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Bear Creek Eye Care Optometry
36330 Hidden Springs Rd Suite A, Wildomar, CA 92595, United States
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Bear Creek Eye Care Optometry
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To
Review №1

Came in for my eye exam the new Dr. they just hired was awesome very informative and just a great person . My two Lil girls came and she let them look through the eye machine talked to them explaining things . Great Hire. From the front desk all the way to the end every one there made you feel at home . Been going there for a couple years now and will continue. Too . Thank You all at Bear creek . You guys our great.

Jo
Review №2

Very kind personnel, and very comprehensive exam. Their equipment is up to date with modern technology to get a real idea of your eyes’ health. Thanks

Ma
Review №3

Friendly and helpful. Alexa got insurance squared away to save me $150. Rachel provided support and info on glasses choice as well as mojo vision. Dr.Wilson was professional and exhibited his excellent sense of humor. Enjoyed my visit. 👌🏻

Ru
Review №4

Great experience! Knowledgeable and friendly staff.

Tr
Review №5

Every single staff member was incredibly kind, helpful, and hospitable, and they made me feel calm and comfortable throughout the appointment. The doctor was thorough with his explanations of what he was doing and what purpose it served. Strongly recommend.

Me
Review №6

Best eye doctor Ive ever had. Dr. Wilson is thorough, friendly, polite, and highly informative. He takes care and time to explain his knowledge about eye health and offer thoughtful solutions for your specific case. I have also noticed that his staff are highly professional and motivated to do a good job. They run a tight ship.

St
Review №7

I needed a new Optometrist and after reading reviews I made an appointment at Bear Creek Eye Care. I love them!! EVERYONE is so nice and helpful! Dr. Wilson is great! I highly recommend them!!

Ja
Review №8

Change your eye care specialist and go here. Very thorough. Exceptional. I went to see Dr. Wilson because the eye exam I had from another provider was in a word, awful and I had no confidence in the prescription. After a variety of pre-diagnostic exams and then a cat scan of my eyes, I saw Dr. Wilson who made sure that my new prescription was exactly what was needed. His unhurried manner and the fact that he takes the time to explain everything and doesnt use medical terminology that is difficult to understand was much appreciated. Also the other people who work there are friendly, knowledgeable and very helpful. I would encourage anyone who is looking for an eye examination to go here first. Excellent! Will definitely be returning!

J
Review №9

The staff was very professional and willing to answer questions. Dr. Wilson is very knowledgeable and friendly. The office is very clean and equipped with the latest technology.

Ba
Review №10

The service & care is the best Ive ever had...Thank you so much

Me
Review №11

My son had his first visit here today. And let me just say wow, they thoroughly impressed me. Professional, kind, efficient. I would 100% recommend them. I will be taking my other 2 kiddos in as well.

Ju
Review №12

I take my kids there and everyone is very helpful and good with kids! They were one of the only places I found that would see kids under 5 when we started going there. The Doctor is professional and talks to kids on their level not just to the parent. Amanda was knowledgeable about insurance and helpful in directing us in the right way to get our needs met. Jessica was great with the pre-exam and treated my kids great! Definitely will be going back!

An
Review №13

Been going here for about 3 years now. The family and I absolutely love it. Racheal is the best!! Dr. Wilson is very knowledgeable and welcoming. Definitely recommend this place for your eye care...

Na
Review №14

The treatment was very nice and they helped me to communicate with others because English is not my primary language.

Ch
Review №15

As always, it was a very pleasant productive visit to Dr. Wilson & the staff at Bear Creek Eye Care. They are on time, pleasant, efficient and always take the time to properly help with all of my eye care needs.

Ti
Review №16

Outstanding level of care and service. The entire experience was meticulously detailed. Highly recommend anyone.

ka
Review №17

Very helpful and informative about my daughters eye problem! Very friendly

Gr
Review №18

Today was my first time going to Bear Creek Eye Care. The young lady unlock the door for me and was very nice. Once you are inside it really has a nice atmosphere to. I think there was 6 girls working there and they were really nice. Anna took me in first and was very nice and then I saw Doctor Wilson, a really nice Doctor. Then Rachel really helped me out in choosing the right glasses, thanks Rachel. So if you are looking for a Eye Doctor I highly recommend these guys, they were great.👍👍👍

Ti
Review №19

I love the vibe here. All the office staff are super nice and efficient. Doc was great! Loved the decor. All around great experience.

