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Goodyear Auto Service
4403 Executive Pkwy, Westerville, OH 43081, United States
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Goodyear Auto Service
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Ol
Review №1

I ran over a screw and they fixed my tire in less than 10 min. for free. Extremely happy with service, professionalism, and timeliness. Definitely recommend!

Lu
Review №2

Great customer service! Needed a tire plugged quickly on a busy Saturday morning. They worked me right in and got me out quickly. Can’t beat the price! Will definitely be a return customer.

Ch
Review №3

Great experience! Called to make an appointment and was able to be seen immediately. Excellent service and everyone was very friendly and helpful. I would highly recommend this place and will definitely be going back for other car needs.

Bo
Review №4

Awesome service tire change in and out in 30 minutes. I love this place!

Ti
Review №5

I had a nail in my tire. The service guys were very friendly and got me up and going within 5 minutes. Thanks for your professionalism. I will definitely be back for future needs.

Gr
Review №6

I was leaving for a long work road trip this morning only to find a nail in my tire. I called Goodyear to explain my situation and without hesitation told me to bring in the car. Within walking in the door my car was being serviced within 5 minutes. They completely fixed the tire in under 10 minutes. I didn’t have an appointment and was just walking in. Couldn’t be more thankful for y’all making time for me quickly. I really appreciate it! I’ll be back to have my car serviced here!

St
Review №7

Got my radiator replaced here, everything about the experience was great. The only negative, and it is a small one, was the front of the car was left dirty, no big deal at all, was much happier about getting my car back in good working condition almost a full day earlier then expected! Great work guys!

Ke
Review №8

What an amazing experience!I had rushed over on my lunch break just to see if they could tell me what was going on with my tire and if I needed a new one. I was in and out within 15-20 minutes with a non leaking tire! Thank you to John who was very polite, helpful, and provided great customer service. We will definitely be back! Thank you!

St
Review №9

Wow! Great service from these guys. Had a screw in my tire and a slow leak. Called ahead and they were able to squeeze me in their busy schedule. When I showed up, they got my truck in immediately, and had me done and on my way within 15 minutes total! Awesome! On top of that, they charged me nothing! Can’t give them enough props! Thanks!

al
Review №10

We experienced vehicle trouble while traveling and found ourselves to be fortunate to have stopped here! The service we received was exceptional, prompt, and effective!! We were back on the road in less than an hour due to the employees knowledge and professionalism. They get 10 stars on a 5 star rating!!

De
Review №11

Great place to get a oil change. Fully synthetic oil in my Subaru good price of $67 with coupon thats online.

KI
Review №12

Great experience. Had a slow leak in my tire. Scheduled a free appointment. They fixed the leak and sent me on my way within 15 minutes. No pressure sales whatsoever. I will definitely return when I have a bigger need.

Ha
Review №13

I came in 5 minutes before they closed and they were still happy to help me! They patched my tire for free and were so nice about everything. Overall it was a wonderful experience and Id definitely come back :)

Ja
Review №14

I hit something in the road (sounded like a concrete block but looked like a paper bag). while driving home and was worried that I had damaged my oil pan or worse based on the sound of the impact. I stopped at this store as it was close by and asked them if they could check it before I drove out of town the next morning for work. Jon and his technician looked at it right away and although there was cosmetic scrapes and dents on practically everything under the car there was no concerning damage. I appreciated their quick action, honest assessment and the reassurance I could continue with my business plans. Highly recommend this facility.

Ja
Review №15

We were traveling through Columbus, OH from out of town, when we realized we had a punctured tire from a nail. This happened late in the day, and we could not find anyone who was willing to help us fix it that same day, so we could get back on the road. The folks at Goodyear (Mark & John) told us to bring it over and theyd look at it. When we got there, they had the car up on a jack and inspected it within 5 minutes. They quickly found the nail and removed it, and fortunately found that it was not leaking. They were so helpful, and got us back on the road quickly! Highly recommend this place! -Jim F. & Jamie S.

Lu
Review №16

Great place and clean great area also, nice people and honestly thanks guys thanks keep the good work!!

