I was very apprehensive about shopping for a new vehicle. After looking online for about 4 weeks, I decided to look at purchasing a Mazda. Ryan at Davis Moore brought a car out to my house so I could test drive it. He was a wealth of knowledge about the vehicle. After deciding to make the purchase, we went back to the dealership and within 2 hours I was driving home with my new vehicle! Everyone at the dealership treated us wonderful! James went out of his way to make sure all of our questions were answered and that we were satisfied. We recommend Davis Moore to anyone looking to buy a vehicle!
In the past 8 years, Ive bought 3 vehicles from Davis Moore, 2 from the Mazda store. This time was hands down the easiest and most enjoyable experience. Our salesperson Mike Retzlaff was very helpful and down to earth guy. He had everything ready to go when we arrived to finalize our purchase. We then signed paperwork with Skyler and were in and out the door in barely over an hour! Customer service is what keeps us coming back and buying from Davis Moore!
We had a great experience purchasing a car from this dealership. Our thanks go the wonderful and attentive sales rep Alec H. and professional and accommodating finance director James S.
Hey everyone, I just want to say over all had a good experience with this dealership so far and got a great rate with them. Alec helped me get squared away through this whole car buying process and I would highly recommend him if you are looking for a vehicle.
Our salesman Rex Tuttle was so nice and amazingly patient. he was incredibly observant. He knew before I did that I was more comfortable with specific types of vehicles. He was truly concerned about my worries. We will be back in a few years for the next vehicle.
The service department is outstanding! I recently had to stop for service, I was in Wichita from out of town and had to make a long drive home when my check engine light came on. Padriac ODonnell was courteous and professional. He calmed me down and took care of my car! I only wish they were in my home town because I would take my car there for all my servicing! The entire staff was friendly, understanding and helpful! Amazing experience! Thank you Davis-Moore Mazda!
Dealership was very friendly and worked with my wife and I every step of the way to help me get the vehicle we wanted. Our salesman, Alec, was excellent. He made the whole process enjoyable and was very polite and informative. All the the way up to the General Manager, the staff was very polite and helpful. Highly recommend this dealership and their products.
The team there at Davis Moore Mazda is great. The consultant Jason was great he genuinely makes you feel welcomed not pressured or forcing a vehicle on you. Jason presented multiple options and we found the perfect SUV that fulfilled my needs. This would be the 4th vehicle we purchase from Davis Moore Mazda team. Go visit these guys
Definitely one of the better dealership experiences Ive had! And I absolutely love my new car!
Roger was very knowledgeable about the 2021 Mazda6. This was the vehicle I was interested in and he was able to answer all my questions. I felt like he was looking after my best interests.
Great experienced, from the sales rep to financial consultant they were very helpful. Would highly recommend this car dealership.
Our experience at Davis-Moore Mazda was wonderful. If you’re looking to buy a Mazda go see Jason. He was an amazing salesperson!
We had a great experience here with Ryan and DJ. It was the best car buying experience we ever had. They answered all our questions, they showed us how everything worked. And were very much cards on the table about what everything was going to cost. And even though we are in the middle of a new card chip shortage, we got a great deal on exactly the car we really wanted.
My daughter purchased a CX-5 from David-Moore Mazda a few years ago. It has proven to be a very reliable and satisfying vehicle to own and drive. She took it into the dealerships service center for some work the other day and tried to use a coupon. The dealership REFUSED the coupon because it was ONE DAY EXPIRED. On top of this, they charged her over $500 for additional work they said was needed. To say my daughter was shocked that they wouldnt accept the coupon is an understatement, but she didnt try to pursue the matter although in retrospect - its not like a customer can choose when a car issue arises. I am posting this here and on other social media platforms both locally and nationally as a way to help inform you, the consumer. In the past, businesses could perform strong-arm tactics leaving you, the customer, with very few options. But today with the advent of the internet and social media, the customer can have the upper hand and expose businesses for their short-sightedness. My wife and I have always loved our daughters CX-5 and are now in the market for a new vehicle ourselves. But now, we have crossed David-Moore off our list. Lets let businesses know that, especially in this day and age, their actions have consequences.
I just purchased a 2019 Rouge and I tell you the service was impeccable! From the general manager Chris, the finance manager Russ to my salesman DJ I was impressed. The transaction was the smoothest Ive ever experienced! They were not pushy at all. The atmosphere was inviting and everyone was nice. DJ was easy to talk to and took really good care of my family. I will be buying my cars from Davis Moore from now on!!! Thank you Davis Moore for making my experience amazing!
I have taken my CX-5 in 3 times since last November to have my breaks worked on. They have replaced them twice now (all 4 in November and 2 the first week of Aug) due to grinding/squealing. The issue seems fixed when I pick it up every time but eventually starts again. I am once again having the same issue and no longer trust them to fix the problem so I’ll be taking it elsewhere to be looked at. Maybe they do fine in other areas but I don’t recommend their service department for anyone looking to have their breaks worked on.
This entire car buying experience was great. I tried buying local but the dealership was not very trustworthy or provided me good service. I reached out to Davis-Moore Mazda and their GM (Chris M.) called to talk about what I’m looking for in a car. I asked the dealership to get me a specific car and they made it happen within a day. I rather drive two hours to buy my car from a trusted dealer than to drive two miles. Chris got me hooked up with Michael R., who took care of me when I came to Wichita to complete my purchase. Michael R., was the friendliest and most professional salesman I have worked with and took great care of us. Even after I left he made sure I was taken care of. I will definitely come back when I need another car and I didn’t have to spend all day there.
Pleased with Wally, the salesman. Everything went smoothly. Had to wait quite awhile to do paperwork and pay. They were busy. Might not hurt to have more staff who have the ability to process sale of vehicle.
I bought a new CX-30. The buying experience was easy. The car was just the best value for its class.
Fast, helpful, and the least stressful car buying experience I’ve ever had. Thanks!
Our salesman Fahim Khan was great. No pressure, very patient as I took a month or so to decide on my purchase. He did check in with me from time to time. Im very happy I waited because I purchased the new Mazda CX-30. I had been looking at the Mazda CX 5. I did have to return for a little paint issue on the hood but Im sure they will take care of it should it become a bigger issue. Also thank you to Sean Tarbell as he was very gracious to us .
The entire staff did a fantastic job, especially the finance manager. He was very well versed and answered all my questions.
Davis Moore staff are knowledgeable and friendly, and took the time to talk with me and get me a good deal on my new MX-5. The car sells itself, but combined with the staff’s service I felt the buying experience was a very good one. They text with me when I have any questions, and they just know what they are doing. Love the car, love the deal I got on it, and love the staff! Thank you:)
Excellent service. The staff was knowledgeable and friendly without feeling pushy. If youre in the market for a Mazda Roger is the one to see!
Bought my 4th straight car from them. Always a first class organization, willing to work with you, and answer any questions you have.
Great experience coming here. Staff helped me out a lot as a first time buyer. Definitely would come back here again.
Quick process, got most of the work done through text which is exactly what I wanted to do. Alec was great.
Our salesman was Roger Moreno. He was friendly, knowledgeable, and very helpful. He spent extra time with me, helping me interface my phone with my new car.
Everything went great. Thank you Alec for the help
In and out in less than an hour and a half! Highly recommend!
They have everything displayed so beautifully for the holiday. You cant help but want to test drive one of those beautiful cars. I had a great shopping experience here. No pressure or pushing.
My wife and I had a wonderful experience when purchasing a CX-5 at Davis Moore Mazda. Michael Ratzlaff found the exact vehicle that we wanted at a price that we were comfortable with. He demonstrated all of the great features the CX-5 has. Skylar Tarbell carefully explained the purchase contract and the financing. These gentlemen operated in a professional, customer oriented manner.
Very impressed with the safety measures in place during this time, with my relaxed car buying experience at this dealership and with the quality of vehicles at Davis-Moore Mazda. From Rich who made it so easy to purchase just the car I had been looking for to Russ in finance who finalized the deal. This was by far one of my best car buying experiences and one of the reasons why I will only buy from quality dealerships. Thanks guys!
Mike Retzlaff was very easy to work with and we were able to work out a deal on a new 2021 CX-5. They accommodated me getting in the building late and were not pushy at all.
The purchase of our new CX30 was the easiest car purchase We’ve ever made! All the Staff were friendly and Patient with my ever changing mind. Need a New or Used Car? Get it here.
We had already done our research on the Mazda CX5, so we didn’t have to be sold on its safety and reliability. Out driving experience sealed the deal. Fahim, our salesman, was polite and helpful without being pushy.Our only complaint was the long wait to see the finance guy (even though we were paying cash)
Very nice company to deal with, Roger, our sales professional, took the time to discuss the details of the Miata MX-5 and answer my many questions. Of the many auto dealerships I have dealt with though my life, this is the most pleasant car buying experience that I and my wife have had, very professional and knowledgeable.
Everyone was very friendly and did not rush us on a decision. Answered all questions and seemed to genuinely want us in a car that will work for us.
Worked with Jackson, very laid back and low pressure sales. Had a nice test drive and he was very knowledgeable about the vehicle. Was very honest about what was good and not as good with the brand and the specific model. Left to look at some other cars some place else but ended up returning and purchasing a car from him.The finance guy was a bit more pushy and didnt seem to appreciate us asking lots of questions but Jacksons good work out shone enough to earn a 5 start overall rating.
I had a great experience at Davis Moore Mazda. Roger was my salesman. He was very informative and kind. After Roger took the time to help me find what I wanted, the manager, Chris came and introduced himself. Chris was so nice and made sure I was being taken care of. I will definitely be back to see Roger and Chris for my next Mazda purchase. Highly recommend.
Ryan was my salesman. Awesome impression and knowledgeable. Plus he wasnt pushy. Business guy was super nice too.
The car buying experience was the best I have had. When I arrived at the dealership, I was greeted by a sales person and asked what brought me in today. I asked to see a car I had seen online and was able to see the vehicles without answering unnecessary questions first. The test drive was great and I made my decision on the vehicle. The salesman, Mike, was very knowledgeable and answered all my questions about the vehicle and I bought the vehicle and couldnt be happier about my choice!
I found the car of my dreams there and had such good help all along the way!
They were very nice and made it possible for me to get a really nice car! DJ was very helpful and there was zero pressure. I’ll buy from them again!
My wife and I are new and proud owners of a Mazda CX5 SUV from Davis-Moore Mazda in Wichita, Ks !!!Our last two vehicles were Subaru SUVs, and we love them. That was our comfort zone and we seldom get out of that. I started researching sub-compact and compact SUVs and dealerships over a year ago. I consider myself a self-taught expert (at least until I forget everything ha). That research took us to Davis-Moore Mazda in Wichita, Ks. This dealershipis special !! They sell world class vehicles at great prices. I want to thankMike Retzlaff and Skylar Tarbell, and really everyone there, for helping us with our Mazda CX5. Thank you Mike and Skylar.Listen.....I know you are thinking, Monte, you are so naive. All dealerships are great to get you to buy, then they forget about you. Well, I get a different vibe at Davis-Moore Mazda. Ill follow up after our next visit. But I know I am right. Right about Davis-Moore Mazda and right about the Best-In-Class Mazda CX5. See for yourself.Anyway, we are so happy !!
Details to come but not too pleased
Great experience! Mike and Skyler were both friendly, knowledgable, and easy to work with.
Roger was very helpful. We enjoy our new car!
Review of the Service Center-I came from out of town for my drill weekend on base and ended up having problems with my Mazda 6. I had it towed to Davis-Moore late Friday night. Even though they were busy Saturday, they took the time to get my car in, diagnose the problem, and have it done before they closed so I wasnt stranded over the rest of the weekend. Long story short, it just needed some codes reset and the battery full recharged, which they did at no charge! These guys were great and I would recommend them to anyone!
Do NOT buy a car from this establishment. I have waited 2 months for them to do the right thing and they refuse. They think I will buy a car from them after the sales person did a bait and switch and ran a loan for another car without my approval. I was being shown a car that I was interested in and the sales person used my information to apply for a loan for a different car. I was never told the car I was applying for was already sold. They thought since I was already approved for a loan I would buy the other car. They were wrong. I felt not being told the car I applying for the loan for was sold was very deceptive. Then they thought I would want to do business with them after this happened. I still expect them to contact the loan companies and have this unauthorized loan request retracted. Credit inquiries like this stay on your credit report for over 2 years. I just wanted to let people know how they treat new customers.
Friendly service without being overbearing or pushy. Also they have a great product there in those Mazdas!
I just showed up without an appointment to see what new CX5s were on the lot. I was still given attention and bought a new one!
This is the third car purchased from the davis moore dealerships. They have exceptional customer service as well as quick turnaround times with getting you in and out and taken care of. We always feel that they don’t just try to sell us but actually listen To what we are looking for and what our goal is for purchasing a new vehicle. Will continue to go back and purchase from them again.
Went in not planning to purchase yet, but received a very fair offer and no pressure. Everyone we interacted with were very enjoyable to work with. Excellent experience all the way around.
Very thankful for Davis Moore and the professional and honorable treatment we received. Rich V is an understanding and honest sales representative. The support from the GM was integrated and effective. Look forward to learning about our new cx5, and future collaboration with DM.
We drove 5 hours round trip to buy a car from Davis-Moore Mazda and could not have been more pleased with the service we received. Rich and Russ are the best! Professional, friendly, low pressure and trustworthy. Well worth the drive!
Wonderful experience! Special acknowledgement to Roger who was the sales rep we had the pleasure of interacting with. Kind, funny, knowledgeable, and no pressure made the experiance enjoyable. Someone I look forward to not only cross paths with again, but to do business with in the future. The sales team as a whole was a pleasure to work with. They understood where I stood and worked so hard to get me the vehicle. I will be letting anyone I know whos looking for a vehicle to at least go in and look around! Thank you Roger Moreno, Skylar Tarbell and Russ Meyer.
We have been customers of the Davis-Moore Mazda since 2002 when they were in the tiny shop closer to Oliver. Weve been using the maintenance department for most of our maintenance since 2014. The maintenance staff are so friendly and kind.
My husband and I came here, looking for a new vehicle for our expanding family. Roger helped us, and was amazing throughout the entire experience. He was extremely knowledgeable, and seemed more trustworthy than any dealership we had been to before. We even got a call a couple weeks later to make sure that we were still happy with our purchase. We highly recommend this dealership.
Great! Not pushy. Very professional.
The sales department for sure deserves at least 4 or 5 stars as tested by many positive reviews here. The reason for this one star is because of Mazda service department. Constant disappointment. Customer service is basically nonexistent. They will make you feel like they are doing you a FAVOR. Save yourself the troubles and headaches. Buy the cars and go somewhere else for service/maintenance. A shame for such a great car company. The service department is a black sheep in this Mazda location. If you dont trust this review, just go there to service your car and then next time go to another dealership service department (Hyundai, Honda, etc..) and feel the difference. To be clear, this is only applicable to Mazda service department not sales department.
Roger made it so easy to pick the right car for us after answering just a couple quick questions. We love our new car!
Great and easy to work with. You should stop by.
Great place to buy and service my cars
Rich is excellent and a very nice guy. I will say beware of hidden fees. Negotiated the price down but ended up paying more than what we started at. None of this was mentioned until after we were 50% of the way done with paperwork. Kinda shady business practice. When negotiating, make it VERY clear the max amount of money you will be writing a check for, otherwise expect to dish out $1k more than the agreed upon price.
This is the 2nd new car we have purchased from Davis Moore Mazda and by luck, we had the same salesman we had before! The purchase process was very smooth and we were in and out in 2 hours! Thanks Davis Moore for the great experience!!
Mike was awesome! No high pressure and very knowledgeable on the products. He was friendly without making us feel annoyed. Great job! Top notch salesman!
I have not encountered a sales person who is trying to pressure you into making a deal. The Finance office went above and beyond trying to find a fit to match the monthly payment I wanted.
Very, very nice people! Walked in, bought a car from Roger Moreno who painlessly took me through the whole procedure. I would definitely recommend this person for anyone looking for a new car. Very knowledgeable and fun to talk to. The paperwork was seamless and Oscar was very professional and nice. Thanks guys!!!
Fantastic buying experience! Mike is a very knowledgeable salesman.
Excellent service, hospitality, and environment. Very helpful, honest, and knowledgeable staff!!!
We have been taking our vehicles to Bryce at Davis Moore for several years now, the service is always precise and quick! They are so easy to deal with and have a great customer service approach!
Carson Roberts, Chris Mink, and Russ Meyer is without a doubt a team that makes Davis-Moore Mazda work. They made the entire car buying process quick and relaxing with a lot of humor. I would absolutely recommend buying your next car from them!
I would recommend this dealership Rich Vogt was are salesman and Russ Meyer was the Finance director both were very professional and honest. Ive bought several new vehicles from various dealership in Wichita this was by far the best experience.
Sales staff was very knowledgeable and helpful. Andrew Lesh and Russ Meyer did a great job explaining everything and making sure the purchasing process went smoothly and quickly
Went in looking for a new Miata. Worked with Richard and Skyler to make a deal happen. Super helpful with information and didn’t feel pressured into making a decision.
Enjoyed the experience of shopping here. The sales people were professional and straightforward without being too pushy.
Fahim did an amazing job! We bought our 2019 Mazda with his expertise and knowledge. Our 2019 was totaled a couple weeks ago. We contacted Fehim at Davis Moore. He had vehicles ready to show us, by the time we got there, that same evening. Not only does Fehim have great knowledge of the Mazda vehicles, he truly listened to our needs and want in a vehicle. Fahim made the process of finding and purchasing our vehicles stress free. Skylar had all the loan paperwork organized and ready for us, which meant a great deal to us.We have and will continue to let our friends and family know what a great job Davis Moore Mazda does!Thank you!Greg & LeAnn Post
The collision department did a fabulous job removing a couple of nasty, sharp door dings in the fender of my CX-9. They were located in a particular crease in the body that left me thinking they probably wouldnt be able to get them out completely. I was so happy when I picked up my car and the marks were GONE! The service department people are always courteous and knowledgeable. Im a four-time Davis-Moore customer, and while I wont be parting with my CX-9 any time soon, I will definitely purchase there again.
We have purchased and leased a total of 5 vehicles from Davis Moore Mazda. We have always had excellent service from start to finish of the purchase or lease. It is wonderful to have the same sales person (Fahim) he has helped us with the 4 out of 5 cars. He cares even after the sale and I appreciate that. I highly recommend Davis Moore Mazda and will continue to do business with them.
Ryan Schauf the sales consultant was great. Test drove the CX5. Very nice SUV. Looking to upgrade when my current lease ends
Had a very good experience. Had a problem with my lean release and it was handled very well giving me the information I needed to take care of the problem. Very good.
Following a 60,000 mile inspection on my Mazda 3, June 23, 2020, I was told that my cabin filter needed to be replaced badly. When I questioned it, I was told that it was in really bad shape. I had just replaced it the night before. He also told me that my front brakes were in the 0% (red) range and needed to be replaced (less than 3 mm); the rear brakes were in the 20-50% (yellow) range. The rear brakes had just been replaced 8 months prior and I didnt drive anywhere for 4 of the 8 months, so I was skeptical, especially after the cabin filter issue. A few days later, I had my brakes inspected elsewhere. I was told that my rear brakes were basically brand new and the front brakes had 6-8 months remaining (4-5 mm). Ive owned five Mazdas over a 34-year period, but this dealership has lost my business. A customary free car wash doesnt replace integrity.
My experience was a very good one. Roger was the salesman I worked with. He was very knowledgeable and interested in what I wanted. I felt he had a good understanding and worked with me regarding that. I would highly recommend Davis Moore Mazda for your car needs. Experience, knowledge and putting your needs first I definitely believe is their motto. The finance department was equally easy to work with.
Ordered some replacement parts and they were delivered fast. Got a call when they came in, good customer service.
Great and quick process! We came from Oklahoma, they got me in and out in an hour! Great group of guys!
Dusty and Mike were so accommodating!! Having my dad out of state makes the car searching and buying process very hard but these two made it so easy and made sure we knew exactly what was going on during every step! Highly recommend Davis-Moore for a perfect car buying experience
Excellent service, no pressure salesman. Fahim went above and beyond my expectations, even coming in on his day off to help me. I definitely recommend!!
Davis Moore Mazda made my car buying experience flawless. I never felt pressured. I really appreciated that. Rich went out of his way to find me the perfect car. Thank you so much to Davis Moore Mazda for making my car experience so easy!
Great customer service! Had all the patience in the world helping me find my perfect car! Would definitely recommend.
Absolutely love the new vehicle. Davis Moore Mazda was a pleasure to deal with and I would buy again from them in a heartbeat.
Davis-Moore Mazda is a great place with awesome sales people. These guys don’t just want to sell you a car they want to be a part of your car buying experience. Jackson came in on his day off to help me finalize my purchase. What a great guy. Super knowledgeable and professional employee. The whole Davis-Moore crew are diamonds in my book. Great business!
Jackson sold us our first car 2 years ago, who I would recommend for a first time buyer. Mike F today made the process of upgrading great! Overall a great team and customer experience!
Now my 3rd brand new vehicle Ive bought from Davis-Moore Mazda over the years. Absolutely love the salesmen, the vehicles, and the service. Even financed with the lender I wanted too. Definitely recommend!
I purchased my car from Sabin who was super nice! He took his time browsing cars with me, walked around and showed me some options and then when I was interested in a car he let me test drive it over night. I decided to buy it he filled it with gas, washed it, vacuumed it and had it all nice and waiting for me when we finished paperwork with Oscar, the finance guy, who was also very nice and thorough with our paperwork. The whole experience was very smooth, simple and Id definitely buy a car here again!
I have been working with Roger Morena at Davis-Moore Mazda in Wichita. I shared with him that I had researched the Mazda CX5 and wanted to learn more. He spent a lot of time demonstrating all of the features of the car and even allowed me to test drive one on different roadways and surfaces. The entire staff has been very patient and supportive throughout the process of making a decision.There has been absolutely no pressure and I am now waiting for the vehicle to arrive which I will be purchasing. This is a great place to buy a car!
Great place to buy a car. Helpful friendly staff,eager to please the customer. I used to say that I would rather have a root canal than to wrestle with a car salesman. I cant say that anymore when you talk about Davis-Moore. I had a great car buying experience.