Excellent service, amazing work done on my vehicle and I am very picky about work on my cars.Thomas did an amazing job communicating with me and keeping me updated about my vehicle. Although there was a bit of a delay through no fault of their own they were able to get my vehicle back to my in Excellent condition. 10/10 would take my cars back here if needed. Great job guys!!
Huge shoutout to Andrew, Marisol, Vivian, Maria and the team at ACG Whittier for excellent work and professionalism throughout the repair process of my Tesla Model 3! I am so glad to have my car back and it looks great- shiny and dent free. My 2020 Model 3 was rear ended this past July and turned out to need extensive repairs totaling over 20k in repair costs. After the accident, I was referred to ACG Whittier by Tesla and saw that ACG was also highly recommended by other members in the Socal Tesla facebook group. From inspection, to handling processes with the insurance adjuster, to performing repairs, and everything in between, Andrew and the ACG team took care of every step with expertise. No lie, there were some hiccups along the way in regards to Tesla parts from the factory which led to delays to the ETA, but I truly appreciate the way the ACG team handled it to resolution with solid communication and Andrew took time to let me know the progress and next steps at each checkpoint so I was kept in the loop on the status. Sometimes these things relating to supply chain are unpredictable, but it gave me peace of mind to be in the loop and I could tell Andrew and the team really cared and were on it to take care of it so that I could be back in my car. My car was detailed and looked awesome when I picked it up. Overall, excellent experience with ACG Whitter and would definitely recommend to anyone looking for an auto body shop. 10/10.
I came here after being in an accident and was referred by my dealership. The moment you walk through the door both receptionist greet you with a warm and kind welcome. The lobby is absolutely beautiful and so organized and clean. They offer you refreshments and snacks. They assist you right away. I knew that I was leaving my vehicle in the best hands. They are very professional and inspect you car throughly making sure they take note of all the damages ensuring they are fixed. When I got my car back it was like it was brand new. They detailed it for me it was so clean inside and out. I will definitely be returning for any auto repairs I need.
My experience here was amazing everyone there was always very helpful and very respectful and facility very clean . If there is any one I recommend is MOHAMMAD LET ME TELL U HE IS THE BEST AT WHAT HE DOES CALL AND LOOK FOR HIM TELL HIM ARIANA SEND U
An object fell off a back of a truck on the freeway and struck my front bumper. Leaving a nice gash. Nothing major, but still an eye sore.I took it back to ACG and Dorian/George took care of me (2nd time to ACG in 7 months). Made my 2019 SR+ look brand spanking new. Considering it was a small job.Taking my Tesla and my other vehicles here from now on!And referring all my friends and family to them!
I have had body work on my vehicle three times in the last 6 months. They have done a great job on repairing my vehicle to where it looks like new. Every employee I have come in contact with have been both professional and friendly. Especially Thomas and Marisol. I will recommend this business to my family and friends from now on.
Ive been to this shop more than once and the service they give at this body shop is the best! They even detail clean it better than the dealer itself! The owner Jorge is super humble and chill. My rep was Thomas and hes one of the best there. He always kept me informed throughout the whole process! I definitely recommend this place!
Andrew helped me with my Tesla Model Y. He was very thorough and explained the process and managed expectations. The car took a few weeks, because of negotiations with the insurance company. My car was not only repaired, but detailed. The car looked perfect, like before the accident. Thank you!
I would like to thank the entire staff from Auto Collision Whittier. Staff was very professional and courteous to me. Last but not least I would like to thank Ms Claudia for her professional skills and empathy for my situation 💪💪💪
My daughter’s car was taken there by our insurance company and I have to say the staff was definitely very friendly and professional nice clean facility. Unfortunately we were unable to get her car fixed because insurance stated our car was a total loss but I do recommend this facility.
My car was absolutely terrible after a hit and run these guys did an amazing job with everything putting it right back to where it was perfect before!