Mi
Review №17

Solid service, quick, and efficient. They were able to service my tires without a hassle.

Lu
Review №18

Highly recommend this location. They were able to get us in quickly on a last minute notice after a surprise flat tire on the highway. Staff was very friendly and able to patch up our tire at no cost.

Mi
Review №19

Had a flat tire and they fit me in one hour before closing on Friday. Patched the tire free of charge, in and out in 5 minutes! Will definitely go there again!

An
Review №20

Brought my car in to patch a nail puncture and they had it fixed in less than 10 minutes and didn’t charge me for it! I know where I’ll be getting my next set of tires!

Ke
Review №21

Great Service! My husband couldnt find anyone with availability to fix our leaking tire and he called this location and the guy said come right in so he did and they fixed it for nothing! Was a screw in the tire. Thanks Goodyear...that kind of service means a lot nowadays!

Cr
Review №22

Mark and his team has always provided great service to us over the years. Thanks for being there.

Sh
Review №23

Me & my family have been using Goodyear for over 30 years! You wont find a better repair shop that has outstanding customer service, excellent quick timely repairs & truly care about you. We have not only taken our older vehicles there for service/repairs, etc., but also helped w/a potential new vehicle we want to buy & give us an honest opinion whether we should buy it or not. They customize your repairs as to what you can afford to do at that time too. I cant say enough good things about the Manager & the technicians that work there too. Over 30 years theyve taken the best care of my family members & are such a great blessing too. This sums it up. An hr ago I was waiting for my food order next door to Goodyear. My car wouldnt start. I called AAA & they were going to be 1 1/2 hours to come. I called Goodyear to tell them I would be dropping off the car. John immediately said he would be over & jumped my car in less than 5 minutes! I cancelled the tow. They are simply the best!

Ni
Review №24

Jon was so helpful! His work was fantastic and quick. I’ll definitely be back for his help!

An
Review №25

Staff very friendly, clean place, and good at time management.

Je
Review №26

After stopping at several tire shops including the one i normally use for tire repair, couldnt get me in until Wednesday, today being Saturday that would not work. I called Goodyear, they said come on over. They fixed it on the spot, then didnt charge me. I will use this location for all my future tire needs.

Do
Review №27

Went to the Westerville Store and received fast, courteous service. I will always patronize this store in the future. Thankful for the tech who took care of me.

Al
Review №28

My daughter is dog sitting in Westerville and lives in Hilliard and got a flat tire which we had AAA put a spare on. I sent her to the closest shop which was this Goodyear. She is 19 and could have very well been sold anything and yet they repaired her flat at no charge! I appreciate the honesty and will be driving from Hilliard to Westerville to this shop for all 3 of our car’s tires from now on! Thank you from a mama! 🤟🏼

Ja
Review №29

Very helpful and knowledgeable. Great customer service and good people to work with!

Mi
Review №30

This Goodyear service center is awesome! My best friend has been going their for years and recently shared this repair shop with me. Their shop Manager Mark is great to work with in regards to explaining the service to be performed along with great pricing. They acquired a new customer for life to service my Marauder 😁

Er
Review №31

I’ve taken my car to this particular GoodYear for some time. They always do good work, and they are always kind and honest. I would highly recommend to anyone.

re
Review №32

I was in a pinch and needed a tire repair they were 30 minutes until closing. They removed the screw in my tire and plugged it from the inside and never even charged me. Great costumer service as well I highly recommend this location.

De
Review №33

Ive gone here a few times for tire replacement, new air nozzle, and flat tires. The techs here are always friendly, courteous and efficient.

Br
Review №34

Very helpful and quick service!

Je
Review №35

I have had many vehicles serviced here for over 20 years. Great people and service for a good value.

Ch
Review №36

Great service and professionalism. Will definitely be coming back!

La
Review №37

Friendly staff, quick service!

Ka
Review №38

Amazing customer service! They got me in right away and patched my tire for no cost at all!

