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PGS Gold & Coin
600 S County Farm Rd STE 110, Wheaton, IL 60187, United States
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PGS Gold & Coin
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Su
Review №1

PGS was very helpful when I brought in some old coins to sell. They took the time to explain the value of the coins. I felt we received the best price. Thank you

Jo
Review №2

We were looking for a place to sell the jewelry from our family who have passed on. With out really any starting place to begin with we just happen to pass PGA gold and coin and on a whim we decided to go in and we were met by Mary, she was knowledgeable, informed and friendly. We were quite comfortable with her going through all our jewelry and there were lots of bits and pieces. We feel that she was honest and gave us the best price for our jewelry. We left happy and did not feel we were ripped off. We would certainly use PGS again. Joseph Sapien

ga
Review №3

PGS Gold & Coin bought a large group of gold and platinum coins from an inheritance, and they were very fast and professional to deal with. They quickly priced all of the coins and gave us a fair price. They even calculated a value for us for a date several years earlier for our income tax calculations.

cu
Review №4

They are very knowledgeable, helpful and very good at their job. They pay a fair price quickly and efficiently. They have the proper equipment to quickly determine exactly what questionable items are. And Mary was a pleasure to deal with. Highly recommended.

Ji
Review №5

I brought in some old jewelry that had passed down to me for an appraisal. The staff were courteous, knowledgeable, and honest in describing what was costume jewelry (most of it) and what was valuable, then provided a fair payment for the jewelry I sold them. This was at the Wheaton, IL, store. I am very satidfied.

Da
Review №6

Cashed in some old coins and silverware. Mary took quite a while reviewing the items and explained the rationale behind each price she paid. Got less than I hoped for but also expected that - they dont do this as a free service. I recommend this place.

Ni
Review №7

Estelle was awesome and thorough! Great customer service and rapport. Definitely recommend!

Jo
Review №8

They are wonderful, honest and super friendly. I had nothing short of a great experience. Its hard to get rid of some personal items but I dont believe there is a better place to do it. Dont hesitate to see them. Thank you all for your help. God bless you guys. Estelle was great and Susan was so helpful and nice over the phone. Will not hesitate to go again if needed.

Gr
Review №9

Had a great experience Mary was very nice and helpful.I had a lot of itemsto go through.Went back with more stuff and had a great experience.Got a call later that a little piece of paper was left in plastic bag it had a diamond in it honest people.

Lo
Review №10

Mary was friendly and thorough, but still efficient and respectful of my time. Overall great experience.

Mo
Review №11

Mary is kind, professional and knowledgeable. I highly recommend PGS Gold & Coin for great service.

Pa
Review №12

Yesterday was our first experience going to a shop like this. However, my husband and I had grown weary of looking at bins and jars of old coins and jewelry, both of which were from our parents. We’d done a massive clean up over Christmas and moved these items from closet shelf to closet shelf. So, we finally decided to part with them rather than have them continue to collect dust.My husband’s parents jewelry consisted of three rings, one pendant, one pair of clip on earrings and a 22 inch silver herringbone chain, which my friends had said was white gold. He also had an interesting silver dollar with Lady Diana and Prince Charles on it.We went in the morning to PGS Gold and Coin in Wheaton. You have to be “buzzed in.” Mary was VERY helpful, sweet and knowledgable. She looked carefully at all the items, discerning immediately that two rings were 10 carat gold, one was a mix of 24 carat and 10 carat and the earrings were strictly costume jewelry. The pendant was also 10 carat gold. (Interestingly,the silver chain was NOT gold, even though the clasp had the 14K “stamp” on it.) She looked at items visually, used a magnetic device and other techniques, as well as weighing everything.Having an expert look at these items was great learning experience for us. Mary carefully described what she was seeing, explained how 10K, 14K and 24K differed and gave us a price that was more than fair. It was our decision if we wanted to sell the items or keep them. We chose to sell her of all of the items except the silver chain.After such a pleasant experience, we both returned that afternoon with THE COINS. My husband had a tin of so-called treasures and I had a huge big plastic container containing jars of coins, some even in an old tootsie roll bank (which was hard to open.) We were very lucky that the shop was empty during that time, as we brought a LOT of items. Mary began with my husbands tin from his parents, loaded with coins, most of which were basically “face value.” A few coins of the coins had value, however. With my bin, Mary sorted thru literally thousands of coins, using a magnifier device to look closely at some of them. More than 2/3 were merely face value coins, which we later brought to a bank.However, I had one silver dollar from the 1889 that was worth $12 dollars! There were so many coins that the other lady working there assisted Mary with sifting through all the coins to identify the solid silver, wheat pennies etc from the face value coins. What a job! Some jars hadn’t been opened in so long that my husband had to use brute strength to get the jar lids off! (I would advise making an appointment if you have that much stuff.) Luckily, it was in the middle of the afternoon and only one other customer came in at the beginning of this process.Mary patiently added up all the coins of value, and again offered us a fair price. (The price seemed to be based on weight primarily, with a few “special coins” off to the side being worth more due to their rarity.) Again, it was a nice experience. And the best part was returning home to our now completely empty closet shelves! Thank you, Mary! You were a pleasure to do business with!

