They did an excellent job - I bought my wheels and tires elsewhere, but my usual tire guy had trouble mounting them. Called here and they were able to get me in same day on such a short notice during the busy season.They mounted the tires and we found the TPMS stems had clearance issues on the Tesla model Y brakes with this set of wheels. They had no obligation to fix this any further since I hadnt bought the wheels/tires through them, but they figured out a solution, re-mounted all four tires and solved the problem. They stayed well after their closing hours to get this all sorted out.Im super happy with the level of dedication to make sure everything is as its meant to be. The attitude of everyone working there was upbeat and positive. Thank you for such great service! You guys have definitely become my go to tire shop going forward!
Friendly employees but when I ordered tires and was told I’d get a call when they came in, they didn’t call and I had to call to check on them. Another time when I came in for a simple tire rotation and air check, was told about 1hr wait and though I sat there waiting for it, they didn’t get my vehicle in the bay until 2hrs later.They need to work on communicating properly with customers the expectations and any delays. I appreciate my service was free but I’d rather pay for promptness than have to wait double the time quoted to me.Also they misplaced my tire cap and tried to say it was never on there, it was definitely on there as I watched them take it off from the window. Didn’t put up a stink since it already took 2.5hrs when they told me 1hr and had work that I was late for due to them misquoting the time.
I love my Discount Tire Store! Not only did they sell me great tires, the type I needed not just the most expensive, they also have tire insurance. If something happens to your tire and it cant be fixed theyll replace it. Now if something happens to your tire 6 years down the road youre probably on your own but, I have used this offer twice in the 20 some years Ive been getting service with this company.Bonus, you can get your tires checked and pressure checked in a quick minute when they are open. They understand if you take care of your tires they take care of you.
I always go to Discount because they always treat me right. I buy my tires there and they help me with all sorts of other things - often without a charge attached.As an example, today they removed a screw from my tire, as well as rotating and balancing all four, and they charged me nothing for it. Thats my kind of service.Thanks to everyone who works here for taking safety seriously in their store while helping me stay on the road!
I have always had the best experiences at this location. I was feel like they take the time to treat you personally. The lobby music is uplifting and so is the staff. Thank you Westminster store youre the best discount tire location!
Came for a walk in to have them check my slow leak tire after I hit a pothole. Estimated me for $143 to replace the tire if it needed replacement and said if the wheel was cracked upwards of $300-700 for a replacement OEM. I told them I’d pay whatever I needed since this thing has to take me to work regardless. Rode my skateboard a mile home and waited. Got a text n said the car was ready for pick up 3 hours later n when I got there they said there was a nail in the tire and it was fixed, gave me my keys and didn’t charge a dime. This is the place I’ll be coming back to when I need my tires rotated/replaced/repaired 100%. They won my business. Honesty is key!
No issues. tire pressure fill is great. I will always use these guys. Best customer service.
I usually think these guys do a good job... this time 2 hours was wasted, waiting for them to tell me I needed all new tires when I really just wanted a screw removed, they refused.Maybe before waiting in line for tire repair someone should take a peak so others arent wasting their time.
They werent pushy about selling me 4 new tires even though it was clearly the right move. Many employees had first hand accounts on different tire performance and it definitely felt like a genuine shop full of auto enthusiasts.My car was tidy when they were done - the spare neatly back where it belonged, my few belongings were carefully placed away from the 3 good tires that I replaced were neatly covered in bags and stacked safely in the back. They were happy to tell me that I should have no trouble selling them locally or online, even writing down the tread depth for me.Will definitely return - just hopefully not too soon 🤣
Great fast friendly service. Assistant Manager Zach is so helpful.Knows just what you need for your car. This is my new tire shop.
Awesome service! Paul was great to work with and really got me taken care of. Definitely recommend this location to anybody in the Arvada/Westminster area.
