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Wesport Auto Repair LLC
1530 Post Rd E, Westport, CT 06880, United States
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Wesport Auto Repair LLC
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Jo
Review №1

Im a FAN!!! Ive been trusting Nol, Chip, and the crew at Westport Auto Repair for well over a decade. Weve had older cars that eventually need maintenance and repairs, and these guys are the best! Friendly service, Honesty, Quick Turn-around times, and affordable pricing keeps me coming back.

Ro
Review №2

Honest, friendly, and professional!My wife had a car accident, and we had the car towed here because it was the closest shop. Chip helped me out and was super friendly and informative. He gave us options and walked us through everything we needed to know.Honestly, this is the most up front, fair priced, and helpful auto repair shop Ive been to in a really long time!Not many places nowadays actually sit with you and explain what theyre doing, and give you options.Thank you guys for great service and repairs! You have my business going forward and I recommend anyone who needs repairs to go to Westport Auto Repair!

Re
Review №3

Excellent service and fairly priced. Chip and his Uncle are as professional as can be. They took my car in despite not having an appointment and were able to diagnose the issue, fix it and get it back to me within the day despite being very busy.

Da
Review №4

Was picking some things up from my vehicle that was totaled. Got a chance with me with Chip who was so kind to take the plates off my car. I also had the pleasure of meeting his uncle that doesn’t smile, he’s harmless (lol). The servicemen in the shop were very nice and polite as Chip introduced me to them.Keep up the great service guys; I will be back (wink)

Ca
Review №5

I’m from NYC and was on my way to Maine when my tire blew out. I called this auto center and they were extremely friendly and helpful. They checked out my tire and made calls to other tire places and car dealerships to find a tire to match my car. They took great care of me and got me out of there super quick so I could continue on my trip. I would definitely recommend to anyone!!

Ca
Review №6

Good honest guys. The best garage in the area.

Pa
Review №7

Great people and service. Also have the fastest emissions / vin checks around.

Da
Review №8

Helping the community. I am 25 years old with not the newest and nicest car, its about 20 years old. I live across the street from the repair shop, and its easy for me to Bring my car to this shop. the guys here are friendly and are looking to help. if they know its a minor fix, they arent going to try to make money off of a small rubber tube leak or a screw is loose etc. I would recommend (Westport local)

Sa
Review №9

Very nice, friendly and courteous. Emissions test done fast and on my way in less than 10 min. Good people.

Du
Review №10

These guys truly stand behind their work. I went in for a check engine light that kept reappearing on a 2009 Jeep. I had to bring it back after they thought they found the issue the first time. They apologized and said they would make it right. These guys made it their mission to find the problem and fix it, which they did. They are honest hard working mechanics who put their money where their mouth is when they say they stand behind their work.

Ja
Review №11

I recommend these guys 100%. They took great care of me in diagnosing the issue with my vehicle which had serious problems on the highway close by (the differential failed). They did this with no hesitation even though I came in right when they were getting ready to close for the day. I appreciate you guys and once again thank you for your exceptional services.

fr
Review №12

Highly recommend they take there time. To diagnose the problem. Very friendly and curious 🤨 service experience mechanics in the repair 🧑‍🔧 Buisness. I get all my cars serviced There live in Westport 20 years best service in the area hands down. Highly recommend. Their service. Frank

Ra
Review №13

Great place for emissions testing. No appointment needed.

Er
Review №14

Thank you guys for helping me you are the best, I went there to fix my car which is no one can find out my problem, they found it and solved it easily they are the best

Jo
Review №15

Ive lived in Westport and the surrounding areas for most of my life. Westport Auto Repair are, by far, the best car mechanics I have ever worked with: theyre skilled, nice, very fair with their prices and are all about customer service. If youre of being ripped off by auto dealer service departments, call Chip at Westport Auto Repair. Hes the best!

Bu
Review №16

Don’t usually leave reviews, but I felt the need to do so this time around. My car broke down in the middle of the Post Rd. this afternoon (rush hour traffic). I called the nearest shop, WestPort Auto and spoke to the service manager Chip. He was able to get my car to the shop very quickly, and was extremely knowledgeable about the problems my vehicle was having. Extremely kind, extremely helpful. He was able to get me back up and running in no time. Oh and at a VERY VERY reasonable rate. Highly recommended! I’ll be going back for my oil change in a few months. Thank you WestPort Auto, and thank you Chip!

Ri
Review №17

This place is the best! Friendly, knowledgeable, fast, and most importantly, honest. And they go the extra mile.

