My kids always enjoy this place. Its clean and has variety of things to play with. There is two hour limit on selected days. And I think the price has been raised. I paid $13 per a kid.

Good. But they need more fresh clean outside air.

Just like the leominster location this place is great. Staff is friendly and the play area was clean. The tall slide was the winner of the day.

Complaint submitted with the better business bureau. No response from company. Unfortunate situation, highly dissatisfied.

Its a great indoor playground to take kids in bad weather.

So much fun!! Great spot for bday parties

No trains in train tracks, no cars on toy garage, no wheels on toy vehicles. But still super fun

Love this place!! The only thing is I wish the kids could have a little bit more time in the playroom for birthday parties! But other than that they are great!

While this will charm the kids 5 and under, there is a lot about the place thats not (at the time of this post) thats not great. It needs a deep clean, and some repairs. Also, 13 to me is too much for the return on it. At the time of this post, one is better off getting their kids outside at a park with a picnic lunch than hitting this facility. Nothing wrong with the person working there; they were nice! Just hoping the owner(s) might see this and consider updating. Wobbly benches, ripped or broken furniture, one half of the air hockey game missing (rendering it useless), toys in the infant to toddler area that are ripped (along with their baskets), plastic Ziploc bags about, dusty play pen balls in the ball pit, etc. Spring is around the corner, so hopefully some volunteers or donations might be able to help this Westford place out.

Excellent!!Great place to take a child very fun very friendly cleaned not as big as others Ive been to but very nice family really enjoyed the time only thing I would suggest as maybe a couple of vending machines in an area serving cold drinks and snacks you cannot bring drinks into the play area which is understandable but the only thing they had there was an ice cream machine that served up the wrong ice cream that was ordered would have preferred a juice a water or some other choice for snack and an area to consume but overall very very good experience here highly recommended for young children to exhaust themselves

Nice spaces to play, including a dedicated space for smaller kids. My 16 month old had a great time. Toys and structures not new, but in pretty good shape. Well definitely be back.

Hands down the BEST kids center in Massachusetts! We have been to almost all of them and this is the most friendly, well kept and comfortable one we have been to. We love it! This is and always will be our go to spot due to how nice the staff is, the price being just for our child only which makes this affordable to do when ever she wants to go and the fact we can ALL go on the bounce houses which has been an issue at other indoor kids centers we have been to. Overall this location is well deserved of its 5 star rating. We love you BB kids club!!!!

My 3 year old had fun with what little they have for toddlers. For the $13 we had to spend I wouldn’t recommend based off price and cleanliness. I was shocked to only find only ONE wall hand sanitizer that was empty near the entrance! I’ve never experienced that at any other indoor playground especially durning flu season! The next day my son woke up sick, of course I can’t confirm this was because of going there but it’s enough to make me not want to return.

We attended a birthday party here on the weekend. Overall my kids had a great trip, but there are a few improvements that could make this a great trip. Some of the wall beams could use better padding, and the bathroom had a hole on the wall which my toddler was very curious about.Unfortunately their was an accident in the ball pit which closed off one of the major climbing structures, they just netted off the area and didnt have an action plan of how to clean it up.The party room was a good size for our little bunch of kids and the staff was good too, you could tell me they were doing the best with the situation.

Cheap for the amount of fun my kids had. Smaller the other places Ive been, but everything was clean and In working order. Huge blow up slide. Will definately be back.

Its literally 100° outside and I brought the kids here to cool off and have some fun. Yeah, we pay $26 to get in (not worth that price on a good day), and guess what? The AC is broken. Was I told this before paying? No. I would have gone elsewhere. It is so terribly hot in here, and the kids are running around. Not staying, and not coming back.

Came here for a birthday party. Good space, on the smaller side compared to other locations, but kids loved it! The AC was broken, so it was pretty miserable and the kids were too hot. They should have closed and rescheduled since it was over 90* that day.

Very small, an adult could not follow a child through the climbing area. None of the climbing area is padded and is tough on the knees. I would recommend age 6 and below for a party.

Boy are we happy this place opened!! We started going even before its Grand Opening, and we had already bought a membership by that event... With 3 small kids it can be difficult to find a place that is safe for them to play and clean... This place is all of that and more, it has been a blessing that they are close (close enough at least!).Keep up the good work guys :-)

Very cool place to spend a few rainy day hours in.

