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JOANN Fabrics and Crafts
36 Danada Square W, Wheaton, IL 60189, United States
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JOANN Fabrics and Crafts
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Mi
Review №1

Nice layout everything is easy to find . The place is understaffed, however the young ladies behind the counter were very very helpful they work well with each other and it was Pleasure meeting them. Great job ladies

Da
Review №2

Nice clean store. This store is bigger than the one in Lombard, but still not very big. The staff was nice, they have a large selection of fleece, but not a lot of fashion fabrics.

L
Review №3

Although the sales associate was very nice & the guy who was working on the floor seemed already harried at the beginning of the day, he did assist me, however, my experience couldve much better. I wanted to purchase a fabric in the 70% off rack and I was told it was not. It was only clearance. So the price was more expensive. Then I wanted to also purchase 2 pumpkins that was on the 60% off shelf and that did not come up, even though there were more pumpkins like that with the sign marked 60% off. There was another item that should have been marked 40% that did not come up at that price. I was given that sale price however.Any price thats advertised or is put in a section with a different price, its supposed to be honored. I worked retail enough to know that. By law theyre supposed to honor it. Im not a customer who tries to get over on businesses because I have the money to pay for them and thats not my character. Im a person that if the cashier missed my purchase, I will tell them about it. Im not sure if Ill return to that location.

Ma
Review №4

Its NOT small....thats a complete optical illusion from outside!! There is sooooooo much more to this place than you think...

Ch
Review №5

Very helpful but low or out of some fabrics.

Je
Review №6

Owner needs to help person who measures and cuts fabric so busy! But cashier sitting down, scrolling on his cell phone. Help out and make all customers happy. Great selection. Love this store .

Ro
Review №7

Limited fabric styles, limited sewing accessories, too much unrelated items that I can get at Walmart. I go to a fabric store for fabric, not dishes or candles. Very disappointing.

Ma
Review №8

As soon as I entered the store, they attended to me immediately and I picked up my order without any problem.

Gi
Review №9

Tim went above and beyond to help me with my order. Thank you so much Tim!

Cu
Review №10

Great folks! Kind and friendly, both on the phone and in person. Knew exactly where the product that I was looking for was.

Al
Review №11

Awesome associates. Very helpful in finding just what I needed. Great selection of fabrics. Definitely my favorite store.

He
Review №12

Got everything I need.

Sa
Review №13

Staff was super helpful! Maintained social distance and made sure suffices were cleaned before taking next customer.

Lo
Review №14

Had to wait for an employee to help me. No one was in the store. Looked like there were only two employees working there. No one at the register

Th
Review №15

Great selection. Love the sales and coupons. the cashier even talked a little knit vs. crochet with me! :)

Da
Review №16

Very expensive

je
Review №17

I really appreciate this store. Their fabric is organized and the signs are correct. Since fabric is what I buy most this store is the best even though its small.

Pa
Review №18

Nice small store. I like the store, but the only thing that made me give it 4 stars instead of 5, is there is no bathroom in the store.

Su
Review №19

Great service - very friendly. And of course, I found what I needed.

De
Review №20

Convenient, clean and fairly well stocked for a smaller store. I wish there was a wider variety of apparel fabrics vs. the miles of fleece.

La
Review №21

This store is dark and poorly staffed. Still JoAnn is one of the only places to get certain craft items. You must be patient to shop here. Look for coupons before going to get the best deals. Not my favorite location of this chain.

Be
Review №22

Called to tell them I would not be able to pick up until Monday due Christmas.Refused to work with me.They were closed Christmas yet counted as a day.

El
Review №23

Shopping for fabric here has become a hassel with their coupons.

st
Review №24

I deal with rare items of which no one knew anything about; to me: bread and butter. To joann: Learn about the items you dont put much gravity on, the ones that typical people do bot typically buy.

