user
Meineke Car Care Center
1810 W 21st St, Wichita, KS 67203, United States
Appearance
Meineke Car Care Center
Comments
Review №1

This is a good Meineke, Rick and the fellas are more trustworthy then plenty of other brands of auto shops. They did some great work a while back on my trucks exhaust, and helped send me to one of their bigger shops to have a air suspension to coil over conversion kit installed on my Lincoln Town car. Now my car not only is level instead of sagging in the back, but rides even better then before. These guys are great I would recommend them to anyone needing auto repair work done.

Ja
Review №2

Always have a great experience when visiting this location! They are honest, professional, and very easy to work with. I have brought two separate vehicles here and they always do me right! I would recommend their services to anyone and everyone! 10 out of 5 starts easily!

De
Review №3

Very professional and knowledgeable! Went there for the first time today because I was having some brake concerns. They were super helpful and fast. Definitely will be coming back.

Ja
Review №4

We are usually very pleased with this location. I’d scheduled an appointment to have an oil change done early Saturday morning before a day of work and other engagements. When we dropped off the vehicle we double checked to be sure the service would be done in the time frame we would need - if it couldn’t be we would just have to reschedule. Unfortunately, it took over an hour longer than we were told and having an appointment was pointless. Pretty disappointed that it wasn’t better communicated to us. The service was done well and the price was fair however.

Ti
Review №5

The staff were very nice, and kept me updated. Even though they had trouble getting the correct part they ordered in, they let me know what was going on and when it finally got there everything was nice and quick.

pe
Review №6

Never been to Meineke before. Kyle was very professional and answered any questions I had. I came in to have air conditioner checked but also ended up needing my brakes replaced and was able to get it done that day. Will definitely come back there for my car needs.

Ph
Review №7

Very kind and informative employees that do quick work. Definitely going to be my go-to spot for keeping me on the road

Co
Review №8

Originally went in for a belt change because of the squeaking noise belts may make at times. The mechanics here found the problem and it was not the belt but a minor solution. They called me to in let me know the vehicle is fixed but they also informed me of the status of my battery and the issues it is having. They fixed that problem as well. I was without my vehicle for about an hour in total. This company is reasonably priced and DID NOT try to get over on me.

la
Review №9

I been going here for 4 year and Rick is always professional kind & helpful. I dont know the guys that are doing the work but everyone demonstrate a great demeanor kindness and conversation is great. My car is in great hands the price is great I get coupons. If there busy Rick will squeeze me in . TY Rick & crew

Th
Review №10

I went in for an oil change and an analysis of my vehicle. They failed to include that I needed new tires in the verbal report (I was not given a paper inspection of recommendations as requested). Not even a week goes by and Im on the side of the road with an unusable tire. Although they did charge me $800 for a brake job but didnt bother to mention I needed new tires? This is extremely unprofessional and I will never visit another meineke. The oil change price was ridiculously high at $65 when Ive been in before and have paid $25. And I even got a couple free oil changes through vouchers in the mail. Things have changed in the company policy and I will go local from now on.

Br
Review №11

I would highly recommend this place! The 21st & Amidon location always has the best customer service, they always go the extra mile. It’s hard to find a service shop that you can actually trust. Most places will tell you how many things on your vehicle needs replaced, when a majority of the things are completely fine. I will continue going here for the superior customer service, the excellent communication & the best value in town for your service needs!

La
Review №12

They were very quick and did exactly what I asked end it didn’t cost me a fortune it was actually less than I expected great service

Sa
Review №13

Itll be 45 minutes. 2 hours later...30 more minutes. 45 minutes later...Just give me fifteen minutes.We took it elsewhere. Whats the point of seeing an appointment if its going to take hours to get an oil change?

Ja
Review №14

Meineke at 21st and Amidon is awesome. They work very hard and efficiently. They are so kind and hard working! The manager, Rick, is awesome. So is Luis! I love the guys here. So easy to talk to and so happy to help. I trust them with all my vehicles.