St
Review №39

I rarely write reviews but this one had to be done. I booked an free appointment for an inspection on my old Toyota. About 3 minutes of starting the inspection, the tech (who was also at the CS desk) did in fact notice the problem I had but did not complete the FULL inspection that I had booked for likely due to the fact that he noticed I had work done to it elsewhere and is an old vehicle. I asked if he would complete the inspection but I was met with a physical shrug as if the car just wasnt worth the time. Lucky for me, this vehicle just happens to be one that I dont drive often but I will likely never come back for any type of work. Paid or not. Will definitely work for anyone who they think will bring them lots of $$$$. I will try as much as I can to prevent anyone I know from visiting this location.

Je
Review №40

Had a tire emergency and were out of town and they got in at a moment’s notice and were very helpful and accommodating and went the extra mile for me

Ti
Review №41

Five stars not enough!

Le
Review №42

My Goodyear is friendly, helpful, and professional. I wouldnt go anywhere else for service!

Co
Review №43

Friendly service and Jon lubed me up well

bi
Review №44

I always get fast quality service when I go there. My whole family goes there for service on our vehicle’s

Br
Review №45

Quick and good service. Got some sweet Wranglers tires installed under an hour.

C
Review №46

Friendly staff, excellent service and good communication.

Ca
Review №47

Love these guys here! They took phenomenal care of my husband. Service is top of the notch, cant say enough good things about them. A side note, other businesses need to stop by their restroom to see how its supposed to be done! Super Clean and Classy!!

Ga
Review №48

I do all repair work myself but I still depend on a shop to perform alignments and tire mounting for me. This is literally the first time Ive ever been satisfied with an alignment from any shop Ive taken one of my 3 cars to. They didnt just toe and go like most places would. They actually fine tuned the alignment, fixed camber, caster and toe. Kevin C got my 21 year old car driving like new. Im thrilled and will be back with my other vehicles soon!

St
Review №49

Excellent experience at this location last week. I pulled up at like 8am no appointment asking for an alignment. I was greeted with quick and friendly service. In and out in like 30 mins. Most places you need an appointment even when theyre not busy and it takes at least an hour

pa
Review №50

John got us back up and running!

Yu
Review №51

Efficient!!!!Is the second time to repair tires, they are very fast, never see the company as they are so professional; and very polite. I only went to buy a cup of coffee, my car has been repaired. Very much like their staff, so amazing! I will come to this company no matter how far away.Highly recommended!! love you guys!

Kr
Review №52

I think these guys are lovely and know what they’re doing - always a good experience, they always talk me through what’s up (I’m car illiterate) and are very professional - highly recommend them

Th
Review №53

They did a good job on my car.

Ma
Review №54

Very outstanding service. We were in town for a short visit and had a emergency tire situation. They took care of the repair and had us on the road in an hour!

Da
Review №55

Best maintenance shop ever! I moved out of the area about two years ago and I continued to take my card and trucks there. Its hard to find good customer service, good maintenance and fair prices but theses guys do it (with a HUGE emphasis on customer service)! Ive already went to another Goodyear near my new house and its just not the same. Will be trying other shops but I doubt I will EVER find another maintenance shop like this one. If I dont, Ill just have to take the drive up to executive parkway every 5000 miles. Keep up the good work!!! And someone please groom Chris to run his own shop!

Li
Review №56

Very quick service.....not much of a wait for an oil change.....been coming to this store for years.

He
Review №57

Promises made and prices quoted kept & honored. Years of experiences with them keep me coming back. Great products, services, integrity and professionalism.

Ni
Review №58

I had a tire blow over the weekend and Monday they called and told me the wheel was also shot and would need a new one. Because I have aftermarket rims they couldnt find any so we elected to take the car back to the dealer we recently bought it from. Goodyear put a spare on it and let us drive away free of charge. I got the sense these guys knew what they were doing and truly care about the customers. I will be returning here in the future for service from these professionals.

De
Review №59

Dropped my car off for a flat tire repair! Service was excellent and professional both when dropping off and picking up my car! They were also finished earlier than expected! Thank you!!!!

