Great employees, went in looking for a valve, the guy got it for me and I was in and out in 5 minutes!

Love shopping there !!Knowledgeable employees they really know their stuff

The workers are THE BEST!! Couldnt ask for nicer people and very knowledgeable!!!

Great Customer service!! Ordered Kohler products in brushed nickel for a bathroom remodel. Much to our surprise, upon unwrapping the tub spout found it to be chrome! Called the store, they told me to come right down they had another shower faucet set in brushed nickel in stock. When I got to the store she opened the new set and that set also had a chrome spout! Knowing we needed it that day, she walked over to the display model removed the spout and gave it to us! Found a solution with no excuses.......Well done!

The service desk staff is excellent!They make a novice repair person feel welcomed.

Great service, friendly staff

Very helpful and knowledgeable people work here. I knew what I wanted but didnt know the terminology and I got what I needed.

Excellent experience. I had trouble with my water softener on a Saturday. Bill had my answer from the manufacturer and had called me back by 9:30 on Monday morning. Thanks

Great staff that is incredably knowledgeable.They charge a little more than box stores but products and parts are official...... they offer product certification classes as well ., Heatloss culations . And great a great line of top rated products... #KOEHLER DESIGNEES RULE !!!!!#

They were very helpful an staff was very knowledgeable in products. I will deff come back again

Excellent customer service

VERY knowledgeable and helpful staff

Great service