Incredible service. Helped me out multiple times and went above and beyond making sure I was able to get what I needed done in the right time frame. Much appreciated.
Michael Boyce and his team were wonderful - I came in with a flat tire but without an appointment. They were able to help me immediately, and even gave me a ride to my house to retrieve my snow tires, which they put on for me right away. Couldnt have been nicer or more helpful! Thanks guys, Ill be back in the Spring to get a new set of tires from you for sure.
Amazing people and place to fix your car!! My suburban had tire issues at 5pm when I went to pick my son up from UVM to get to a wake. We arrived with no notice and Michael Boyce and his team saved the day and had us back on the road soon after! They went above and beyond to make sure it got fixed right then. Can’t say enough how much that meant to me during such a hard time. Thank you!!
Excellent experience, excellent service!! I messed up my appointment day, but they got me in anyway - in late October. Cant recommend highly enough - thanks, Michael!!! :)
Great customer service. Walked in with a flat tire, no appointment. I was in and out super quick.
Got a screw going to the fair nearby. They helped us out. Awesome people!!! Even grandpa helped us out. We can’t thank you guys enough!!!! We are from NY and leaving to go home tomorrow!!! Thank again. Highly recommend this place!!!
Got a flat tire on a Saturday, but they were able to help me out and replace it on such short notice. Staff was extraordinarily helpful and friendly.
Great guys! They checked all my tires to make sure they are all set for my drive to the Midwest. They sprayed one tire with foam to check for any leaks, and they got all four tires filled to equal pressure. Then they drove it around the parking lot to make sure my tire pressure warning light didnt go off on my dashboard. When I took out my wallet to settle up, they said I was all set-- no charge!
Helped me out last minute with a leaking tire! It was a small fix, but they had it done within a few hours. Great customer service. Will definitely be going back in the future!
We are less than impressed with Charlie and his customer service skills. We had an appointment scheduled through Goodyear for a month and when we went to drop the car off from an hour away he tells my husband there is no app scheduled. I called Charlie and he is very rude and should not be covering their phones. Maybe his boss Tim should take a look at this. Since Charlie’s words... he won’t contact you back..... really??? He should have found a way to get me in as I was already scheduled and his words to me and to Goodyear about what happened were totally different. So he also lies. I need to be able to trust the people working on our vehicles since we invest a lot into them for high quality parts and service. Thank goodness Goodyear is amazing and got us scheduled elsewhere, not a tire warehouse. I’m driving around with studded tires that are expensive and don’t want to ruin them. I would never recommend this place. Bringing my business elsewhere! Lost 2 good customers.
Wow, what a great service place for tires. Best experience ever for tire replacement. As soon as we walked through the door we were greeted by not only the cashier but the service tech as well. They started immediately and in no time at all we were back on the road. A great team with very friendly staff!
Did a drop in and they took care of me for an oil change. Fast and easy. Very happy.
Everyone at Tire Warehouse were friendly and very helpful. I came in to have a tire repaired after hitting a roadside hazard. They were able to fix the problem, provide excellent advise and get me out in about 20 minutes. Highly recommended.
Super friendly staff worked around what I need for scheduling and got me in and back on the road promptly!
Excellent service, very friendly and helpful. The only place I called that got me in quickly. Would 100% recommend these guys.
The guys here are absolutely AMAZING! They fit me in when my car totally crapped out at the end of the day. They were really patient and problem solved all of the different problems that came up once they opened the hood. They were so generous and kind and helped me out with a bunch of issues with my car that I didn’t even know about, AND they didn’t make me feel dumb when I was clueless about some car stuff:) They even had me come back the next day to double check that everything was okay before I left for a long road trip. I could not recommend them enough- and will be returning for all future car needs!!
Absolutely exceptional service. The manager Michael went way above and beyond, and I will absolutely be returning when I need work on my vehicle, thanks!
We got a nail in our tire on our bassboat trailer. You think ok, no big deal. Well my husband is a professional angler with The National Professional Fishing League and we needed to get back out on the road to our next tournament in Lake Pickwick. They fit me in the schedule and I was in and out in less than 30 minutes. Now that is service. And the guys were very helpful and friendly. We wont go anywhere else.Macbassfish.comThank you for your outstanding service
Omg... I was drive and got a piece of metal in my tire and I came to the shop and they fixed me right up. I was so stressed and the employees here made me feel better. Thank you guys so much
I have absolutely nothing negative to say about them. They hit the mark on expectations and exceeded it by assisting me with other work needed on my vehicle.
Stayed late to help me out with 2 flat and bald tires! Friendly and easy going. Will come again and recommend.
