed to do and youll never have any problems! They were totally respectful and couldnt ask for a better outcome! I love my car!EDIT! So Ive had my car 8 days now. I love it still. Drives wonderfully. The next car I get... Ill be going back here! They are great! Especially my salesman! Im glad to know that i can depend on them for my worries!EDIT! I HAVE OFFICIALLY PAID OFF MY CAR AS OF TODAY AND I STILL STAND BY EVERYTHING I SAID THE DAY I BOUGHT IT! I absolutely love my SUV and after the few months I have had it I am still only at $172,000 miles! I also travel a lot. They even worked with me on paying my car off and I ended up having money taken off.. I couldnt be more pleased with the dealership!

Ma
Review №9

Great car lot will work with you to get you in a car in as little as 300 down kade was very helpful

De
Review №10

They are out to get your money, only reason they get 3 stars is because of the nice lady who deals with the payments she is awesome she lets us get a few days to pay our car note when we have hard times, she cares. Also they told us our payments are every month so we almost lost our car because our payments are really every two weeks its like the salesmen told us every month so we lose the car thinking its monthly and boom they get our down payment plus what we put into the car I dont recommend doing buy here pay here car lots. As I said before its the nice lady who takes payments that gives them a 3 star they need to thank her, she is saving them God bless her.

Pa
Review №11

Good clean covid safe service

Ri
Review №12

It was a different but good experience. I bought my suv from them paying every two weeks until payed off. All I can say is dont be a day late without notice or you will notice your vehicle gone lol. Thanks Great City!

Ki
Review №13

I had a great experience at Great city cars great car sells men, my salesman was Hamza. He was great!

Sp
Review №14

Theses guys were very helpful the lightskin young cat ask questions got me token care of checked my battery dope experience

So
Review №15

Not horrible, but I would not recommend them at all. Things are not done right, things are done strictly for the profit. 😒

Mo
Review №16

Yes, I am a two-time car buyer from Great City Cars and I appreciate their service!

He
Review №17

This place had two cars severely malfunction before I left the lot. Beware the gas gauges dont work niether do other major functions of the panels so you dont know theres a problem

Du
Review №18

Bad service thay lie and will refuse to give a receipt

De
Review №19

DO NOT BUY A CAR FROM HERE! I am paying for a non running car. I have literally been cussed out because I was upset that I owe 2000 for a car that isn’t running! I have to pay over 3000 for my car to even get running! The entire underneath was completely rusted! I have never missed not one payment! I pay my car faithfully! They’re awful, unless you want cussed out and treated like a dog DO NOT GO HERE

Re
Review №20

Worst place to even get a vehicle. Nobody calls back nor try’s to solves the issue. You won’t get ahold of accounting person. Been trying since January and got no where. Car was repossessed right after I paid my car payment which was like $350. And now there trying to say I got to pay almost $500 to get my vehicle out when I just paid my car payment and they came and took my vehicle. I will never get a vehicle from this place again. They’re just scamming you out of your money and the repo place is in with it also.

Ro
Review №21

Ive been reading some of the reviews.Lets be honest. You buy from a buy here pay here place becouse your credit isnt to par. Ive made all my payments on time and havint had any problems with them. I have had to fix a couple things on van. But any used car you buy is sold as is. Over all Im happy they where here when I needed them. Plus has inspired me to start fixing my credit.

TD
Review №22

Good service. Got cash..get a car. That easy.

Ri
Review №23

Bought a van from here. Test drive went well. 2 days after giving them 700 for a down payment found out the radiator wouldn’t hold antifreeze. After trying to get ahold of them by phone for 2 weeks went up to the office to make a payment. Tried to talk to the people there but they weren’t interested and where busy dealing with a fight that had broken out in the office. Was told I would have to come back the following Monday to talk to the person who sold us the car. The following Monday the person I needed to speak with still wasn’t there and they didn’t know when he would be back and shut the door in my face. After 700 down payment and 1st payment of 400 they refuse to talk to me and the car is now broke down and I haven’t even had it for a month. DO NOT BUY FROM HERE. How they haven’t been reported to the BBB is amazing but that will be my next step as well as going to the news station. They need to be stopped from selling damaged and broken vehicles as inspected used cars when people are broke and need a car due to the pandemic. They will take advantage of you and there is no recourses to stop them from doing so.

Le
Review №24

Ive had my car for 2 weeks the fuel pump went out my boyfriend had his car not even a week and the engine blew .

