I had excellent service. Two fellas came out and it took hardly any time at all. They were nice, clean cut guys, and they knew what they were doing. Thanks... keep these guys on your payroll.
Sent in a quote on a Sunday they called me the next day. The lady who helped me over the phone was very nice and courteous. She got me setup the following day. Caleb came out was efficient, professional, and had my door up and running in a jiffy. Thank you guys. Would highly recommend.
I’ve always had a good experience with overhead garage doors! The service technician on this visit was prompt and courteous. I appreciate he didn’t try to sell me on parts I didn’t need. He went above and beyond by moving unused garage keypad to the other door when I upgraded the garage door motor. He also programmed the vehicle remotes for us as well. I’ve used them three times and every experience has been the same.
My experience was a very pleasant surprise. The service was excellent. On time and efficient. The technician (Caleb) was friendly and knowledgeable. I will not hesitate to call on them again when needed.
This company is outstanding. Mike went above and beyond to ensure that my door was exactly as it should be. Coming back to my home and working relentlessly in the heat and asking another technician from the commercial side--I have commercial doors on a residential shop--to help troubleshoot a minor issue after a spring replacement. I cant say enough about these guys. It does my heart good to realize service, professionalism and quality like this still exist in the world! Price and responsiveness was also excellent.
The tech that we had was amazing. He was very knowledgable and was a pushy salesman trying to get me to buy something we didnt need. He pointed out the problem with the garage door we was having, and then upon inspecting everything, he noticed another issue. He didnt say that we had to fix it, he just stated in time we should consider fixing. We decided to go ahead and have him replace everything he pointed out. He assured us he wasnt trying to push us into fixing it... Because of his knowledge and honesty is, this was why we agreed to have things replaced. We knew we might not get the same guy if something happened at a later date. I believe the gentlemans name was Mike or Michael. If you get him on your Service Call, consider yourself lucky.
Mike from Overhead Door was excellent! He was very accommodating to my schedule mishap and came by on a Saturday. He gave my husband and I very good information and explained why we were having issues with our garage door. He fixed it for us same day! We will be calling him again if we have any issues.
I had a torsion spring break on my garage door, so I called Overhead Door and they were able to send a technician out within a couple of hours. It only took him about 20 minutes to have both springs replaced and everything back up and running for me. Excellent customer service and pricing, I highly recommend them.
They got to me within 24 hrs of calling with both my cars stuck in the garage. Service tech was very polite and did an assume job.
Schedule was easy and fit my needs.Prices were better than the competitors.Installation was fast and the installer wasCourteous and professional. EXCELLENT
Woke up and the springs on my garage door had broke. Got on line and scheduled service for when they opened. Called 30-60 min after they opened. They had me scheduled already for the morning. Great quick service. Tech who came out was friendly and polite I appreciated their quick response time.If you ever have a garage door issue, these are the folks to call..
I called for an emergency repair to my garage door and were able to come out the next day and fix it. The technician was courteous and very efficient. Very happy with their service.
Had a major problem with a broken spring. Got a human being on Saturday afternoon and scheduled a appointment for Monday in a matter of 10 minutes or so! Work was done on time and in a professional manner. Thanks for help. G
I had a great experience with Overhead Door Company of Wichita. The technician came out and gave a thorough assessment of my garage door issue. The repair was scheduled and the work was completed within a few days of the initial service call. The technician was fast, friendly and very knowledgeable. The customer service was top notch.
Overhead door was very prompt in getting someone out the same day. Mike was not only knowledgeable, but extremely friendly and polite. My husband and I had a great visit with him as he took care of the door. He had a lot of insightful information for us regarding the doors and taking care of them. In this day and age, customer service is getting harder and harder to find. Hands-down overhead door nailed it on exceptional service! We have no reason to look any further.
On time, professional, friendly staff and good service
After a spring broke on my garage door, Wichita Overhead Door was able to get someone out within 24 hours to fix the issue. When the tech came by to do the repair he was quick and polite. Pricing was reasonable and worth every penny.
The response to my request for service was met very timely and performed in a very professional manner. The service representative arrived within the scheduled time frame and completed the job quickly and efficiently. He was very courteous and made sure I was fully satisfied before departing.
Our garage door broke first thing on a Saturday. Was pleasantly surprised when I was told they would get to it that day. The technician was pleasant and our final invoice was very reasonable. Overall a very good service.
Our main garage’s spring completely snapped through unexpectedly and the company had it fixed same day! They sent out a technician, Mike, that had been with the company for a long time and knew all the necessary tricks to get the job done quick. All in, the cost was reasonable and finished in less than half an hour.
