Holy Cow! Got my order in only a day and a half... seriously impressive response. Nice job, will be ordering again for my air/suspension needs
Very knowledgeable staff, fast shipping, great service. I will definitely be buying future products from this companyA++++
I have been working with bag riders to piece together my build for my 2020 Jetta. They have been nothing but helpful and helping me understand and walk me thru the process of air ride suspension. I dont think id be as far along as i have been if it wasnt for the bagriders support staff. I mainly have been talking to Zach and hes been the one to take my emails and calls the past 2 weeks and helping. Keep up the good work! I cant wait to receive my packages!
Zach Gonzales was very helpful and informative. Very good customer service when it comes to ordering, information, just about anything you ask then they will be able to answer confidently. They know how to keep their customers happy and satisfied which is very rare now. Really appreciate the help Zach!!
Best company I have worked with by far! The homie there Zack was super helpful, got me the top products for the best prices and still continued to help with questions well after my purchase! Installed the entire 3h kit for my s2000 with ease after arrival from some of the fastest shipping I have ever seen! Thank you Zack and bag riders for hooking it up and helping take my s2k to the next level!
I love ordering from bagged riders, my full kit has had no issues, and any time i order it’s usually shipped next day, i even guess how long it takes to fulfill my order, today i placed an order at 3 it shipped by 4 can’t get any better than these guys
Zach Gonzalez is the MAN! I had issue with my 3p manifold i couldn’t figure out the problem without his help! saved me a lot of time and more stress! Highly recommend BagRiders to everyone for their needs!!
Zach Gonzales is the freaking MAN!I had a big issue with my 3p management that I was trying to get warranty on, even though my system was bought by an ex girlfriend he was still able to help me and get everything squared. Communicated with me in a timely manner! It’s representatives like Zach Gonzales that keeps my business, he was a pleasure to work with!
Must say Zach Gonzalez has been a huge help answering all my questions even on his own time! You dont get that kind of customer service from most companies! Hes my go to guy for all my air suspension needs! Thanks Zach!!
I had a issue with my ride height pre set and I tried a lot of things and I couldnt figure out the issue, I emailed Zach Gonzalez and he walked me through a few things that could fix that issue. Emailing back and forth for a couple of hours and we finally found the issue. There customer service is just the best, they reply fast and they actually know what theyre talking about. They are very understanding. I recommend everyone to buy from this company.
Huge shoutout to Zach Gonzales @ BagRiders. Extremely helpful and informative. Great work!
Really great company and their custom service goes above and beyond. I was so close to giving up on my air bag system but Zach was able to help me out. At first, my compressor was bad and Zach helped me out with the warranty process which was a quick turnaround. Then, I kept blowing a fuse every time I turned on the car and Zach was able to help me wire by wire to see if any connections were wrong. He gave detailed explanation and helped was able to find the issue. On top of that, I mentioned that I wanted to install hardlines on my system and Zach was able to guide me with the correct fittings and links. Definitely recommend buying from this company.
Words can not even explain how awesome this company is! Pete is who I’ve dealt with and he was a true and awesome professional. He was kind enough to listen to my story and help me out in every way he could. He knew his stuff in and out and was quick to teach me over the phone with me having no air suspension installation experience. Listen to me and call them if you ever ever need help or parts for bagging a car!
Ordered a kit from them received everything March 26th except the dual compressor set up, mind you my car is already torn down to install the kit that showed up with missing pieces. So fast forward till today April 7th still have no compressors to install on my car. First day they said they would ship them was March 31st since they had just received a new shipment of compressors( they were out) reached out again then they said they will ship out today April 5th as of today it’s April 7th and they still haven’t shipped. Almost two weeks of having the kit without one of the main components. Throughout all this I know people personally who have ordered a kit after i did and received it with everything not missing one part while I’m still waiting for my compressors. Almost two weeks waiting without them then they say they will ship them and they haven’t yet and they’re shipping ups ground of all things. So now I have to wait another 5-9 business days from the day it ships. Horrible in every single way in my opinion I should have received them ASAP. Zach Gonzales is the only good thing about this company he’s respectful and emails back and tries to do everything he can to help you.
Fast shipping, amazing customer service
Definitely one of the easiest website to navigate when it comes to buying air suspension! Pete was very professional and knowledgeable when it came to answering my questions. If any issues come up in the future, I will have no problem contacting Bag Riders knowing I will get the best customer service!