Di
Review №18

On 5-2-14 I was traveling from PA to RI at approx. 7:00 PM my vehicle broke down in CT with my two daughters 9 and 12. I called for roadside assistance and they told me that they found a tow service and repair facility called Westport Auto Repair that would be able to work on my car Saturday. The tow truck driver picked up my vehicle and confirmed that he worked for Westport Auto Repair and that they would work on my car Saturday and have it ready to go Saturday afternoon if it was just the water pump but he said if there was something more serious it might take longer to fix. I asked him if there was any way I could get the car on Sunday since I had found a ride to RI and back to CT on Sunday. He said yes and we discussed where to leave the keys. He charged my credit card $231.00. He told me that they would call me Saturday after they determined what was wrong with the car.On Saturday around 2:00 I called Westport Auto Repair because I had NOT received a call. The phone was answered by Frank. He proceeded to tell me that he did not have time to work on my car because his LOCAL customers take priority and he wouldnt be able to get around to my car until Monday or Tuesday. I pleaded with him that I was stranded with two young girls who need to be at school Monday and that my husband was in the hospital. I said I was promised by his employee that my car would be looked at and fixed on Saturday, if it was just the water pump. Frank told me that he really didnt care what I was told. I complained to him that this was horrible customer service. He then started yelling at me and said he really didnt care what his employee said and that even if I paid him $5,000 he was not going to work on my car because he doesnt care about out-of -state service. He then told me he was putting my car in the street! I contacted Chevy roadside assistance and told them where my car was going to be abandoned. Chevy was able contact Frank and tow my car to their service facility and replace the water pump on Monday.The Chevy dealership told me they would have had my car fixed Saturday if it had been towed directly to them.I want potential customers to know about the rude customer service and the immeasurable stress, panic and lack of human compassion that Frank from Westport Auto Repair caused our family.

RH
Review №19

We have used Westport Auto Repair for everything, from oil changes, suspension repairs, replacing ac compressors, and repairing wiring harnesses. Their prices are reasonable. They are one of the few shops that will install parts provided by customers. Technicians are very knowledgeable. You can frequently get same or next day appointments. I highly recommend them.

Ca
Review №20

I brought my car in for emergency repairs and these guys did an excellent job. They took the time to look beyond the presenting problem and find the root cause, saving me from having the same problem again a few hundred miles later. All within a few hours!

Ma
Review №21

Great service! Went to another place and they said i needed A part that i didnt, saved me a lot of money and very professional! Highly recommended

EM
Review №22

Good knowledge, fair pricing. I’m satisfied & appreciated. They fixed my Toyota Prius. Thx guys.

Ra
Review №23

A place where you can actually trust and bring your car too. They do amazing work and have amazing customer service. Boss is amazing! Won’t have any regrets at all.

Ar
Review №24

Took my car in for some basic repairs. the team was very pleasant and knowledgeable, the pricing very reasonable. coming back again for a different repair this week, hoping for a similar experience.

Ol
Review №25

Thank you for your service!

ra
Review №26

Great service for money. James and his team are meticulous about superb quality. This is not your everyday auto shop. Check it out!

Mi
Review №27

Nol and his team are the best. I drive from Stamford just to come here for all of my car needs including oil changes, car emissions testing, brake pads, electrical issues, etc. Nol is always friendly, explains everything that he is doing, and charges very fair prices. This is where you want to come.

Nd
Review №28

Great timely service. Nice people. Will be back for any future work needed.

Te
Review №29

This place is great. Service is fast and they are excellent with their customers. I would recommend anyone to Westport Auto Repair.

Xi
Review №30

My car broke down on route 7 by the Georgetown area. My roadside assistance send me their phone # after they directly contacted them, looking at their info I figured they should not take long since I was 23 minutes away from their location. At 7:20 pm, 10 after the ETA and 1:10 minutes after I called the roadside assistance, I called them directly and was told to wait 15 to 20 minutes that they were on their way. 20 minutes went by after Ive called, so I called the roadside assistance directly because I had the feeling the guy I have spoken to was going to be rude. He lied to the representative and said the driver was stuck on traffic on route 7 it was about 7:42 and traffic was fairly light on route 7 but I figured I would give them the benefit of the doubt maybe they had another issue and did not want to be honest about it. I left my husband with the car to go look for food. Seeing that two hours have gone by, I called the roadside assistance again and told the representative the whole story and explained that the getting stuck in traffic had been a lie because I was actually going towards their location and route 7 was clear. The representative called them while I was on hold and when he came back to the phone told me the guy had said 2 to 3 minutes and hung up on him.My husband and our mechanic managed to move the car to a close location. I supposed they never came, beacuse I did not get a phone call.PLEASE DO NOT RELY ON THEIR SERVICE!!!

Ar
Review №31

Brought my car in today they were really fastGreat job and service definitely coming back anytime the best ever thank you guys much appreciated ☺️

Ja
Review №32

I had my car worked on Nolan and his team are awesome

Ra
Review №33

Westport Auto Repair has done great work on my Mustang on several occasions. This is a family owned small business and the owner Frank Sr. and his son Franky have extensive knowledge about cars and trucks and operate the company with integrity and precision. I have come to them for everything from blown hose repairs and radiator flushes to more serious engine work. I also had them install an after market performance clutch that they turned around in a day and performs beautifully a year later. If you need auto repairs or towing services, dont hesitate to call on these guys. Highly recommended in Fairfield County.

LM
Review №34

Great people, friendly and knowledgeable staff!Great price for my new brakes on my Range Rover!

da
Review №35

Great service with experts who really know what they are doing. Whether the vehicle is old or new, Noel and his team know how to fix it quickly and affordably. Noel is fantastic!!