Ca
Review №25

We had the worst experience ever here.!they dont answer the phones DO NOT SIGN THE PAPERS WALK AWAY NOW... ACTUALLY DONT WALK... RUN.... DOWN PAYMENT gets deferred and split to first and 2and payment... we were on our way home the day we bought the jeep and the freaking brakes seized up then something else and something else we ended up keeping the jeep for 2 weeks N taking it back and losing the 800$ we put down.

Tr
Review №26

Great customer service and very sufficient. It was a pleasure doing business with you guys!!!!

Ru
Review №27

There cars are junk they run for about a week then everything starts happing to them my daughter and grandson about died because her break line broke and a week after she had the car it had a real bad oil leak I wouldnt recommend this place thats my opinion srry

De
Review №28

The guy we talked to was very professional and got straight to the point. Awesome customer service though he was very busy. You can tell hes passionate about what he does. Definitely going back. Im very happy. Shiane Hogan- customer

da
Review №29

No good cars. They are unorganized. An the sign of $300 down is b.s. Thats just on some and thats just the starting out price it goes up more than that when you get there

Ra
Review №30

Always great customer service when I go here... I have been back 3 times

Al
Review №31

DO NOT, I repeat, DO NOT go to great city cars for a vehicle. They only have wrecked cars. They mess up contracts. They only put payments in their system half the time. They are rude. They are basically the slum lords of vehicles. We dealt with Rich and he refused to acknowledge us every time we went in. We tried for 2 months to have an appointment discussing our papers. He charged us double for a car that was priced at $2100, and expects us to pay even more. He is a scum bag and so are the other salesmen there. This is the scum Rich.

Bl
Review №32

DO NOT BUY .. GOOGLE THEM .. THEY WILL REPO YOUR CAR EVEN IF YOU MADE PAYMENTS ON TIME .. SHADY BUSINESS PRACTICES INCLUDING THE OTHER BUSINESS AT THIS LOCATION .. GREAT CITY HOMES

Gr
Review №33

So far so good..for a test drive..not 1 but 2 sales men came out to assist me with a vehicle..

Ch
Review №34

Good car company. Willing to work with you

Ja
Review №35

Great city cars was very helpful! Got me in a great running car. And the process was fast not sitting in there all day. They have a great verity of cars to choose from. I recommend to any first time buyers or anyone trying to get back on their feet. Ask for Diquan his service was great, he gets you in & out.

Le
Review №36

Dont go to great city cars. Theyll be nice and straightforward at first, but theyre one big scam. They assured me a memo title would be mailed to be and be in my mailbox before my temp tags expired. I never received it. Their calling system doesnt get you to someone who can help you. I dealt with the salesman there named Isaiah and he has now been ignoring any attempt to get ahold of him for 3 weeks now. Thanks to great city cars Im missing work, and having to drive without legal plates on my car, and they wont even deal with the problems their customers have. Great city cars is the worst dealership in ohio. Save your money and go somewhere worth it.

Vo
Review №37

Wow what a joke 2 cars later and still no car and its sitting for 2 months now paid off and not running

li
Review №38

Had a great experience here. Connie helped me get into a good and reliable car with the down payment I had. Definitely made my bad car searching better. Definitely recommend and will be coming back for a second vehicle! 😄😄

Je
Review №39

I called on Monday and talked to James. He explained how things worked and what I needed to bring with me. He sent me pictures of vehicles that were 300$ down. I arrived at my appointment time. James was great, nothing against him. I think its beyond crazy you have to go from one lot to another lot. When I went to the other lot it was all bad. They didnt even have 300$ down vehicles. All their vehicles besides maybe two were absolutely junk. They offered me to look at two vehicles they could give me. Ford Focus....i owned one before and engine went out twice...junk cars!!!! And a dodge neon....again junk cars. Total asking price for both of them. 4,000....oh youve got to be kidding me!!!!!!!!!!!!! No one would come talk to me. They were all looking at each other. I walked around for a minute, still no one would come talk to me. So I had to go back to the other lot to get my license. This place was an absolute JOKE. And as desparte as I need a vehicle I would NEVER EVER buy one from there. I read the reviews before I went and thought ohhh Ill still go. No wonder all these reviews are terrible. If i could give negative stars I would. Terrible customer service. Terrible vehicles. They buy these vehicles from Auctions for damn near nothing then put high price tags on them. Absolutely ridiculous!!!!! Save your time, dont go there. Oh and yes they dont require you to pay for tax and title on your downpayment, thats an additional 375$, they then split that between your first two bi-weekly payments. So if you dont have an extra 800$ that first month then dont do it either. They dont explain that to yoy unless you ask.

