If I can give this place 0 stars I would. I ordered from here, called them and expressed that I need this delivery to be made by 4pm. The driver confirmed that she will be able to do this by 4pm. 4:30 the driver decided to call me stated that she will be an ADDITIONAL 15-20 MINUTES LATE. Not only was she late but she stated she was driving this delivery in her personal vehicle?! Not even a refrigerated-vehicle . So not only was my order late but the order WAS MELTED! Horrible customer service!! Would not recommend one bit.
I have used Edible Arrangements multiple times for my company and it has been a huge hit each time. Great quality of product and with my last order they were able to get it out in time, despite the short notice. We will definitely be utilizing them again!
I order an arrangement for a friend and she loved it. Friendly staff and great customer experience. Thank you.
Great deals, especially when you get coupons online, so sign up. And great customer service
Purchased an arrangement online for same day pick-up and they called to say they ran out of the box and to check if another box would work. They included a sleeve and balloon complimentary because they couldnt give me what I ordered. Completely unexpected, but much appreciated.
THE WORST CUSTOMER SERVICE. The employee was rude and unapologetic about my order being late. I asked to speak with a manager and she said there wasnt one in today. I will definitely be calling tomorrow or Monday to definitely get my money back or store credit. No where when I ordered did they ask for a specific time or tell me what their delivery window times were. If they did I would have made sure they would be delivered. I know its not their fault for the system being screwed up. But Im out 65 bucks. With fruit and balloons that wasnt meant for myself. The girl working there did not care about my situation at all. Didnt care that I was unhappy and CRYING because I was so frustrated and disappointed. I will NEVER shop at the edible arrangements ever again. I know they dont care but maybe this will help someone who does care.
Great customer service. All my delivers received on time. Great gift ideas.
Came in for a smoothie and the young girl working the register was so sweet and polite excellent customer service I will definitely be returning to this location
Very helpful. Good customer service
Thank you!!
Horrible experience, people there dont know even whats come in their listed menu. We spent almost 20 minutes while they were figuring out what will come in gift box listed in their menu and ended up getting nothing. Store people dont have clue about their listed store menu.