Best staff, best service, and fair prices! Honest people who look after your vehicle and keep your best interest in mind always. I wouldnt go anywhere else and highly recommend them!!
I could not have had a better experience here!!! I will be back every single time I need new tires or an inspection. The crew here could not be kinder and I could not have received better service.
Highly recommend this place! Best service experience out there! Staff is amazing, extremely helpful, and always has the customers best interest in mind! If you are looking for a great car service place, this is it!
Best tire people Ive ever experienced! They helped me get a lawn tractor tire on the rim is less than 10 minutes. They are also very frendly and love to help. Charlie, Matt, Mike were the people there and they were the best!!!
Charlie is always awesome! You can count on these guys to honestly diagnose and work with you to get in and out! Ive been there for several different repairs. They take care of you. And theyre great conversationalists! 🙂
Where are all the positive reviews coming from?Brought my truck in today for brand new tires that I bought online. Went to pick it up TPM light on. Reset in the parking lot, showed all tires random values. Went inside was told its fine drive 20 or so miles on it itll reset itself.Drove up interstate was a bit shaky figured new tires vs bald. Parked and let it sit then borrowed a neighbors tire pressure sensor. Turns out TPMS were correct and these clowns inflated all of the tires wrong. 29 PSI on one, 37 PSI on another. Went to loosen tires to check the lug nuts to re-torque, all torqued way over spec.What a joke. Plan to bring in to have them correct.Update - I brought my truck in the morning the next day and they readjusted tire pressure and retorqued all the lug nuts. Was fine after that. Raising reviews up from a one star, would have been 5 had I had the second day experience the 1st go around.
We had an AWESOME experience with this particular Tire Warehouse location. First we took our Volvo wagon to the Shelburne store location and they had it all day long. I called numerous and was told that it would be ready soon and it was not. By the time we went to pick it up that evening, they still hadn’t finished it yet. So, inevitably they told us to try the Tire Warehouse in Williston. We took it there and they had it done within 30 minutes. Great place! Nice people. We plan to take our vehicles here from now on. Thanks guys!
I came in with a 11 year old car in need of some serious TLC they provided that in spades. They had wide availability in scheduling, which I was so greatful for. I received fantastic customer service and was greeted by an adorable pint size dog who is just the sweetest girl. She loves to be petted and will be happy to announce your presence to the customer service team. She wants to make sure you get very prompt service. The technician I worked with was very informative, earnest,and helpful about the repairs that were needed and provided very reasonable pricing. The turn around time and availability in scheduling were incredibly fast which I found hard to find in the Burlington area.I would highly recommend them for your winter tires and inspections. Get ready folks winter is coming! Everyone will be scrambling to get their tires changed over and their inspections done. The great people at Tire Warehouse will make sure to help you and their pup will keep you company as you wait. If you have kids or just love dogs this is a great place to have your car serviced!
I showed up right at the end of the day with a leaky tire. The guys were great! They got me in and out in 20 mins. They were super friendly and I received awesome customer service!!! Thanks so much!!
Great service, will definitely go back in the future.
I highly recommend the crew at the Williston location. They took me in on short notice at the end of the day and fixed a very unsafe issue with my truck tire. Great friendly and awesome service. I will definitely be returning with all my business.
Mike and Matt were super friendly and helpful. Patched a hole in my tire for free! Thanks!
Had a flat almost at closing, arrived 20 after and they still repaired it with a smile in a flash and great service. I highly recommend them not only for the quality but also for the service.
Very friendly. Great pricing. Service oriented.
Tire Warehouse in Williston just won me over as the place I will spend my limited budget for car care needs. ?Charlie? fit me into their busy schedule in a pinch to fix a tire that was quickly going flat. It wasnt even a tire from their establishment. I had just finished a 16 hour shift overnight and needed to get home to sleep. No other tire store could get me in until later in the afternoon...and he was pretty busy too but without even hearing me whine, he fit me in. It meant the world to me and my summer tires will be purchased there, even if I am paying a little more. I greatly appreciate their customer - centered service.
You know how having a mechanic you can trust is a really big deal? THESE ARE THOSE PEOPLE. I have Ben bringing vehicles here for a few years and they never do me wrong. They are honest, they are fair and they know what they’re doing. Don’t bother calling up your buddies, asking, “do you have a guy you go to?” THESE ARE YOUR GUYS.