My situation was complex in that the Michelin tires that we bought from Costco wore out well before the guaranteed miles. Costco was unwilling to even speak to Michelin on my behalf, so I went to Discount Tire. Without going into extensive detail, Paul at Discount Tire spent about 30 minutes on the phone with Michelin and was able to get us a substantial credit on new tires. We also had a great experience with Jeremy on the phone before our appointment. Thank you to Paul and Jeremy for all you did for us. We’ll always go to you for our tires.
Have been here several times with an appointment and have never actually been in on my appointment time. The last visit I had an appointment at 12:00 and didn’t get in until 12:45. Finally got my car at 1:30. Don’t waste your time making an appointment because you’ll be waiting either way. If you do decide to come here make sure to have someone come pick you up because you’ll definitely be waiting.
Awesome service and associates, as usual. I believe I was taught as a new driver to always go to Discount Tire and here it is 40 years later! Still the best place to go!!! Thank you!
Always a great experience in customer service and the service you recieve!Thank you Discount Tire on 92nd and Wadsworth!
Always great service would be better if they offered lowest price instead of playing games
The manager there was very helpful after I had a another discount tire try to fix my tire and it was still leaking air. Will be back!!
I prefer Discount Tire due to better customer service and tire selection.
Never been disappointed with Discount until today. Stopped by to get a flat repaired, when they said they couldn’t fix it, I asked if they could move the tire from the spare to the main rim because they’re the same size, and they told me Id need to get back in line after waiting for over an hour already while they checked the tires. Seems wasting people’s time is consistent with this location.
Best DT around. These guys know their stuff and are more friendly than pushy, always a bonus at any repair facility
Ordered tires, made appointment, followed app sent, recieved up grade tires due to a glitch in stock, in and out 35 minutes.
Free tire dismount, clean and mounting for a slow leak from debris between the bead and rim. Was fast service but never got the text message they said would come. But when I called in, they said it was ready. Not sure if just a timing thing, but otherwise great service.
Tried to review on the website from the email I received, but the website wouldn’t process the submission! So I shall share here...I made an appointment online for new tires for my 4Runner. When I arrived early, Nick recognized my vehicle and met me car side. He was incredibly friendly and knowledgeable, assuring me I had chosen an excellent set of tires. It was done in less than 45 minutes. Everyone in the shop was polite and friendly, and the showroom was spotless and appropriately spaced for COVID distancing. I was thanked and walked to my car. Excellent service!
Needed air in tires love the always air service.
Wonderful service everytime I have to go there. everyone there is nice.
Order my tires online and make an appointment at the same time. Quick and easy. Had to have a tire replaced just last week, no charge!
I brought my car in an hour before they closed. They were really busy. Still got my tire patched and gave me an ridiculously cheap bill. I was traveling, and this would have set my plans back a day. I cant thank them enough.
Stopped by the store to have tire pressure checked. Zach did an awesome job and was so helpful and friendly. Service with a smile! Made our day.
Great! They always do a great job!
Very helpful people. Took my vehicle out for a run. Found the problem fixed it and I was on my way. Very good service.
They are great!I really like that i can drive up and get a free air check for my tires. They check the tread depth at the same time also. I usually tip the technician because they are busy mounting new tires and they still come out and check the customers air pressure
Highly recommend this location!! Absolutely wonderful customer service. I was acknowledged as soon as I walked in the door. I preordered my tires and they made sure I was notified when they arrived. I did a drop off without an appointment and they truly accommodated me. I was promised a pick up time and they didn’t let me down! 😁 Absolutely impressed and keep up the good work!! Also a BIG thank you to all your workers for working hard during these tough times.
Best deals on New tires around. Fast and affordable.
Came in at about 4 p.m. on a snowy Thursday after Walmart batched a repair job on my tire. The tech at Wally world had said the rim was damaged, after going over options for new tire/rim combos the discount tire guy recommend they take a look at the rim to see if there was really any damage. They took the old tire off and sure enough the rim was fine, they could have just gone ahead and sold me new rims but chose to be honest and ended up just selling me a set of tires. They were also able to get them on in about 30 mins! Ive learned my lesson and will definitely coming here again! Thanks for your honesty and professionalism.
