I operate a full service truck and tractor repair facility and have been in business there for over 35 years. Wichita Tractor has always been one of our most trusted suppliers for the tractor parts we need. The parts people know us and are always more than helpful. If were not sure what were after theyre always quick to work a solution. At Wichita Tractor, Grady and all the parts folks make my job lots easier. Thanks for being so professional.
The worst customer service Ive ever delt with on a 900.00 dollar order that was completely wrong kept over 340.00 a complete dishonest way of buisness I ordered from these folks all they wanted to do was blame some they ordered from and charge me buyer beware it was your responsibility to make sure your customer was getting the right parts for his machine you are a representative for this co. To make money for your co. I suggest you tell folks when ordering thT you wont stand behind the order you are placing for your customer
Pat in parts is the best. Anthony in sales is also the best.
Easy to work with, reasonable price. Man, I wish the rest of the world was this easy.
Good service
Upgraded our bad boy mower to a newer model and it was a very convenient and easy process! Thank you for the great communication, professionalism, and quality products!!
Great place to make your outdoor machinery purchase. 100% painless process. Craig was very knowledgeable. I highly recommend Wichita Tractor. I plan to go back for all of my machinery purchases!
Excellent customer service. They care more than just about a “sale” they help every step of the way and stand behind their products to make sure youre happy with your purchase long after you leave the sales room floor.
I drove from Topeka, KS to Wichita Tractor Co a few weeks ago and was very impressed with their customer service and showroom. The showroom is organized, clean and has lots of equipment in stock for you to pick from. I dealt with Jesse McCollough, who is very knowledgeable in all the equipment they sell. What impressed me most was his customer service and how much he cares about his customers and how he stands behind the products, even after the sale. Highly recommend Jesse and Wichita Tractor Co.
Great service! Their service department takes a back seat to nobody. Dealt with them for years as the manager of a local equipment rental business. Excellent customer service!
Great dealer hands down. Worth the 2.5 hr drive! Def cares about customer service and getting you the best product
Don and Jesse quoted me a price on a mower. Once I came back with cash in hand both increased the price. Not the most friendly staff toward women. Would never recommend them or do business with them. Less than honest individuals.
Very easy to do business with! Would recommend to anyone looking for service, parts, or sales! Bought a Bad Boy mower from them this spring, had some issues with it and Jessie came out after hours to bring me the part I needed to keep mowing! Cant say enough good things about them!
Very good staff. Fair prices.
My wife and I just bought a 2017 polaris general 4 seater from here. We couldnt have asked for a better place to deal with! Their price was great and their customer service was above and beyond! They worked with my schedule and delivered on every promise! I traveled a little over 4 hours one way to do business with these guys, thats how good it was! I would highly recommend Wichita Tractor to anyone!
I purchased a bad boy lawn mower and a coyote tractor from wichita tractor company and I couldnt be happier. Both mower and tractor have run virtually flawless for several years but when I have had service requirements, these guys provide excellent service. Always polite and willing to help. I cant say enough positive things about them. A special shout out to Cory in service, he has always been super helpful and polite! Thank You many times over!
Purchased our Polaris RZR from Jesse. He got an awesome deal and he has been great to work with when dealing with all the recalls. Highly recommend Wichita Tractor!
Gave machine back, unfinished and did not make it right. they only gave excuses for why it wasnt done and is being extremely unprofessional.
Shoutout to Craig Dossey from Wichita Tractor Co. for the help with me and Sarah’s new yard machine 😎🤘🏼#BadBoyMowersGreat customer service with a thorough product overview, quick and easy buying process, and same day delivery 🚚👍🏼Thank you guys, again!
It was so nice of them to NOT tell me there was a sale coming up so I could save $60.00 I am sure it helped their bottom line. Way to make a happy customer.
Buying a mower with them. They are holding it till my money is in my account. Great deal on the mower super happy.
Great selection of equipment, friendly, knowledgeable staff.
I bought a Bad Boy mower almost 10 years ago, well out of my warranty. My mower stopped on me all of a sudden. I called and fully expected to have to take in for service. I called the service department and WOW the service I received was nothing short of Awesome! The gentleman walked me through several things right on the spot to help me figure out if I did indeed need to bring it in. We got it working in a matter of minutes. Thank you so very much for the help. I will be buying my next mower, again from Wichita Tractor. Your service department ROCKS!!!
We love the product, just not the dealer. The customer service at Wichita Tractor really needs help. Its hard to believe that a business where the customer is the life blood of the company, that they could be so irresponsible about keeping the customer informed and in the loop. We purchased a brand new farm tractor from them and they never followed up on anything concerning the purchase. We had to chase them down for every piece of information, and everything involving the purchase and delivery. We should have taken our money to a another dealer in Oklahoma. Im sure we would have been treated better as customers. Not a good buying experience.
Great people that work to satisfy the customers needs. Would work with them again.
Nice people very knowledgeable about thier tractors
Iam using my wifes acct, Bought a bad boy 72 in outlaw mower. The first time i used it, it started smoking. I called cory told him the problem and he came out to goddard, dropped off a loaner, pick mine up and repaired the unit by installing a recall kit. to me...this is customer service period. Its hard to find this kind of service anywhere. Thanks again. Kevin Snow
They sell junk Bad Boy Mowers Rejects
Excellent service, Ill use them more often for Bad Boy mower parts needs.
Great customer service, service department and sales crew!!
They took care of me whether I was a woman or not
Not sure what to say here. For a New Holland dealer they had to order every part I needed and when I got it half was wrong
Very helpful and knowledgeable
Great place
Great place