Bag riders as a company is a very good place to get what you need, and at the quality you need it. Personally, Ive come across a problem with ordering my kit, and one of their employees were more than happy to help. After he helped me out, he still wanted to be in the loop and hear more about how my build is going and seemed very interested in the customer. The customer satisfaction is on par, and there is nothing negative to be said about this company. If youre reading this, bag riders, thank you for your great help and amazing service, I am definitely recommending you guys for all of my friends and Instagram followers, be ready for a post tagging you guys.Youre the best!
Working in sales myself, I really appreciate how much these guys care about their customers. Always very helpful and willing to go the extra mile no matter the size of the order. I never second-guess whether or not to recommend other people to them - theyre the first and only choice when it comes to this market.
These guys are amazing, they went above and beyond to get me a replacement airlift bag, within 24hrs I had it sitting on my doorstep.. took the time this morning to fix the car and I’m back on the road!!! Thanks again Bag Riders you guys are amazing!!!
Impeccable service time and time again. Will go above and beyond to guarantee customer satisfaction. Very knowledgeable staff with a passion for what they do. In the 5 years Ive been doing business with Bag Riders not once have I been disappointed.I wouldnt take my business elsewhere if you paid me.Thank you,
Bagriders has the best customer service/support!!!! Ive talked to both Keith and Pete and theyve gone above and beyond to get me straight even after I ordered the wrong stuff and when I decided to change my air line to 3/8. Highly recommend buying from them, theyre extremely knowledgeable!
Great experiences with Bag Riders. Always got my item a day or two early and they always follow up to see if everything went smoothly. Definitely my go to for replacement parts.
Keith H. is seriously the man. Very friendly, professional, and knowledgeable. Bagriders is undoubtedly the place to go for suspension needs. Will definitely make all of my future purchases through them, plus they offer great deals for all sorts of vehicles. I got my air suspension kit quickly and hassle free.
Excellent customer service throughout all the purchases Ive made this past year. They happily go out of their way to get you information/technical support you may need. I will forever be a return customer for my air suspension needs!
Very professional company with a very knowledgeable staff. Bag riders was a great company to work with. They answered all my questions and concerns and got my purchased products quickly.
These guys are the best of the best; good luck finding better or faster customer service. Will, John, Rali & Taylor are prompt in regards to answering emails and phone calls, with any and all questions/concerns you may have about your new (or existing) air ride set-up. I, personally, along with the handful of my close friends who have had all of their air ride needs met through Bag Riders, have had nothing but a great experience to tell about. Spread the word; the guys (and gal, HI LINDSEY) over at Bag Riders are top notch.
Bagriders by far is the best air suspension company i have dealt with. Unmatched customer service, everything is in stock and ships fast, and great prices. All of their employees know the products they sell inside and out and are very helpful.
Had a fantastic experience with Ian and the whole crew at Bagriders! Highly recommend purchasing anything from them. I ordered bags and 3p management from them for my ls400 and parts arrived on time and exactly as described. Extremely helpful throught out the whole process! 10/10
The customer service at Bagriders is top notch. Always willing and able to assist, always following up with communication about products ordered, real pleasure to sp am with both on the phone and in person. I can’t thank the staff enough for all their help!!!! A++++++ all around. Definitely a 5 Star experience!!!
Wow didnt expect that much service after sale !! These guys are awesome if you have any air ride parts to purchase well they are your one stop store. Quality parts and quality service. We cant ask more from them, they make sour you have what you expected from them and even more !!Thanks Bagriders.
This company is the best company Ive ever dealt with! I dont know why anybody would ever go anywhere else, always willing to help and great with warrantees, and to buy new parts. Also very easy to talk to.
Since day one Ive consistently had the same quality customer service. No matter how much I spend or who I deal with, these guys are great! I highly recommend them for sure
Had many questions on air ride setup I recently needed parts for and Kieth helped tremendously with everything I needed to great service great quality on parts never going anywhere else
Pete is the best. solid rig also
Best place to purchase your Air-suspension! I always send my friends, family, and clients here! They will never disappoint you!
Just recently bought a new manual air ride set up for my mkiv vw. Parts were shipped out and received fast and customer service was awesome when having a question.
Amazing customer service, A1 communication, super fast shipment, will be doing more purchases from them
Great service with quality parts, the best place to purchase your air suspension parts !
Bagriders is awesome !!! Great service and they are always willing to help you out. I cant wait to do more business with them!!!!!
I received the wrong front bags and after being on the phone with them all day, I have not received a solid answer as to when I will be receiving my replacements. It also does not seem like I will be receiving reimbursement for the money that I am spending at the shop.
They got all air suspension stuff you need.
Its only now that my name has come and gone, and Ive never received anything, I think its crazy about the worlds gaunt here.