Came to get tire fixed. Screw in tire. Said they patched it for me and now it leaks more than it did before so i brought it back....now Im waiting even longer when they said they would put me.in next. Seen 2 cars go in before us and my tire is losing air fast.
Extremely friendly and fast customer service. Very competitively priced tires. They swapped all my tires in less than 40 minutes and I cant ask for anything faster. Im usually someone that doesnt like letting anyone else touch my car for maintenance, but unfortunately I dont have a tire machine at home. Ill go to these guys for tires every time now.
You just cant beat Discount Tires customer service - its excellent. I love being able to drive up and have someone air up my tires. There was a long line, but the hard-working employee got us through the line quickly and was so friendly, which I really appreciated. I wouldnt consider ever taking my business anywhere else for tires.
Check tire pressure. Service was excellent!
I purchased tires online and scheduled an appointment for July 3rd. Even though they were VERY busy, they graciously allowed me to drop off my vehicle prior to my scheduled appointment without any hassle. I received a message when it was done and to my surprise, they remembered who I was and brought my keys out to me. I didnt have to wait!! My tires are great and my Jeep looks and drives amazing! Efficient, friendly, and top notch service!
I had a blown out tire and took it to Discount Tires. I was greeted by Jesse, he was very helpful. Jesse’s Customer service was phenomenal, not only did he get me a great deal but he was very professional and very friendly. Thank you Jesse for a great experience
This is a great location! They have helped both me and my daughter with new tires and also for balancing. Both experiences were fast; professional and affordable! Highly recommended!
I bought a set of tires and a week later one of the tires was low. I went to have them put some air in it. I was told that if it got low again to bring it in for repair or replacement. Two days later the tire was low again. I took it in and they told me the tire was not repairable and they would replace it. Then they told that I would have to pay for the warranty on the new tire. I was surprised by this extra cost since I was told that they cover road hazard damage. They dont tell this when you buy the tires.
Had to get tires and this place is top of the line in service! So nice, clean and quick. Polite and explained everything in detail. I would highly recommend this location and will visit again when I need tires. Excellent.
I can always count on Discount tire to get the job done right.
Had a blow out today. I ended up needing 4 new tires. Good price. Great friendly service. They had me in and out quickly too.
I went there to have my tires filled with a bit of air. . they tried to fill a tire that was damaged. I asked if it was damaged before he tried to fill it. He said no. . he tried to put air in. . then he told me he wouldnt take air. . and when I asked why he told me he didnt know. . after he took a look at in my tire. Again he said that the tire wall was probably damaged or cracked. I have to drive to another location and it was nail! the other person that fixed it told me thank goodness I made it there when I did because I could have damaged my rim! Im disappointed.
Awesome Awesome people really helped me out when I needed it
What a wonderful experience every time. We have been a customer for several decades and our experience is always 5 star
Following COVID protocols and still had seating. Service speed was ok but they fixed my tire with a slow leak just fine.
Great customer service. Paul was very helpful.
They did great, found the cause of my tire leak in no time. Darn it though, even mid week they were so busy I had to wait a while for repair. Guess that means others think theyre great too.
Jesse took amazing care of my family. His team does incredible work. They went above and beyond on finding the right products for our vehicle. Great prices, great people and a great company. Give them your business.
Amazing customer service and speed of service. I will definitely use Discount Tire for my tire needs again in the future! Thanks Nick
Quick. Efficient. Friendly. Their professionalism instills confidence that Im making a good choice and their prices didnt give me sticker shock.
I had an appointment at 2:45. I ordered my tires online the day before which made it easier and was done within 45 min. Theyre always pleasant and thorough. Social distancing and masks except for one rebel :/
They were able to figure out why the tire wasnt holding air and correct the problem very quickly.
Got new tires, drove around awhile after picking up. Tire sensor came on. Had to rake car back one tire had a bad gasket seal in it. They shouldve checked those before we picked up car.