Ar
Review №15

Was cheaper than quoted! Thats a first!! Excellent service and management.

Sa
Review №16

I always have a good visit and want to thank kyle for his help on checking my car out and showing me what needs to be fixed he was very helpful and i greatly appreciated it.

Sh
Review №17

Extremely friendly staff. Check in was simple. They didnt try to sell me anything I didnt need which I respect immensely.

Br
Review №18

Would not recommend. 21st and Amidon in Wichita. Two reasons. About a year and a half ago we bought tires there…they didn’t have the tools to properly balance our tires so instead of telling us that before they put the tires on they just sent us on our way with unbalanced tires…second we got our oil changed and I told my husband I really didn’t want to go back there in the first place I said you better stop and check before you come home so he did just that. Lifted the hood and the engine was covered in oil and it was a quart low. Really?

Lo
Review №19

My son used the businessBut I recommended themGood guys

D.
Review №20

Great service. They are quick and professional. They did not up-sell me.

Ja
Review №21

Manager of this location is excellent very helpful got me right in diagnosed my issues great service great place thank you

To
Review №22

Thursday is ‘Ladies Day’ at Meineke. Called to schedule my Appt (21st & Amidon-Wichita, KS) and spoke with THE nicest man! Took my car in for an oil change and the service was awesome! I was in and out fairly quickly, but what stood out was the kindness of the owner/manager, maybe. I will definitely return!

sa
Review №23

Always take my car to them they are very friendly and always squeeze me in when to get my car worked on when i hadnt made an appt they sre very professioal and do a great job .

Jo
Review №24

I used this Meineke service for quite a few years now, and always I was satisfied with the job they performed.

Is
Review №25

Set appointment at 12:30 but was available by 11:30 and they had me come in. Called with estimate before doing work. Since it’s an older car it took a little long to complete the job. Took 4 hours but only charged what they estimated. Also gave a discount to keep the cost at the estimate.Nice, friendly guys and very professional.They were recommended by 2 of my sisters. I think I found my new mechanics.

Da
Review №26

Owner/Manager was incredibly helpful and super pleasant. He explained what he was doing and why he was doing things to an older lady, and really took the time for her to understand. You can tell he wasn’t and would never take advantage of someone not understanding car maintenance.

Ka
Review №27

They were good just a little backed up . Didn’t wait too long.

Mo
Review №28

They helped us and are so friendly best deal on fixing our AC for our car

Ja
Review №29

Very satisfied. Quick & Professional.

Al
Review №30

The crew here was fast and friendly. Excellent experience, I will definitely be coming back.

Ti
Review №31

Oil changes are just not exciting. They got me in and out quickly. The way it should be.

Ad
Review №32

This place was really professional we are expecting a baby and our only car broke down. We only had $300 they mad it to where our fix cost that much. They really helped us when nobody else would!! I will forever be going back!

Ch
Review №33

Good service and friendly atmosphere. Made an online appointment, showed up for the appointment, car was almost immediately taken in for repair, repairs were completed quickly. Will go back again next time Im in town if I need service.

An
Review №34

This is the only place I will take my car for maintenance. The manager Rick is such a great guy to work with. I never have to worry about being overcharged or shady work. All of the guys there are professional, well educated on cars, honest and I always trust and value their opinion. I never have to worry about my vehicle because I know its in good hands.

Vi
Review №35

Kyle was the most helpful there. If I return it will be because he was so professional and helpful.

Ma
Review №36

Amazing place for car care! Prices are seriously unbeatable! Very polite, straight to the point, not pushy at all and no up-selling. My vehicle takes synthetic and usually costs over 50 for just an oil change. At Meineke its just a little over 30 plus tire rotation and more!

Ch
Review №37

Great customer service and prices!

Co
Review №38

I scheduled an appointment online and it only took them about an hour to change my oil and run a full diagnostic check on my car. They were also nice enough to wait for me a few minutes after closing time while my wife drove me to pick up my car. All-around very personable and helpful employees.