Absolutely amazing and friendly staff. Got me in right away and fixed my issue . would go back in a heart beat. I also had to go back after a valve stem broke on my rim. They replaced it at no extra cost to me. A very professional and caring staff members, esp the two managers. Highly recommend
They were fast and friendly
Absolutely amazing and fast service!As a single mom with two kids and having to bring the kids it can be daunting! But they made it quick and easy and their waiting area is one of the cleanest I’ve seen! And the prices were great and cheapest I had found! Thank you for the excellent service
Super service! Went in late yesterday shortly before they closed and Don got my Honda in right away and replaced one of the contacts on my battery which wouldn’t keep charge. They fixed it right then and there and didn’t even charge me! Wow. Such a professional and friendly group. Thanks again and we’ll be back for future needs:)
Had a leak in my tire so I called and they were able to get me in the same day. I was in and out in 20 minutes with my tire fixed. Everyone was very friendly.
My battery died in the parking lot and luckily this place is open. They dont really do batteries but the manager Daniel Craig, was able to confirm that my battery was died and changed my battery for me. He was also able to get me a discount on the new battery. If not for him, we be in a tough situation. I appreciate him and would recommend him to anyone else!
Great service & fast! Highly recommended!
Very friendly and helpful.
I will never go any place else. There was a communication issue but they took care of it and stood by their word. Love these guys!@
Just went into get a tire plugged, ended up that the nail in the tire wasn’t fixable. They gave me a a good price for a new tire and had it mounted and ready to go in 20 min. Awesome people awesome prices and extremely fast! Definitely going back here!
Avoid. They will try to upsell you.I came in for a Vermont inspection on a nearly new car. They told me that I needed all new tires, despite having the treads only halfway down to the wear bars. Then they told me that I needed all new breaks because they were full of scratch marks.I took the car to a real mechanic who said that the tires and breaks were fine, and all breaks get scratch marks once you start using them. Thats what happens when metal presses to metal. It passed the mechanics inspection without any problems.Again, they will make up repair problems.
The folks at Tire Warehouse did a great job. I decided to have my second vehicle done there because of the service I received from having snow tires put on our daily driver.
I showed up late afternoon on a Friday with a tire that was slowly losing air. Charlie and Joe examined and tested the tire. It was a very small nail and they fixed it. Ive never had a pleasant experience like this, they were GREAT!!!
I had an emergency flat tire and they went to my car and put the spare on right away. Great people and great service. Highly recommend them to everyone!!!!!
Unbelievable service. Everything was smooth, professional and fast! Exceptional service- highly recommend the group at Marshall Ave
I service my vehicles here, good people know what they are doing
Very helpful people and super fast and easy. I would highly recommend! Thank you Charlie!
UPDATE: just found out Raymond is leaving Tire Warehouse. Looks like I have to find a new car guy. Raymond was the only reason I went there. Hes who made that place great. Sad to seem him go. My business will be leaving Tire Warehouse.I love going to Tire Warehouse. Everyone is so friendly. On my most recent visit, I went to make an appointment for an inspection and I was able to get an oil change on the spot. Every time I need work done they give me an estimate so I can know what to expect. They show me the problem so I know what it is Im dealing with. These are my car people.
Excellent service glad I chose this Tire Warehouse.
The Customer Service is Second to None! ...I know I was late getting my winter tires on. .and had not made an earlier appointment ..But when I walked in and asked Donald Craig if I could get some Winter Tires put on Today He didnt look at me like I had Two Hbeads He simply smiled and said well not today but I can get you in tomorrow at 12 noon.. I was ecstatic! I didnt know what size tires I had but Mr Craig was up out of his chair walkin byg outside with me to find out... with a smile on his face ..He made me feel Welcome. and not like I was bothering him..I had been to 3 other Tire Stores to ask for assistance that morning...in South Burlington and Williston, that had not Even tried a little to accommodate me. Whats not understood by most clearly is that if they had of treated me Kind not like I had Two Heads. Perhaps I would have made an appointment with them at a later date . Because of Tire Wharhouse amazing and Genuine Customer Service I chose to spend my Hard earned Money with them. I would recommend these Kind Gentle Men and Tire Wharhouse to Anyone.
Very courteous, knowledgeable, and, kind!Would recommend to family and friends.
