The doctor that does the exams is very pleasant, everything was great, until I went to pick up my glasses, the 2 techs were busy so I just stood at the front desk. Finally a young man came up I told him I was there to pick up my glasses, he got my glasses and told me I owed $10 which I felt I shouldve paid when I paid for tint etc never the less he gave me my glasses never once asked how they felt on my face but Im telling him they dont feel right he walked away and I waited til I seen another technician free and got help from Cawl.

Excellent customer service, I went in for a contact fitting, there was a little bit of a wait because they were short staffed and let me tell you they made up for it!!! The Doc came over and turned on chipmunks for my two young girls and offered them candies to keep them happy and it worked!!!,The assistant was very friendly and helpful, once it was our turn, they were very Quick and thorough,very polite the entire time, even with my kids happily running around the office,The Doc gave me extra pairs of trial contacts to make sure my script was right and then offered trial pairs of colored contacts with the cases as a bonus, I had a great experience and I highly recommend anybody to go there for eye exams.

Only 1 customer at a time.... Blonde lady is very rude ....and unprofessional....my father was an Optician for 30+ years never have I seen such poor customer service in an optical shop....poor selection for children !!!

Dr. Bihari is always so knowledgeable and serious about his patients. I ask a lot of questions and he takes his time to explain. I definitely recommend him to everyone.

Ive been here a few times, at different times of day. The staff are unprofessional! Opened late one AM and made myself and husband wait while she went to the back to clock in and so on. They never ask to help you. I had my complete eye exam before ever filling out any paperwork. The Dr has no idea what goes on in the office, he just does the exams. The techs and Dr have poor communication which robs the customers of professional, knowledgeable service. Stock glasses selection is always low. My husband picked up his glasses and received a cloth and bottle of cleaner. I picked up my glasses and received just my glasses in the case. To help others out, I have posted their hours which I had the hardest time finding out!

I have worn glasses since I was a child and the experience at this Walmart was horrible. It took 4 1/2 weeks and 3 times to get my glasses correct. The customer service at this WALMART is awful, the store manager is not a woman of her word. I would never recommend anyone to go to this store. If you do youll be SORRY.

Dr. Bahir was really nice and recommended and explained everything thoroughly. Was in a rush and Miss Stephanie made sure everything went well. Nice staff and professional people. Always booking appointments on Fridays!!

The Staff and Doctor were polite and professional. The doctor is awesome. Ive been to other Wal-Mart vision centers and I like this one the best. I will only go to this Wal-Mart vision center from now on.

This review is about the person working rite now at 5:45pm est on 10/25/18, the employee who is NOT the Dr.... Is EXTREMELY RUDE! She let me stand at the counter for about 5 minutes while she put glasses away and said NOT 1 word to me. If you dont want to help the customers, dont come to work! When she FINALLY asked me what she could do for me, I asked her about a vision test and she quickly became very rude and snippy saying the Dr is leaving! Ok. So why take that tone?! How about you sound more friendly about it. Like you want the business or kinda care to have the business. What a moody *#&@!

Dr. Newman was wonderful and had a great experience with the techs. This was my daughters first eye exam and they all made sure to explain each procedure and thoroughly explained her vision problems.

So funny how can a vision center not know if they take your insurance especially a major one i called 4 days ago said they had to ver and call me back i waited two days called back again was told bu different person same thing will Call me back called again on 3rd day another person told me same thingbnobcall back yet again i called again today wasbtold by adam he would call me in 10 mins i wait an hr andbwas told he was at lunch who goes to lunch at 5pm especially when they close in a short period so full of it no wonder kept getting told to go to another location

Very bad staff make you wait too long they do not ask if you need help .. but they have a good doctor .. they have to change their staff. or teach them to be kinder to clients..🖓🖓🖓

Staff is rude . Tech answered and says I cant take your appointment info right now call back in 4 hours Im the only person staffed here . When I asked for a manager she says dont have one of those. Really?? so many things could have been done differently . Obviously she still has a job based on others reviews I dont know how. WHAT I DO KNOW IS ILL CALL EVERY DAY .. UNTIL I CAN REACH THE MANAGER . .. how unprofessional .

The eye doctor himself is so nice and professional. The staff is ok..

The staff was very unprofessional! Upon entering the shop there was noone at the counter. As I stood there I turned away to glance at the Eyewear on the wall. When I turned back around (finally) a gentleman was standing there. He never asked if he could help- he just stood there. I then began to tell him my reason for the visit- he never said a word he walked off...another member came to assist me. At that point I immediately canceled the visit and walked out. Im not the one to tolerate rude behavior especially when Im the consumer. (mandatory to rate with satrs. 0 not being an option, I went with 1)

Wait time is long and people are not so nice, the eye doc is nice but the rest of the staff not so much

My eta my glasses was suppose to be there Tuesday now everytime I call they shipping😭😭😭

They never answer the damn phone & goung inside the store doesnt make any better..

Always helpful, knowledgeable staff, great doctor!

Dont answer the phone

Extremely rude

Employees were a huge help.