Da
Review №39

I took my car in for new brake pads and an oil change. Due to mis-communication in the business, they didnt get to the job until the 2nd day. The manager knocked some off the bill to cover for my inconvenience. I was satisfied with the work when it was done.

Da
Review №40

2 times now Ive had an appointment, both time to for me to wait an hour before they are able to get my car in, just for them to tell me they cant see where the problem is coming from.

La
Review №41

It was wonderful first time their

My
Review №42

Rick and his team at the Amidon location are awesome! Always very friendly, honest and knowledgeable. Thank you, for always providing great service!

Ro
Review №43

The guys did a great job.

Ho
Review №44

All good professional and curtious

Su
Review №45

Serviced all my needs!

pa
Review №46

Rick at Meineke quickly resolved several issues with the air conditioner for my 84 year old mother. She said the air has never been that cold. In my 8 years of experience the shop is honest, knowledgeable and they dont sell you anything you dont need.

Ka
Review №47

Been going here for five years and i keep coming back because of the outstanding service. Love the people at this location they are so friendly and really care about their customers.

Ro
Review №48

Was not told the truth and had to order the new tire again due to the managers fault. Even tho i paid for a brand new tire i was offered a used one. I was very unhappy and will not be returning.

Gr
Review №49

I live on the far opposite end of town and drive the distance to this Meineke shop because I am treated VERY WELL and trust Rick and his crew. They fix what the problem is the first time and quickly.I, HIGHLY recommend you take your vehicle(s) here. You wont be disappointed.

Ra
Review №50

They had the battery we needed and completed the job in a timely manor. Great communication with us.

De
Review №51

I do my own repairs on my vehicle I changed the front inner and outer tie rods and both lower control arms it was my personal day today vehicle I took it into Meineke just for in a front end alignment Evans fast and quick I will give him that but when I getting drove my car off the sway and my vehicle was ten times worse than it was before I decided to do the repairs and take it in for the alignment it was my first and my absolute last time I will ever choose this car service

Be
Review №52

I came in on Wednesday Having an issue with my breaks after going to another shop. The manger told me to bring the truck in and he would get on Thursday telling me it wouldn’t cost more than $200. They didn’t have my truck finished till Monday and the charged me nearly double the original quote. Driving it less than 10 miles after picking it up my breaks began rubbing as I drive down the road. The reason I chose meineke over the other shop was because they said the would get it done faster and cheaper than the other shop. The total was indeed more than quoted by the first shop. Overall I’m unhappy and really disappointed in the quality of work I received.

Ni
Review №53

They were very friendly.. It was a2hour Wait, but I knew ahead of time. When they got to my car, they got it done fast.. They also made sure all my tires had the Same amount of air in them. I will go back.

Da
Review №54

Hello ... I took my vehicle into your service center on August 19, 2020. I have been a customer of Meineke for years as well as my friends and family. I took my car in to get a diagnostic on repairs that I need done and my Route 66 warranty listed you as a preferred customer. I spoke with your Manager at the Seneca location in Wichita, Kansas. He advised me he knew the repairs that were needed, however he didn’t have time to call my warranty department that day. He stated he would give me a call Friday when he returned to the office as he was going to be off on Thursday. I have literally called your location daily to try and get an update on the stays of my vehicle repairs and still have nothing!I really feel discriminated against not only because I am a female but a minority as well! First of all why should I have to call back daily to try and get someone to do their job?! Secondly, why am I not getting any assistance? I am beyond upset at this point and would really like to speak to someone on the corporate level! As of today August 27, 2020 at now 2pm I still have not heard from anyone from your store. I have never been treated in this manner and I feel like this needed to be reported! This has been the most horrible Meineke experience I have ever had!

