We needed to store all of our household goods for about 6 months while we completed preparations for a complex move out of state. Life Storage was able to provide a climate controlled 10 x 20 unit in their brand new super secure building. All the employees were exceedingly friendly and accommodating. They keep the facility spotless! See them FIRST for your storage needs! Thanks Life Storage for giving me peace of mind during this trying time. YOU GUYS ROCK!!!
Its outstanding nice place but Ill check it out first before you rent one or two or three or so units.
Great facility and really awesome person who works at the front desk.Only problem is some of the technical stuff: I had issues when signing up and trying to get access codes to work and dealing with their phone support after hours is inconvenient and takes forever (IF you can get ahold of anyone). Even getting in touch with the front office by phone instead of in person is really difficult (I havent found a direct number for my facility anywhere, which would be massively helpful). But since Im getting a clean and secure storage unit with really friendly staff on-location, its worth it.
Management is too busy in the air conditioner that when I showed up there was no working elevator and management doesnt put up any notifications until we unloaded at K building. All he said was kick the elevator door to see if it will work you can tell the knowledge already smh
Super great place to store your belongings.
This place NEVER answers the phone. In a span or 3 hrs from their opening time, I called 8 times yesterday, and not once was I able to speak to any staff there.Also, they are ALWAYS short staffed, management really needs to get it together! Only one person is ever working, and if they are out on the premise showing someone a unit, they literally lock up the office and youre stuck waiting around till they come back to the front desk. There should always be someone available to assist current paying customers, this is unacceptable for any business!
The best storage from my experience.
So clean! The staff is very friendly. My only bit of a set back was what I did not see online. You have to purchase their lock and either their insurance or supply your own. With that being said, Ive come to appreciate they werent set backs at all. I like the style of lock they use and I feel more secure using them. No complaints from me!
Vanessa is a great asset to your team. The property is well maintained.
Kathy, Vanessa and David are the definition of perfect customer service. I have been a customer for 6 years and i will be a customer for 6 more years, that’s how awesome they are. They are the reason why people store at Life Storage. I would give them 100 stars each. GIVE THEM A RAISE! They deserve it.
The people there are always ready to help. great service. Thanks
I was always happy and I was with them for years
My experience has always been great with the crew at life storage. When I helped my friends move there a year ago I knew exactly where to go when I needed a unit. When I signed up six months ago, Vanessa has been the very best continually giving me great deals and saving money but more importantly providing outstanding customer service. I couldnt imagine being at another storage. Thanks life storage! Really going above and beyond!!-WILL-
This is by far the best storage out there! Kathy is amazing and she really knows how to treat her customers like they are at home. I always feel so welcome coming into the office. If you are looking for a storage unit this is a reasonable and clean location. They also will work with you on the payment. I was late on paying and I had a grace period to pay which helped me out a lot. Thank you for all your support life storage.
My daughter has a unit here and they are so friendly and welcoming. I definitely recommend life storage. They are reasonable and clean. Kathy is so great. She goes above and beyond to help you out. Thank you for your business.
This storage experience has been perfect. They have essential supplies (and dolly) available in the office. The staff (Vanessa, David) are extremely helpful, manager Cathy is outstanding. Ive been frequenting the storage longer than I planned and they have been completely accommodating about ways to store when my home sold. On a hot day, they offer cold water. And have restrooms.Thank you, storage crew #1.
I have been here at this storage for 7 years its name has been changed 3 times but the one constant has been the manager Kathy. She has always been there for me and always willing to help and switch my storage when needed. She always greets me with a smile and always remembers my name even if it has been a long time since Ive seen her. And when Kathy is gone there is Vanessa what a joy to see both of these girls Vanessa was very helpful in my last move to a bigger storage unit. Thanks Vanessa.
Setting up a new unit was easy. I think the guy that helped me was named Dave. He sure was helpful and easy to work with. The facility is very clean and our unit was spotless when we first opened it up.
Life Storage. Literally. I was homeless for a while and they were able to work with me to get an affordable rate on a safe and secure storage. I am so appreciative for Vanessa, David - and the store manager Kathy. Thank you for your time and professionalism. Stay blessed!
This place is a joke Im currently not mobile so when I come to storage I have to stay there extended times . On the 2nd day I was yelled at about being on the property too long. Kathy Partridge the manager accused me of trying to sleep there.mrs.Partridge even had another tennent try to intimidate me.trying to imply he was an employee. Totally unprofessional..many related to storage get met with blank eyes .one night right before closing she tried to lock me in. She also credited my payment to another account the woman has issues and needs to retire
Great place that meets all your storage needs. Helpful, friendly, accommodating staff that are a pleasure to deal with! I’ve used this storage facility two different times, for years at a time. There were never any rodent or insect problems and my stuff was well preserved. Would recommend this location to anybody!
