These guys are the best, willing to help and great customer service. Right off the road in downtown Wickliffe.
They carry quality parts and the prices are reasonable.
Manager was disrespectful and unable to properly process a return.
Nice place for help with auto questions
Awesome place to go for auto parts. They love helping you. There just very busy with their employees and customers who come in the store. Clean showroom. Dirty warehouse. They will help you if you need the help but if theyre in their mood swings then they wont do nothing for you. They always talk behind your back. Its just a gig for old people. Enough parking spots. But no name brand parts just generic. But never looked out for me. But there always overstocked with there parts that come in. So 7/10 times theyll have what youre trying to looking for.
Carlton is the best! Friendly and knowledgeable.
In and out, very convenient.
Pete Ashley & Jack are great.Love this place.
It is the biggest disappointment I ever had with online transaction.I reserved my order, waited for conformation email from NAPA, that my order is ready to be picked up, came to the store day after estimated pick-up day. And...... I was told that my order never been ready for pickup. And they even dont have the items which I ordered in the store at all. What a shame. I spent time to drive to the store, I spent mileage on my car, I used gasoline to drive to the store, knowing that my order is ready. BUT IT WAS NOT READY TO PICKUP BECAUSE STORE DOESNT HAVE THESE Items at all . MOREOVER, STORE REPRESENTATIVES, AFTER CHECKING FOR ME THAT THEY DO NOT HAVE MY ITEMS AT THEIR STORE EVEN DIDNT TRY TO HELP ME OUT TO OBTAIN THEM. They mentioned that this item may be available at the store of 1hr driving from them. But I even didnt want to risk to drive to different store. WHO KNOWS, MAYBE THEY WOULD NOT HAVE IT EITHER.Terrible experience.
Came in to try to get a part for my car. Although both of the people were on the phone, and a truck guy was stocking, no one would acknowledge me or say give us a moment. Waited at least 5 minutes before stopping the stock/truck guy. Although they did apologize before I left, just some sort of acknowledgement within 2 minutes of me walking in the door and standing near the desk would have been great.
Revived 20% off for purchasing a tool bag with my brakes. Thanks!
Like the staff, they are great at their job. Helpful and courteous.
Great Prices & Everything You Need For Everything Automotive !!
Very helpful!
Great products, sometimes good prices. Thats why they arent my main source.
Said they had a part drove 45 mins to get there and they didnt have the part
They render quick services, and they accept returns.
Great place guys were a big help
Online ordering, save money and your part is ready for pick up.
Had the hard to find parts I needed
They are tops. All the way.