Aa
Review №60

I have been taking car here for the past 4 years and never had a issue with

Ry
Review №61

Mark was extremely helpful, I needed my tire repaired and he got me back on the road in less than 10 minutes. I would definitely recommend them to others. Fantastic customer service

We
Review №62

When I had a deflated tire and both nearby gas station air pumps were out of service I pulled into this Goodyear location. Mark at Goodyear cheerfully filled my tire in -18 wind chill and sent me on my way in under three minutes. I was impressed at his display of customer service!

El
Review №63

Put air in my tire..was flat. Very nice

Pa
Review №64

This location services our fleet vehicles upwards of 90. They are always on it, without much notice getting them fixed and back on the road quickly. And when I need work on my own they are on top of that too.

Ma
Review №65

Very friendly and helpful.

Br
Review №66

Easy no fuss, very professional car care. I have only gone to them for tires, but each time has been an easy exchange.

Ti
Review №67

Have taken both my familys vehicles to this location since 2007, and have always had excellent service. Highly recommend them - ask for Chris.

Li
Review №68

Always friendly. Good customer service

R
Review №69

Got a flat on memorial day weekend. The shop was still open and got me back on the road promptly!

Ma
Review №70

Very helpful

J
Review №71

Super good service and always take care of there clientele.

Ca
Review №72

Not have tire we need,friendly and courteous.

Ka
Review №73

Good guys. Checked my levels...did a great job

Je
Review №74

Always professional and fair.

Ry
Review №75

Thanks for helping with my low tire ! Great place !

Be
Review №76

Great place they put a plug in my tire for free any time I need any thing I will go There

Qu
Review №77

Great sevice and fast. Was in and out.

Ad
Review №78

Quick and reliable. Finish the job and no time at all.

Ev
Review №79

I have taken my vehicles to this location many times and something always seems to happen to my cars. When they put new tires on my car, the rims where all grooved from the tire machine. I didnt realize until a few months later(summertime, had them install in the winter) that this was done, so there was nothing I could do. I had another car brought in for a wheel alignment and it took them 2 times to get it right, they said it was because the guy was new. The final straw, I had an oil change done and I needed the tires(both front and back) on the drives side checked for air because I was traveling to Cleveland (gauge on dash reading low). They only did the rear one and later that day I found two nick taken out of my paint by the rear door (probably from the air gun). I had to find a place in my travels to the Cleveland area to put air in my front tire that I asked them to do. Besides all of this, there is one man there that is very rude. Reason: One of my new tires kept losing air and I took it to them to have it check (tire warranty). I asked him what was wrong and in a snide way...we plugged it...and that was all he said...really?!!! I come from a family that was raised working for Goodyear, I will/would never buy tires from another company, but I will go to another location... See Yah, Sunbury Goodyear, you will never get my business again.

Ky
Review №80

Amazing staff who really want to help you!

Dr
Review №81

Great service guys 😀

Sa
Review №82

Efficient...timely service...great customer service...awesome!

K
Review №83

Nobody in the bay for over thirty minutes and they say they dont have time for an oil change. We have an opening on Tuesday at 11 or 1. THIS PLACE IS A JOKE

Co
Review №84

Good service with pretty honest mechanics.. check their site for discounts !

Ro
Review №85

Great service here!

Na
Review №86

Always great service with reliable work!!

Al
Review №87

They are always courteous, professional and quick to help!!!

St
Review №88

They were very nice, quick and informative

St
Review №89

Mark, Jon, and Chris are all outstanding!

Ty
Review №90

Got a flat tire and were in a pinch. They got us right in and saved our thanksgiving!

Ju
Review №91

Awsome place.

Ro
Review №92

Quality no-wait service

Re
Review №93

Great experience

Jo
Review №94

Friendly and quick service

Mi
Review №95

Highly recommend.

An
Review №96

Quick and easy

Information
22 Photos
96 Comments
4.7 Rating
  • Address:4403 Executive Pkwy, Westerville, OH 43081, United States
  • Site:https://goodyearautoservice.com/en-US/shop/OH/Westerville/000906335-43081-3850
  • Phone:+1 614-794-3381
Categories
  • Tire shop
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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