Okay, not great. If youre standing at the counter and have already begun dealing with someone, no matter how many calls come in or how long those conversations last, the person on the phone takes precedent. You could, as I have been, literally in the process of paying and have a finger raised to you while they chat away with someone on the phone thats playing what if on some aftermarket parts. Ridiculous. The prices are high and the service is low. The only thing they have going for them at all so far as I can tell is they often have the parts in stock, though not always. The service is an entirely different can of worms. Dont recommend that at all. If NEED something right this minute and are willing to be ignored, disrespected and overcharged to get it, ok. Just install it yourself.

Ray in service was amazing!I had called to inquire about their carts but they wereunable to take my call because they were with a customer. I for one appreciated that they did not leave that customer to answer my call. Nothing ticks me off more than to be standing in front of salesman and they take a call. I did not leave my number because I could call back. To my surprise they returned my call anyway. I had just closed a deal so I did not buy from them but Ray took the time to educate me on electric golf carts since this is my first. Kansas Golf and Turf will be my go to for mantinance and repairs. Thank you so much Ray.

People was very helpful with answering questions and great to talk with

Absolutely the best place to go.

Have to give a HUGE shoutout to Abe. He was amazing to work with. I was really picky and indecisive on what cart I wanted and the price range I wanted to be around. He was very patient with me and not pushy! He built me a cart to exactly how I wanted it and made it work with my price range. HIGHLY recommend working with him!

Great selection of golf and yard equiptment. The staff is very helpful and friendly!

Very polite and helpful and are my go to people!!!

Very good service and good people to help you

Large Selection of mowers. Friendly staff

I ordered a club cover cabana. The hardware was not included and there was no instructions. It would not fit my cart so I returned it. I paid $57 shipping to return it. Then when I got my credit I was shorted $84 for a “restocking fee”. When I questioned it, they responded by saying the 20% fee was in the language (somewhere) when I ordered it on Amazon. Buyers beware.

Apparently you have to be a big company or spend a lot in their store to be taken care of in a timely manner. If you’re an individual good luck getting prompt service.

Took in an old electric EZGO marathon to be fixed. They recommended a very expensive 12 service and inspection. I declined that portion and just wanted the cart to run. It was a pretty old cart and was not worth putting a bunch of money in it. I suspected a solenoid or a switch. They called me back a few weeks later and said it was fixed. Bad solenoid. When I went to pay the bill, they wanted over $500. They preformed the service I specially asked them not to. I had to fight with the manager for about thirty minutes to get the charges taken off. Which left the bill about $250. I paid the bill. The cart broke down as soon as I got it home. I took it somewhere else and they had it fixed in thirty minutes for $125, and I ran the cart for three years after that without incident. Long story short, not any good at repair work, and dishonest.

I have been using KGT for close to a year now. Parts department is dependable and knowledgeable, and the service department has a quick turnaround. KGT is good getting quotes back to me and letting me know when my parts arrive. They also got me involved with some training courses on my equipment which was very helpful. I highly recommend using them for any equipment needs.

They were willing to help me out Id only been there once and they went out of their way to help me and tell me what I need to know

Great selection of mowers

We have used Kansas G&T both personally and professionally and their service has always been GREAT!For our boss wedding anniversary, we were able to rent carts to transport people around the venue. Rental was easy, and very accomodating!For our business, Kansas G&T carries EXACTLY what we need for our Hustler Mowers. The staff is very knowledgeable and can get things quick and easy.We will always use Kansas G&T for any personal or professional things we may need! Thank you!

Purchased Hustler zero turn from them a few years back, which was a great experience. Recently brought mower in for a warranty repair. Being in a service/repair industry myself, I was very impressed with the communication from the girls in the service department which was impeccable! I was updated as to where things were at and when parts were ordered, arrived, and when repairs began throughout the process. Not only did they take care of the issue, but took care of numerous other issues under warranty that I personally considered normal wear and tear ( paint peeling at a weld on deck and foot platform, and a crack on one of the plastic fender mounting bolts). Between KGT’s service department and Hustler standing behind their product beyond what I would have expected, when the time comes for replacing this mower, it will be a another Hustler from Kansas Golf and Turf no doubt. I had a great experience. Thanks!

Great service

Great bunch of people there

Kansas Golf and Turf really understands customer service. After a bad experience with another Wichita business, I called Excel Industries and was given a list of their Elite distributors of their product line. Kansas Golf & Turf was on the top of the list for the area. I wasnt only given exceptional customer service from the beginning phone call, but was able to get the parts needed at a fraction of the price of other vendors. Great service, great prices. Ask for Jim, and he will take care of you. Bringing all my business here for now on. Thank you, Kansas Golf & Turf!

I’ve been coming here for the last couple of years and always have great service and really friendly people... they alway know me by name when I come in the door and have what I need to keep our mow crews going!!

Alex was great with helping us find which more we needed and getting it set up

Great guys, to do business with if you need parts, service, or looking to buy contact them, they will do their best to find what you are looking for!

Prices are competitive, but what stands out is their service! Top notch

We had the best experience with all of the staff at Kansas Golf and Turf. We purchased our first recreational golf cart and are so excited to show it off this summer! We look forward to many years of business with this company! Thank you!

Outgoing and friendly staff. They answered all of my questions about my new Gravely mower and even offered me a cold bottle of Dasani because it was so hot out!!

Paula, the receptionist, was unusually pleasant. My problem will be evaluated & Paula will let me know my options. I trust her already.

Super friendly & definitely customer service oriented. Highly recommended!

Best customer service in the industry bar none.

Pretty much the best place to buy a golf cart ever 😀

Very helpful when I was picking up parts for work.

Good people. Honest. Good service

Helped me find parts for my cart

Great place and great staff. I have had to pick up parts for my husband several times oer the years.

First class service first class people!

Excellent service! Great prices!

Great place they know mowers

Good people

Great parts guys

Great as always

Great staff!!

Good