They were so nice and caring to us! Kathy was amazing. The best experience weve EVER had at a self-storage.
Awesome, friendly service!! Clean, well kept! Secure & Convenient!! All your moving supply needs at very competitive prices. If your looking for any/all of those requirements this storage is your place!!!
Some of the best customer service I have ever seen! I honestly cant believe Im getting service like this with a storage unit. Its almost unheard of. You dont get service like this EVER at any retail store, grocery store or restaurant. I have been so incredibly impressed with Vanessa at Life Storage in Wildomar. She epitomizes service and truly cares for people and anticipates their needs.I feel like we have had so many requests and problems (none of which were caused by Life Storage) and Vanessa handled them like an absolute pro. Service like this just doesnt happen anymore but here at Life Storage Wildomar, it did! I tell everyone about you guys!Thank you for bringing back Old School Customer Service!
This is an awesome place. Theres a gentleman, called David. He is just exemplary. I would have rated it 10 star. The vibes at this place is just awesome. I am so happy.
Great staff at this location, Cathy and Vanessa are truly helpful in all aspects of the process. I have had storage units at other businesses over the years but I have never had the kinda support and caring like the staff at the wildomar location, Truly a pleasure to be a customer because of the staff. Thanks Ladies!
Its easy and simple as long as ur not behind on payments
The staff here, especially Cathy is AMAZING!She has been consistently warm, professional & very helpful over the years that Ive been storing my things here. On more than one occasion, staff members have brought me cold bottled water on blistering hot days. Their kindness & thoughtfulness is unmatched. This site is clean and secure. Years ago this facility used to host an annual garage sale for the tenants which were really great. Hopefully the new management will bring that back.
Outstanding in everyway. Kathy heads up the team and is always friendly and courteous. She definitely provides value-added customer service. The facility has easy access and is always clean and neat I highly recommend Life storage.
Vanessa is very nice. I have called to ask questions and she is always very helpful and cheerful on the phone and in person. I would recommend this storage place to anyone who needs one.
This has been a great place! Facility is clean. Staff very helpful. Used them in the past for RV storage when they had it. While moving we needed storage and returned to them.
I love the staff. I absolutely love Kathy. She is one of those persons who just genuinely cares about her job and her customers. Ive had a unit here for almost 2 years now and you couldnt pay me money to move to another storage unit. The staff has become like family. They are reasonably priced, have a great location, and they keep the property very clean. The staff are usually always there to help you if you have a question. I needed to get rid of a lot of my stuff and Kathy went out of her way to find a way for me. I am beginning to think shes an angel!
Kathy and her team are awesome!! We only stayed with Life Storage through their 3 transitions because of the excellent customer service we received from Kathy (and her team). If youre looking for a safe and reasonable storage facility, Life Storage is the place to go!!
Life storage was such a pleasure to work with. They had great pricing, I always felt safe when I needed to go by myself, and they were so easy to work with! When my husband and I moved our things out and we had vacated the storage unit, he had forgotten to take the lock off. I called the office, spoke to Vanessa at the front desk and she and her manager gave us so much grace and waived the fee. Such great customer service!! It’s very hard to find a business who genuinely cares about their customers. We will absolutely be using this company in the future if we ever need to store our things!
Ive been renting from this storage facility for a little over 2 years now and the staff here is amazing...especially Kathy! They always go out of their way to help me out. The facility is always clean and quiet, and safe which is very important. The prices are fair to the area as well.Thanks for everything team!
This place is great.. amazing customer service. Very friendly and professional.
Great customer service!! They go above and beyond to answer any questions you may have. The place is clean and well kept. Pricing is great for the amount of storage space. Overall I am one happy camper lol
The manage “Kathy” was amazing! The entire staff was helpful, accommodating, and knowledgeable. I would recommend Life Storage to anyone that is in need of this service.Val Q.
Easy access, good location and staff is amazing. Vanessa at the front desk is so welcoming and knows what she’s taking about! I feel very comfortable leaving my belongings at this location
Always greeted with a smile, always accommodating. Anything I need they are always there to make sure I am taken care of and I am happy.Would recommend to anyone needing any storage needs!!
Great storage company. David the Assistant manager is an awesome customer service driven person. He cares that his customers are happy.
Staff is outstanding. They answered my questions and let me know how the process works. The staff got me a unit right away. During the move out process everything was easy and efficient.
Truly fantastic customer service! If you are looking for a storage place look no further.
Always a pleasure to.come into to Life Storage and see Kathys smiling face. I visit often on behalf of my employer and Kathy is always so pleasant and professional!
Great place to store, my sister and I had rented there for a while, staff was great.
Extremely friendly, awesome staff! Never had a problem! Always been extremely helpful, would definitely recommend my friends here!
The staff are very nice, polite, and friendly. The facility is well kept, even the paint is newly painted. They also had many solutions to help out over the years.
This is the best storage place ever! Kathy and Vanessa are so awesome and also David is cool too.
DAVID IS PROFESSIONAL AND VERY KIND!! HE IS VERY HELPFUL!! I LOVE THIS GUY!! WE HAVE AN AWESOME AN AMAZING RELATIONSHIP!! WILDOMAR 😘😘
Kathy and David provided outstanding customer experience. If you are looking for a clean and secure facility... this is a great place!!
Amazing customer service in the office and quality of facility for this location. Extra effort is taken for each customer to make sure you are appreciated for your business.
This place is great. Great service and anoutstanding employee Kathy partridge. She’s the best
Ive had many storages in differant places, Life Storage has been the best. Friendly staff, very clean, hours of access is very convenient and Cathy the manager is the best! Love this place.
Great customer service and very easy access and cheaper then the rest from what I’ve seen.
Having been a customer for six months I have found the service here nothing but exceptional. If you want to be treated with kindness and respect, no matter how stressful your move is, then Cathy will be the person youre looking for. She has a genuine desire to help and serve and her kind heart will be a light in the darkness.
David was very helpful every single time i came in with a smile on his face thanks for always helping me out bro!!!!
This facility has great customer service and the staff is so kind especially Kathy. She had exceeded my expectations throughout the years.
Facilities are clean, pricing is great and staff is very knowledgeable, professional and friendly. I would definitely recommend this facility!
This place is amazing the best part was how nice the manager was I believe her name was Kathy I will keep using this place for years to come again AMAZING!
Would give them 5 stars but construction makes access to my unit difficult.
Fantastic facility clean representatives are awesome and very helpful better so then the customers main customer service number always there with them locally
Great place for storage. Friendly and helpful staff.
I have dealt with quite a few storage units in the past. I gotta say that Life Storage right here in Wildomar Ca. Is the best Ive dealt with! The crew down here are good people. I believe they actually care for there company and most of all the customers!Kathy the manager will set you up with all you need!! No worries. With her its done!!Donaldo Moyersona
Kathy has always given outstanding customer service regardless of whatever my concern might have been.
They are amazing and so helpful! I love this place my home away from home.
Excellent customer service! Friendly and professional. Nice and clean facility. 👍
Been storing with LifeStorage for the past year. This facility is Always very clean and has a Very friendly Staff, Especially Vanessa! Always nice and happy to help me with my storage questions and problems!! Thank You V!!!!
I am enjoying my time at Life Storage, truly a 1st rate operation.
The staff were very friendly and helpful. They answered all my questions in regard to storage and the different fees.
Great place, clean, reasonably priced, personnel are wonderful and provide excellent friendly customer service.
Great place to store, people who work there are very friendly and the place is clean.
I had questions in regards to storage and Kathy was very informative, professional, respectful and honest, I will highly recommend Life Storage. Thank you Kathy for all your help I look forward to doing business with you.
Friendly, helpful, and a very clean place to store your things.
Clean, safe, friendly staff, competitive prices too.
Very clean with good and friendly customer service!
They are excellent! Best place ever and great prices!
Great place,nice people, always clean. I recommend the place to others.
Facility is nice but I had a poor customer service experience. Twice I set up with autopay for my rent and twice it didnt work for some reason. Twice I paid the late fee. On the 3rd attempt to enroll in autopay I was told I should come to the store since I wasnt able to get it to work online. Its very shady to tell a customer they are on autopay and then charge them a late fee when they arent actually set up. I have plenty of money and willing and able to pay on time. I was willing to come down and set it up autopay in the store but asked them to waive the third late fee since it was there system that was messing up with no notification to me that the autopay wasnt working. They refused. They would rather lose a customer. Oh well, not the only facility around.
Reasonable price and your possessions will be safe. I would no use anybody else.
Great service from Kathy and her crew Vanessa and David.This is best storage!!!!!!!😃💕👨🏾
Hats Off To Life Storage Wildomar. My property is always safe, and the staff is extremely receptive!
I love this place! Kathy is the best!
Great place, friendly courteous and overall outstanding!!!
Warm environment - great customer service
Nice and clean storage units
Supporting our local businesses Team Powers Realtors
Great customer service
Easy access, friendly staff
You guys are awesome !!
Great staff and location
Yup guys are great
Very good service
Kathy is awesome!
Ive been coming here off and on for years, even though they have changed hands glad Kathy stayed she has always treated me like family!
Easy
AWESOME place and wonderful people!!!!!!!!