Ma
Review №20

Loved the timely service, the professional and courteous manner in which all the employees handled themselves, how they answered all my questions promptly and finally how well the doctor did in finally giving me answer as to my problem.Finally solved!!!! I’m so thankful keep up the excellent work as a team!!!

ab
Review №21

I had my first appointment here and everyone provided us with excellent service. Everyone was nice I recommend this place for your ocular needs thanks to their staff.

Ky
Review №22

Absolutely wonderful experience I had here. Everyone was friendly and knowledgeable. Everyone took the time to explain what’s going on. Also took the time to help out picking glasses. I’m grateful to have found this office. ❤️

JG
Review №23

Dr. Wilson and his staff were very professional, courteous and informative. A very detailed exam and explanation. I look forward to picking up my new glasses and will be using them in the future! Fred was pretty cool too!

Pa
Review №24

This was my first time using Bear Creek Eye Care. Dr Wilson was very friendly and down to earth. His staff is excellent. Amanda and all the ladies did a great job of helping me pick my lenses. Thank you. Highly recommended!!

Ja
Review №25

Very friendly team with such a welcoming environment! The doctor and the two young ladies I spoke with were very kind and pleasant to talk to. Definitely recommend coming here with any eye appointment or glasses/contacts needs!

ka
Review №26

I took my 16 month old daughter in for her first eye exam and all of the staff members were great! The front office ladies were really nice and they made my little one fee comfortable. I arrived for my appointment and didn’t wait long at all to be seen by the doctor. The doctor was also great and he was very patient when my little one would get upset. I definitely recommend this place!

To
Review №27

We had our first appointment today. Dr. Wilson was amazing and the staff is incredible and so helpful. Rachel was an awesome help getting us glasses. I highly recommend this place. Love them.

Ge
Review №28

Great service! Rachel, Carol and the whole crew are super friendly and expert with their care. Alexa does a great job setting things up for Doc Wilson.

Sh
Review №29

Dr. Wilson and his staff are amazing! He takes his time with you and explains everything in detail. Amanda was super sweet and very thorough while explaining everything about my contact lenses. I highly recommend!

Ka
Review №30

Absolutely 💯percent recommend this eye care facility. Service here was perfect and ALL the staff members were very friendly and professional in their services. Eye doctor was very helpful and explains everything throughout my visit. Thank you for your services and helping me throughout my visit.

Ol
Review №31

Dr. Wilson and staff are very professional and friendly and we’re very accommodating when I had an emergency eye condition which needed immediate medical attention. Very impressed!

Ap
Review №32

Very friendly staff and the Dr was very informative.

AS
Review №33

The office was beautiful! The staff were all very well put together & so nice! Everyone was very friendly & took their time to answer all my questions. Over all great experience & I will definitely recommend family & friends here.

Ro
Review №34

Very professional and super friendly staff

Bl
Review №35

The absolute best eye exam I have had, the newest technology made it so quick and easy. The staff went above and beyond, from making sure everything was extra sanitized to making sure I understood everything. Cannot recommend enough.

Os
Review №36

I absolutely love this placeThey all so helpful friendly and it’s clean!I recommend this place!They also have really cool glasses frame fromKids to elderlyYou will always be in style !

Ja
Review №37

Went to this office for the first time and everyone there was so nice and helpful highly recommend this office! Dr.Guan is so sweet and seemed genuinely concerned with any questions I had. God bless. P.S. feel free to mention my name and this review for a $25 credit on your account :p

Br
Review №38

I have separate eye insurance but I still choose to pay out of pocket and go here instead. Ive had many a mediocre optometrist, and Dr. Wilson is the best Ive ever had. He is thorough and explains everything clearly. His staff is kind and friendly with a clean office. Definitely recommend!

St
Review №39

Bear Creek Eye Care Optometry is very welcoming and professional. I had a wonderful experience with all the ladies and Dr. Wilson. Thank you so much for your excellent service !

K
Review №40

The doctor was so professional and thorough with my exam. The entire staff was so polite and made me feel so welcome all while following covid guidelines. The whole experience was amazing and I will be bringing the whole fam in to get exams! Definitely recommend Bear Creek optometrist❤

Ro
Review №41

Good customer service and best quality of glasses

Ka
Review №42

Very pleasant staff, great doctor... took the time necessary to do a thorough exam.Highly recommend!!

An
Review №43

Dr. Wilson and the entire staff that my son and I interacted with were amazing! I had some questions and Dr. Wilson took the time to follow up with me and address those concerns over the phone. Amanda was amazing! I’ve had to call and follow up with Amanda, and she’s been absolutely great! She was very sweet and kind to both my son and I!

ba
Review №44

I was greeted at the door by Annie who was friendly and kind. She did all the pretesting and was so sweet. Dr. Wilson do an extraordinary job off telling me about my eye health and fitting my contact lens. I finished my visit with Amanda who explained everything throughly about my insurance coverage and my new contacts. Great visit!