I went to ACG based on the good reviews I read and compared them to other local shops. They were fantastic from start to finish and Id highly recommend them.
Tony at AGC handled the repairs from start to finish. The insurance company was not being cooperative and it took them over a week just to give them the OK to start the bodywork. Tony provided me with a car until the insurance company kicked in to pay for the rental. He had my car flatbed towed to their facility in Victorville in order to get my car repaired sooner. The staff at Victorville, especially Maria, were wonderful and kept me updated. They dealt with my insurance company and made this whole ordeal so much easier on me. Thank you so much Tony and Auto Collision Group Whittier and Victorville!
I brought my car in with a dent in front driver side fender and damaged hood. I received great customer service. I needed my car within a specific time and they were able to accommodate me. They did an amazing job! My car was returned to me as if it were a brand new car. I would definitely recommend Auto Collision Group for all in need of great quality service!
My car came out looking like when I first drove away from the dealer, brand spanking new. Thank you Andrew and ACG team!
Thank you so much!!!.customer service was great, Keeped me updated at all times.A big thank you to Felix at the whitter location.The work and detailing is amazing 🤩 my car looks like new.
Claudia keep me, up to date on everything that was happening to my car. Great customer service.
Excellent service, transpancy, and updates.
The Whittier Location is extremely professional and helpful. George and his Tesla team assisted in meeting my timeline and facilitated a pick up on Sat outside business hours.I do not recommend the Santa Ana location. That location is extremely unprofessional. The receptionist who answers the phone is extremely rude
The ACG team was fast, efficient, professional and performed excellent repair work on my Tesla Model 3. Highly recommend this shop and I can definitely trust them for any work in the future.
I had the best experience with all the staff as well as amazing quality of the work completed. I would definitely recommend this place to anyone! Thank you guys so much for all your hard work!
This place has excellent customer service and they are all about making you feel comfortable. They update you constantly to keep you updated on the work being performed on your vehicle. They have car rental service. All and all I know my car was in excellent hands.
They were nice and accommodating, very attentive. Kept me updated throughout the process of fixing my car, the end result looked amazing. Would definitely return and recommend to anyone for their services.
Real fast a few quick questions and bam ur out and they keep u updated
Thomas was very helpful and kept me informed via phone on the progress of my car repairs. Leticia in the front was kind and professional.
Top notch service, huge thank you to Thomas, Joseph, Cindy and the entire team at ACG Whittier, great works on my model 3 and I know where to go and send my people when they have car issues. Again thank you and love my car back from your shop!
Very professional and the body work on my Model 3 was as excellent. Very satisfied with their work!
When I dropped my car off I didn’t have to worry about not knowing what was being done to my car because I would receive weekly updates. Once I was called to pick up my car I was excited and happy to see that it looked like if it had never even been hit.
Great and fast service! They left my car looking brand new like if nothing had happened. Will definitely recommend. Thank you for your service ACG!
I recently took my truck after an accident I had and I just want to say how professional they were throughout the whole process. Juan and Felix really took care of me and showed me throughout their facility to assure me that my truck was going to be taken care of with only the best quality tools and work. Dorian and Andrew were always keeping me updated on whatever was going on with my truck. I am very satisfied with the outcome of my truck. If you’re looking for a shop to fix your vehicle this is the shop to bring it to. They use very high quality equipment to make sure your vehicle is perfect and do so in such a professional manner. Thank you to the staff at ACG I appreciate the hard work and effort that was put into making my baby look brand new again.
Nice auto shop. They keep you up to date on your repair.
When I took my car into Auto Collision Group, Jamie, Thomas and Joseph were incredibly helpful throughout the entire process. They were instrumental with the ease of a car rental delivery, meeting with the Geico adjuster on my behalf and just super effective with communicating about a bit of delay and the readiness of my vehicle. My car looked fantastic and I will refer all my family and friends to this shop in Whittier!