Arrived on Saturday to music in garage so loud it was as if the wall in waiting room didnt exist. I had an appointment and it only took 45 minutes to have snow tires mounted and balanced. I was pleasanty surprised. I get in my car and check the tire pressure, which was 40 psi. My car is rated for 33psi and that was on my receipt. The max for the tire is 40psi, had I not looked they could have blown while driving. I let air out and got on the interstate and felt tire vibration. I tried calling several times that day - no answer and the mailbox was full. I made an appointment online for Monday. Note to anyone making an online appointment- if you do not receive a confirmation email you do NOT have an appointment!!! I watched one person on Saturday insist they had an appointment, showed the email receipt, and the woman at the counter said it was never received its never wrong. Ha!! It was simply never confirmed. I saw another one Monday pick up keys to his car thinking he had an appointment and did not, his car sat all day. As I said I made an online appointment for Monday at 3pm. Never got a confirmation and knowing how the system works I went there anyways as my tires needed correction. I never received the declination email until Tuesday evening. The email stated they tried to get a hold of me. they need to change that message as most phones track missed calls. Anyways, they took my car in on Monday, said a left tire was out of balance. Great I think! I leave only to discover although better there is still vibration. I didnt ask if they checked all the tires. I will make an appointment elsewhere and if out of balance they will be getting that bill. The only saving Grace for this place is that the people were courteous at this busy time of year. I can understand something not being correct the first time but it should have been corrected the second. I will not return to this facility other than to be reimbursed for getting my tires checked elsewhere.Update 12/03/19 went to tire warehouse Barre and had balance checked. All were still out of balance. They didnt charge me.
I woke up to a flat tire. Replaced it with my spare and brought it over to Ray who is very professional, knowledgeable, friendly and polite. He immediately had someone bring the tire in for me. I was in and out within a matter of minutes. He called me when the tire was done same day. I love the service here. This is now my tire place to be. I would highly recommend this place to friends and family.
Tire Warehouse, Store #1520 has been the best auto repair/tire business I have been lucky enough to have a friend refer me to.The Manager, Ray and his staff are friendly, personable and willing to go out of their way, not to mention honest and fair to make sure your vehicle is serviced fully to your satisfaction. I cannot say enough wonderful things about them. I would seriously drive an hour or more to get my vehicle serviced by them and I might add that when I leave, my car works beautifully as does my state of mind. They genuinely make you feel welcomed, almost like family. Thankyou to everyone. Penny Lawder
Raymond is always so prompt when it comes to getting my car cared for. I never wait long for an appointment to get in, nor do I wait long to get in, and out of the shop. Raymond’s team is very thorough. I have been a returning customer for many years and will be for many more. I recommend this location for the kindness they show their customers and the hard work they put in each and everyday. They are an amazing bunch of individuals that make you feel welcome, if not at home.
I was in a hurry and needed to get some new tires put on with short notice. The crew at Tire Warehouse was welcoming, accommodating and very friendly throughout the whole experience. They got me in right away and had the new tires on in no time. I am very satisfied! Thanks for the great service!! I will be back.
Great guys that know what they are doing good prices on tires and services
Tire Warehouse performed a quality job on the tire change overs on our vehicles along with bagging the dirty ones. I would give a five star but we felt the customer service piece was just slightly lacking. It is that time of year where everyone is trying to get in but a phone call or something would be helpful to notify the customer a vehicle is ready to be picked up. I will recommend Tire Warehouse to others and definitely return.
Great friendly place! got 8 new snow tires on both vehicles. These guys are working 16 hour days right now with the weather and killing it! Online system isnt accurate so recommend going in or calling a few weeks before you need the apt because they are busy because they do a great job and get swamped 👌
It would not be possible to thank Ray and ALL the staff at this location the biggest thank you that I can possibly put in writing. The timeliness friendliness and repairs are the best I have ever had and I have lived in many areas of the country. Thank you for all you do.
Im so glad I stopped by and bought my daughter her tires before college starts. Not only did I walk out feeling a little guilty because I got such a steal on tires but I also had the option for a 6mo interest free credit card. This year had been tough financially and the store manager made it his mission to accommodate. Ill recommend you excellent services and products at tire warehouse to everyone I know. Thank you from me and my family.
Great experience and staff. Thank you.
I love working with Ray and his staff. We had a vandalism and he had us fixed up in a few hours 2 cars. Thanks Ray for being awesome!
Very polite and efficient changing of tires for winter
Tire warehouse treated me like I really mattered. They were upfront, happily answered my questions and got me in and out when they said they would. I recommend them heartily.
I had a flat tire and my husband recommended I go to … A tire place is a tire place. Right? Wrong. The service I received at … was not the standard service I have received from other car places. The guys were professional, knowledgeable, courteous and kind. I did not have an appointment and the issue with my tire was addressed on the spot. I was in and out in less than a half hour. During my wait I was offered a peppermint patty and had WiFi to keep me occupied. Bonus. My issue was minor but based on my experience and the more serious issues and the experiences my husband has had, I would not hesitate to return or recommend … for the exceptional service we received.