Always friendly service. This location treats customers like valued friends.
Fantastic discount location, friendly employees and quick service.
In the store I ordered two winter tires for my van and scheduled a Saturday install. I show up and they refuse to install the two tires... but try to upsell me to four tires. My rear tires are in good shape.Someone should be FIRED... either the first Nick should have told me company policy is only to sell in sets of 4, and not scheduled the appointment... OR the second Nick who refused to install the two tires should be fired for going all hard sell on me.Im just about to buy 4 new tires and a new set of wheels for my BMW. Ill mount my winter tires on my original wheels. I was going to go there first to see if I could get a decent deal... not now!
Experience was helpful with my options to make my own decisions without a sales pitch! Appreciate the good service today!
Great place to get tires.
Very helpful and found a safety issue I had no idea about
Service Manger was greatHelped with tires, very knowledgeableWill go back there for tiresCrew was very friendly
This store has helped my family out for years with flats and tire purchases. They are always professional and helpful. Had my car done much earlier than promised this week.
Came in today for a set of tires and spoke with Paul. I always leave here thinking this is the ideal buisness. Super friendly, professional, and helpful! Ill always buy my tires here. Thanks Paul!
Had what I want and staff was helpful and efficient.
Great service and price.
They just fixed my personal car tire under an hour . free . covered under waranty . and added coverage on all my discount tires on all my vehicles. Im bringing them sodas tomarow . taking in work truck in for a tire service. If it needs one the company buys them there too. Thank you discount tires. Over 300,000 miles driven on discount tires last decade.. and they currently outfit my full set of rimms 100,000 miles. On my vw. With.two sets of discount tires. Im so happy with my third set. Keep your allighnment perfect and your tire presure even. Rotate every 10,000. And never drive on a flat . always switch it to a ready spare. Jack, handle, lug wrench. Jack stand, as secondary safty spare. (Full size )( two ) I drove to florida and back with two full size spares ... Needed ... 0. 😏
They were professional and quick. They got my car out in the quoted time. I love that they insure my tires even if they weren’t purchased there, it saves me a hassle (and $$) down the line!
I stopped in discount to get a tire patched, which they were unable to do. No big deal because I was going to get new ones anyway. They talked me out of getting my new tires from Costco and its been one issue after another with discount. After I got my new tires I noticed a slow leak in one. My fault for waiting so long to take it back in. Ends up being a bent rim. Which of course they said was no fault of theirs. Another time I had gone in to have air added, the tech didnt bother tightening my stem caps and one was lost by the time I got home. They also didnt reset my tpms so one tire reads 60 psi. As for the bent rim, its $655 for a new one. They offered to send it to a third party to maybe fix it but at my cost of course. If discount had any sense of customer service, they would have offered to pay the $150 to maybe repair the rim or at least offered to pick up half the cost even if they didnt think they were at fault. All I know is that my rims were fine when I went in, my tpms told me the correct tire pressure, and I had 4 stem caps. Lesson learned, stick with Costco because they know how to take care of their customers.
Such a well run company really friendly staff.
Friendless, prompt, polite, outstanding customer service - all around with every employee.😁
Highly recommend!From the moment I contacted Discount Tire at West 92nd and Wadsworth in Westminster, they were friendly and professional. I first contacted them to obtain a quote. They provided me with information quickly and it was a very competitive price (comparing with other companies).I made an appointment for a few days later and when I arrived at the store, they were ready for me, provided me an update on the tires, and an expected install time.(As much as I hate to comment on the COVID Pandemic, I do want to say that this location provided ample seating for customers waiting for their tires - both inside and outside - and all seating allowed for the proper social distancing.)When my car was ready, they ensured I had not additional questions and I was on my way. They were very busy on the day I had my tires installed, but they never made me feel rushed and took the time to answer any questions I had.I highly recommend Ed (Manager) and his entire team at Discount Tire.
I love good service. Thank you discount tire for taking care of me on a super busy day. Thank you Ed for attending us and making sure we had the tires we needed. Super thankful for the crew who were literally running to get their customers out. much appreciated.
