Almost everything went smoothly and professionally when I had new carpeting and luxury vinyl installed in my home except they wouldn’t reinstall my 2 bedroom doors or my 3 closet doors because they no longer fit. I had higher quality carpet, padding, and 1/4 in plywood installed. They had to know from experience that all of the doors would need to be cut to fit. I called and they said they do not supply that service. Their reasoning was that if they shaved the doors down incorrectly to make them fit, they would then own the doors and be responsible for replacing them. So now it’s on me to find a contractor who’s willing to come out for this small job. The new flooring looks great- my open closets and bedrooms without doors not so much. I wish they would’ve mentioned that they don’t take care of the doors before the job was completed and paid for. Overall, I would recommend Oscar’s- just be aware of this lack of attention to a detail that’s very important to any homeowner.
Unfortunately, Oscars carpet one in Williamstown is very hit or miss. Unfortunately, the owner whose name is Sam is unfair and not completely honest. He installed a hardwood floor in my house. His employee was here to give me an estimate and saw the floor that I currently had which was Bruce hardwood natural color with a small bevel. The floor was almost 20 years old when he replaced it so I didn’t think of the bevel. After the floor was installed, I noticed that something looked a little off. Then it hit me, there was no bevel. I called Sam and asked him about it and he said that he didn’t carry the one with beveling. First, I find it hard to believe that that is true. But the most important thing is they should’ve informed me before the installation that they didnt have beveling. So I’m stuck with the floor in here from my house that doesn’t match the other half. Good job Sam, not! Then I decided to give him another chance to install carpet in my fiancé‘s house. Since we are both ill and she was living with me at the time because of the pandemic, we had a friend babysit the installers. They left their house in shambles. closet doors were not reinstalled, beds were not put back together and the worst of it was they stuffed the main bathroom with furniture and other things and never put them back so the bathroom could not be accessed. Since we are, we cannot physically put all that stuff back. We called Sam and the only way he would help is if we paid an extra $260 for the installers to come back out and put things back. He is as arrogant as they come and a terrible businessman. I wouldn’t recommend Sam for anything.
We just had a new Invincible Luxury Vinyl floor for our downstairs and new Lee’s carpet installed upstairs by Oscar’s Capet One. They were very professional and helpful throughout the entire process. The installation was scheduled immediately after the purchase and the installers were very prompt neat and courteous. They did a great job! We would definitely recommend them for any new flooring.
Mike and julius did a great job on the installation of our carpeting very friendly and courteous answered all the questions we had about care of our new rugs would recommend Oscars and their team
Excellent customer service. Very helpful and informative.
The staff and installers at Oscars Carpet One in Williamstown were super friendly, professional and meticulous! We are so excited for our new flooring! Quality and service was 5 Stars for sure!
Visited store 3x and was able to bring samples home and see them in my own home. Was helped with warranties and also care instructions. I ask a lot of questions and Oscars Carpet One always was patient and had answers. Found the exact hardwood and tile I was looking for. Price was better then other places I shopped and the warranties were actually better. They sent someone to my home and I had a complete and detailed estimate the same day. Ordered the hardwood and tile and was contacted a week later to set up install.Install was done on time and beautiful. From start to finish within 2 weeks they transformed my entire downstairs!! Now I will be back in spring to do the upstairs. Fast, efficient, fair and great people.
Let me first start by saying the installers do a very good job. I have spent a lot of money over the years at Oscars. The last job that Oscars did for me was a large flooring job in my house which turned out really good. The problem that I have was with the flooring they sold me. It was supposed to be top of the line and very durable. Well, that is not the case at all. It is not durable and scratches and dents very easily. I can deal with some scratches or even a few dents. The major problem with the flooring is that if a drop of water gets on the floor, it will cause the floor to bubble and deteriorate. I brought this to their attention and they would not do anything about it at all. I have the floor in my family room, kitchen, and utility room and there are bubble spots all over the place. It looks terrible. I specifically asked when picking the floor out if this particular floor was good for the rooms that I needed it in. I was told yes from the salesperson and reassured on how durable it is and that Oscars stands by all of their products if there is ever a problem. The floor they sold me never should have made it to the store in the first place knowing that it can’t even withstand normal living conditions. The more people we talked to about Oscars the more we found out those similar things happened to other people also, including my neighbor.OUTCOME: Oscars did nothing to remediate the problem at all. They do not stand by their products and will not make things right.Recommendations: Do not buy anything from Oscars. Stay far away from here, there are many other good flooring stores out there that will not lie and cheat you. Do your own research first before buying anything.
We have been doing business with Oscars Carpet One of Williamstown for over the past ten years. From home to office, from hardwood to carpet, Oscars Carpet One of Williamstown is the premier place in South Jersey for all your carpeting and flooring needs!Mike and his staff personally took the time to assist in helping us make the right decisions for the right products that fit perfectly within our budget. We have used them many times and each time we have been extremely happy with our experience! Their team is professional, courteous, knowledgeable and attentive to every detail. We were really excited about the finished product! How it looked, how clean the installers were, how easy the process was and how SATISFIED we were that we chose them to do the job!!!I HIGHLY recommend using them for your next flooring or carpeting project! Whether it is your home or office, residential or commercial, Oscars Carpet One of Williamstown delivers every step of the way!!! We were extremely happy with their service and I know you will be too!JBPhiladelphia PA
After having another company carpet 4 rooms in my house, i was unhappy with the sub-standard carpet and poor installation. I hired Oscars for my childrens nurseries and they knocked it out of the park. They were on time and accurate with their pricing and provided excellent customer service. Guests in my house mention the difference as soon as they step out of my hallway and into the kids rooms. If you are looking for efficiency, value and great customer service then look no further.