Ba
Review №45

The doctor is great. Explains everything to you. The ppl in the office are very friendly and nice. Great experience.

We
Review №46

My recent experience with Bear Creek Eye Care was great! I was able to fill out my paperwork online and they sent several reminders of my appointment via email, phone, and text, which I appreciate. They have sanitary measures in place which includes washing of hands upon entering, I love that! Masks required, and physical distancing as much as possible. They have patients trying on frames with a specialist and they sanitize them after each patient. The tech and Dr were very thorough, knowledgeable, and kind. Upon picking up my glasses, another tech make sure they fit well and adjusted them accordingly. 5 stars!!

Mi
Review №47

Very fast, very helpful, and a very nice Doctor! Thank you Amanda for helping me find my perfect pair :)

Ca
Review №48

Our daughter had an eye emergency and our regular optometrist was closed on Saturdays. I called Bear Creek optometry and they were able to see her right away. The staff was so polite and friendly and the optometrist was very thorough with their exam. I am much appreciative for their help with the issue and would definitely recommend them to anyone looking for an Optometrist.

Bi
Review №49

Best doctor ever. I love the place and the doctor and how they treat little children

Co
Review №50

The staff and Dr. Wilson are amazing. Took my two little ones ages 3 and 1 and the staff was so patient and helpful. They made the environment very comfortable for my kids. We will continue going here every year.

Li
Review №51

Bear Creek Eye Care Optometry is the absolute best. Im a relatively new patient who has received an eye exam and a contacts/frames fitting. The office is clean and professional. The entire staff is welcoming and helpful. Amanda specifically assisted me with my frames and Im absolutely in love with both frames I purchased. Amanda always goes above and beyond to ensure Im 100% satisfied with the fit and feel of my glasses and provides overall excellent customer service. Amanda is a frames guru! I simply wont see anyone else for frames.

Mi
Review №52

We love Bear Creek Eye Care and all their Staff! Amanda really did great with my daughter and myself. My daughter can’t wait to go back to see her. ❤️

Pr
Review №53

Great place!! Professional employees!! Clean environment!! They were Swift with my appointment and timing!! It was just amazing:)

Oa
Review №54

Had a great experience at the eye doctors, don’t remember ever saying that.Staff is very professional yet down to earth and caring.Highly recommended !Gary G.

Su
Review №55

Profesional and knowledgeable. They take time to make sure you understand your diagnosis. Also, they offer a wide range of frames to fit your budget. Thank you!

Sh
Review №56

Very nice staff. Friendly and helpful.

Ro
Review №57

Very friendly and professional staff, Dr Wilson and staff explained clearly and thoroughly.

Cr
Review №58

The personnel is very professional and nice. I would recommend it to anyone looking for top service and care.

ke
Review №59

I had a very pleasant and professional visit at Bear Creek Vision. First and foremost they follow strict hygiene practices for both employees and clients. From the receptionist to Dr Wilson I was treated with respect and kindness throughout the visit. My visit was in November. My insurance is IEHP an insurance provided by covered California/ Medi-cal. Such glasses are made in correctional institutions and with the events surrounding the Corona virus pandemic it took nearly 4 months to receive my glasses. This is no fault of Bear Creek. To the contrary They remained in constant contact with me giving me reports of progress, and always unnecessarily apologetic. Putting the delay aside I give Bear Creek Vision Care 5 stars and would recommend them to friends and family. I had to come back and edit my review because I have to mention that I notice they respond to every review. I think that’s very cool.

Sa
Review №60

My appointment with Bear Creek Eye Care was awesome! The office is super clean, the staff is very nice, and Dr. Guam is very informative and answered all of my questions. I will definitely be going back to them for future appointments.

Ch
Review №61

Awesome service! Very friendly and professional. The Dr. took the time to explain things in detail and was not rushed. Would and will recommend to all my freinds and family! 👓🕶😎😁

Ma
Review №62

I had a really nice experience at Bear Creek. The staff is very hospitable and friendly. Rachel helped me pick out new glasses and was really pleasant to be around. Dr. Guan was great and helped find my new eye prescription. The office was very clean and the staff took a lot of covid precautions, such as requiring masks, washing hands upon arrival, and sanitizing glasses after they’ve been tried on.