Incredibly nice and knowledgeable staff! They were very patient with me and helped me choose the perfect tires for my car!
Awesome service. These guys work so hard and had so many appointments today while I was there but they remained professional through all the chaos. I applaud this store for its excellent customer service despite these hard times and being short staffed (you could tell they were- they had tons of appointments, walk ins and they had a truck full of tires delivered without it being scheduled).
This Discount Tire is Great! Professional, speedy, but do try to make an appt if you can! Works better during these Covid times. But...if you do get a flat, they will fix it without an appt, just takes a little longer.
I made a appointment to get my tires rotated. I was told the vehicle would be ready to go in one hour. I told the guy at the desk I have an appointment and it doesnt take an hour to rotate tires. It seems the appointment time is merely a start time of when your tires will get rotated, sometime in that hour window. I dont know about other people but when I make an appointment with a business I expect to get service at the time of my appointment. I told the fellow at the desk I didnt have time to wait around for an hour, he could not have cared less, just said OK and walked off. I have been purchasing tires at this Discount Tires for years, my last purchase was for $1000 worth of new truck tires. Based on the service today I will purchase my tires elsewhere in the future. I would think that Discount would be more interested in keeping their return customers happy but apparently they are so busy they dont need my business anymore.
Love, love Discount Tire. Best tires, best prices. Amazing customer service.
They are ALWAYS awesome!! Regardless of location.
At the 92nd and old wads location, after already purchasing tires, got a call from the wife stating I could save about $300 if I went to Costco. Spoke with Brian who went above and beyond with the customer service! Refunded nearly $200 and got to keep all my warranties and certs and got better tires than would have at Costco. Phenomenal customer service, will totally be back!!
We were headed on a 5 hour road trip but my low tire pressure light was on. Drove into this Discount where I recently just got new tires (2 days prior). Turns out I had a flat again. I explained my situation and the Discount team was so kind and understanding. They were able to get my car worked on super quick so we could get back on the road. Will definitely come back for future services! Thanks, guys!!
Buy all of my tires at discount tires. Good place, fast, friendly service
Fantastic business! Always has the friendliest service!
Visited on the day before a big snowstorm to get my winter tires changed. Thankfully I had an appointment, because this was the busiest Ive ever seen a tire shop. Thankfully, these guys respected my appointment and got me in on time and had the change done in half an hour. They were friendly, knowledgeable and professional all around. I will continue to come here for anything tire-related.
They got me into my appointment early, fast-tracked getting my winter tires installed in less that half an hour, all while being slammed with customers. This location is by far the best Ive been to!
Had a slow leak in a tire went to have it repaired they were very friendly have purchased there several times would recommend the store to anyone needing tires
Good service. Brought it in for a nail patch, had an issue, and was rushed to the front of the line to have it fixed right away even though it was a free service to begin with. Shout outs to Larry and Brian...
Always trustworthy and fast.
Discount Tire at this location have been very helpful good customer service or Tire Service
Excellent selection and service, highly recommend.
Great service! Very sincere. Could see first hand how efficient and hard working the entire staff is. Very knowledgeable. Even though they took a little longer than they said theyd be, it was understandable. U was impressed by how fast they were able to complete the service to my vehicle given they wereflooded with vehicles!!! Highly recommend this place to everyone!!!
Good managers in place. Always busy for a good reason.
Made a appointment for 4 new tires and was out in 45min
Glad that Discount Tire is open for full service again, with COVID distancing measures in place. Got my winter tires changed out. It was pretty busy. Although I had to wait a bit past my appointment time, the wheel change was done quicker than expected. The whole crew hustled - fast and friendly service.
I have had only fantastic experiences here. One time I had a nail in a tire, they patched it for free.After that I decided I would come here again.Today we bought new tires. It was not expensive and only took 30 minutes! New tires installed but wonderful staff all in 30 minutes.The teams here work fantasticly togther to give every one awesome care.