Traveled up from Maryland for I bought a new home in New Jersey.Needed someone that could respond quickly and keep tabs on my project for I was not in the area.Oscars Carpet One was the best with communication, product suggestions and also gave me great prices.Sent me photos thru the project and did a great job.Very Happy!
Great place. Came in a had a deadline to get everything done quickly. They measured same day and had my order placed. Installed and completed within 3 days of coming in store. Super fast, accurate and beautiful work.
I needed a new floor for my office so I went to Oscars for help choosing a laminate floor. Mike came out to the house, measured the room and told us what to expect from his crew. His guys came in, carefully moved furniture around and got the job done in less than and 2 hours. It looks great!. My wife and I were extremely happy with the service and how much we paid. I will definitely refer him to my friends and family!
I can’t say enough about Mike and his guys at Oscar’s Carpets. They are first class from start to finish. We’ve been working with them for 7 years now and would highly recommend them to anyone looking for new carpet or flooring.
We had new Johnson hardwood installed in our entire downstairs. Oscar’s had the best prices and most knowledgeable staff. We had our brand new floors installed in less than 2 weeks. Highly recommend them!
Oscars Carpet one has done all my families floors. My mom bought from them and now my brothers and sisters all use them. Fair on prices and the showroom has so many choices. The salespeople were all nice and the installers were professional and nice. No reason to go anywhere else.Just had another room down in September and again great job
Very professional and high end quality. From hardwood installation in my brother’s house to tile work done in my bathroom as well as my mother’s kitchen I couldn’t be more satisfied with their service from start to finish! I won’t use anyone else for any of my floor covering/backsplash/wall tile work!!
Oscar’s recently installed Lee’s carpet and Invincible Flooring throughout my home in Turnersville. The entire process from the selection process to professionally measuring and the installation went flawlessly. I definitely recommend them if your looking for any floor covering projects in the future. Great company!
Best place to buy floor covering, good prices. Great installation. Knowledgeable sales staff.
Everyone was terrific. Mike Van Horn in sales wasnalways available to answer every question we had. We will definitely use Oscars Williamstown for our next project!
Mike from Oscars carpet does the best work in the business. I would tell anyone to use them, they are so helpful and caring which is so hard to find. I have used Oscars for many years and I am never disappointed.
Great experience. They were very detailed with price quote and timeline. We are very pleased with the finished outcome in our home.
We finished our whole home with Oscar’s. The quality and the service were above and beyond. Sam and Mike are great to deal with. I highly recommend using them and look forward to working with them in the future.
Oscars Carpet One was excellent. They installed beautiful new hardwood, porcelain, natural stone and carpet throughout the entire house. The staff was very friendly and knowledgeable. I would definitely recommend them for any flooring covering projects!
Do NOT recommend ! They used tools that were not theirs (caught in the act) one was stolen, left caulk all over the place, molding was installed improperly and chipped. The hole for the floor drain isnt even a circle looks like Ray Charles tried to cut it
Working with oscars was a joy. They accommodated all of our needs in an extremely timely manner. My family room looks amazing. Highly recommended for anyone in the market for new carpet or flooring!
Very friendly. The staff was wonderful in taking their time to help me search through tons of samples in carpet and hardwood. They worked around my busy schedule for the measurement and the installation. Would 100% recommend them!
Oscars Carpet One had excellent customer service. I had very minimal knowledge about flooring and they were extremely helpful and educational. They made my buying experience less stressful.
Great experience: beautiful floors and excellent sales professionals. I used Oscars Carpet One for both my 1st home (Townhouse in 2009) and 2nd Home (single family colonial in 2013). Now that I have moved (2019) I will be using them again, for a 3rd time. They have a vast selection of flooring from carpet to hardwood and tile. In my case, I went with a mid/entry level hardwood in the townhouse since I was selling and Premium Lauzon hardwood in my home. Both floors were beautiful. I cant speak to the longevity of the floor in the townhouse as I only lived on it for several months, however, the Lauzon Premium Hardwood more then exceeded my performance expectations. It survived an energetic 105 lb German Sheppard and looked just as beautiful 6 years post installation! I will be returning for all my new flooring needs!
Very friendly and helpful!
Oscars Carpet One makes getting all your flooring and carpet need so easy. Check them out, so nice to deal with 😊
They try to give you 110%.......thanks guys
Always strive to give great customer service.Salespeople know the products and can help you decorate.
Thank you, Oscar Carpet One, I love my kitchen tile! From purchase to installation -great experience!
We bought kitchen flooring from Oscars and the tile finish is wearing off. They told me it is because I did not replace the felt pads on my kitchen chairs often enough. Never have I ever had this problem with any other flooring.They will NOT stand by the inferior product that they sold us.STAY AWAY
We had Oscars carpets refinish our hardwood floors. Know that when you hire them, you are not hiring people who work for Oscars as they outsource their work to 3rd party companys. The first finish started peeling almost immediately and they had to come back to try to fix. We are now at our 3rd attempt and have to start all over. We have spent hundreds of $s and hours worth of time prepping and cleaning up because they have done a horrible job. I would NEVER recommend them to anyone for anything
Always friendly - easy to deal with.