KI
Review №63

If you have any issues with your eyes this is the place to go to. Droctors and office staff are very knowledgeable and helpful. I have total confidence. And I love my new glasses. Thank you so much.

To
Review №64

Service was excellent, very friendly staff, quick to serve your needs‼️ They have a large selection of glasses, and I will be back for my yearly eye tests.

Ro
Review №65

Very professional and great with kids! Highly recommend this place, everyone is so kind and I felt welcomed since day one. I’ve been seen here and so have my 3 small children great job!

Sh
Review №66

I have seen Dr. Wilson at Bear Creek Eye Care Optometry on two occasions. Once for an eye exam and lenses fitting and once for an emergency. Both times Dr. Wilson and his staff were exceptionally excellent. For my eye emergency, it was Dr. Wilson’s day off. But he called me at home after I has spoken with his office and had me meet me at the office. Once there, he and his staff took excellent care of me.

Ma
Review №67

Always a good atmosphere and pleasant service. The doctor is very thorough and uses up to date equipment

Da
Review №68

Very nice and experienced staff, state of the art equipment, comfortable office. Excellent care and customer service

Ma
Review №69

Everybody was very professional they were also very aware of the Covid situation and kept everybody apart as well as made you feel safe while you were on the inside.

An
Review №70

The staff was amazing and so nice! Amanda was so helpful with helping me pick out the perfect pair of glasses and sunglasses. The doctor was very informative and it was all around a great experience. Would definitely recommend!

Se
Review №71

Everyone at the store was very nice and professional, amanda helped me pick out some very stylish glasses and was very cute.

Tr
Review №72

I LOVE Bear Creek Eye Care! I don’t think I will ever go anywhere else! Everyone is very friendly and helpful! Rache

Pa
Review №73

The first time in over 30 years that I left a optometrist and felt good about my visit. The office staff is friendly and professional. It is kept spotless. Dr. Wilson took extra time to make sure my prescription was perfect. I have always hated going to the eye doctor due to my vision being poor and getting a prescription that worked was nearly impossible. Dr. Wilson took the time to make sure my prescription was perfect. I am so grateful.

Da
Review №74

Dr. Wilson and his staff always exceed expectations! I have been having my eyes examined at Bear Creek since 2016 and even though he may have new staff- such as Amy(sp?) at the front desk Or the addition of Dr. Juan, everyone is always very professional, helpful and smiling :} (yes, I can see those smiles under your masks). Rachel is not only very efficient, she listened with care to my every remark/concern with wearing glasses that would meet my needs. She is very personable and I never felt rushed.Thank yall, not only for your excellent service but also, in-placed safety protocols which allowed me to feel safe during these demanding and unknown times.

Mi
Review №75

Everyone was super friendly. I saw the Dr right away and it was all very fast.

Ad
Review №76

The whole staff is great and are very patient. Special shout out to Rachele, she took her time making my mom understand and get the best possible eyeglasses that she can afford, she went above and beyond what she is supposed to. Highly recommend Bear Creek Eye Care Optometry, from the receptionist, Dr.Wilson and Rachele they are very compassionate and will take their time to help you.

Ti
Review №77

Staff was friendly and accommodating. Dr Wilson was fast and effective with my visit and I left feeling great.

Ja
Review №78

Excellent service as always, very friendly as usual, which makes a very inviting atmosphere, especially during these trying times, the staff is very knowledgeable, Ive had this doctor for many years and refuse to go anywhere elseExcellent Doctor and staff, THANKS TO ALL OF YOU!!!.

Ru
Review №79

Dr . Wilson was outstanding, along with his staff. There was no waiting time, he was extremely thorough, office very clean.

St
Review №80

Everything went as smooth as silk, highly recommended!

Ri
Review №81

Very professional and Dr Henry Quan was very attentive. Also Rachel and the first assistant were excellent and even pre picked my eyeglasses to my satisfaction. I have a follow up next month and I highly recommend anyone to visit this eye center.

Ev
Review №82

Just had my first appointment at Bear Creek and was very satisfied. All the staff was friendly, professional and quite knowledgeable. I’ve been wearing glasses since early childhood and have high standards when it comes to my eye care. Bear Creek Optometry easily exceeded my expectations. I highly recommend.

Ry
Review №83

Friendly staff. Good Dr. He actually cares and takes his time with you to make sure you are taken care of. Highly recommend this place. Best Dr. Ive been to!

Ma
Review №84

Loves the dr. He has so much patience. He is really nice and took his time with my son that is only 6 years old.