Ti
Review №25

Trish was amazing! On Sunday, May 19th 2019 my mom and I had some time to kill before our nail appointment that was at 11:15am. We went to go look at fabric for my sweetheart table at my wedding. They didnt originally have what I was looking for but she went out of her way to pull different fabrics and create something more beautiful then I could have ever imagined! She told us to download the Joann Fabric app to get the 50% off discount. She could have just showed us the fabric I originally asked about and then sent us on our way but she went above and beyond! You have a true gem of an employee on your hand

El
Review №26

Have to give 5-stars because of the outstanding staff. Each and every store employee I have talked to has been so helpful and kind. I read a review about checking out being moved to the back, and this is so they can be as efficient as possible to keep things moving along. This location appears tiny on the outside but there is quite a selection of fabric for such a small store. I definitely recommend visiting this Joanns before traveling to a larger store, you wont regret it.

Ra
Review №27

I like the place because it really organized

Ni
Review №28

This JoAnn Fabrics is very small compared to a lot of the others, so it doesnt have quite the same variety, but the staff is very friendly and helpful. Its also not usually busy, so checking out is pretty quick.

Am
Review №29

Called ahead to plave my cricut bundle on hold. Staff very friendly and helpful when we were checking out. Thanks!

lr
Review №30

Today I experienced Racism at its Finest!! It has taken me all day to calm down from the anger and sheer frustration of it all. I know you’re thinking as pale as she, is really!?! Well it happened. I was with my Mom and Dad shopping at Joann Fabrics in Danada where we had the unfortunate pleasure of meeting A. She was rude, disrespectful and unbeknownst to us Racist!! From the get go A. was not happy to assist us in any way shape or form. Im not sure if it was the fact that my Dad’s skin is darker than hers or because I responded to my Mom something about the fabric in Spanish. Either way as soon as we asked her for help it was non stop attitude, rude responses as she rolled her eyes and at one point she became condescending. It took everything in me to not go off on her but I kept my cool.Then my mom accidentally spilled some water on the floor. I asked A. if she had any paper towels so that I could clean it up. Well this is where it all went down hill. A. not only stomped away but huffed off as she did. Upon her return I asked her for the towels so that I could clean up the water. Well apparently that was the wrong thing to do. My Mom apologized again, told her she was really sorry and asked her for paper towels so that we could help clean up the water. What followed next were A. responses full of ignorance, and disrespect . At this point I politely told A. my Mom was just trying to apologize and we were just trying to clean up our own mess. A. became condescending and even more rude than she was before. Then....Cue in the non Hispanic women and by God A. was nice as pie to her. So polite, falling over this woman, attending to all of her needs and smiling. This woman asked us if she was skipping the line to which we told her she was not and that she could go ahead. My Mom politely told A. that she had changed her mind and would return the bolts of fabric back to where she had gotten them from (against me telling her to leave them there) A.’s response was “Whatever.” And continued to fawn over this white woman. The look on my parents faces broke my heart. I was angry at what I had just witnessed.My parents were at Joann Fabrics to spend money. In fact they were about to buy approximately $150-$200 worth of stuff. My Mom and Dad were prejudged by this ignorant Person because they didn’t look like her or have the same skin tone as she did. My parents were born and raised in Chicago. They raised their children here. For the first time in 8 years I was embarrassed to live in Wheaton. I have never experienced anything like this in this town and I was embarrassed. Say what you will to me, be rude to me but not my parents. My parents didn’t deserve to be treated like that.The level of disrespect people have for one another in this country sickens me. My parents raised me to respect my elders, to be accepting of people’s differences and to embrace those differences. They taught me to treat others as you would like to be treated. So, before I left the store, as angry as I was, I let Andrea know how truly ignorant she really is.Needless to say I will never shop at the Danada Joann Fabrics ever again. There is no excuse for this girls behavior or mistreatment of people EVER!!

Ba
Review №31

NOTE: This store is actually at Danada Square West.The employees here have such upbeat, warm, and charming personalities. They will really make your day. I also love the selection of products available at this location. If you dont find exactly what youre looking for, chances are good youll find something similar or something else that will perk your interests!

1
Review №32

This store NEVER forgets! You put someone in a bag one ...... two times (the first time I baited the employee with cheese that I stole the second time, the employee went in willingly). And MONTHS have passed and Im still hearing about it like Im the bad guy. It was for HER SAFETY. This employee has a bad attitude and is unwilling to comply with my requests. This has only strained our, already bad relationship. Good store, would come again.

de
Review №33

They have a great variety of fabrics, though they can be priced high if not on sale. Same goes for crafting/art/decor items.