My family has been coming here since I was a child, under the previous name of City Tire. Ray and his staff are real, genuine, and care about what goes on your car, and make sure the job gets done the right way every time! I cant stress enough how easy it is do business with them and the care and service is why I keep coming back!
There are few things more precious in this world than an auto shop you can trust. You can trust Raymond and his team. I have been going to this shop for over 10 years and they are friendly, professional, and have a great sense of humor when appropriate. They are great technicians, as I have used them to diagnose multiple problems, fix flats, change tires, and routine maintenance. I think my car is still on the road because of the great work they have done. I recently came in with a slow leak in my front tire and they fixed it quickly and I was on my way.I would rate Raymond and his team a 10 out of 10.
Unbelievable SERVICE!! Raymond and the Team are the BEST in the business. I’ve been to a lot of shops but they have brought Service to a new level. They diagnosed my problem got me fixed up and had me back on the road with hardly no wait. I didn’t even have a appointment. I told them I needed to be back on the road and they squeezed me in. Thanks again Raymond and the Team you guys are the BEST!
Awesome employees and soundtrack! Super friendly and professional. Highly Recommend!
These guys were so kind and quick which is essential for anyone not wanting to wait all day. Prices were outstanding! Knowledgable and quick. Who could ask for more.
Good Customer service is so hard to find, excellent service even rarer. Raymond and his team are the the excellent category. There was a glitch on the corporate website and Raymond emailed AND called me to apologize and correct the issue right away.
Tire Warehouse #1520 on 740 Marshall Ave, Williston, VT is the best. Raymond Sweetser and his team offer a professional experience with car repairs and maintenance along with friendly, personal and honest customer service. Raymond Sweetser’s Tire Warehouse in Williston truly reminds me of the service station my family grew up with in Massachusetts. So grateful!
Great prices. Employees are courteous and professional. Will come back here in the future. Only store I will go to.
Top notch service, what a great crew of professionals.It’s the end of their workday and I decided to hop a curb nearby and blow out both of my front tires. Hearing the noise the staff ran outside to help me. Apparently they took pity on my situation (not laughing at me!) and found a great set of tires to replace my damaged ones with and offered to take care of it immediately at an awesome price too - wow.Taking the tires off they noted my rear brakes were shot and offered to take care of this too, which they did. They worked well past closing to make certain I could get home safely.Thank you very much to Raymond S and Matt W, for going way above and beyond what I call excellent customer service.
The customer service was so bad, Id say it was bizarre. I waited inside for a half an hour, during which time I used the public rest room. There was nothing to dry my hands with, about 15 squares of toilet paper, and nothing had been cleaned in MONTHS. Now, I can handle a mess - I ran a race car club for 5 years. Believe me, I get it. But combined with the utter contempt I was treated with and the rampant toxic masculinity...well, these are the guys who I want to steer clear of. After 30 minutes, my car till hadnt been moved into the shop, so I seized my opportunity - grabbed my keys and said See ya! I recommend ladies who have self-esteem find another Tire Warehouse. The one on Essex is actually pretty great!
I like coming here cuz they are nice and fun people. They always there to help me in a spare moment repairs. I never have to worry about my car being fixed right cuz they do it right the first time. Thank you guys.
I have been going here for years. The quality and outstanding customer service you get is far beyond any other establishment that I know of. Ray is #1
I called Raymond about my 2002 Honda civic I was on the interstate and accidentally went from 5th to 2nd gear well I was blowing oil everywhere Raymond said sure bring it in I got there him and his team looked at my car they all explained what happened when I did that him and his crew did awesome I will bring my vehicles there anytime. Thank you Raymond and crew
Ray and his team are very thorough, offer great service, and (most importantly to me), get me in and out quickly!
For years I have trusted Raymond and his team with my tire and vehicle needs. The true definition of a prefessional is making something difficult look easy. A gem in the community.
I have always taken my cars here these guys are the best- brakes, tires, whatever
The guys were very courteous and had my vehicle done and back on the road in a jiffy ..
I came in with a flat tire on my new truck the other day and was in and out in NO TIME! Chris was polite and Matt even showed me what was in the tire. Stupid screws!
Great place to buy tires. The staff are knowledgeable and friendly.
Provided a last minute appointment to fix a flat...very pleased.
Great place to do business with very friendly.
These guys are awesome. Thanks again!
Fantastic Service, affordable prices, great staff!
Great service and friendly workers.
Brought in a flat tire. The manager Ray Sweetser personally helped me. I was in and out in less then 15 minutes.
Great service fast mount and balance
Very friendly helpful staff