Super nice staff! Was working as a vendor for Wilkes during an event and they had an open account for us. Staff knew exactly what we were talking about, and set us up with the breakfast and coffee we needed! Thanks again!
Great customer service although there is a bit of coaching to get my drink just right. Dont let that stop u however. I keep going back and they definitely want to make sure I happy.
This Starbucks is so amazing! Very wonderful employees, and they even put dog bones in my pups “pup cups”! They love them!
Great, fast service. Coffee was made just right as well.
Hot Matcha Latte with whip cream and a Covid Vaccine...Good day!😊
Great hot chocolate and really good coffee better than dunkin
The cookies are really great (chocolate chip), the drinks are good, and the breakfast is delicious. They move the lines as fast as they can (but if you show up on the hour in the morning hours like 8, 9, or 10, be prepared for a long line of college students). There are so many friendly people here, and it is a nice place to just sit and do your work while sipping your coffee or eating your food!
Although they are still closed, based off appearance only, the store is clean and crisp and the outside seating area is great in this weather.
Good, fast and clean. Great restroom too.
This is a great little coffee shop on Wilkes University campus where you can sit and chat, do school work, or just read a book. The selection of teas and coffees and everything in between is excellent, with seasonal drinks being popular with Wilkes students and people from the community alike. I have had a few of their seasonal drinks and every one was delicious. The staff are phenomonal in answering questions and making your drink in a timely manner!
Its a Starbucks. Wilkes-Barre College kids have a place to go
I enjoy Starbucks... the staff is very friendly and helpful, the atmosphere is simultaneously bustling and cozy; honestly, I would not come here often due to the price range and I honestly dont believe they make any coffee that could be considered a light roast coffee. In my opinion, even the light roast coffees that Starbucks make are way too strong.
Dunkin is better
Not a coffee drinker but the other drinks are a well selection for me and others. The shop is clean and welcoming. The service is fast and correct, without an aditude. As you may know, there are other stores that employee have a chip on their shoulder. Thks SB, Wilkes Barre.
Breakfast sandwiches great. Service super and a very welcoming staff
The seating in here is nicer than in many Starbucks. The staff is cool. My only real complaints is the short hours (closes at 7pm on weekdays, 5:30 on the weekends, and during the summer 2pm every day). Theres also no wifi, but if youre crafty you can get the password to the university wifi, which works fine. I prefer local indie chains, but there are none in Wilkes Barre, so this will have to do.
Extremely slow drive thru
Really decent place. Wait time is usually less than 5 mins or so.
Very clean and friendly staff
Good service, pricey like all the rest
People give this place a bad rating, but keep in mind, this is a Starbucks on the Wilkes University campus and not a stand-alone Starbucks. Anyway the servers are very kind and they do their best to have fast service.
It has good place to seat and good coffee, but i never visit any Starbucks doesnt have internet Wifi. This the first time for me here! I wont back again.
Staff is excellent, especially first thing in the morning. Great place.
Nice to have a Starbucks with the full menu available on a local campus
Just regular Starbucks with good coffee
One of the few Starbucks in the area, solid staff but usually takes forever for the drinks to come out. Drive thru line is always a hot mess.
I love starbuck..
Good food and service
They messed up my order 😒
Customer service couldve been a little better...the servers had attitude!!!
Great coffee and great food
Love the coffee
Full service Starbucks with good seating and good service.
5star JD POWERS OF EXCELLENTS THANK YOU
Burnt coffee u can do it yourself
Friendly setting and fast service
Regular Starbucks, friendly people. In one of the college buildings.
I do not drink caffeine.
Always friendly.
Nice place, friendly servers
They are all the same.
Never was here
To expensive!
Excellent
A delicious