Friendly fast, knowledgable - what else could you want in the person who repairs your garage door. Would definitely use again and recommend.
Very good communication with contractor. Very polite and fast in their work.
Quick, efficient, and very customer service oriented. Fair prices. Was out and fixed the problem same day!
He was on time!!! He knew what the problem was immediately and he went right to work to fix the problem. He was here less then 15 minutes and the problem was solved!! Very efficient and polite.
Very knowledgeable, helpful and quick service. They charged a bit more than expected but the quality of the job matched price. Better than. installed by other company and they did a full door inspection.
The technician called to confirm my appointment and let me know what time he would be arriving. Once he arrived, he introduced himself and told me what he was going to be doing. A few hours later, I had a new garage door and the old one was packed up. There was no mess left behind and the tech confirmed that I was satisfied with the new door.I would highly recommend Overhead Door Company to anyone who asks me about garage doors! Great customer service, great communication and friendly staff!
Great job! My opener needed replacing. After the sales person asked a few questions, he quoted me a good price on a highly rated opener and scheduled the replacement for the next morning. Cory called ahead when he was coming over and arrived when he said he would. I was very impressed with his professionalism, expertise and efficiency. Ive relied on Overhead Door to service my garage door before and will continue to do so. I highly recommend them!
Always my go to door company. Professional, responsive and reasonable.
We were extremely thankful OHD sent someone out the same day we called & the price was very reasonable! The technician was kind and curious and called before heading to our house. Turned out 90% of the issue was bc I painted the garage door but there was an issue with the door bolts holding it to the wall. Our tech explained what’s to do about the awful popping sound, from the paint, and got the door securely on the wall. We are so happy to know we have a reliable & honest garage door company!!!
Very prompt, professional, courteous and knowledgeable. The prices are competitive. I highly recommend Overhead Door Company.
I had a door not opening and I wasnt able to release the door from the opener because there was no pull cord installed on it. (I could not tell where the release bar was without the release cord.) It is an Odyssey Overhead Door brand with the companys 316 number on it to call for repair. I called and explained that the opener is not that old (about 4 years) and that it doesnt look like it was installed right because there is no release cord between the opener and the door. The cost to come out to look at it was a base $89 plus $93/hr or they quoted a new opener at $379. I decided to call around to other companies and have someone else do the repair/replacement. While I understand it is out of warranty, I would expect an opener to last longer than 4 years. So I was already reluctant to continue to do business with Overhead Door. I found a different company willing to come and look at it for repair and if it is cheaper to replace, then they will just replace it so I dont have to pay for a service fee plus a new equipment install. Had Overhead Door offered this I would have probably had them come out but they didnt seem to want to help me fix their opener.6 days later update: The other company came and repaired the door for $85. Although I emailed to the address listed by the company response, I have not been contacted further.
It’s easy to schedule service, and it was a timely response. The technician was thorough, explained the issue and solution in detail. He also provided me with recommendations for the future to get the most out of our current system. He gave an estimate for replacement when needed. We will definitely use them for all of our future needs.
On time, quick to diagnose, and quick to fix. Explained the problem easily when asked what the problem was and was able to explain how to keep up maintenance on the doors.
Extremely impressed with Caleb’s level of professionalism and genuine transparency. I called in the morning and by that afternoon I had a technician at my house! I’ll recommend Overhead Door to everyone from now on!
Fabulous service. What started out being spring replacements turned into an entire opener as well. All this in sub-zero weather and it couldn’t be avoided. A big thanks to the technician who persevered through all that. I have a great (quiet) system now.
Have used for a number of properties. They are very responsive and very fair. Highly recommend.
Over Head Door did an excellent job repairing my garage door. They were so nice. My door works better than it has in years. Thank you
Billy was right on time. He was friendly and curteous but went right to work. He finally got that old door to work but was very direct to warn that it might last a long time and it might not. He gave me great info on every question. He did not bring up a new door or pushy in any way. Since I was making improvements to my home to sell, I decided to put a new door on. I would recommend Overhead Door Co. to anyone and tell my experience with Billy. I was very pleased with him. Besides, how often today does a short old lady get to have a respectful conversation with a good looking young man.
Very professional. My door works better than it ever has. The guy who did the work was very nice. He was on time and he even saved me a few bucks. 😁
Quick response (same day) and excellent service. The technician was very professional and provided a complete explanation. After servicing our door, its quieter than its ever been. Very pleased.