A really great experience at BB Kids Klub. Just had my daughters birthday party this past weekend and it was perfect all around, a nice mix of activities for the kids. Exceptional service from the girls working there this past weekend. The girls were very customer focused and ensured we were happy. Went above and beyond. Just a great experience. I highly recommend:)

Its a really fun place for children my grandchildren absolutely loved it

My son and his friends used to love it here. We havent been in a while now that hes in school but came on a rainy summer afternoon. Surprised to learn prices went up AND there is now no wifi parents can access while kids play - staff wouldnt give out password! And I had to buy socks ($3). Used to be able to wear shoes from door to bench to sit while kids played, didnt need socks as I wasnt going on any equipment. Glad these were my last two passes. Wont be back!

Pro: easy party planning. Con: not enough space for more than 10 adults in the eating area.

Kids love it there . Great for a rainy day. would be 5 stars if they didnt have the air compressor guns going off every 5 mins

Good place for kids to have fun. But the play area is too small compared to other simlar places and gets crowded easily.

BB KIDZ CLUB is great for kids of all ages. My 3 year old loves it there. The staff is extremely helpful and has always been very professional at every visit. I would highly recommend this indoor play facility for a fun day out or even to hold a birthday party.

My 3.5 year old and my 11 month old both love this place so much. They have things to do for all age groups and its clean and a fun safe environment! Def reccomend going here for rainy or snowy cold days!!

To fast on time. Binging rushed from rm to rm. Party rm very small. For the amount of money being made here, probably can do better. I know I wont return any day soon

Great place for the little ones. Would definitely recommend this place.

BB Kidz is great for a rainy day, a birthday party, or just a spot to let the kids blow off some steam and the parents get a small break. There is are two arcade style basketball hoops, a good-sized Lego table, a playroom with various toys and pretending stations like a kitchen or clubhouse, a ball pit, and a climbing structure. Three inflatable structures there are a large slide with two runs, a fun obstacle course, and a bounce house with a small slide and basketball hoop. There is also a room with wheeled toys to ride and a small room with picnic tables in which you can get away from the loud music and eat your packed lunch. The staff offer various snacks including ice cream and coffee for a fee. There is a small discount for buying many passes at once. Be sure to call ahead on weekends to ensure the facility isnt rented out for a party.

Good staff and the trampoline is well maintained.. lots of things to play.. air hockey table and basketball are in very good condition. Kids had great time.

Its fun to bring the kids here, but the overall condition of everything isnt great. I notice the kids getting scratched because the bouncy slide is torn a bit.

Awesome fun for my 2 year old! Friendly staff and very clean. Came on a weekday morning and had the almost the whole place to ourselves.

I was a bit disappointed to have to pay full price for my 1yr old as there wasnt a great deal she could do that didnt involve big kids. My 3.5 yr old absolutely loved it! The Westford location is a great size.

Clean, safe, fun. Always enjoy birthday parties here.

My kids love coming here! I have a 2 and 4 year old, and they are busy for hours. The place is clean and I feel comfortable there.

I asked the lady to turn on the air conditioner, because its very hot here, and she did not turn on the air conditioning This is the second time Ive been here. I probably not bring my kids here anymore .the service could be better!

I feel that most of these places really cant get 5/5 because of the parents. I would love to have given them a 5/5, but every time I have stopped by with my daughter, I have been extremely disappointed with the parents or babysitters that are present. The responsible adults that visit are either helicopter parents or completely neglectful. You either get the hairy eyeball from a parent that is over protective or you have to deal with a brat that isnt being watched. Either way, it makes for a less than pleasant time. Wish Google allowed 4.5/5 stars because that is what I would have given BB Kidz. It isnt their fault, but at the same time, its part of the atmosphere.

Great staff. Quick, efficient and nice. Only reason why its 4 star and not 5 is because it was sweltering in there,

Usually a great place. Today it was dusty and the kids clothes were covered with it after 10 minutes! We complained and left, got our money back. Shocked it was in such horrible condition. No wonder no one else was there at 11am today, usually a busy time!

This place is awesome!!Very clean and safe!My granddaughter loves this place.Megan at the desk is very accomadating.

Beautiful place, clean, and fun my daughters spent 2 hours, and they want to stay more time hahaha.

Great place for the kids to burn off some energy. Well be back for sure

My son mostly played on the inflatables but wanted to play in the toddler area too, however, most every toy in that area is broken or incomplete. 2 kitchen sets have 1 pan/no food, bunch of little people sets have no people and no animals, train table has broken tracks and only a few trains, car garage has no cars, etc. The inflatables are great but the one with the basketball hoop has no bakery ball. Overall the place is MUCH cleaner than One Stop Fun. Its s a shame they dont maintain the toys, as this place has lots of potential.

When this place first opened it was great and the concept was amazing. There was something for every age group. Now it seems like it has become about the money and not so much the quality and upkeep of the facility. The chairs in the play area are all pretty much broken and falling apart. The toys in the toddler area are store in broken bins and all of them are pretty gross. The climbing play area has spare climbing tube parts in it and the kids just kind of throw them around and hurt themselves with them. When this place first opened it was clean, well kept, and there was a bunch of perks for the moms too which took the stress of being there off. It was a nice escape for both parents and kids. Now you can tell the money is all they care about, its disappointing. Just replacing the highchair in the eating area would be a step up, that thing has been there since they opened and it is the flimsiest, grimiest thing I have ever seen.

Kids loved this place lots of fun - quite clean - would have given it a higher rating if party room was larger.

Great place for kids to run around. They keep our 1 and 4 year old entertained.

Amazing experience very private place the workers were Amazing kids love it best birthday party ever

I have been to BB KIDZ KLUB (BKK) few times* with my daughter (age 5). I can tell you that it is a very clean and efficiently run business. The BKK staff is friendly and can be seen picking up play areas as well as walking through to check on things and see if anyone needs help or has questions.It is a great place to kick back, relax and let the kids have a ball. I have encouraged complete strangers to visit here and I will continue to do so.See you in a few weeks for a special friends birthday, if we dont come for open play first :)

Really fun place. All kinds of things to play with, climb on, slide down, roll around on, build with, its questionably over whelming, but just what kids need. lots of opertuity for constructive play.

Great fun place with inflatable structures, ball pit, things to climb, and carts to ride.

Terrible business taking advantage of people during the coved-19 pandemic taking food off people’s table by not refunding money while the business is closed

Is a small establishment but is family-friendly and Ill definetly be bringing my family back my kids love it

The leominster location is defently better. The staff member when I walked in initially was rude and not kid friendly. My baby started crying as she was on the phone and had looked over and gave us a dirty look. In the toddler area half the toys in the bin are broken or the batteries dont work. As a member of different play groups in my town i recommend a lot of places to my fellow members and i will not be recommending this location. I feel going forward I will stick to the leominster location.

Tunnels are awesome. I informed them it was my 1st time there, and we were the 1st ones to atrive for the day. I wasnt sure if we were allowed to use the gymnastics area. Later on more people cane and we ventured in there. 2nd time we went,there were classes being held in the gym and couldnt use that area until noon. Worked well for 3, 6 and 8yr old kids

Great place for kids aged 2-11

Lots of fun for toddlers & Preschoolers and a nice area for babies too. Giant inflatable slide, inflatable obstacle course, riding toys, climbing structures, an eating and more!

My kids had fun and the facilities are clean. Good place for the kids to run around in winter.

Had a blast with my beautiful daughter and grandson Kobe

Always a fun place to go. Place is a bit small and wish they wouldnt close for private events.

Fun for kids but needs updating!

We LOVE BB Kidz Klub!! The staff are incredible and the facility is CLEAN!! I have a 6 and an almost 3 year old and they could spend all day there if I let them. There is something for all ages. My son loves the train table and my daughter loves the giant inflatable slide. As a parent, its a place I can go and relax because I know my kids cant leave the building without me. We have been to a birthday party there, and I love the fact that its a private party. Since Im a fan of their facebook page, I can see their posts about weekend hours so Its easy to know when we can play on the weekends.The owners really know what kids like and what parents need.

This place is great! not only are the staff extremely friendly and helpful but the entire environment is clean! There is only one entrance at the front of the building and a variety of different things for all ages. My son loves the train table while my daughter enjoys the big inflatable slide. Thank you bb kidz klub for offering such a great, friendly and clean facility!

Had a great time!!! Good place for birthday parties

I would really give them a -5 if I could place was filthy at a birthday party. we asked that they take out the trash three times because it was over flowing.trash was still there an hour later.when we arrived for our party time another party was late leaving and took over half our party and we where treated very disrespectful and rude by the so called manager. when we asked that they either pay us for our hour lost because of their mistake and were not assisted at all would never go back would never recommend this place.its is dirty and the workers are bratty little girls with no type of customer service experience the girl was rolling her eyes and neck screaming Im the owner when clearly she was 19-20 and had no idea how to do her job.worst place Ive ever been for a birthday party period.even chuckie cheese in Everett has better service and people have been shot there.overall horrible service horrible workers dirty place.our gift bags ended up disappearing as well.me and my party of over 15 people will never return or recommend this awful place I would recommend any other indoor playground or skyzone just stay far away from this place. Unfourtonatly yes the playground OK but for how awful the service is and how rude the workers are its not worth even trying .Ive never seen such terrible customer service I. All I can say is everyone who worked the night I went should no longer be employed they refused to get us a manger and insisted that they are the closet thing to a manager next to the owner.awful just awful Ive never been talked to or treated so ridley as a paying customer all to a mistake they had made by over booking a party two at the same time .

Shared from BB Kidz Klubs Facebook Page:Had my sons birthday party today and it was great! the girls helping out were very friendly and efficient--thank you! All the kids had a wonderful time. We will be back for playdates!-Jessica BPerfect place to take my toddler...he is EXHAUSTED every time we leave! Love it so much we got a membership so we can come whenever we want

Since BB Kidz Klub has opened, we have been there several times! My kids (two and five) absolutely love it! We even had my daughters birthday party there, her whole preschool had so much fun!!!! I love that both of my kids can find so much to do! We can spend hours there! The staff are all so nice and really helpful. The facility is extremely clean, and well kept. I couldnt say enough good things about BB Kidz Klub! Highly recommend!!!!

We love hanging out at BB Kidz Klub!!! It is a nice addition to the Westford area. We have a 7 year old son and recently had his bday party at the klub. Our party goers couldnt stop saying what a great time they had. The added touches around the entire environment are very welcoming. It is a place for a wide range of ages. When a child comes in from outside muddy or dirty, it means they are having a good time. When a child leaves BB Kidz Klub sweaty and exhausted, it means they too have had a good time. We would highly recommend checking it out!!!

We were eagerly anticipating the opening of BB Kidz Klub and our experiences during the past three months have far exceeded our expectations! As I have four children, ages 5-7, we spend an enormous amount of time here. We have brought numerous friends to the space and everyone always has a wonderful time. It is the first playspace I have been to that caters to a variety of ages so its the perfect place when meeting with friends with toddlers as well as pre-teens. I always hoped for a place like this when my kids were toddlers because it is a contained space just for them with so many toys to play with!The staff is always extremely pleasant and friendly. During the time we are at the Klub, they are always straightening up the toys and playspace area and are wonderful about monitoring the different stations set up throughout the space. My children absolutely love the lego station which is always surprising to me because they ignore the legos we have at home but will spend literally hours playing with them at the Klub.We had my youngest sons birthday party at the Klub and everyone enjoyed themselves! It was great that we were able to bring in our own food and have a space to open presents. I especially love that the kids are able to use the party room (when not booked for parties) for coloring and painting. There are so much different options for my children!In addition to the above, the Klub is extremely clean and nicely decorated. It is one of my most favorite places to spend the weekend with my family and I am truly grateful to Amy and Mike for opening the Klub!

Went with my son and his 14 year old aunt. After being inside for over an hour, the girl came up to us and asked if we paid for the 14 year old, which I replied no because no one charged us for her and she is very mature and was only playing on the things the same as I was, to be with my 2 year old son. They proceeeded to tell us that when we left we had to pay for her as well. Horrible service.

Funs place for kids to play! Its a big hit for our 3 yr old everytime.

My kids love this place!

The Leominster site is our favorite.

Its small place, but its ok for kids to have some entertainment on cold weather.

Good for kid over 5

Great for younger kids

Nice place

Fun

Excellent !