La
Review №40

My boyfriend and I bought our first car together and we had literally the easiest experience ever thanks to the sales associate, Chad Parke aka Jesus with the John Lennon glasses. He was the most honest and efficient salesman Ive ever had to deal with.

Da
Review №41

4 days after I brought the car got a text saying something wrong with the contract on their end. After talking to Daniel and setting up for him to come to me and fix it, the next day they repo the car. The first payment wasnt even due for another week. Now wont answer the phone or return messages. DO NOT BUY FROM HERE

OH
Review №42

This place is horrible if i could give zero stars i would!!

De
Review №43

If I could give negative stars I would. This website wont let you post without at least 1 star and thats why they got it. I dont know how they are with cars but dont to rent property from them. $1600.00 as a deposit/furture down payment to buy the home in 2 years. When I wasnt able to move into the home and provided documentation my 1600.00 was then labeled non-refundable. Just more of the sorry sack of horse doo this country has become where everyone is trying to stick it to those having difficulties. Legal theft.

Cr
Review №44

After 6 trips to this car lot abs paying off my van I still dont have my title cause they wont and wouldnt take gps off and now they want to play with my title very unprofessional never again!!!!! My hard work to pay off my van and I cant get my title because yall dont do your jobs adequately smh

Sh
Review №45

The first day I drove it the bumper fell off dont do it

De
Review №46

Great place to go if you are looking for a car to het you from point A to B. Staff is friendly Hamza is a very nice and cool guy to work with so I recommend him dont forget to tell him that I sent you.

Hi
Review №47

Chad is cool gave 500 off final pricing quick easy and clean!

Fr
Review №48

My overall experience was top notch. I would recommend this place to my friends and family.

Ch
Review №49

Chad js a great salesman and he will get you right.

Os
Review №50

Not happy with service I got here

Zo
Review №51

They have great cars and excellent service. Come see Connie in the office and shell hook you up with a great deal today. Go with Great City Cars.

Ja
Review №52

Actual and Im not joking actually thiefs, if you like keeping your money dont come here find literally any where else

Ka
Review №53

I had a GREAT experience at Great City Cars! Zach was very helpful and friendly. I found a nice ride for a reasonable price. My time spent here was productive and efficient. I definitely recommend it!

Kr
Review №54

I went to great city cars and I was very pleased by their great customer service. Ian was so great about helping me even though it took me test driving 4 cars before I found the one I love. Ian was so patient. I bought my car and I couldnt be any happier. I absolutely love it. It was so easy with their quick approval. I recommend them to everyone especially if you are having issues with credit approval. All I needed was my drivers license and down payment, signed my papers and drove off. Thanks Ian for everything and everyone else at great city cars!!!!!

Da
Review №55

Ive needed a car for a while, since Feb 2019. I stopped into great city cars today and Isaiah took great care of me! His honesty and pleasant demeanor made me feel great about my purchase!

Ca
Review №56

Connie was amazing !! Got me into a great car and was an amazing salesman. She worked fast and efficient and was very respectful and professional. I will definitely be referring her to my friends and family!

Ka
Review №57

Connie at Great City was so much help!! She made choosing a car and purchasing very easy and timely ❤️ I would highly recommend!! I love the car too 😉 Thanks Connie!

GR
Review №58

HEY THERE YALL! It is Shannon Murray.Its getting cold !! so i dropped in and bought a car from GREAT CITY CARS6147 WESTERVILLE ROAD. The car i got is a 2003 impala and it runs good! It will get me through the cold winter months ahead!so if you need a car that will get you by just come on by GREAT CITY CARS! 😁😁I GOT A GOOD DEAL💗! Isaiah Williams was fantastic and a professional at what he does he will go far in the car business. Isaiah is also very polite and was hands on with me .

Ch
Review №59

Terrible Cars, Way over priced, will repo just for being a day late. Terrible place and just a money trap altogether. Its fun y how none of the positive reveiws have actual pictured accounts. STAY AWAY GO TO CAR MAX OR ANYWHERE OTHER THAN HERE

Pa
Review №60

Typical buy here-pay here place. All they want is your money & if youre even a day late, be prepared for your car to be towed and be ready to pay damn near $1000 to get it back. Cars arent in the best shape either.Save your money, buy a car in full elsewhere. Wouldnt recommend this place.

