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GameStop
3598 E Main St, Whitehall, OH 43213, United States
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GameStop
Comments
Ro
Review №1

Just cant get over them offering me $6 for a brand new game that I bought for $39.Ridiculous

Ju
Review №2

Very friendly and professional service.

Es
Review №3

I was actually at t mobile but gamestop has the games and the point system is really good ive experienced better locations i will say

Jo
Review №4

The customer service here was top notch. My sales rep Boyd was extremely helpful and did his best to fulfill my purchase. Thanks guys. Keep up the great work.

Ma
Review №5

Employees were relaxed, nice and helpful.

ni
Review №6

Johnny might be one of my favorite GameStop employees of all time. Definitely will be back.

Ll
Review №7

Last time in 2020 all game purchases will online from now on i remember the old days video game wore all over the store now there is lots of collectiable and toys very few games I done with this place time have changed this like toys are us

Fr
Review №8

They always have great collectibles

Om
Review №9

Great staff very knowledgeable.

Br
Review №10

Nice staffOrdered what in needed since it was out of stock

fr
Review №11

Alwayz has the dealz

S
Review №12

JOHNNY at this Gamestop was incredibly kind and helpful! Some people excel at customer service and Johnny is one of them! Thank you, Johnny! Keep up the great work!

Ch
Review №13

Not Bad

ro
Review №14

Great good customer service

Do
Review №15

Respecting the 6ft space and only allow 5people in the store at a time.Social Distancing...Beautiful!$

Tr
Review №16

My husband works up here sometimes & I go with him every once in awhile! We live in Tennessee now! This store is Really nicely set up & every time Ive stopped in here the people who work here are always Very Nice, Friendly & Polite! Really helpful if Im looking for something innperticular for our son who has Huge Collections! Recommend you trying it out!

Ji
Review №17

The people who work here are friendly, courteous, and knowledgeable..... They practically had to bend over backward to make me happy, and they did .....ultimately I am well pleased with my experience there today

BH
Review №18

Was trying to buy a Nintendo Switch but nobody acknowledged us . Took business elsewhere

Lu
Review №19

New manager (Shawn) seems to have cleaned house and gotten the previously very rude employees out of this location. Sketchy part of town and Ive had to deal with panhandlers inside before, but the store itself has good service and theres always something decent on the clearance racks. Overall much better than it used to be.

Gr
Review №20

No time to help customers apparently. Wont answer the phone either. I called a couple of minutes before pulling up and the store was empty. Just bad customer service.. Alas, its gamestop.

Jo
Review №21

Tried the delivery@door and was waiting for around 6 minutes till as well as others began to come and wait until greeted at the door. Other than that, I received my product and was on my way, but certainly longer wait than expected when there was no line and the phone line wasnt working.

Da
Review №22

If you dont mind pre owned you can save some money here.

An
Review №23

The service is great. Theres not much of a selection for the used PS4 games. Not a bad store to go to.

Ro
Review №24

The employees were very friendly told me about all of the good deals for today showed me the weekly ad did not get upset if I wanted to add more to my cart and explain what game for good and their opinion overall fantastic experience

Sh
Review №25

The BEST customer service and they always get new and great stuff in. I actually enjoy bringing my kids here and getting to see there faces light up when they find that one cool action figure or get the exclusive rare item in there blind bag. I probably enjoy how excited they get more than they do the games and toys. All my kids from 6 to 16 love this game stop. Highly recommend them if your shopping for yourself, birthdays, or christmas they have a great selection of new and used games and accessories. And lots of cool unique merchandise and apparel and I cant say this enough the Employees are amazing!!!!

Mi
Review №26

Liars and thieves. They will tell you that something you brought in to get a credit or to sell something has been discontinued for months when it is so new they havent placed it in their inventory. At another store they told me that they sell brand new online for lets say 15 usd and when you ask where they got that quote online they tell you Amazon. I called Amazon from my car and its listed at much more modest price. Why lie just be honest and say they dont care to buy it

Je
Review №27

Super awesome location. People that work there are really helpful.

Si
Review №28

This is a Pretty Good Decent Game Stop i just wish this was little Bigger and i wish they still Selling Older Games like Gameboy Advance PS2 and PS1 but i can Understand! The Employees are Nice and Helpful.

an
Review №29

I purchased a game on Morse Road got home it did not work went to return it a different location which is this one although theyre not all connected the manager took the time to get on the phone and call the store on Morris to get the information so that he could replace my product and I might add he was on hold for quite a while but he got the situation corrected and I was very happy

Mi
Review №30

Love this place! My guy Mike is always very nice and helpful! Keep it up guys!

Li
Review №31

Ive been here several times and bought used gaming equipment and games. The staff is friendly but service isnt always quick. Ive had great luck with used controllers if they are by the manufacturer. The GameStop branded controllers Ive bought have not been the best quality.

ja
Review №32

Great people here. Love all the extra stuff that the other stores dont have.

KA
Review №33

The employees are knowledgeable and friendly. We will be back. 🙂

An
Review №34

Very friendly and they pay attention and offer a lot of different items from figures/models to games

Sa
Review №35

I love GameStop the so much detail from the employees its helps me find the games I am looking for

Ta
Review №36

Great staff here. Really helpful.

Sh
Review №37

As always the staff is super friendly and helpful and feels like a gamestop used to be when I was a kid

ro
Review №38

I love this Gamestop!! I had a gift card for gamestop so I wanted to buy some things from there. I went with my mom and my younger sister. The man there (I dont know your name, sorry) is SUPER helpful and extremely friendly. When we were checking out he even gave me some freebees! I didnt expect it at all! He gave me a Pokemon pin with Kyogre and Groudon on it, 2 pokemon stickers and 1 pokemon trading card! Thanks so much, btw! :D

Wi
Review №39

Bad service but good chooses of games. Update went to store again to kill time. The staff so much better and had a great help looking for what I wanted.