CE
Review №13

We went to the Wheaton site to sell some gold and coins and had the pleasure of having Mary serve us. This was the first time we went to PGS and we were a little apprehensive. Mary was great she explained the process, was very thorough and professional. We were pleased with the outcome. I would definitely go back and recommend to friends and family.

Ma
Review №14

The ladies at PGS Wheaton are knowledgeable, thorough and personable. Although there are several coin shops closer to my home, I am willing to drive the additional 30 minutes to receive the service Susan and Mary provide.

Ed
Review №15

We had a relaxing and welcoming experience. Our continuing trust and pleasure is with you (new to Wyndemere soon!) Joanne Hollatz

Le
Review №16

This place is a rip offAlthough staff was nice all I heard were excuses as to why the price was what it wasI had Grand Baroque Sterling silver and lots of itDON’T use them

Ri
Review №17

A nice place to do business with. I had to sell a gold coin and you have to take it to trusted reputable dealer to sell items like this. I relied on reviews like this to decide where to sell and I was glad I did. The exchange was quick, easy, low stress and the price was fair. I would recommend them to friends and family.

Ni
Review №18

PGS has always been so generous on giving me a good price for my precious metal. They check everything you give them with great detail and make sure you understand the composition of everything and what is valuable and why. I love how warm and inviting they are at the Wheaton store. I always can feel comfortable. I am very happy with this store. Susan did a great job. She seems like she loves this and is very upbeat!

Ma
Review №19

We had a large lot of jewelry so we made an appointment with Mary. She was friendly and walked us through everything she was doing. She was wonderful. Even though we had a large about of items to look at she took her time and gave us what I believe was a fair price. We sold a lot of items and brought home a lot of items. Am a confident we got a good price and I am very glad we picked PGS.

Ch
Review №20

I had a wonderful experience here, I brought in some old money I had to see what it might be worth, and Susan was so warm and friendly and chatted with me while she reviewed what I had. In about 15 minutes I had my cash and was on my way, I would definitely come here again for coins/money review or to trade in gold!

Be
Review №21

Convenient, efficient and well worth the visit!

an
Review №22

Such a Wonderful Experience today. My first time at a Coin Dealer and the staff was so kind to me. Much Patience. Thank you.

Bu
Review №23

Thank you so much Susan from Wheaton location. This was my first time here. Outstanding job! Awesome customer service! Fast and friendly and fair with offers. It truly was a great experience at this location. Thank you again. Be Well, Be safe.

Ka
Review №24

Mary Wallin was amazing! I felt like it might be weird as I had never sold items like this before. But it was not at all. I was very comfortable and Mary was so nice and there was no pressure at all to sell all that I had brought. I was so grateful and very happy with the price that I received. I’ll go back there for sure! Great experience!! Thank you!

Ne
Review №25

The only reason I chose not to give PGS one star is the woman helping me was truly very nice. That said, the setup is more of a 24 hour check cashing store than a gold and coin store. And with the name, Gold and Coin, in their title you would think theyd have some gold and/or coins. They had NO Gold Bullion bars, 3 mexican 1/2 ozs, and No silver eagles of any kind for any year. So the setup and the selection alone is enough for me to not recommend this place for purchasing. Not sure how they are to sell to, so also note this review is only related to purchasing.

Jo
Review №26

The ladies at the Wheaton store are the best. Super friendly always willing to help. Estelle, Mary, and Susan I would recommend them to anyone. Go see the girls at PGS.-The Father Son Team

Je
Review №27

Walked in and was greeted by Mary and Estelle. Very friendly and absolutely excellent customer service. Mary checked what I had and I Got about what I was hoping for with gold I had. Thank you Mary and Estelle. will definitely be back in future!!!!

Ch
Review №28

I have used PGS Wheaton for both my personal and professional needs, and they are first-rate in every regard. Their pricing is very competitive, their integrity and professionalism is exceptional, and the customer service is nothing short of excellent. I highly recommend them.

K
Review №29

Came in with a bunch of coins and scrap gold- Frankly I had no idea what I was doing. Estelle made me feel so comfortable and at ease about the new experience. She demonstrated knowledge, efficiency, and was so quick about the process. I’d highly recommend this place. Covid guidelines were superbly intact as well. Thank you so much ladies!

Sa
Review №30

Susan was such a delight to work with! Just so sweet! Mary was also such a sweetheart! Very great company to work with, very thorough and welcoming! Extremely fair in prices!

S
Review №31

Highly recommend PGS Wheaton! Mary was accurate, efficient and a pleasure to work with. Would definitely return if the need arises!

Mi
Review №32

Exceptional service. Mary was very informative and thorough with the evaluation and review. we would highly recommend PGS.

Mi
Review №33

It was my first time there and it was a very easy experience and they educated me on what was of value and what was not. I will definitely be back!

la
Review №34

This was the first time we dealt with PGS. They were friendlt, very knowledgeable and i was impressed with how well they were adhering to covid safety protocols.I will definitely back and refer others here

Su
Review №35

First time with PGS today and all went well. Will definitely tell friends and will return if need be.

Cl
Review №36

Very welcoming staff! They explained the whole process clearly and provided good value for my hard currency.

Ro
Review №37

The ladies at PGS are excellent. They are efficient and thorough, Ive gone twice and each time walked out happy. They are also keenly aware of the necessity for social distancing, and the use of masks. I come from the city (Chicago) because I trust them. .

Br
Review №38

Great experience selling my gold at PGS Gold & Coin. They gave a higher percentage from spot value than other businesses I’ve sold to before. Very fair, convenient, and professional.

Ma
Review №39

Mary was kind, educational, honest, and patient... in that order. Her greeting is welcoming, especially for someone who’s never been in a pawn shop. At no point do you feel pressured or rushed.

Na
Review №40

Very good experience at the Wheaton location. I would definitely come back.

Ch
Review №41

Mary helped me out tremendously today. She helped me do my first ever swap of silver to gold. Fair pricing and she didnt mind how indecisive I was trying to figure out what I wanted to do. This is the second time Ive got to work with Mary and will be coming back because of her.

Jo
Review №42

The ladies are amazing especially Susan!!! Quick convenient!!!

Mi
Review №43

It was my first experience selling leftover unwanted gold and silver jewelry. Mary was excellent. She explained the whole process, was patient and friendly. There was another gentleman in the store at the same time and he also was getting excellent customer service. I received a fair price for my merchandise and definitely recommend this location!

Da
Review №44

Process was quick and simple. Estella was great. Will come back in the future

Pa
Review №45

Wheaton location is great and Susan was a real personable person she did a great job. She recognized me just by my voice and called me by my first name when I buzzed the door. They are very fair and helpful. I recommend them highly.

Th
Review №46

Great and honest business. Always a fair price. I will definitely be back.

Da
Review №47

Mary Wallin at the Wheaton location was very nice to deal with. This was my first time dealing with PGS and I would do it again. Thanks Mary!

Ja
Review №48

Every time I stop in, the associates of this location are so helpful & sweet, efficient & they maintain a safe & sanitary experience.

Ph
Review №49

I seldomly write reviews but I had to take the time to do this one for Susan at the Wheaton PGS Gold & Coin. She is phenomenal! First of all, two things were obvious when I first walked in. Susan loves her career and she loves people! I was greeted with a smile and a calm listening ear. I had arrived with a heap ( probably six bags of tangled gold and silver jewelry) and had expected a nerve wracking, extremely long wait to find out what the pieces were worth. I was truly wrong. Susan was extremely professional, polite, efficient and kind. In a very short time my jewelry had been sorted, evaluated and appraised. What an amazing, relaxing experience! All I can say is that if you have the privilege and blessing of working with Susan, you will love your time at PGS. She is truly the best! Please do yourself a favor and let PGS handle all of your gold and coin needs. You will be so glad you did!

Ed
Review №50

This is my second transaction with Susan Darby at the Wheaton location. She is an amazing “people person”. What a wonderful personality. She informed me of every step she was undertaking to evaluate my items. As a repeat of the first time I visited, I was very impressed. She’s a great brand representative for PGS. I traveled 33 miles to come to PGS. Your business ethics are one reason...SUSAN is the other. Thanks for another great experience.

Su
Review №51

I and My husband made an appointment with Estelle at the Wheaton location. We did due diligence before we brought coins and some gold and silver. We had a pretty good idea of value and what we should receive as payment. We questioned other dealers by phone close to our home area. We drove an hour for this meeting. Worth the drive! Not only was Estelle exceptional at explaining the breakdown of payment, but she had all the tools at her disposal to authenticate everything. She was beyond fair and we came away VERY happy. The experience was enhanced by the Covid protocols. No worries there!She was kind and a pleasure to deal with.

ma
Review №52

Great experience! Estelle was awesome and it was a very competitive offer for my Rolex. Highly recommend 👍

ad
Review №53

I had a wonderful experience with the knowledgeable staff. I worked with Susan D at the Wheaton location Susan was kind and knowledgeable which made made my experience so enjoyable. The prices were fair and I felt like they cared about me. I will definitely return.

Mo
Review №54

Estelle Goddard was very professional and efficient. I was very satisfied with the service.

Bo
Review №55

This place is great and Estelle was a real personable person she did a great job. They are very fair and helpful. I recommend them highly.

br
Review №56

Estelle Goddard was very pleasant to work with. She explained everything and answered all my questions. I wound recommend PGS Gold & Coin to anyone looking to sell their gold and coins.

Ri
Review №57

Susan Darby is amazing. She examines all items throughly to assure you get the best price for your items. No matter how much you bring in she never rushes you. She is so friendly and welcoming. She always remembers me no matter how long it has been since I was last there. I trust her and her appraisals. I never go anywhere else.

Ed
Review №58

Very friendly and professional. Explained the process. Paid on the spot. Great experience.

M
Review №59

I went with my dad to this coin place to kickstart my collection. The woman who ran the store is very nice, and was able to help find the perfect coin. The prices are very reasonable. Will come back again!

Ch
Review №60

Mary was so kind and knowledgeable. Trustworthy and secure. I did not feel haggled or rushed as I would with other coin dealers... I will continue to make all of my bullion and coin purchases from PGS Gold & Coin.

Da
Review №61

Great service as always!

ke
Review №62

Coin dealer near me on Racine 31st

Et
Review №63

Mary is great, everyone in the store knows their markets. Very fair on either side of the table and excellent customer service. As an ex-retailer, buying and selling, I highly recommend.

Am
Review №64

Fair and quick. Lovely to deal with.

To
Review №65

Mary Wallin assisted me in the Wheaton, IL, office in my first visit to sell old coins that have been in our family for a long time. She is a wonderful combination of being professional and personable. Her attention to detail, thorough explanations to my questions, and written record of my transaction were so very much appreciated. (February 4, 2020)

Da
Review №66

Big fan of PGS, been a customer there for a few years. Susan D is very knowledgeable and always a help when looking through product options.

C
Review №67

This will be my first stop in the future if I ever want to sell more jewelry. The ladies at the shop were so nice and were very thorough while explaining the tests they ran on the jewelry. It was a quick and easy process and I was pleased with the payout.

Ka
Review №68

Susan in Wheaton is AWESOME to work with. She’s very informative and helpful.

Mi
Review №69

Mary and Estelle are both very knowledgeable, friendly and wonderful.

Pa
Review №70

Mary was very helpful. This is someone who comes from a stocks and bonds background. Know very little about precious metals. She guided me to some really nice silver rounds. Will be back to buy more.

DA
Review №71

Getting ready to move and found a small collection of coins so figured I’d see if they had any value. I searched google for “coin shops near me” and PGS was one of the top sites and had great reviews, figured wouldn’t hurt to stop in and see what they’d offer. Susan helped me and she was attentive to me and other customers while she was working with somebody else on their collection. She was extremely helpful and has an awesome attitude, great to work with! I’d trust PGS to give me a true and honest valuation on any “collectible” I bring in the future!

My
Review №72

Sharon was helpful, she has a great attitude and I was thankful for her knowledge of coins, time periods, and metals. She and Susan made sure, I not only got the most quantity, but the best quality in my price range.I highly recommend you check them out.

Ch
Review №73

Susan D is the best employee a business could ask for. I’m counting each of these 5 stars as 20 stars each because this woman’s service is worthy of over 100 stars.

Ju
Review №74

Wonderful place to turn in jewelry for cash. I got $295 and would have never thought my old jewelry was worth that much. Sharon was friendly and polite while doing her job. Ill definitely be going here again.

Da
Review №75

Great place to buy gold/silver and sell as well.

Sc
Review №76

The ladies were very patient as it took over an hour to sort out the coins and bills. Paid top dollar on the silver service we no longer wanted. Overall a great experience and would recommend and will use again.

Ma
Review №77

My name is Marcia, not Anne. i had a very good experience at the Wheaton PGS Gold and Coin. I came in late afternoon with a lot of coins from my mother-in-law who died in 2004. Susan Darby took care of me very well. She was willing to help me, took time to answer my questions, go over the worth of the coins, and also was be sociable She gets an A+ rating from me. Marcia Daniels

Ed
Review №78

Friendly staff but they only offered me 38% melt value for silver proof sets I brought in. I get that they need to make a profit but that seems unreasonable. Have a feeling they take advantage of unsuspecting people.

La
Review №79

Estelle was great....lovely young woman to do business with.

Do
Review №80

I was hesitant going to sell some old jewelry and sterling silver items, however, Susan and Mary were so patient and took the time to explain the tests they were performed to determine the contents of each item I had. They made the process so comfortable that I know that my husband and I will be back again soon.

La
Review №81

They were very courteous and knowledgeable. I felt I could trust them.

Ch
Review №82

Great experience. We felt we got the best price for our moms silver.

To
Review №83

Susan Darby was a great help. She spent time with me explaining about the coin I brought in. The price they gave was very competitive. The service was great.

Ch
Review №84

Friendly and professional staff😊 Susan was friendly, helpful and knowledgeable.Thank you!CC

Fl
Review №85

If I can give a negative 100 stars I would. This place is a total rip-off!!! I came to the store with a whole bunch of diamond jewelry with carats ranging from .5 ct to 1.12 ct and all in 14k white gold. The monster that calls herself Susan made us wait two and a half hours, while she was on eBay looking at bottom auction prices of similar items, and then insulted us by offering not even 1% of the value of my jewelry. We had a wedding band that is absolutely brand new, with 1 full carat diamond, on a 14k white gold, bought at Helzberg for $3000, and she offered $190, saying thats the current market value and shes not the one dictating the prices. Ironically, they had a similar style USED ring on their store display with less carats and a smaller band, which they were selling for $650. That was a total joke!!! Maybe if we came in with the hope diamond she might have offered us $600 for it.They prey on desperate people and then make a killing! DO NOT GO HERE!!! If you have valuable items, just post them on eBay because thats where they get their prices, and offer you only 25% of the lowest similar items. The sad part was, there were many people who walked in while we were there and then got ripped off right in front of us. Susan did not even check the coins, she just weighed them and offered a hundred dollars. Theres a special special spot in hell for these kinds of people and businesses!

Ke
Review №86

Seller beware. First time selling, and she was very pleasant on the phone and in person. However, I believe she took advantage. I was informed I could have gotten much more for my jewelry. Lesson learned.

M
Review №87

Friendly and transparent about how they value jewelry. Highly recommend them. Mary Wallin is a pleasure to deal with.

Ty
Review №88

Very clean store and they have the best prices! Also Mary was wonderful to work with!! Will definitely be back soon!

Al
Review №89

Mary was helped me out so fast and easy! Thanks!!

Sc
Review №90

Friendly service and competitive pricing. They take the time to ensure that they are valuing your items properly. I will definitely return!

Ai
Review №91

I highly recommend this business! Clean & comfortable environment, helpful & friendly staff, fair prices. The process was handled quickly and I wont ever sell my gold to anywhere but here!

Do
Review №92

The staff was beyond well aware of what they were doing. Professional people with real experience made my gold selling easy and fun with all the cool testing kits! I wouldnt hesitate to refer anyone to this institution!

Co
Review №93

Susan was great, very professional

Na
Review №94

Accurate and friendly. Mary and Estelle inspect your pieces with utmost care.

De
Review №95

Sharon Ortiz was so friendly, excellent customer service. Would definitely sell to her again. One of the best customer service experiences I’ve had.

Ma
Review №96

Susan was wonderful to work with. Very thorough, professional and knowledgeable of coins, jewelry, etc. Great experience!

Pa
Review №97

My third visit to PGS..another great experience the ladies are so very cordial they always make me smile and very good at what they do

Al
Review №98

Soon as you step inside, your greeted with a warm smile, and a soft word, cause Gods Knows its Cold and hard outside.

Ma
Review №99

Ive made a few small silver Bullion purchases here. Prices are very competitive with eBay and other Internet sites. The lady there is very friendly too. I recommend checking this place out

Li
Review №100

Definitely not what i expected. Not sure whether or not I got a deal, but the people working here were friendly and helpful, I will certainly be returning and recommending them.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:600 S County Farm Rd STE 110, Wheaton, IL 60187, United States
  • Site:https://pgsgoldandcoin.com/
  • Phone:+1 630-868-3412
Categories
  • Coin dealer
  • Collectibles store
  • Diamond dealer
  • Gold dealer
  • Jewelry appraiser
  • Jewelry buyer
  • Pawn shop
  • Sports memorabilia store
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–3PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
From the business
  • Identifies as women-led:Yes
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
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