Tech came on our very coldest day in February 2021. Repaired rollers annd damage from ice as well as programed my remote to my new vehicle. Was very pleasant, courteous, knew what he was doing and explained everything he was doing and why. I felt the charges were very appropriate for the needed work.
The technician arrived in a timely manner and did a great job fixing the broken spring. Extremely fair pricing and he let me know what it would cost upfront prior to doing the work.
Top notch customer service! We first talked to Ryan who got us in quickly for our repair and assured us it was an easy fix. It was! Billy did the repair and he did an excellent job. Both were extremely respectful and knowledgeable. We will be repeat customers!
The gentleman who came called ahead of time to let us know he was coming.When he got here my husband told him he thought the spring was broken.He checked it out and said all he needed to do was tighten it up and then he lubricated everything.He was very pleasant and very honest.I will call your company again if we ever need help with our garage door
Needed a broken spring replaced on garage door. Loved having the ability to schedule online and get someone out that same day. The technician was Mike D. He was very professional and courteous and quickly was able to repair the door. Great service!
Overhead Door in Wichita does a great job. I was able to schedule a technician right away. Cory was professional and quick.
Fast and very friendly service. My house experienced a power surge that blew out the board in my door motor. They had it replaced in 5 minutes. Super service.
We had to have the torsion springs replaced on our 2 car garage door after 1 broke. I called on Friday evening and they came Saturday morning. He quickly evaluated them and then accomplished the replacement in no time. He was very nice. Our door works better than it has in years. Thanks Overhead Door Company!
Good job! Very Professional. And now my door doesnt even screech like it has, which has bothered me for years!! Thank you!
Great service, Reliable 100/100
Excellent service. You are lucky to have such an outstanding employee on your team
They did a great job. They explained what the issue was and what they were doing to fix it.
Excellent service! I called Monday afternoon and got someone out Tuesday morning to fix my garage door. I personally feel like their fee of $90 to come assess the problem is a little high but in the end it was worth it. Our repair was done in under half an hour so it was about $115 total for the assessment and repair. I believe our techs name was Jake, he was professional and courteous. I would definitely recommend this company
Out standing company! great people!
Arrived right when he said he would. Fixed it fast and was friendly to me and my dog. :)
Billy was awesome! He was quick and took care of not only the reason for the visit but made adjustments and corrected small issues I didn’t even know existed! I will highly recommend Overhead Door to anyone that has any garage door needs in the future!
I totally recommend them! There was an issue with our door garage opener after a month and they came over the same day I called and fixed it, no charge. Their quality work is very craftsman and they care about their customers.
Service was courteous, professional and pleasant.
We had to replace our garage door opener in the bitter cold last week. The tech did it in no time at all, installed an exterior pad and reprogrammed our car openers for us too! They did a fantastic job.
The tech sent to my house for the job did amazing! Told me it would take around 30 minutes. He was done in 20. He has been with he company for 10 years. Springs have warranty for 5 years!!!
Response time was quick and the work quality was excellent.
Overhead doors did a great job! Billy came right out and figured out the problem and gave me several fix options for my garage door. I really appreciated him!Thank youReesa Driver
These guys are fantastic! I cannot tell just how pleased I am with their work; I will say I highly recommend them to anyone that needs work done on their garage door. Communication was excellent, work was completed in a timely manner and they did an excellent job! Thank you so much Overhead Door Company!!!
Tech was very nice and solved my problem quickly. Very good service. Would recommend highly.
The repairman was courteous and professional! It took very little time to replace our springs & we were up and running! The price was reasonable as well! Would definitely recommend Overhead Door Company!
Super fast, friendly and cost efficient! Will definitely be calling them for all my future needs
Great job. Used them before. always on time, professional and priced reasonable. Thankd
Had a very good experience. Reasonably priced. Jacob the installer is awesome, he did the job all by himself, replacing both springs. He tested the door several times and initially went through what hed be doing and asked if I had any questions or concerns. Jacob was very professional and personable!!!
Your man did an excellent job. Gave me options let me decide and he went the extra mile in making me happy and getting my door working again. This is not the first time you guys have done a good job or should I say a great job. Thank you
Spring broke, called OHD and they replaced. Great service, no hassle to try and up-sale. Will use again.
I’ve used this company three times over thirty years at the same residence, once for new doors and twice for minor adjustments or repairs. Always dependable people. Recommend to others without hesitation.
These guys just left my house, made super quick work, kept it cost effective, and were genuine guys. They also slapped on military discount without me asking. Will stick with them if I need more work done.
Very professional! Explained every move he made and told me how it works piece by piece. Finished the job quickly (even with explaining!) Will definitely be using this company again! Thank you so much!
Billy Knowles is a very knowledgeable tech. He is efficient, professional, polite, patient, & explains things in an understandable way. The job was very well done & the work site was left clean. The only thing I wish I had asked for was for the motor lights to have had sensors to come on when I opened the door from the house to the garage. That’s on me though as I never asked for I that.A top notch job done by a top notch tech.Thank you.
I’ve used Overhead Door for 4 years and couldn’t ask for better service. Billy did some work on it last week and Mike came out twice to help me with an issue. They were both so helpful and I appreciate it!
Greta service and great price!
Casey is an extremely professional, knowledgeable, skilled, honest, helpful, and personable service technician. Every need and concern resolved in a single visit. I will never call anyone else!
My garage door wouldn’t open to allow my car in (broken torsion spring), and storms were on the way! The nice folks I spoke with on the phone were able to schedule me for the same day... and even later in the evening.A really good guy named Billy Knowles arrived and made a very thoroughly demanding and intensive project... look easy. And along the way, he was always a super nice guy, and a professional... even with me constantly talking / asking questions and being pretty much a distraction. Even though it was late he wasn’t in a rush, and took time to explain care and maintenance.I will definitely call Overhead Door for any future garage door needs! Thanks again, Billy!
I was very pleased with the expertise of the technician. He installed a new system with a touchpad outside as well as the broken spring. He was polite, fast and tidy.
Came quick, solved problem quickly and charged a fair rate. Would call again.
I am thrilled with the new springs Overhead Door installed on my wooden garage door. Works like a charm!
I broke a torsion spring on my garage door and they had me bring in my old one. They matched it up and i was in and out in 15 minutes. Excellent service.
We had a broken spring on our garage door. We were able to schedule a replacement the next day. The technician worked quickly, explained why the spring broke, and explained how better maintenance could make the new springs last longer. He even recommended an important upgrade that should have been installed in the first place that wasnt that expensive. He also performed some maintenance on the door he fixed as well as our other garage door, and showed me how to maintain the doors myself. I would hire this company again.
My experience with overhead door was amazing!!! There techs where very knowledgeable, helpful and explained everything step by step. They are very reasonable price and a very reputable company if I ever need any more work done these are the guys Im going to call and I will recommend them to everyone!!!
Great service. The tech knew their trade well. It was a little more expensive than I expected, but there were additional things that needed replaced (or would have needed replacing soon). Overall good experience.
Did a great job. Fast response.
The service guy was very knowledgeable and completed everything sooner than he predicted.
Unprofessional, obnoxious technician and after hour customer support.Technician says I do not have time to fill paperwork for warranty company when most of the information needed on the claim is technical based.I do not recommend them at all.What is even funny is now the owner replies to my comment giving more unfounded assumption and pretends the Residential manager tried contacting me.Two things, either your staff is making a fool out of you feeding you misinformation or you are the source of this behavior. Either way you can contact me at the requested number.
Guy was on time, knowledgeable, and got right to work. Very satisfied.
Door was out of its track. They arrived the day I called and had my door in tip top shape in less than an hour.
Fast, friendly, affordable dispatch and service. Tech Jason came out was able to offer me options, prices and advice on my garage door. He got everything quickly back in proper working order. Overall a great experience, I highly recommend.
My service call by Overhead Door was completed quickly and efficiently. The technician was polite and professional.
I had my both of my garage doors and openers replaced. A couple of guys came out and were very professional and installed my new doors. The price and the products are very good. I’m very happy With the doors. They look good and work perfectly. I have had this company do work for me before and they did a very nice job then also. I will definitely use this company again.
Completed and happy.Thank you
Always great service and knowledgeable. Arrive when time quoted and friendly.
During very busy times, Overhead Door arrived and serviced the garage door. I appreciate the prompt service. Had a slight problem with the garage door and they sent a person out again to solve the problem. I really appreciate the great service.
Just outstanding in every way! Cory knew exactly what I needed and replaced springs and did all that was needed within an hour. Courteous, timely, efficient and professional. You can’t ask for more than that.
They were on time & knew exactly what was wrong! Fixed it no time at all—very great!
After speaking with a few other companies, I was very pleased that Overhead Door Company beat other prices, got my job in the next morning, and treated me with respect. Highly recommend!
I was faced with replacing the logic board in my old Chamberlain for $80 (that’s with me installing it), OR going with a new, better Liftmaster unit. It would be almost $500, but it would be done right then, and also done correctly, so we decided to have it done.But, the best part came later and even still, when I push the button and enjoy how quiet that thing is. I couldn’t be happier!