Ch
Review №40

Love this one, definitely a hidden gem. I highly recommend stopping in.

Ja
Review №41

It was a pretty good experience at that store

Sm
Review №42

Mars or miles whatever his name is needs to be taught manners. Ol boy would get slept talking like that in real life. This GameStop is trash try another one

In
Review №43

Very friendly and helpful staff. Shout out to Shawn for helping my sons find the games they wantef

Ch
Review №44

Best customer service ever

SG
Review №45

Love it its game stop the video game atmosphere is all you need. If the cashier is taking to long stop complaining and find a new game to look at or buy...this is gamer santuary!

Ta
Review №46

The staff was very helpful! The guy that helped me was funny, insightful and just awesome.

Go
Review №47

Went in there my MLB the show 19 was not put on my pre-order gave up my $5 and they didnt even have it on my pre-order. without hesitation the supervisor took great care of me didnt argue it he knows that Im a repeat customer at the store and everything was just outstanding the customer service was outstanding and I walked away with my MLB and I highly recommend the Whitehall GameStop and personally want to thank the supervisor for taking care of everything for me. now Im looking forward to getting my game informer magazine since the address was wrong we input it which he also made sure was taken care of after or before I left the store. Excellent job

Br
Review №48

Very friendly and helpful, lot of product. Very clean and organized.

So
Review №49

The employee there was really nice and gave me lots of info about things I asked.

S.
Review №50

The guys are always super friendly and helpful

Sa
Review №51

Had the stuff I was looking for good customer service

Es
Review №52

Great service

Ni
Review №53

Boys at that store clearly dont see too many women throughout their work hours.

Ch
Review №54

Take my son there often and never had any negative experience whatsoever.Friendly and easy to get help when needed

Dw
Review №55

Its a Gamestop. Nothing special. I only give two stars though because of the abhorrently rude staff. Particularly the one chick with the glasses, always a horrible attitude. Its not like anyone else is having a great day either.

Ma
Review №56

Nice place and i got great service. Ill keep going back.

Ce
Review №57

Good place to shop good bargains On games kids love it

Be
Review №58

The associates were knowledgeable in context to my needs. They were able to confidently suggest a product to me that perfectly matched my expectations.

De
Review №59

I love Gamestop but I dont like this location... the cashiers are very condescending and snooty

Ch
Review №60

Been in a few times. The staff is always super helpful.

Da
Review №61

All the staff are awesome they make it an experience while shopping there and not just a shopping transaction.

Mi
Review №62

Great store

Du
Review №63

Great awesome customer service

Tr
Review №64

1 star he wouldnt sell me black ops 1 the ome that was taped to the counter >:(

Lo
Review №65

PERFECT PERFECTION best gamestop EVER thats like the only gamestop I go to every thing is awesome++++

To
Review №66

Found what I wanted and then some! Good selection and friendly service.

Ma
Review №67

Great Customer Service!I recommend this place

R
Review №68

Good variety. Soooooooooo slow for service.

Da
Review №69

Had what I needed

De
Review №70

Good service and the staff is respectful, especially the store leader

To
Review №71

The gentleman that helped me was very nice and very helpful but the lady that was working with him wasnt very explanatory to a customer over the phone and after she hung up the phone with the customer she was very rude had mean comments towards the customer that was on the phone

Am
Review №72

Love GameStop I buy roblox cards there

Ge
Review №73

Great for what it does...games, related.

Ni
Review №74

And deserve less than.

As
Review №75

Good prices sometime cheaper than others. Staff most of time friendly.

LA
Review №76

I had a warranty on a blue Xbox one controller and because this store didnt have a blue one they sent me 5 miles away to another store instead of saying sorry for the inconvenience here is a different one they refused to give me anything that Is so wrong never going there again

St
Review №77

Great place to get games

sa
Review №78

Good thing

de
Review №79

Sevice good

An
Review №80

Great place very helpful and direct

Gr
Review №81

Good place for gamers

Qu
Review №82

Pretty solid game store

Mi
Review №83

Always nice ppl.

fe
Review №84

Mike & Neil are the man!! (Men?) lol the homies

Ke
Review №85

My favorite second gamestop by far, the staff there are all friendly and a joy to talk to

Ro
Review №86

Employees are friendly and helpful

Ne
Review №87

Generally friendly but not exceptionally.

De
Review №88

Early NBA 2k 👍🏽

D
Review №89

Good customer service.

Ra
Review №90

I sold my Nintendo 3DS I did not have a pen in it cause I did not buy it there and I had to buy a 3 pack of pens for 8 dollars but I should not have to buy something like that when I did not buy it there thats why I have gave it 1 star

Do
Review №91

My daughter love

Kr
Review №92

Very helpful!

De
Review №93

Cool staff.

om
Review №94

Its was ok the employment didnt know much about games but did their job

De
Review №95

Had what game i wanted

Du
Review №96

Not me

Sa
Review №97

Very knowledgeable!

Mo
Review №98

When I need a game this is the place

Ma
Review №99

TURN DOWN FOR WHAT.AND GET YOUR GAME

Ma
Review №100

Very helpful people

Information
23 Photos
100 Comments
4.3 Rating
  • Address:3598 E Main St, Whitehall, OH 43213, United States
  • Site:https://gamestop.com/store/us/oh/whitehall/6361/shops-at-collingwood-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 614-235-4905
Categories
  • Collectibles store
  • Cell phone store
  • Video game store
  • Electronics store
Working hours
  • Monday:12–8PM
  • Tuesday:Closed
  • Wednesday:7AM–10PM
  • Thursday:10AM–8PM
  • Friday:11AM–6PM
  • Saturday:12–8PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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