Etta L. from the Williamstown Nj Walgreens on the Black Horse Pike in the cosmetics department is the kindest, most helpful, and caring employee I have ever dealt with. She does an excellent job both in her duties as well as going above and beyond for each customer. We have even asked her to order specific supplies such as Precision Tips QTips. She not only orders whatever quantity you need but does it super fast. Shes friendly and enjoyable to talk with. Thank you Walgreens for employing her. The Busunds

This location has an incompetent pharmacy staff. I tried using this pharmacy for my prescriptions after moving to Williamstown from another area. I am a Type I diabetic so I have more prescriptions for maintenance meds and testing supplies than average, and they tend to be costly, so I use as many manufacturer discount programs as possible. The pharmacy at this particular location never filled any of my prescriptions accurately, couldnt seem to apply any of the manufacturers discounts properly, and I was consistently charged more than at my previous pharmacy for exactly the same meds and products. They even filled one of my generic scripts with a different version without consulting with me, even though my physician specifically wrote the script with a do not substitute order. I gave them a few chances to get it right, but ultimately had to go elsewhere because they kept overcharging me. As soon as I transferred my scripts elsewhere, all issued were resolved.

Etta L., the clerk in the beauty section, was soooo sweet and helpful 🖤🤍🖤

Changed the brand of my meds multiple times without informing me, then when I got home and realized, I called them and said I can’t take this brand. They refused to take it back, and continue to give me the wrong brand each time. I need to call each time.Edit: 7/10/21: changing to a different drugstore. They refused to refill a prescription I was do for because their system said it wasn’t until NEXT WEEK and I already skipped a week’s worth of medication. Absolutely atrocious.

Cashier is always polite and asks me how i am, my go to for cold drinks. Always have good sales

Your parking lot is disgusting. Clean it up.

I was transferred to front desk for confirmation about face mask. No one picked up phone I held on for 5 minutes then hung up. thks

Today was the first tine I’ve been In Williamstown location and it will be the last. I normally go to Sicklerville and don’t have an issue. This place has no customer service

Just went to cvs then rite aid in search of veg capsule cranberry. Looked at every label in both stores, they only have disgusting, cruel gelatin capsules. Walgreens has a vegan brand and the cashier was friendly. Ill certainly be remembering that next time i need some clean and kind drugstore products. I usually order online but this was an immediate need. Wont be wasting my time at the other chains again!

I have to say they almost always have my medication on time so I really cant complain and always helpful .. thersa and Dan r the best in the pharmacy... Always helpful

I cant believe I just sat at the drive thru for 20+ MINUTES BEFORE ANYONE NOTICED ME!!! I was the only person in line at the drive thru. I eventually honked to be noticed and the girl got on the intercom and said shed be right over. The girl finally came over 5 more minutes later, and then said sorry, I didnt hear the bell go off when you pulled up. Wow is all I have to say about this situation. HORRIBLE SERVICE! PLEASE..... Invest in a louder bell or staff that can pay attention and multitask. For this, they get 1 star.However, in my past visits, those have been pleasant, fast and good staff! So I am adding a star for this.

It is a normal 5-8 wait through the drive thru for pick upof prescriptions. This particular Walgreens is terribly understaffed looks like today is 10 . Staff is nice enough just too slow.

I have never experienced anything in my life so unprofessional from the managers at this store. How do you offer someone a position to work here, email them an acceptance letter, and then call a week later to say the position has been filled? How is that even possible? If the position had been filled then why did I get the email from coorperate asking me to accept or decline the position? That’s just a horrible way of doing business. Either your employees don’t communicate or you just really don’t want people to think fondly of your store. I will not consider applying for this company again! Totally ruined my impression of this place.

I give this store a -5 stars...The pharmacy is the absolute worst! I dropped off a prescription over 3 hours ago for a transfer from one store to their store and they never took care of it. When I called they didnt have any record of the script. Now the other pharmacy is closed! And we have no meds!!! Now my daughter has to suffer. This is unacceptable. If you are over busy and backed up hire more staff. If I didnt call to check on it I would have never known that they dropped the ball!

Worse Walgreens ever, been going there for over 10 yrs and God forbid you have to pick up medicine, no matter how long they tell you, add 2 days TOO it.. nothing but wait wait wait.. people dont have time wasting it in a pharmacy.. pharmacy are rude people along with the pharmacist... no help, just sit down and wait wait wait

Extremely rude and ignorant. Horrible customer service. Called to speak to my gf put on hold, asked over and over if I was helped and then hold. She never even knew. If thats how they treat employees im scared of how theyd treat me if I actually gave them business!

Use literally any other pharmacy in southern Vermont or northwestern Mass, the incompetence here is dangerously high

I have ulcers in my mouth and in extreme pain and needed a mouthwash script to numb the pain and they said it would take 10 hours to make. The time was 8:40 and they said it would be done at 6 or 7 at night. Way too long to get done a numbing mouthwash; we called shoprites pharmacy right across the street and they said it would be done before 3 and were MUCH more friendlier than this pharmacy. I will never come here for a script again because of this experience.Edit: So we called the shoprite pharmacy and they said only 45 minutes now. Making this place even more of a disgrace.

The pharmacy department is super slow. You drop a script off and come back the day needed to pick up and find it was never touched Still have to wait an HOUR or so before its ready and I do not have insurance so timimg cant be blamed on the insurance company .Pharmacists are very rude and frustrating.The store itself is great .Staff are friendly and very helpful! Prices can run high but its a drugstore .P.S. dropped my prescriptions off Thursday waited over an hour-longer then all others-and now this morning I am to pick up the other prescription I dropped off Thurs and watch it wont be ready .My account actually shows no active orders... Theres two pharmacists I do not like to deal with because theyre consistantly giving me a hard time .Whats wr p ng with trying to have my meds prior to needing them so I dont have to ruin my daily schedule. Or have to wait hours the day I actually need the meds .Ugh!

I always have a problem with Walgreems. Always. My Dr called it a prescription and its been over 45 minutes and its still not done. People have medical issues and it seems no urgency to fill a persons prescription who people can be in a need of it ASAP.

Open 24 hours, so its super convenient...store is always clean and organized...staff is friendly and helpful...and the prices are reasonable. What more could you ask for?

Pharmacist white older man with glasses is the rudest n most ignorant ever. White female store manager is the same. Doesnt care about there customers.

Worst customer service ever pharmacist should not be working with the public, made fun of me because I have a hearing disability. Spoke with general manager and store manager no resolution

Have a lot of variety

Cool pkace and nice people work there!

I have an otc card and who ever waited on me use the register incorrect I could not purchase anything,he was saying I had no money on the card when I had more than enough.I called my card to be sure.

Take to long to give you medication

I came in about to go into diabetic shock and they wouldnt sell me a 10 pack of syringes telling me I need a prescription witch is not right only need a prescription when I buy 100 packs these people almost killed me they should be avoided at all costs and they where the rudest pharmacists Ive ever encountered