This place is awesome! And Jorge is the man! I told him I needed my car a certain time and him and his crew got on it ASAP. He seriously went above and beyond and his service is excellent. He answered all my texts/ call and at one point, I felt like a nuisance but he completely understood and he said he would be the same. I drive a 2019 Tesla Model 3 and I value my car so much, and he understood my sense of urgency. Not to mention, he even got my car towed to my job to drop it off! That is going above and beyond. I recommend this place to everyone! Ask for Jorge, he’ll make sure you’re taken care of!
These are the bend over backwards to make your experience great kinda people. A-1 business
You guys were recommended to me by a friend. I totally agree with his recommendation. Felix was keeping me filled in, from start to finish. I never met him in person, because I have always been busy. His professionalism and attention to our needs has been outstanding! We are extremely satisfied with the companys customer service.
Got my car back today... After going around town to look for a place to do a good job on my car I ended up finding a GEM! Felix was the kindest most respectful professional person Ive had the pleasure to work with. I couldve taken my car anywhere but there customer service is what elevated them to AMAZING IN MY BOOK. From the receptionist to the guys who work on your car. Everyone is so nice and helpful. They make sure this process is stress free by providing you with up to date information at a drop of a dime. If I could give them a hundred stars I would. One more thing, there office is so clean and always well stocked with goodies. AMAZING PLACE..YOU CANT GO WRONG HERE!! THANKS AGAIN FELIX AND ACG YOU GUYS ROCK!!
Awesome place they took good care of me the girls in the front are so nice
Great place to take your car in! The owner is very professional and friendly, and ready to answer any questions you may have. Highly recommended. 👌🏻
Very helpful, if your geico insured there priority is geico carriers. They do very good work.
Great communication regarding the status of the repair
Top notch auto collion center, I got my truck fixed here and everything came out perfectly. The truck was repaired in good time and without a hitch. Next time I have an accident or if someone hits my vehicle I will bring my vehicle here.
Great service! The way they repaired my vehicle was incredible. George and his team are very professional and helped me out through the whole process. It was a great experience here at ACG. Ill efinitely will be using them in the future.
Great customer service, Joseph Silva helped me and was very professional. I would definitely reccomend this place. Thanks for your hard work.
I am unable to assess value but I would assume the value was acceptable to the insurer & good for the money spent;I greatly appreciated your responsiveness & courtesy extended by your staff!also appreciate the rental arrangement was made convenient for my profession. Thanks
Great service and quality work!!! The team took care of my vehicle in a timely fashion. I recommend ACG!!!
I took my car 3 weeks ago and they really help me fix in it . If you are looking where to take your car take it auto collision group they are really nice and also they will help with car rentals. Thank you jami!!!..
I was in an accident and referred to themI went and got a rental car that they paid for and gave me updates on my truckThe work was excellent and I’d go right back if I had to
Staff is friendly and accommodating. When I dropped off my car, I informed them I was not renting a car. They got me an Uber ride back home without me having to ask.Repairs were completed in a very timely manner.
Thomas the manager is excellent, I was having some issues with communication between ACG and myself, so I went in a second a time to get some clarification and Thomas took over and got everything settled and professionally.
Customer service is excellent.
Overpriced and they dont keep their word.
The hospitality and work ethics that these guys put into our cars are incredible ! Get the works and quality parts at the body shop and you shall not have any regrets ..
This place was profession and helpful from the moment my vehicle was towed there due to a wreck. George (manager) walked me thru the whole process made sure I understood everything that was going on and made sure to check the car completely for damages and logistic issues. Highly recommended!
This is best place to come to repair your vehicle because they pay attention to you since day 1. Also,it’s worth the wait
Great service from the whole staff but Thomas was exceptionally. My car looks great! 😃
Good service pleasure doing business
ACG collision group is on point. Unfortunately I was involved in an accident a rear end collision destroy my BMW M3 from the back. The concern I had was to find a BMW certified shop. These guys customer service is excellent. The whole team including the owner Jorge they’re down to earth people. They also did an extraordinary job on my M3 looks like new and like nothing ever happened. To anyone involved in an accident and you’re looking to ring your car back to its original condition you have to come here!