St
Review №34

The store and workers are just fine, but its quiet as a graveyard in there! It makes the shopping experience very stifling and almost stressful. Joann corporate/management, get some music to play in there!

Su
Review №35

Good paper sale and picked up some other craft items on sale. Worth the trip.

An
Review №36

THE STORE MANAGER OF THE JOANN LOCATED IN WHEATON ILLINOIS HAS A TERRIBLE ATTITUDE. I SHOP THIS LOCATION REGULARLY AND SHES NEVER PLEASANT. SHE HAS ZERO CUSTOMER SERVICE AND TREAT CUSTOMERS AS IF SHES DOING THEM A FAVOR BY ANSWERING A QUESTION TO WHERE AN ITEM IS LOCATED IN THE STORE. TODAY I CAME INSIDE THE STORE WITH MY PUPPY WHO IS REGISTERED WITH HER TAG ONLY FOR THE STORE MANAGER WOMAN TO NOT SAY HELLO FIRST, SHE STATED: IF THATS NOT A SERVICE ANIMAL YOU CANT BE IN THE STORE! HOW ABOUT ASKING ME, IS SHE A SERVICE ANIMAL? INSTEAD OF BEING SO INCONSIDERATE OF MY CONDITION. I SHOULD NOT FEEL SAD LEAVING A STORE THAT I ENTERED HAPPY. THE EMPLOYEES ATTITUDES IS A REFLECTION OF THEIR MANAGER. I NEEDED ASSISTANCE WITH AN ITEM AND THE EMPLOYEE (OLDER MAN) AND THE MANAGER CONTINUED THEIR CONVERSATION AND ONLY AFTER THAT HE PROCEEDED TO HELP ME. HE WAS COMPLETELY UNFRIENDLY NEVER SAYING ANYTHING TO ME. I WILL NOT SHOP JOANN AGAIN I WILL GO TO HOBBY LOBBY WHERE IM NOT TREATED WITH SUCH DISRESPECT. I WILL BE RETURNING MY ITEMS THIS STORE DOES NOT DESERVE MY BUSINESS!

Ho
Review №37

Friendly and helpful staff. The store is super small, so not a huge selection of fabric. They always have what I need, though. If they dont have what Im looking for, I go a bit farther away to the huge Joann fabrics on route 59 by Fox valley mall.

Ja
Review №38

Dont have any other choice when I want yard goods. They closed ours here in DeKalb,Il. Very disappointed! Daughter lives in Wheaton so I have to go to the store there to make my purchases.

Ji
Review №39

Good place to go to if you need something crafty quickly. It was a bit disappointing when we tried using our coupon and the item we purchased was already on sale. Wasnt much of a sale. Still, all in all a pleasant experience.

Er
Review №40

Great friendly staff

Da
Review №41

Great for crafts. They had exactly what I needed.

ke
Review №42

I know its a small store but they could uitilize their space better to offer more items that all the other stores do..staff is friendly and helpful though...

Je
Review №43

I had great customer service. They didnt have what I needed but offered suggestions on where i could find what I was loking for

El
Review №44

My main complaint about this location: does anyone work here? Ever? I cant tell you how many times I or another customer have had to shout from the registers that we need help because weve stood there for five minutes with no one. Ive also had to hunt down associates myself because there was no one at the register or cutting table, and no one doing anything nearby and watching those areas. How can you NOT have someone on register? I understand it gets slow, but at least have someone nearby keeping an eye on it while doing other stuff. At least the cutting table has a bell. Maybe a bell for the front register also? Its very annoying to have a handful of things you want to buy and the store making it very hard and annoying for you to buy it. Please handle your staffing issues.

ka
Review №45

Not only do you wait in long lines but they take your payment in the back of the store and my phone wont bring up coupons back there. They never know whats on sale, do I always have to go to the front if the store to look at their ads, then take it to the back of the store to show them! I love the store in Woodridge but live within 2 minutes of the Wheaton store.

Ro
Review №46

Awesome Place. Love the people,Very helpful.

Sv
Review №47

Great prices! 75% off Christmas stuff !

Am
Review №48

Rude staff. I mentioned that I was coming from the St. Charles location that happened to be out of what I was looking for. He seemed exasperated and snapped that its Geneva, not St. Charles. He then put me on hold mid sentence and did not return to the phone. Perhaps this location is mismanaged and under staffed. Geneva and Bloomingdale locations are great.

Je
Review №49

I went in the morning and two people were cutting fabric. Very pleasant and checked me out right there at the cutting table.

Er
Review №50

Awful experience, would not return. We came ten minutes prior to close and we’re hurrying to leave the store within time. It took several minutes for our fabric to be cut and due to this we did not buy other items we intended to in order to be respectful of the employees’ time. We had checked out and left the store by 6:02. Multiple staff members made rude comments about being closed and the associate who checked us out rolled his eyes at us.

Ka
Review №51

I saw one employee in the store. Went to check out, could not find that employee. Waited for quite a while, nothing. Left my items there, and left the store.

St
Review №52

Smaller store but friendly and helpful staff

me
Review №53

This store is so terribly understaffed and the female associates seem to hate their jobs and customers. Two people left today while I was standing in line. Both customers had single items but still. The front register never seems to be open and the register by the cutting station is the one that is available so one person cuts fabric and trim and the same person rings up. Today, Sunday, the line was very long. A very nice young man was at the cash register and a seasoned rep pretended to be of assistance by bagging one and two items for customers. This is not Jewel Food store and a bagger is not necessary. Please make yourself more useful and open another cash register. I also had a clearance item that was marked Clearance and had a price of .97 cents on it. it was a piece of trim and it was in the Clearance bin. After waiting forever, the young man did not know how to ring it up so asked for assistance from the bagger. She told me it was mismarked and was not .97 cents but over $5.00. I did purchase it but the more I think about it, the more upset I become with the store and the employee. It was marked with a clearance tag and was in the clearance bin. This store needs help. It has a lot of merchandise but the customer service is deplorable. This sales associate should have honored the price tag of .97 cents. What do you think?

Pe
Review №54

Top notch service and knowledgeable staff.

Ri
Review №55

Had a great sale on Halloween decorations

Ka
Review №56

I always find everything I need and more

Bi
Review №57

Nice store. Good selection. Helpful employees.

Ci
Review №58

Fantastic Labor Day sale!

Sc
Review №59

Friendly staff, clean store

Fr
Review №60

Rude employees. Store was a disaster!

Le
Review №61

Nice staff, clean store. We got in and out however the last who cut the fabric that I bought measured wrong

Ta
Review №62

Not so friendly

Ma
Review №63

Excellent selection of thread!

Ag
Review №64

Very good store.

Ma
Review №65

Friendly staff, but the store overall seems understaffed on the weekends. One register, long lines and not enough people helping at the counter.

Ma
Review №66

Great customer service!

Je
Review №67

Good supplies and stock but only two people working on 12/2 and about 20 of us waiting to check out, do returns, get fabric cut etc. Terrible management!

Ro
Review №68

I love JoAnns!!

Ei
Review №69

Customers are not permitted to use the washrooms. Not helpful when shopping with small children..

Te
Review №70

Not enough brushes for cookie decorating!

An
Review №71

My favorite Joanns

Ke
Review №72

Great store, and great service

Ta
Review №73

Store was a mess had to wait around for someone to check me out cashier was then rude and unapologetic no parkimg

Sa
Review №74

They have a lot but the checkout experience is painful especially if you are at all used to ordering online.

Qu
Review №75

Had to wait a long time for a cashier to come and let me pay for my items.

Lo
Review №76

Price match as listed not honored

To
Review №77

The long lines here suck, but they have lots of stuff

Ja
Review №78

Very strange store layout.

Ju
Review №79

Very small one

Su
Review №80

This store was a mess!

ha
Review №81

Outstanding

Ap
Review №82

Nice Store!!!

Ja
Review №83

Understaffed and rude

Ma
Review №84

I love love this store

Information
40 Photos
84 Comments
4 Rating
  • Address:36 Danada Square W, Wheaton, IL 60189, United States
  • Site:https://stores.joann.com/il/wheaton/140/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Phone:+1 630-752-8177
Categories
  • Baking supply store
  • Fabric store
  • Bead store
  • Craft store
  • Knit shop
  • Picture frame shop
  • Scrapbooking store
  • Seasonal goods store
  • Sewing shop
  • Yarn store
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:10AM–7PM
  • Sunday:9AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
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