Ta
Review №61

*DO NOT BUY* Thieves STOLE my boyfriend car. He never missed a payment but because Dave Hill feels challenged about his shady dealings he lied and added charges to account and had his car repoed and wont discuss anything with us nor the police even the police know they are crooks.* DO NOT BUY *DO NOT BUY DO NOT BUY CARS ARE RAGGEDY AND DAVE IS THE TRUE DEFINITION OF A SHADY CAR SALES MAN WE ARE CURRENTLY FILING A CIVIL SUIT AND REPORTING THEM TO ATTORNEY GENERAL OFFICE AND THE BBB. DOOO NOT BUY HERE SAVE YOUR TIME AND SANITY OH AND YOUR JOB. DO NOT GO HERE

Ja
Review №62

Great place to buy a car fast. Efficient and friendly staff. Accessibly affordable options. Shauon was very helpful!

sh
Review №63

I went here to buy a beater car for work, don’t even waste your time. I feel bad if you can get a loan for your car and have to resort to this place. This place screams shade tree mechanic. I went to get a truck and it wasn’t how it was described online, I ended up leaving because the salesperson was terrible. Waste of time take your money else where.

Je
Review №64

No other car dealership would except me seeing to Ive only been on my job for 3 months and my credit wasnt good I was in desperate need of a vehicle the amazing Zach got me rolling reasonable down payment nice reliable vehicle and he took $500 off the total car price same-day whole process took no more than 30 minutes So if car dealerships keep saying no I highly recommend great City cars they are amazing!!

eb
Review №65

I initially was helped by Rich who was awesome... I had to return and was introduced to Ian who was just as awesome as Rich and made my experience with great city cars overall worth it... thanks guys!! You rock

Er
Review №66

Connie was so helpful. She found the perfect car for me. So polite no haggling..

Au
Review №67

All of these good reviews are due to them promising a lower price for the bucket youre about to pay for. They own nothing but clunkers. I recommend bringing your own mechanic to have them inspect the car before signing anything

Ch
Review №68

Disregard the good comments, Im sure if they talk to them recently or a couple months after. Itll be a bad review. They have nothing but clunkers on their last tire about to die. Then the ones for 700 are only so-so... Dont waste your time here, the most crooked, upside down place around. Yeah you got cash you got car, but ask yourself this. Is that really how you want to do business and feel secure?....

Li
Review №69

Isaiah was great! He is very warm and friendly and he took care of me quickly. I definately recommend Great city cars!

Od
Review №70

Ms. Connie got me a nice car. She was very nice and professional. She even gave me 400 off my car.... Thanks connie from great city motors

Br
Review №71

They repo my truck when the payment was due on friday wasnt even late on my payments dont buy from them they are con artists

sh
Review №72

Come to great city cars, meet with Chad customer service was great

Jo
Review №73

Thanks Dustin! You’re the man my bearded brother!(read update below)Update: Dustin no longer works there and no one has answered their phones about the car I purchased from them that has a damaged frame. 5 star reviews are FAKE. Customers are told to leave a 5 star review to get money off their purchase

dy
Review №74

I Love Great City Cars like I have purchased 2 one in 2017 and one in 2018 cars With them and working on the third one.Great City Cars have always been able to answer any questions I may have asked. I would 100% highly recommend Getting a car and they have a Huge inventory to choose from. Paul provides you with #1 customer service and the staff their I could go on an on they are so sweet. I really appreciate their service and I wouldn’t go anywhere else. Thanks ❤️

Ro
Review №75

We looked online found a vehicle called told them which one we were interested in and when we would b by like 3 hours later were headed there an my wife decided to look at there supposed inventory an the suv we had picked out was just sold we were not happy. Everything they really had on there lot looked like it was ready for the scrap yard. Im sorry a 15 year old car with 300 thou in it isnt worth 4500.

Li
Review №76

Husband got a car from here. Even with proper care the engine blew up before 6 months was over. Do not recommend and would give 0 stars if possible. They bribe people into giving them 5 star reviews by giving a slight discount if you show them the review before you even sign the paper work for the car.

Wa
Review №77

The sales rep was very knowledgeable heloful and straight forward and very honest about the vehicles we were interested in great customer service experience thank you.

Ke
Review №78

Great place to get a car if you lookin for one and customer service is good. Great people to talk to.

Ze
Review №79

Paid off 6wks before the pandemic. Was told about a week after paid off still no title but they took that dough though hopefully they read this can i get my title this was 6wks before pandemic.

de
Review №80

If you need a car this is the easiest place to get one from. Easy process

Re
Review №81

I worked with connie and she was amazing. Super easy process and the car is newer and works and runs great I’m so excited and again super easy process.

Si
Review №82

Great city cars was an awesome choice for my car buying needs! I worked with Paul and he was nothing less than amazing with all of the help and advise he gave. He had me in and out, and was a real pleasure to do business with.

An
Review №83

Was struggling so hard to find a car that would accept my credit and that was flexible. I went to Great City Cars and in less than 30 minutes Rich helped me not only get a good car but the down payment was resonable and the whole process was smooth and easy. A+ Great job Great City Cars!!!!

Ab
Review №84

Great experience buying a car.Buy here pay here option is awesome.I have gotten two cars from here and both have been very reliable.

Ke
Review №85

06-19-2020 they backed out of a deal they made with me in person...Stay away from great city cars..Found out they pay people to give them good reviews DONT TRUST THEM..ower buys cars for what hes asking down on them

Am
Review №86

I just purchased a vehicle from here and had a wonderful experience. Its been a long time since I been to a lot to buy a car. I dealt with Rich Hansen and he made sure I was comfortable and helped the ease of choosing a new one for my family. I would recommend anyone looking for something to go there and have their own experience. Thanks Great City Cars!

Ha
Review №87

I have had my vehicle for almost 3 months now. And I love it the same as the day I bought it!! Always a pleasant experience every time I go to pay my bill.

N
Review №88

Isaiah was very helpful with understanding of the job.Also everyone else was awesome they will work with u as much as they are able I would totally advise doing business here

Ky
Review №89

Shauon Rogers was a great sales man!! And helped me out with no problems. Great service.

Ye
Review №90

This place is a scam dont buy no cars from Great City Cars they took 800$ from my son buying his first car n 2 hours later the car broke down needing a battery in which is necessary of course ok but then the next day the car needed a belt n axles. We fix all that the car running ok have to invest over 500$ in the car tho same month. Next month the car got repo because non payment my son was supposed pay 190$ every 2 weeks well it happened that it was another fee of 234$ the he didnt know about. My son is only 19 years old and this is the most horrible experience that he got for the first car. This place is full of scam and Ill be contacting six on your site the labor law and whoever else I can. This places should be shut down for extortion of Minors stealing their money and making them sign bogus paper work to trap them.

Ja
Review №91

Connie is a great sells woman. If anyone ever needs a vehicle I recommend Connie.

D
Review №92

Great place to get a car they are willing to work with you... And Thomas that works there was very helpful and friendly and honest

Ja
Review №93

Great place to get a car the same day. Ask for Paul and tell him you was on Google and youll save $500. Its a little busy on the weekends but its worth the wait. The cars run and are good on gas

Hd
Review №94

Connie was amazing and so helpful I enjoy her present and I like the car that she help me pick out she is an awesome amazing employee I love the company I would recommend this car lot to any one and who ever checks it out ask for Connie because she was so helpful and amazing and patient with me.

Ka
Review №95

My first experience with Great city cars was today and I really appreciate the customer service my sales person Diquan Carpenter was awesome he made sure I was straight ...I will recommend you all to everyone, Thank You!

Ie
Review №96

I put down for a car and got the greatest deal. Car is absolutely amazing!!! Low mileage, everything works except the interior was dirty and dusty due to no one using it as well as no radio but that is nothing compared to how well the car was to be a 2004.

Mi
Review №97

Had a great experience purchasing a car from Great City Cars with Connie Calkins. Will definitely purchase here in the future!

Do
Review №98

Great service and it didnt take long at all. All thanks to Connie for hooking me up with a nice car

Ab
Review №99

Rich was more than helpful with picking out my car. He even stayed after 6 to help me out. Def recommend this place!

Wi
Review №100

I love the car and the staff are all awesome. Would definitely recommend for anyone needing a vehicle. I had a key stop working on me and Paul and staff helped get me a new key an back on the road. Will be continuing to be a customer in the future.