He
Review №36

They kept me updated about the progress. The technicians and the manager are very helpful and polite and professional as well.

At
Review №37

Honest, good guys. knowledgable and professional people

Lo
Review №38

They are the best in town excellent service.

To
Review №39

Charged $160 (cash) to tow my car less than 5 miles. Then quoted me over double for a repair job at their shop. On top of that charged me $100 for the diagnostics to tell me my radiator was bad. How long does it take to see the radiator is bad? I have never been charged more than $20 to diagnose anything. Stay away.

Ja
Review №40

Great Service, Nol and the guys are very knowledgeable and fair on price.

Ro
Review №41

My dad told me about Westport Auto Repair. Nol explained everything about the repair of my car which was overheating and had a dead battery. I thought it was going to wreck my vacation but he found a simple belt and wheel thing to fix it. In a couple of hours I was on the way to NC and car has had 0 issues since. Thanks Nol for a great experience!

Te
Review №42

Got stuck in a snowy and wet lawn, I went through my cars roadside assistance, who reached out to these guys, they made me wait 4 hours and cancelled after that due to a flat tire. The worst part is that they didnt even call to let me know, I had to call them. Horribly unprofessional.

Co
Review №43

Horrible customer service! My son had an accident (2/28) and his car was picked up by Westport Auto and towed to their lot. The day after the insurance adjuster visited the lot we went to pick up some remaining items in the car and remove the license plates. Snow was piled up in the front and back of the car and there was no way we could get to the plates. To make matters worse, the front bumper was off the car (resulting from the accident) and there was a lot of loose metal on the ground in the snow. The attendant at the station was on a cigarette break and really did not want to be bothered. I went up to ask him for a shovel to attempt to uncover and remove the license plates and he was very annoyed but gave me one. After a few minutes of digging and realizing that there were too many pieces of metal packed in the snow I gave up and stated that I was coming back later with my husband. The attendants response was that the car was going to be picked up that day. Immediately after I phoned the insurance company and explained the situation at which point the representative stated that she did not know if she could delay the pickup of the car because they were charging a FORTUNE to store the car on their lot! She then indicated that she would try to arrange for a pickup the following day and that we needed to go back that afternoon. My son and his friend went back 1 1/2 hours later and the car was gone. Called the owner and told him what happened at which point he indicated that we needed to call him ahead of when we were coming to dig the car out! BOTTOM LINE- The attendant knew full well that we needed the license plates from the car before it was towed and did nothing to assist us and then was present when the car was picked up by the salvage company and allowed it to be towed away without getting the plates off the car! The fact that they charge exorbitant rates and expect customers to dig out cars parked on their lot is outrageous. UPDATE! We still dont have the plates and have been chasing the car all over the state! We will NEVER go there for gas, service or emissions AGAIN!

HP
Review №44

Quick service, knowledgeable people, and good atmosphe. Definitely recommended.

Si
Review №45

I broke down in Westport, luckily for google I found Westport auto repair Nol the owner knew the problem and it jumped right on it and help me out Nol and his crew are awesome we appreciate you guys!!!

El
Review №46

Great, quick service at a fair price.

Kr
Review №47

As I was driving my car it was shaking as I was driving brought it up to Westport auto repair and talked to Nol the owner and within 5 minutes he found out the problem and it was a misfire with a fairable price and great service

Ma
Review №48

Came in for an emission test. Took five minutes..easy in and easy out. Thanks!!!

In
Review №49

Good Service.

zh
Review №50

I would like to give 0 star if I could. This is undoubtedly the worst auto repair I ever met!

Ch
Review №51

Roadside chose/ assigned these guys to tow my car. Received a confirmation text that their ETA for pick-up was 11am. They just plain NEVER SHOWED UP. I called them numerous times and was told event thing from the driver is a few minutes away to Ill call the driver and call you right back. Never once received a call back and my car is still in the same place it was yesterday.

Am
Review №52

These guys are the BEST!

Br
Review №53

They towed me home then refused to accept credit card even though it is listed on their website, the driver made me go to the bank for cash and then told me he did not have a receipt. I have called them for over a week and they tell me each time they will fax my receipt but they have not and have stopped answering the phone.I am filing a complaint with the IRS as I can only assume they did this and will not claim the income which was $700.I will continue to call and seek every avenue to report them that I can as it is principle now.

Je
Review №54

Fair and fast.

Ch
Review №55

Great Guys, Trustworthy and fast turnaround

AE
Review №56

Would leave 0 stars if I could. Avoid at all costs.

Al
Review №57

The best ❤

Al
Review №58

Great Service!!

Et
Review №59

Emissions testing and repairs.

Mi
Review №60

Scumbags owner is shady business.

Le
Review №61

Great service

Information
2 Photos
61 Comments
4.1 Rating
  • Address:1530 Post Rd E, Westport, CT 06880, United States
  • Site:http://westportautorepair.com/
  • Phone:+1 203-557-4706
Categories
  • Auto repair shop
  • Auto electrical service
  • Car repair and maintenance
  • Car service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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