Je
Review №85

I am a relatively new patient to Bear Creek Eye Care and have found the experience to be outstanding. The entire staff have been very friendly and helpful. Dr. Wilson is great. He takes the time to listen and understand any concerns and fully explains all of the exams and their results.

Je
Review №86

My daughter injured her eye. I called was able to get same day appointment. The eye drops worked very quickly providing her relief. Very happy with our visit. Thank you

Je
Review №87

Its always a pleasure to see Dr. Wilson. His staff does a great job of helping in a courteous and professional manner.

Jo
Review №88

Bear Creek Eye Care is the best. Great service, safe and cautious especially at this time with the covid virus. Awesome ppl working there. I would recommend anyone to go get their eye exams and glasses there.

Ka
Review №89

Dr Wilson is very detailed and attentive to his patients. He really cares and strives to educate you about your eyes by explaining what he does in all the steps in the exam. He has some up to date technologies to help make it easier to examine your eyes in ways older technology does not. He also wants to make you comfortable both in the experience, and very importantly, comfortable in the prescription glasses he gives.In the past Ive had optometrist who do not care about how comfortable you are with the glasses they prescribe to you and just stated their prescription is what makes you see best and does not care of it gives you headaches. Dr Wilson on the other hand will cater to make it comfortable to you. In fact he corrected my last prescription which was stronger than necessary.They are also very punctual with their appointments (no long waits) and offer weekend hours, which is great to accommodate busy schedules. They office is clean and modern. I recommend them highly if you care about your eye sight.

An
Review №90

Hands down the best eye doctor around! Dr. Wilson is thorough, meticulous and super knowledgeable about his profession and he truly cares about his patients. Ive had a couple potentially harmful eye incidents, which he previously educated me about and what to expect if it happens, and he got me into the office right away to look at my eyes. I was so thankful since other eye doctors didnt take the time to educate me on the health of my eyes. To me, this puts him above all others!Thank you Dr. Wilson and your awesome team! I highly recommend your amazing practice and my kids love coming to see you too

Be
Review №91

Lovely office, professional doctor, and sweet staff especially Amanda! Thanks for serving our entire family 😁

Me
Review №92

Very friendly staff. Dr. Wilson was great with my kids. Everything was done very efficiently and we were out of there fast. I couldnt be happier with the entire experience.

Ke
Review №93

So friendly and helpful

Mi
Review №94

I have been going here for years and Dr. Wilson and his staff always do an incredible job! Dr. Wilson is very thorough and takes the time to explain and go over your results with you. Special shoutout to his assistant Amanda. She was very knowledgable and pleasant!

Te
Review №95

The staff is so friendly and personable! Dr. Wilson’s practice has all the latest best technology available! I truly appreciate when a Dr. invests back into their company to provide the best for their patients! He also takes the time to educate you about your eyes! I’m used just having a dr come in look at my eyes, and move on the get the right prescription. SoHappy I found this office! Highly recommend!!

Ca
Review №96

Super customer service by entire staff. Inviting environment and cutting edge technology. Definitely exceeded my expectations. Very thorough exam. Great overall experience.

Er
Review №97

Bear Creek Eye Care Optometry was AMAZING! They were very professional and thorough and were so sweet to my little one, who was a bit timid to go. They also have such a great selection of glasses.

Fi
Review №98

Most knowledgeable, and kind staff, ever. My husband and I felt very welcomed, and cared for. Our concerns were heard, and you could see and feel how genuinely happy it made everyone involved, to know that they helped us. Will absolutely continue going here, and recommend them to friends and family.

Ta
Review №99

Awesome Staff,,Doctor was very informative & good with my daughter too.. Amanda is AMAZING!! Patient, understanding, smart, funny, & totally helpful!! Office is Beautiful, Well cleaned & sanitized...

Mi
Review №100

Very nice place good customer service and very family like . I wanted to stay !!! Very well adjusted to the virus very safe and still friendly .i enjoy being there very sweet nice ladies who like there jobs. Are nice to old guys like me . Super nice Staff.very one is a go getter very helpful. I hope dr paul pays them well. after all this the staff that makes a company strong and it makes the customer want to come back thank you very much for your professionalism and putting up with a silly old guy like me and my dog dookie like the ladies there also Mike Delacey thank you

Information
23 Photos
100 Comments
4.9 Rating
  • Address:36330 Hidden Springs Rd Suite A, Wildomar, CA 92595, United States
  • Site:https://bearcreekeyecare.com/
  • Phone:+1 951-609-9099
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:Closed
  • Tuesday:9AM–4PM
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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