Everyone who works for the company is very friendly. They were professional and provide excellent service. My car looks brand new!
And after fixing everything, they went and washed and polished the car, in and outside. Thankfully, they left one of my items that I forgot in the car to the side.
Great overall work with the car. Returned looking like a brand new vehicle.
Edgar is a cool dude, they were faster than they said they would be and the whip looks nice!
After my wifes van was vandalized i spoke with Felix, he helped with everything and made a otherwise stressful situation, go very smoothly and did an excellent job, very fast and looks like new!!! I recommend these guys 100%
Great customer service great quality work do recommend.
I would not recommend this body shop i Was not happy with the quality of work. Some panels on my truck did not match the original parts they replace the original parts with after market parts . There were many imperfections in the paint . Not coming back here again.
Satisfied!
Hello i took my girlfriends car to this shop they did a very good job also Joseph bring out the car and explain everything perfectly they put Tesla paint brand new lights in the front detailed the car and the engine bay also hooked us up with a new tire and hubcap the shop is very great I recommend it to anybody service was excellent and again Joseph did a very very great professional job thank all of you at the shop once again😁😁😁
They did an awesome job and they finished my car sooner than what they had told me. 👍🏼
Was not happy with the quality of work. Some panels on the car did not match the original paint. There were many imperfections in the paint. Not coming back here again.
Auto Collision group did a great job On my ES 300 Mercedes was really happy with their work!!
I am a returning customer. Geico and ACG have taken care of both my cars this Summer. Yikes, two not at fault Collisions. No worries, I knew ACG and their awesome team would take care of everything and fast repairs. Jami Yeimy, Thomas and their staff are amazingly professional, attentive, down to earth and so courteous. The shop is beautiful, clean and well stocked with free yummy snacks. Thank you all for making the auto repair after a collision such an easy process. So conveniently partnered with Enterprise rental. LOVE!!!!God Bless you all and thank you for your superb customer service! Gracias Yeimy Liz Y.
They did the work that was asked of them in a quick and efficient manner. The downfall came when some how the tint on my windows returned a complete mess. Not sure how it happened but I did not leave it in that condition when I dropped it off. I spoke to the manager who claimed they had nothing to do with it.
Quality and timely repair!
When I crashed my car it was very upsetting I looked around a lot of shops and I wasn’t really happy with any, I found this one online I was very impressed with how they have all new machines and very friendly service very professional when it comes to handling all necessary insurance and rentals but when I got my car back it shows they really cared about the customer . Thank you ACG my car looks awesome better than when I got it new
Yes they did a awesome job on my 2019 after running into tire on the fwy. They treated me like family.
The team at the Auto Collusion Group did a fantastic job on my Model 3. I would strongly recommend ACG for any automotive repair.
They take good care of you and the work speaks for itself
ACG IS THE BEST!!!
Good body work
Good place for repair you car
Came back a 2nd time got crashed again and my experience was great thank you auto collision group staff car looks just as new.👍
Alex are very helpful
Quality service and good customer service
Rude receptionist!!
Great service
I loved the place all very friendly excellent service that I definitely did if I recommend this place! 😀
Good job your very friendly staff
Excellent workshop ....... by far the best !!! Super attentive, everyone! Very good service, in all aspects, totally recommended.Keep it up and many more successes.
One of the best cervicios,How very happy with the workThat they elaborated in my outo.Super recommendable ...
Very good attention perfect service responsibility I recommend it
Very good work in painting. the my car is fantastic I recommend it widely.
Everything was perfect, they repaired me fast, good service, all very kind, my Kia Sorento was 100% new, I recommend it for life with original parts and perfect workmanship, without doubt the best BODY shop ACG AUTO COLLISION GROUP
Very good service.