Ea
Review №55

Always good

Po
Review №56

I made an appointment to get an oil change at 11am. It took them 6 HOURS to change my oil. What’s even worst is they NEVER said it would take that long. If they would’ve told me they were backed up or really busy, I would’ve taken my vehicle elsewhere. But instead I was left calling to see when my vehicle would be done and every time I called they said “it’ll be done in a couple hours.”Don’t go here, you’ll get the run-around about your vehicle. Also there is no point in making an appointment online. They put on my paperwork that I was a “walk-in” anyways. My first time ever going to Meineke and definitely my last.

Em
Review №57

Great value! We made an appointment online and were in and out within the hour on a busy day.

Jo
Review №58

Great place to get your car worked on

Ma
Review №59

Luis is a wonderful worker knowledgeable friendly and polite. He is a big asset for your company has great customer care abilities.

Mi
Review №60

Got a basic oil change the other day and couldnt have been happier. Quick service, great staff, and the manager was extremely personable. Also, hes incredibly knowledgeable about hobby drones if youre interested! Great experience, will definitely be back.

An
Review №61

Great service

Ra
Review №62

Got me in right away and solved the problem for a reasonable price! I trust them with my vehicles.

St
Review №63

Excellent service, fast and friendly, and also priced right, highly recommend!

Te
Review №64

I have found the.mechanic Ive been looking for for 30 years!! The owner was very kind, professional, and understood the immediate position i was in at the time. Would give 10 stars if i could!

D
Review №65

Very good, friendly service. They don’t rip you off or try to generate extra revenue by adding not required maintenance. While I was waiting for an oil change a customer inquired as to cost to change a bulb. Manager said they would not charge if it was easily accessed, just cost of bulb. Nice!

Co
Review №66

Great service. First time there and only got an oil change but Rick was really nice & everything seemed to be professional & upfront. Definitely going back!

Da
Review №67

We are so lucky to have Meineke and especially Rick the manager in our neighborhood. Fair, honest and punctual. Great service.

Ol
Review №68

They were so helpful and so friendly! They got my car fixed right when I needed it! Thank you so much!

Gr
Review №69

Honest, I would recommend them

Co
Review №70

This is the second time Ive made an appointment for an oil change took off work early to get there and tell me theres not enough time. Wheres my courtesy call.

ro
Review №71

Found out after service was done they charged me double what oreillys wants for an air filter for my F150 truck could have saved $16 won’t happen again

Sh
Review №72

Rick. and his team are absolutely amazing! Prompt service, very professional and affordable pricing! I have gone here for years I wouldn’t go anywhere else ! Highly recommend 21st and Amidon location! They repaired my brakes and rotors on Friday. In and out as always. 💕💕.

Ja
Review №73

These guys are great. I trust them with my car. Professional and a quick turn around.

Ni
Review №74

They are always honest and pleasant! I appreciate as a single mom the ability to go to a mechanic and know that I wont be ripped off. I dont know anyone there personally, but Ive gone for oil changes and minor issues and Ive seen there integrity!

Ca
Review №75

We were very pleased with the service we received from the Meineke Car Care Center on 21st Street in Wichita, Kansas. My husband had called around looking for the best price and Meineke was the best price for us. The gentleman who waited on us was very professional, courteous and friendly. My husband was pleased with the service that we received there. If we have any other problems with vehicles we are very likely to come back to the center.

Ma
Review №76

I have been having Meineke Car Center near us (21st and Amidon, Wichita, KS) work on my cars for probably 10 years. They have always done a great job, even beyond what they need to do and for great prices. Their current Manager, Rick, who has been there now for several years clearly knows what he is doing, and is very personable. I know he cares not only for me but for all my family members. I highly recommend them. Thank you Meineke!

as
Review №77

Great, friendly service ! Got my car done in a day! My ac was on the fritz, fixed it at a very reasonable price! Have and will continue to use meineke!!!!

Za
Review №78

These guys are easy going, hardworking dudes. The phone operator is always nice and easy to work with. The shop is always clean, and they invest in new good equipment. I trust this group of guys.

Ru
Review №79

Have always had a good experience at this dealer; they are personable, professional and very pleasant to deal with. They go out of their way to accommodate their customers needs. I have recommended them to a sibling and she was equally pleased with the reception she got there.

St
Review №80

Rick, the manager, and his crew have taken care of my car for many years. Rick is always honest and reliable. He is the true definition of someone with a strong work ethic, high morals, and someone who is a friend to everyone. I now drive about 30 minutes to have my vehicle serviced because he can be trusted 100%.

Te
Review №81

Very polite when I came in and when I left

Au
Review №82

Great service

ki
Review №83

They were courteous got me done in 30 minutes. For an alignment on my truck.

Wa
Review №84

Very professional service, good pricing & doesnt try to grab customers. Rick, the shop manager, was very knowledged in car repair as well as customer service. After being in dealership service for over 20 years myself, I can appreciate someone that does the job justice.Thank you, Rick.

Au
Review №85

Luis gave top notch service for my wife and I as we were stranded in Wichita with brake issues on a one day trip trying to get back to OKC with no one to help. Luis came through with flying colors as he got us up and running in a short time and heading back home. Thanks you Luis and you are my 5 star hero!!!

Li
Review №86

They were wonderful! After another shop messed my van up, Rick at Meineke did everything he could to help me. He even charged the a.c. in my other van so I didnt have to keep driving in the heat. Its been a comfort knowing our vehicle was in good hands after a very disappointing experience with another mechanic.

Le
Review №87

Will keep coming back! Rick is great, a d we even started chatting and he helped me figure out what was wrong with my hot water heater!!! Thanks for the fast service and the reliabilty!!

ph
Review №88

The service I received was fast, courteous, and very professional. The manager Rick is friendly and I will definitely come back for future work because of the service. Thank you.

He
Review №89

They were very friendly and available as short notice.

Jo
Review №90

I always appreciate the great service from Rick and the guys at this location. I needed my car aligned, but there were other things wrong too. They stayed late to get all my car repairs done since I need my car for a trip tomorrow. Thanks for all your hard work!

Ch
Review №91

Great experience, very professional. I will use them again.

Da
Review №92

Rick the manager at the west 21st location in Wichita has always taken care of us in a timely and friendly matter!! They don’t try to up sell you but will let you know if something needs taken care of with no pressure!! Will continue to take our vehicles there !!

Ko
Review №93

I chose this plan originally because it was close to where I lived. I moved across town and still come to 21st and Amidon location. Personable, friendly staff. Great customer service. Great service quality.

An
Review №94

Rick is pretty professional and nice. Good value

Pa
Review №95

Nice.. Quick.. Friendly

Ka
Review №96

The guys at 21st and amidon are very personable and trustworthy! I take my car to them Everytime even though its not the closest shop to me. Its worth the extra drive to be treated so well and timely!

Ma
Review №97

Rick is awesome and very honest. I have for my whole life refused to take a vehicle to a place lik mieneke because I believed they would overcharge me and do things I didn’t need.Rick has made me a believer, thanks Rick and staff at mieneke on 21st and Amidon.

Me
Review №98

Always friendly & fast. There’s always a coupon for an oil change and usually one for any other work. Rick is not only the manager, but he will do any work he needs to do get the job done. He doesn’t push any unneeded work, but he does let you know if there’s any risks coming up in the near future. Much appreciated, always thankful for not being spoken to differently because I didn’t come in with a man!

El
Review №99

The manager is top-notch. He and the mechanics are aways professional and friendly. The very best and rare thing in a car repair place, though, is that they are honest. You wont be told that something needs fixed if it doesnt need it.

Br
Review №100

Ive never had a problem with them. The work gets done at a reasonable price

Information
66 Photos
100 Comments
4.7 Rating
  • Address:1810 W 21st St, Wichita, KS 67203, United States
  • Site:https://meineke.com/locations/ks/wichita-2008/
  • Phone:+1 316-665-7405
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations